# Compare greytHR vs SurePayroll 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare greytHR and SurePayroll based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/150850-225706/greytHR-vs-SurePayroll

---

# greytHR vs SurePayroll Features and Cost Comparison

Last updated May 11th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

greytHRSurePayroll2/4 selected

[greytHR](https://www.capterra.com/p/150850/greytHR/)[4.3 (296)](https://www.capterra.com/p/150850/greytHR/reviews/)

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.2 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

[## greytHR](https://www.capterra.com/p/150850/greytHR/)[4.3 (296)](https://www.capterra.com/p/150850/greytHR/reviews/)

Starting Price

₹50.00/month

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [296 reviews](#user-reviews)

Positive

261

Neutral

25

Negative

10

[## SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.2 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

JA

Based on [305 reviews](#user-reviews)

Positive

241

Neutral

18

Negative

46

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

Highest Rated

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Starting Price

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Per User,Per Month

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Free Version

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User rating

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of reviewers  
rated it above 4 stars

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### Paycom

4.4 (1,270)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

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User rating

87%

of reviewers  
rated it above 4 stars

* * *

### Paycor

4.3 (3,038)

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Starting Price

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Free Trial

Free Version

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User rating

87%

of reviewers  
rated it above 4 stars

* * *

### Gusto

4.6 (4,202)

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Starting Price

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Other,Per Month

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Free Version

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User rating

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of reviewers  
rated it above 4 stars

* * *

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 28,367 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

61%Fit

Missing features

Not enough reviews

Feature ratings

Payroll Management

4.5

Direct Deposit

4.1

Tax Compliance

4.2

W-2 Preparation

NA

Tax Calculation

\--

82%Fit

Not enough reviews

Feature ratings

Payroll Management

4.3

Direct Deposit

4.8

Tax Compliance

4.3

W-2 Preparation

4.8

Tax Calculation

5.0

User satisfaction

User satisfaction

4.3

User reviews[296](https://www.capterra.com/p/150850/greytHR/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.3

Customer support

4.2

User satisfaction

4.2

User reviews[305](https://www.capterra.com/p/225706/SurePayroll/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

4.2

Customer support

4.0

Price starts from

Price starts from

₹50Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$20Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

HR and Payroll solutions for Micro, Small, Mid Market, and Enterprises in India, Middle East, and Singapore.

Best for

SurePayroll is designed for small businesses and households, including nanny employers, home-based professionals, caregivers, tutors, and accountants.

## User reviews

Pros & cons

MM

Madhuri M.

HR Executive

> "The platform excels in automating and streamlining HR processes, particularly in payroll management, leave and attendance..."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6361454)

VN

Veena N.

HR Manager

> "For employee information and leave modules the support is quick and correct, but when its payroll module, many of the..."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6870481)

VR

Verified Reviewer

Associate Consultant HR Services and Staffing

> "The platform's robust features such as seamless onboarding, effective leave and attendance management, smooth payroll..."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6356836)

JJ

Jibin J.

Admin Manager

> "I consistently encounter challenges with the support system. When issues arise related to calculations or formula errors..."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6581361)

SG

Sariga G.

HR Generalist

> "The platform has greatly improved our HR efficiency by automating key processes like payroll, attendance, and leave..."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6418667)

Gauri A.

Senior HR Manager

> "At times, the interface seems a bit old-fashioned and could be more up-to-date."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___7130945)

Gauri A.

Senior HR Manager

> "I also like the report customization—it makes it easy to pull out exactly what’s needed quickly for management."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___7130945)

SM

Saleel M.

Sr Accountant and HR admin

> "The main issues we are facing there is not available approved leave forms PDF printing option in greytHR."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6748188)

JJ

Jibin J.

Admin Manager

> "Greythr enables us to systematically gather and store employee data, ensuring that it is always readily accessible."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6581361)

VS

V S.

Asst Manager

> "The tiered pricing model may not always feel justified for companies with simpler HR needs."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6636141)

DR

Dominic R.

Regional Head

> "HR procedures run more smoothly thanks to the automation features, which also save time and minimize errors."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6733469)

JM

Jan M.

Project Analyst, Marketing

> "The UI doesn't feel touch-optimized for modern screens."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6667738)

JJ

Jibin J.

Admin Manager

> "We are generally satisfied with greythr, particularly for its ability to consolidate scattered data and streamline..."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6581361)

MP

MOHIT P.

Human Resource

> "Geo Fencing service across the office and branches is not upto the mark "

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6361302)

AP

Akshay P.

Director

> "Overall, the experience has been satisfactory, meeting most expectations in terms of performance, reliability, and..."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6820753)

VR

Verified Reviewer

Senior Specialist HR Operations

> "Report generation is not up to the mark as shown in the dashboard."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6379060)

PA

Paulson A.

HR Executive

> "Also, the confirmation feature has played a vital role in reminding the HR Department to take necessary actions for the..."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___5001749)

EJ

Emmanual J.

HR

> "Unable to customise the things as per our requirements."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6361342)

RM

Reeme M.

Sr. Human Resource Manager

> "Payroll and its tax calculation which has been a good feature that has eased up manual calculations.2) Circulating..."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___4973766)

VJ

Vishwa J.

Human Resource

> "So from the first month onward we stopped using their services. But they still generated invoice for the second month and..."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6139749)

Gauri A.

Senior HR Manager

> "Even when bugs come up, they handle them well."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___7130945)

SP

Sneha P.

HR Manager

> "Options in menus are little bit confusing."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6362545)

MM

Madhuri M.

HR Executive

> "The user interface is intuitive, making it easy for both HR personnel and employees to navigate and utilize its features..."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6361454)

VJ

Vishwa J.

Human Resource

> "So I agreed to move forward, then they told that you need to pay fees as you have used for month, for 1st month it is twice..."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6139749)

MN

Murali N.

Director

> "Ease of working, accuracy in data, Dashboard features, Reporting tool are the most liked."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6819714)

PH

PRASHANTHA H.

Executive H R

> "Salary structure automated not done."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6358082)

UM

Ujawal M.

HR Operation

> "Overall experience with greytHR is good, their software, customizable services, payroll & HRIS is good enough to work on,..."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6124400)

EJ

Emmanual J.

HR

> "Lack of technical expertise to handle the escalation"

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6361342)

PA

Paulson A.

HR Executive

> "Features like excel download has made the job easy for the HR Department to align and use the details effectively, where..."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___5001749)

JJ

Jibin J.

Admin Manager

> "I feel sometimes like support agents are being impatient while answering questions."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6581361)

SP

Swapna P.

Accountant

> "Clean, user-friendly interface that makes daily tasks straightforward."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6842166)

CP

Chandana P.

Sr HR

> "Occasional customer support delays"

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6766807)

MN

Murali N.

Director

> "This apart Mobile for employees is liked by our associates."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6819714)

PH

PRASHANTHA H.

Executive H R

> "Some of things not given training."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6358082)

BM

Bille M.

HR Assistant Manager

> "My work is simple and easy in the Employee engagement activates."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6821754)

NM

Nikhhita M.

HR Managers

> "The response time is very high which creates delay specially during processing salary."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6061986)

BG

Boominathan G.

CEO

> "Calls attended on time and followed thru till closure, which is very positive feature with the support team."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6426188)

KA

Khhaveya A.

Associate - HR Operations

> "There is one option regarding PF where it is auto selected that an employee is eligible for more contribution, which is..."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___4538781)

SG

Sariga G.

HR Generalist

> "The support team is responsive and helpful, which has made troubleshooting and learning the platform much easier"

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6418667)

Sarfaraz K.

SEO Manager

> "One concerning issue is that access to employee records can be limited due to the lack of ability for offline viewing, which..."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___4470774)

SR

Sunitha R.

HR Manager

> "I find GreytHR to be reliable & User friendly software which can be used by any company."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6862302)

SR

Savitha R.

HR Manager

> "Most of the time our employees who is doing field work is facing issue in login the updated version of the software so as an..."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___3742793)

AM

Arthik M.

HR Executive

> "Greyt HR Software provides wide range of services for users."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6314799)

Vignesh C.

Lead

> "App sometimes does not work, Bug fixes to be done on APP"

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___4966065)

UD

Ulhas D.

Director

> "Intuitive Interface, responsive support team and cost effective service."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6361398)

NM

Nikhhita M.

HR Managers

> "The connectivity time after raising a ticket and no way of calling back."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6061986)

VN

Veena N.

HR Manager

> "System is easy understandable to employees as well as admins ."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6870481)

VR

Verified Reviewer

HR

> "UI of greytHR is horrible."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6659766)

SS

Santosh S.

HR Associate

> "greytHR application is user friendly and also, we get quick support on our queries."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6384450)

VJ

Vishwa J.

Human Resource

> "The person who said it is for free trail, refused to accept he said anything like that. With greytHR seems to be very..."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6139749)

VN

Veena N.

HR Manager

> "Supporting videos and Bella is really useful."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6870481)

SG

Sandip G.

Director

> "Was excellent till couple of months ago. But now due to product giving issues, I am having trouble operating it."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___4840664)

AJ

Avinash J.

Finance Controller

> "GreytHR is very user friendly and flexible and can be configured as per one's requirement."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6361534)

JD

Jyoti D.

Director HR

> "Not able to get particular employee payroll starting from his joining to till date, may be for 3 or 4 years.along with his..."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___3588125)

RM

Reeme M.

Sr. Human Resource Manager

> "This HRMS has also helped us in maintaining and recording many important information with respect to employees."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___4973766)

YKP

Yatindra Kartheek P.

VP-Human Resources

> "Custom reports generation is a mess."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___5003281)

VR

Verified Reviewer

Associate Consultant HR Services and Staffing

> "We look forward to seeing more innovative updates and new modules in future."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6356836)

VR

Verified Reviewer

Education Counsellor

> "There are some minor issues with greytHR is, sometimes while we are using the app and logging into portal it will take long..."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___3722713)

PA

Paulson A.

HR Executive

> "Greythr is a user friendly tool which helps the HR Department to look into various functions with easy access."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___5001749)

UM

Ujawal M.

HR Operation

> "At the time of payroll, its Stucks."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6124400)

SR

Sunitha R.

HR Manager

> "Thanks for making our work easier."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6862302)

SM

Sunil M.

Sr Finance Manager

> "Sometime takes long to resolved the issue"

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6061491)

JK

Jayasurya K.

Associate Software Engineer

> "Comprehensive HR Management: greytHR offers a range of features that cover all aspects of HR management, from recruitment..."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___4593340)

FK

Farhin K.

HR Manager

> "No customization options available, suggestions given to customer support but it didn't work5."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___4040660)

Sarfaraz K.

SEO Manager

> "The HR software intuitively responds to my needs and offers the perfect platform for managing tasks such as payroll..."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___4470774)

MG

Maninder G.

Hr head

> "Sometimes the response is bit delayed in cases of difficult queries"

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___3597695)

RG

Ranjeet G.

Finance and Constuction

> "Amazing and superb in case you learned and remember the process"

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6704049)

SB

Soumi B.

Manager

> "Online attendance approval thru the application is also not possible."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___4758048)

BM

Bille M.

HR Assistant Manager

> "overall experience with the software is eco-friendly, easy to access."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6821754)

VR

Verified Reviewer

QA Engineer

> "it a decent application. but, in a recent meeting we came to know that the interview process cannot be carried out on..."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___3736678)

BS

Biren S.

Head - HR,ADMIN & FMS BUSINESS

> "Very Good software solution for mid size organisation, which gives a easy access to staff and management both to manage and..."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___3583855)

Enakshi C.

Head of Marketing

> "These lead to bad user experience"

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___5045059)

IC

Indrajit C.

Works Contact and Interior Turnkey Project

> "It's fine and user friendly. and solve our inhouse hr problems."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6361477)

Santanu C.

Business development Specialist

> "The servers are sometimes slow and lags"

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___4579640)

RK

Rajeev K.

Director

> "Absolutely impressed with the product and especially the warm-hearted and helpful support people."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6698409)

MS

Madhuri S.

HR Aassistant

> "Internet issues is limitation of this software."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___3793041)

VR

Verified Reviewer

Associate Consultant HR Services and Staffing

> "We are pleased with GreytHR's user interface and experience."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6356836)

Ayush G.

Sales Executive

> "Sometimes it lags and crashes also."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___3849989)

Anuj B.

Manager HR

> "Good choice for a HR support software and operations"

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___6361445)

JR

Joshua R.

Managing Director

> "I did not find the IT declaration / TAX related functions very easy to understand and use - maybe because i am not accounts..."

[See full review](https://www.capterra.com/p/150850/greytHR/#Capterra___4766675)

[View Reviews](https://www.capterra.com/p/150850/greytHR/reviews/)

JA

JANINE A.

Business Owner

> "SurePayroll makes payroll and managing employees a breeze!"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7045403)

AH

Allison H.

Operations Manager and HR

> "Also - I have not tried this in a while, but if you would like to pay a 1099 contractor via direct deposit,..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7050054)

JA

JANINE A.

Business Owner

> "The customer support is stellar compared to other companies I have worked with, not to mention it being a..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7045403)

RK

Robert K.

Manager

> "The CSR tried to get us to extend to the end of the year, gaslighting us by stating we wouldn't get year..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089)

TK

Terri K.

Owner

> "I changed the payroll service company to QUICKBOOKS/Intuit, the best company, with no hassle."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6810967)

JL

Josephine L.

Regional Manager

> "We asked about adding time tracking and never received the steps for how to get it up and running at our..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6664531)

KF

Kennedy F.

Speech Language Pathologist

> "I like that I get notifications easily to by email when I am being paid."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819)

RK

Robert K.

Manager

> "They filed unemployment insurance with the wrong state agency, even though the other taxes were filed with..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089)

AH

Allison H.

Operations Manager and HR

> "They provide good support!"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7050054)

RK

Robert K.

Manager

> "They don't listen to your issue, constantly talk over you and interrupt, and then drop your call if you..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089)

JKA

Ja Keya A.

Manager

> "The fact that they help with tax filling is definitely a plus."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6754421)

RD

Robert D.

Sports Director

> "It wasn't the easiest system to use when it can to paying employees. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6571719)

KF

Kennedy F.

Speech Language Pathologist

> "I also love the simplicity of checking my paystubs."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819)

RD

Robert D.

Sports Director

> "The customer service wasn't the best either."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6571719)

KF

Katie F.

Owner

> "The process to submitting payroll is quick and simple."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6699318)

JKA

Ja Keya A.

Manager

> "The customer service took a long time to reply"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6754421)

JP

Joseph P.

Principal

> "There are tons of features that I don't even use but it could handle much larger and complex organizations..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106)

BG

Brad G.

Network Administrator

> "Being a one person LLC company I only pay myself 1 time a year, so the cost is pretty expensive for paying..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135646)

KF

Kennedy F.

Speech Language Pathologist

> "Everything is listed in a way that is easy to understand."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819)

JQ

Jorge Q.

Owner

> "Disappointing, not a full-service provider, nickel and dime you."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6705713)

JC

Jean C.

Owner

> "This service I can provide using SURE payroll platform without breaking the client's bank."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123501)

RK

Robert K.

Manager

> "They did not want us to cancel."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089)

CB

Charlotte B.

Business Manager

> "The set up process is easier than some because there is a dedicated person who helps you set up a company..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4813359)

WR

Wayne R.

CEO

> "I found that I did not need it after one month and tried to cancel it but found several months later that I..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6112998)

KF

Katie F.

Owner

> "I am very pleased with SurePayroll because it is user friendly."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6699318)

VR

Verified Reviewer

CEO

> "I used Surepayroll in 2022 and recently heard from the IRS that Surepayroll hasn't submitted my tax..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___6159564)

SK

Soyeon K.

CEO

> "When I was not sure which option was right for me the customer support was super helpful in making decisions"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6132703)

MS

Maria S.

COO

> "I did all the address changes with the govt and it never showed up."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123493)

SK

Sugi K.

vocational rehabilitation couselor

> "I liked the promotion regarding getting free first month but there after, rates went up and up."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6124013)

DC

David C.

Admin

> "My employees have said that the self service portal was difficult to navigate."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123606)

SN

Shawn N.

Operations Manager

> "It also helps that we very rarely need any customer service assistance."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135394)

AS

Acea S.

Owner

> "They will say if you close the account you will not be charged every month but they still do. If there are..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#SoftwareAdvice___4347690)

MB

Mark B.

Owner

> "It only takes 5 minutes/week to process payroll, super easy"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6126458)

SK

Sugi K.

vocational rehabilitation couselor

> "A little frustrated with getting transferred from one customer service rep to another."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6124013)

JC

Jean C.

Owner

> "The pricing is important to a small business and I like the low monthly cost. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123501)

RF

Robert F.

Agent

> "Ask for referrals way too much."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6130714)

MD

Maria D.

Treasurer

> "He has always (the 2 times I needed help over the last 15 months) solved my issue on the first contact."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135456)

LW

Laura W.

Owner

> "Least 40 characters to finish this review so this is what I think is dumb."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6169712)

RA

Rebekah A.

Owner

> "The dashboard offers a wide range of useful information. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113097)

Tiffani Z.

Director Of Operations

> "We miss typed a tax ID number when we originally set up our program and the amount of numbers was even..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3148668)

MO

Matthew O.

Household Employer

> "Very helpful customer success team that called and walked me through the entire setup."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123499)

CH

Carol H.

CEO

> "Not extremely user friendly for someone who is not always in front of the computer."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135619)

DM

Dylan M.

Owner

> "Most affordable, simple solution in an overcrowded, expensive industry"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140678)

RR

Raymundo R.

IT Manager

> "Perhaps sometimes the logging-in procedure was a bit hard due to the security authentication feature."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4708458)

BJ

Benjamin J.

Chief Operations Officer

> "It has been an affordable and highly functional resource for us."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140700)

TS

Tom S.

Owner

> "Not easy to setup sick pay for NJ. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136018)

SN

Shawn N.

Operations Manager

> "SurePayroll was exactly what our operation was looking for: Ease, Simplicity and Functional."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135394)

SP

Scott P.

CEO

> "Support hold times are 90 minutes plus and I have had to talk to about 7 different people to try and get..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3590579)

JC

Joan C.

Bookkeeper

> "I like it is simple, I can have direct deposit, I can get clear reports and tax compliance. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3886348)

JO

Jacob O.

President

> "I wouldn't use this company if they were the last company on the planet that offered payroll services."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___4643421)

JD

Jackson D.

The Dude

> "Love the ease of use and the tax prep is done for me."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135947)

VR

Verified Reviewer

Owner

> "A customer service rep told me that they didn't build this into the software, my browser offers it, except..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3404536)

SM

Silvia M.

Owner

> "It was a good experience; I had no issues with the payroll or paying the tax."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140916)

JL

Josh L.

Owner

> "I called their support, waited on the phone for over an hour (it was during peak season but still)."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3700972)

JP

Joseph P.

Principal

> "sensitive content hidden\] was extremely helpful in getting everything set up for my client."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106)

VR

Verified Reviewer

Owner

> "Customer service says they will escalate, and a week later I receive an email that says the exact same..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3404536)

TB

Todd B.

Owner Psychotherapist

> "I appreciate never having to worry about payroll."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113278)

JO

Jacob O.

President

> "They couldn't care less about customers that desire to cancel."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___4643421)

AG

Alberta G.

Office Manager

> "I like the ease of processing our payroll."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113002)

DM

Debra M.

President

> "The software is fine and user-friendly, but if you ever need customer service, you can count on a 45 minute..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2762223)

RM

Roy M.

Nanny

> "The team was very helpful in configuring things the right way. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136845)

AS

Acea S.

Owner

> "The customer care people will lie."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#SoftwareAdvice___4347690)

RR

Raymundo R.

IT Manager

> "Overall Surepay provided all the necessary platforms and features that will suffice for smaller companies."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4708458)

KC

Kristen C.

Accountant

> "Customer service is needed too frequently and over the last two years, customer service has gone downhill. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3428174)

JP

Joseph P.

Principal

> "I'm extremely happy with my choice for payroll."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106)

VR

Verified Reviewer

Office Manager

> "You call back and you're placed back in line (now "wait time of over 45 minutes"). "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3324743)

SM

Silvia M.

Owner

> "It was a great experience working with \[sensitive content hidden\], he offers excellent customer service."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140916)

BW

Betsy W.

media

> "I'm writing this review because I'm stuck on hold with them now, waiting miserably for a rep to tell me..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3415936)

KN

Kendrick N.

CFO

> "wonderful, i recommend any startup small business to use this service"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6079471)

DV

Donna V.

President

> "I got locked out of my account and tried reaching someone for 2 days."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3356871)

AL

Andrew L.

Realtor Owner

> "Ease of use / \[sensitive content hidden\] the sales rep was very helpful"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6125187)

MH

Michelle H.

MD

> "I finally did sign up and then had problem after problem including them not filing my last quarter taxes..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2243348)

TB

Todd B.

Owner Psychotherapist

> "It is also very affordable."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113278)

AM

Amy M.

Business Manager

> "We need to change the weekly payday but I can't find the right setting to make it default to the day I want."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2549808)

AE

Alan E.

Broker Owner

> "Portal is easy to use."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123641)

BW

Betsy W.

media

> "SurePayroll personnel made me feel helpless, confused, and hung out to dry"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3415936)

TP

Tricia P.

CEO

> "It is super easy to use."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136020)

WB

Walter B.

administrator

> "SurePayroll handles government interactions very poorly, and communicates with its clients about these..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2746929)

BJ

Benjamin J.

Chief Operations Officer

> "I would highly recommend it to any business operation of any size."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140700)

SA

Sean A.

Founder

> "Surepayroll gave NO guidance on compliance whatsoever. Once I received the fine they did NOTHING to help..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2671535)

[View Reviews](https://www.capterra.com/p/225706/SurePayroll/reviews/)

## User interface

[greytHR](https://www.capterra.com/p/150850/greytHR/)

4.32 (296)

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)

4.15 (305)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

greytHR

Top features

31/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/150850/greytHR/#features)

SurePayroll

23/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/225706/SurePayroll/#features)

### Recognition

greytHR is recognized as a top-rated tool in 2 Capterra Shortlist reports

SurePayroll is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

greytHR

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SurePayroll

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

greytHR

-   By Greytip Software
-   Located in India
-   Founded in 1994

SurePayroll

-   By Paychex
-   Located in United States
-   Founded in 1971

## Popular Comparisons

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[greytHR](https://www.capterra.com/p/150850/greytHR/)[4.32 (296)](https://www.capterra.com/p/150850/greytHR/reviews/)

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[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

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[greytHR](https://www.capterra.com/p/150850/greytHR/)[4.32 (296)](https://www.capterra.com/p/150850/greytHR/reviews/)

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Features

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[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

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Contact vendor for pricing

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Features

4.3

4.2

Ease of Use

4.3

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[greytHR](https://www.capterra.com/p/150850/greytHR/)[4.32 (296)](https://www.capterra.com/p/150850/greytHR/reviews/)

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Features

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4.3

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4.2

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$17/month

4.1

Features

4.7

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-225706/Patriot-Software-vs-SurePayroll)