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Sendbird vs Flock: Which is a better fit?

Updated on October 9th, 2024
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Summary
Key features rated by users
Features selected based on 2,225 reviews from Internal Communications users.
% Fit
Missing features
Not enough reviews
Feature ratings
Alerts/Notifications
--
Chat/Messaging
--
Access Controls/Permissions
--
Real-Time Chat
--
File Sharing
NA
% Fit
High performer
Feature ratings
Alerts/Notifications
4.8
Chat/Messaging
4.9
Access Controls/Permissions
4.7
Real-Time Chat
4.8
File Sharing
4.7
User satisfaction
4.2
User reviews31
Ease of use
4.1
Functionality
3.9
Value for money
3.8
Customer support
3.9
4.5
User reviews343
Ease of use
4.6
Functionality
4.4
Value for money
4.6
Customer support
4.5
Price starts from
--
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

We support user-to-user and user-to-business communication for applications in diverse industries: Community, On-demand, eCommerce, Gaming, Business Collab., Fintech, Healthcare, Live Video Streaming

Flock is used by teams of all sizes - at workplaces, educational institutes and communities. We're already serving over 25,000 companies across the globe.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-04b88e35-5c59-4ed5-b9e6-08d8c31fabd1
Ramin (Remi) S
Marketing Associate
4.0

Ramin S.: Hi, my name is Ramin and I am a partner marketing specialist at a software technology company and I give Flock a four out of five. Our daily use for the application itself is team collaboration and communication across folks that are in multiple places across the entire globe. To be able to stay connected on tasks and communicate on different issues that could be going on daily is something that we rely on Flock just to make sure nothing gets missed and that the communication is as open and transparent as possible. What I really like about Flock is the ability to assign tasks and keep live updates on tasks with different folks within our organization. So seeing live stats and live messages of where things are at and how we can make sure that things get done and not lost in the day-to-day offerings in the workplace, I think that's where we can really see the successes of Flock really stand out. What I don't really like about Flock is within the capabilities of its messaging limits. So there is a 10,000 message limit, so we've had issues around being able to refer back to historical messages within, whether it's a project or just the chat itself. So that is something that could be potentially resolved at some point. And then also, its integration capabilities with certain apps just aren't there yet. So hopefully that's something that comes down the line. But as far as its day-to-day and functionality and being able to work within a team, it has everything you need.

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Sendbird

12/50
  • Active Directory Integration
  • Activity/News Feed
  • Activity Tracking
  • Blogs
  • Calendar Management
  • Commenting/Notes
  • Contact Management
  • Content Management
  • Customizable Templates
  • Data Import/Export
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Employee Communities
  • Employee Database
  • Employee Photos
  • Engagement Tracking
  • Event Calendar
  • File Management
  • File Sharing
  • Meeting Management
  • @mentions
  • Mobile Alerts
  • Newsletter Management
  • Real-Time Notifications
  • Real-Time Updates
  • Reporting & Statistics
  • Role-Based Permissions
  • Screen Sharing
  • Search/Filter
  • Single Sign On
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Video Conferencing
  • Workflow Management
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Chat/Messaging
  • Customizable Branding
  • Email Management
  • Live Chat
  • Multi-Language
  • Real-Time Chat
  • Third-Party Integrations
  • Transcripts/Chat History
See All features
Hide Internal Communications Software Features -

Flock

Top Features
25/50
Show Internal Communications Software Features +
Sendbird
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Flock
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Sendbird
  • By Sendbird
  • Located in United States
  • Founded in 2012
Flock
  • By Flock
  • Located in United Arab Emirates
  • Founded in 2014
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