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Intermedia Unite vs Flock: Which is a better fit?

Updated on February 2nd, 2025
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Summary
Features in Unified Communications
22
Best performer
38
  • Call Center Management
  • Caller ID
  • Call Monitoring
14
38
  • Alerts/Notifications
  • Screen Sharing
  • Task Management
User satisfaction
4.7
User reviews184
Ease of use
4.6
Functionality
4.7
Value for money
4.7
Customer support
4.8
4.5
User reviews344
Ease of use
4.6
Functionality
4.4
Value for money
4.6
Customer support
4.5
Price starts from
Not provided by vendor
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Company of any size from 1-1000+ employees

Flock is used by teams of all sizes - at workplaces, educational institutes and communities. We're already serving over 25,000 companies across the globe.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-04b88e35-5c59-4ed5-b9e6-08d8c31fabd1
Ramin (Remi) S
Marketing Associate
4.0

Ramin S.: Hi, my name is Ramin and I am a partner marketing specialist at a software technology company and I give Flock a four out of five. Our daily use for the application itself is team collaboration and communication across folks that are in multiple places across the entire globe. To be able to stay connected on tasks and communicate on different issues that could be going on daily is something that we rely on Flock just to make sure nothing gets missed and that the communication is as open and transparent as possible. What I really like about Flock is the ability to assign tasks and keep live updates on tasks with different folks within our organization. So seeing live stats and live messages of where things are at and how we can make sure that things get done and not lost in the day-to-day offerings in the workplace, I think that's where we can really see the successes of Flock really stand out. What I don't really like about Flock is within the capabilities of its messaging limits. So there is a 10,000 message limit, so we've had issues around being able to refer back to historical messages within, whether it's a project or just the chat itself. So that is something that could be potentially resolved at some point. And then also, its integration capabilities with certain apps just aren't there yet. So hopefully that's something that comes down the line. But as far as its day-to-day and functionality and being able to work within a team, it has everything you need.

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Intermedia Unite

Top Features
22/38
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Customizable Reports
  • Electronic Faxes
  • Group Messaging
  • Real-Time Reporting
  • Reporting & Statistics
  • Screen Sharing
  • Single Sign On
  • SSL Security
  • Task Management
  • Third-Party Integrations
  • Trend Analysis
  • Virtual Backgrounds
  • Virtual Voicemail
  • Access Controls/Permissions
  • Call Center Management
  • Caller ID
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Chat/Messaging
  • Contact Management
  • File Sharing
  • Interaction Tracking
  • IVR
  • Meeting Management
  • Mobile Access
  • Multi-Channel Communication
  • Multi-User Collaboration
  • SMS Messaging
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing
  • Voice Mail
See All features
Hide Unified Communications Software Features -

Flock

14/38
Show Unified Communications Software Features +

Intermedia Unite

  • Best Value Unified Communications
    Software (2023)
Intermedia Unite
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Flock
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Intermedia Unite
  • By Intermedia
  • Located in United States
  • Founded in 1991
Flock
  • By Flock
  • Located in United Arab Emirates
  • Founded in 2014
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