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We built AssetTiger to work with every level of asset manager, from people who need to keep their tools sorted in their backyard shed to global corporations with tens of thousands of assets.
Any industry, companies that want to manage their own environment and need a fully integrated solution. Companies with special requirements unable to find a product flexible enough to meet their needs
I was pleasantly surprised to bring the software was a good balance between functionality and ease of use. It's highly customizable, had good import/export capabilities.
They retroactively started charging us with no notice. If this has happened to you just call and complain, they are refunding this without a fight because they know it is shady as hell.
I spent a lot of time looking for an assets management application. Finally, I found this great one, what is amazing, the first-rate asset management program that I ever found.
Having a very difficult time getting the bar code reader to work, it has to be used only in the app and for now my cell phone; this sucks.
Beautiful and well organized reporting benefits for sure, great assets tracking and management tools.
Occasionally have a connection refused issue via the web browser and have to wait 30 mins before I can assess the page again.
It's almost a joy to use. It has the general structure and design that I expect of a good asset management (which I hadn't yet seen in other asset management systems).
Email system barely works and the customer service is extremely vague and unhelpful.
Additionally, we use the APIs to help integrate functions of the application to our other systems. Finally, the support of the SupaTools team has been outstanding.
Sometimes, I could not remember the path to change and publish some templates - this is due to the extensibility of the product and my poor memory.
I've had very good experience with them, excellent customer support, available to solution issues in a very quickly manner. I Consider them to be very reliable suppliers.
I am not using the reporting functionality at all and have compiled my own queries/views and dashboards. In addition the display of results in graphical format is quite limited.
With the SLA integration, we are now providing a better service to our internal customers and have really good data to make good business decisions.
Updating via emails are not neat/tidy - includes a lot of information (signatures and pictures) making it difficult to follow the notes.
The users expressed their fondness of Supatools over other Asset Management tools, because of its ease of use and functionalities.
With any highly customizeable system, you run the risk of making things too complicated.
Speaker 1: Hi, my name is Tony. I'm an IT administrator with Awaken Christian Academy in Las Vegas, Nevada. We're a K through 12 school here. I do all the IT work for them and I would give AssetTiger a four out of five rating. Before we started using AssetTiger, we were using our school information system called FACTS Management. It had a built-in inventory tracking system for our Chromebooks and our textbooks, but it was very cumbersome, it was hard to use and it took a long time to get all the inventory scanned in and ready to go. We chose AssetTiger because of its simplicity. Very simple to set up, very easy to use, very easy to train people on. They also had a free trial, so we're able to get very familiar with AssetTiger before we implemented it. And since then it's been going really well for us. When we started using AssetTiger, it took between three to four weeks to get it fully implemented, to get people trained, the staff trained. It took probably two of those weeks to get them going on it and took two weeks to get all the inventory scanned in the things that we needed it for. So total setup, I'd say it took between three to four weeks, but it was a pretty easy setup, very easy to do. Didn't need to really contact support or help from AssetTiger to get things going. It's very self-explanatory. What I would recommend if you're considering using AssetTiger, is to go ahead, they have a free trial, so I go ahead and use that and I get really familiar with that. Use it for two to three weeks, see if it meets all your needs and has all the features you're looking for. And then some advice I would give you is just to remember that it doesn't have integrations with other software. It also doesn't have an API interface. So, if that's something you need, you might want to consider that as well.
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