greytHR vs isolved: Which is a better fit?

Brian W.: Hi, I'm Brian. I'm the human resources manager for the City of Middleton. Middleton is a small city in Wisconsin, in the Madison area, just recognized as the 18th best place to live for families in Fortune Magazine. I've been here for about four and a half years, and throughout that time, I've used iSolved as our human resources software. I would rate it as a five out of five. Previous to using iSolved, I've used a white label version of ADP. I also have used Paycom as the human resources software for organizations I was with prior to the City of Middleton. I would rate the ADP at about a 3.0 and the Paycom about the same. iSolved has been able to provide us a much better solution. We use iSolved because it's integrated into all the processes in the city. It allows me to manage performance reviews, managed payroll, process payroll, maintain personnel records, support employees with both mobile and computer-based access to their personnel records, their pay statements, and all of the basic processes that get us through day-to-day taking care of our employees. It also has an incredibly powerful reporting process and reporting tools that allow me to not only pull data from the system, but to polish and refine data before I even extract it from the system. When I arrived at the city, iSolved was already the software we used, but I found that it wasn't initially set up the way that I would like to see it as a human resources manager. Working with the support team and customer success teams at iSolved, I was able to further configure the system to automatically process complex elements of our payroll system, including special pays, and to configure it to manage our personnel records in a manner that was in what I would like to see. All of those processes were very simple and guided through for us by the customer support teams. If you're looking at iSolved, I would definitely consider it strongly. It's an excellent software for a mid-market size organization, somewhere between 50 to about 500 employees. It gives tools that allow you to very effectively manage those different sizes of employees, in a variety of organizations that might be private sector or even in the public sector.