# Compare Flock vs Intermedia Unite 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Flock and Intermedia Unite based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/151072-181373/Flock-vs-Unite --- # Flock vs Intermedia Unite Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: FlockIntermedia Unite2/4 selected [Flock](https://www.capterra.com/p/151072/Flock/)[4.5 (344)](https://www.capterra.com/p/151072/Flock/reviews/) [Intermedia Unite](https://www.capterra.com/p/181373/Unite/)[4.7 (188)](https://www.capterra.com/p/181373/Unite/reviews/) [## Flock](https://www.capterra.com/p/151072/Flock/)[4.5 (344)](https://www.capterra.com/p/151072/Flock/reviews/) Starting Price $6.00/month Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [344 reviews](#user-reviews) Positive 322 Neutral 17 Negative 5 [## Intermedia Unite](https://www.capterra.com/p/181373/Unite/)[4.7 (188)](https://www.capterra.com/p/181373/Unite/reviews/) Starting Price $27.99 Value-for-Money 4.7 Functionality 4.7 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment Based on [188 reviews](#user-reviews) Positive 178 Neutral 8 Negative 2 ## Not a match? 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We're already serving over 25,000 companies across the globe. Best for Company of any size from 1-1000+ employees ## User reviews Pros & cons DO Donald O. Executive Technical Director > "I like that it integrates with external applications to enrich more features." [See full review](https://www.capterra.com/p/151072/Flock/#Capterra___6414684) MEO Michael Elias O. Sales Support > "The one thing I don't like is that there are a lot of times that the search results don't appear when..." [See full review](https://www.capterra.com/p/151072/Flock/#Capterra___4370657) LB Lucas B. Research Coordinator > "Flock gives me the ability to send large files online, create unlimited communication channels and..." [See full review](https://www.capterra.com/p/151072/Flock/#Capterra___5089417) PS Pia S. Human Resources Manager > "It can be sluggish, and the messages can occasionally arrive with a significant delay." [See full review](https://www.capterra.com/p/151072/Flock/#Capterra___4608355) BW Bennett W. Director of Operations > "Unlike alternatives such as Swit, Flock not only offers instant messaging and chat tools, but also..." [See full review](https://www.capterra.com/p/151072/Flock/#Capterra___4990536) PS Pia S. Human Resources Manager > "Its video conferencing is slow and poor." [See full review](https://www.capterra.com/p/151072/Flock/#Capterra___4608355) OO Olanike O. Personal Assistant to Head of School > "We have created a common group for our education management industry which help us communicate..." [See full review](https://www.capterra.com/p/151072/Flock/#Capterra___6190979) DD Darina D. Ing. > "Lack of managment options on older apps, like Skype, made us forced to search for a new app for..." [See full review](https://www.capterra.com/p/151072/Flock/#Capterra___3303911) LF Lindsay F. Lead Revenue Accountant > "Instant messaging and live chat are among the best features that Flock allocates on mobile and cloud..." [See full review](https://www.capterra.com/p/151072/Flock/#Capterra___5087366) AS Amitkumar S. Program Manager > "I don't find relevant details from the search functionality" [See full review](https://www.capterra.com/p/151072/Flock/#Capterra___3365044) HT Huldah T. Project Assistant > "It allows me to create unlimited communication channels under one roof." [See full review](https://www.capterra.com/p/151072/Flock/#Capterra___5094108) RS Rohit S. Marketing Lead > "rd party apps and integrations are non-existent." [See full review](https://www.capterra.com/p/151072/Flock/#Capterra___2548445) DK Don K. Business Consultant > "I use a lot of BIM tools in my organization, but Flock beats nearly all in terms of robustness of..." [See full review](https://www.capterra.com/p/151072/Flock/#Capterra___6017405) SP Sonalisa P. UX Designer > "The recent chants are lost whenever one makes a hard refresh." [See full review](https://www.capterra.com/p/151072/Flock/#Capterra___2548618) KP Khevana P. Tech Lead > "We used it for years in our org and enjoyed it." [See full review](https://www.capterra.com/p/151072/Flock/#Capterra___6438024) AT Anmol T. Data Scientist > "Notification Lag on Mobile Phone." [See full review](https://www.capterra.com/p/151072/Flock/#Capterra___2548485) SK Sierra K. Principle Design Recruitment Consultant > "Easy to organise multiple channels of communication with subtopics/subtasks based on tasks and..." [See full review](https://www.capterra.com/p/151072/Flock/#Capterra___5059675) JP Jay P. Cloud Developer > "so I did not find any area in my daily usage." [See full review](https://www.capterra.com/p/151072/Flock/#Capterra___2540399) [View Reviews](https://www.capterra.com/p/151072/Flock/reviews/) MB Mark B. Managing Partner > "It's been a very good addition to our business and helps us operate much more efficiently and effectively, especially when..." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___6208592) VR Verified Reviewer Operations > "Intermedia Unite promises an all-in-one communications platform, but in practice it often feels clunky and overpriced." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___7076392) BSaAPF Brianna Stern and Alejando Pastrana F. Associate Attorney > "sensitive content hidden\] and Intermedia's customer service department is incredible!" [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___7064757) VR Verified Reviewer Operations > "The mobile app lags behind competitors and frequently has sync issues." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___7076392) BSaAPF Brianna Stern and Alejando Pastrana F. Associate Attorney > "She is an incredible asset to intermedia!" [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___7064757) VR Verified Reviewer Operations > "Customer support responses are slow and sometimes lack technical depth." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___7076392) SS Scott S. IT Manager > "The tightly integrated desktop and smartphone apps, SMS texting from within the desktop app and voicemail to text email..." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4023666) JO Justin O. Network Consultant and Engineer > "Im not a big fan of their exchange services but it has been some time since i have used them and dont believe my..." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___6004327) BSaAPF Brianna Stern and Alejando Pastrana F. Associate Attorney > "sensitive content hidden\] was patient, extremely helpful, and dedicated." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___7064757) NV Nina V. Manager > "My preset features for the phone systems periodically not functioning, need to contact the customer care to restore it." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3778206) SS Scott S. IT Manager > "The new Unite apps take all of the conveniences of the cell phone and put them into one business app the represents the..." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4023666) LD Larry D. Executive Recruiter > "Cannot delete SMS messages and everything not accessible from one portal." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3783700) CM Christian M. Program Coordinator > "I like that there is no minimum character count for each message and that you are able to answer calls either a mobile app..." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4382240) AK Amy K. Office Mananger > "I think the system has become too large for our company we have decreased our size and the need for this software is not ..." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4539663) DD Danielle D. Practice Manager > "I also like the Admin panel for accessing our account, there are many updates and features that can be done without having..." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4499747) SS Scott S. IT Manager > "The contacts screen display of current call status is hard to see." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4023666) RS Robert S. CIO > "Able to communicate with employees and service providers with ease and reduced overall cost of telephony for the business..." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4443202) KS Keith S. Lead IT Consultant > "The onboarding has been difficult for the upgrade from 2.0 to the Unite platform. " [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3812128) RG Rachel G. Office Manager > "The integration is top-notch, as the only employee at a busy office, being able to monitor calls and voicemails from my..." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3779957) CH Catie H. Front Office > "The administrative portion is a bit complicated for setting up the phone tree." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4023655) VR Verified Reviewer Country Profile Manager > "The app and our in-office phones work great and we can depend on our calls, voicemails and faxes to come through; whereas..." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3773112) KS Keith S. Lead IT Consultant > "Can't configure a basic console for certain users." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3812128) JO Justin O. Network Consultant and Engineer > "This is an all in one package that is not only easy to resell but reliable with versatile cost based on what you need!" [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___6004327) JG Joan G. Broker/Owner > "If internet goes down your service goes down as well." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4443664) BF Barry F. owner > "I have reduced my phone expense considerably over AT&T (only option in my area), and less than other advertised options." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4378270) Steven W. Senior Engineer > "Sometimes its hard to get the right person on the Support line but that's a problem with any service provider." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4045672) RV Rene V. Operations Lead > "Being able to unite our extensions to one localized number whether we are in office or on the road has really increased..." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4357604) RS Robert S. CIO > "Messaging could be improved. But it is not a significant aspect of our or my clients business." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4443202) RL Rodney L. Director of IT > "The fact that our users are able to take their number with them while working remotely or on the road has been..." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4530222) JL Jonathan L. President > "Hard solve billing issues." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4447027) Steven W. Senior Engineer > "Month to Month contracting was a huge selling point although once you start using both Unite and the other Intermedia..." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4045672) CH Catie H. Front Office > "I can't make sense of that on the admin section of Unite." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4023655) RE Robert E. President > "Our team is being proactive and responding to customer needs directly vs. email exchanges and voicemail jail. " [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3801317) VB Vincent B. CFO > "Installation was an issue during the first deployment." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3793164) NH Nat H. VP > "It’s been great. When there are glitches or problems they are responsive and clearly identify what happened and what they..." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3978888) BA Barbara A. Controller > "I would like to unsubscribe from the emails" [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3826894) RE Robert E. President > "The ATS/ATC team has improved internal and external communications using the features offered by Elevate. " [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3801317) SJ Stephanie J. Admin. Staff > "We will not go back to Verizon phone system" [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3814650) SS Scott S. IT Manager > "We are able to rollout a company-wide policy of no personal cell phone use for business purposes." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4023666) VP Vilma P. owner > "I find it difficult setting up greetings etc." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4443166) EH Elizabeth H. Customer Service Agent > "I appreciate the ability to use this system with an office phone, computer or with my cell phone." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4544160) TC Terry C. President / Owner > "Their website is very complicated to work with" [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3778024) JS Jewell S. Mental Health Counselor > "The Intermedia Anytime meeting platform is easy to use and you are able to request for help if you are running into any..." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3801687) RA Roger A. CEO Proprietor > "I really can't think of anything I don't like about the service." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4635787) JA Jessalyn A. Technical Support Manager > "It helps us answer call when we are not in the offce." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3811148) KG Keith G. Document Control Manager > "Initially trying to find the correct menus to add a phone number to the new employee was a little difficult." [See full review](https://www.capterra.com/p/181373/Unite/#Capterra___2825793) [View Reviews](https://www.capterra.com/p/181373/Unite/reviews/) ## User interface [Flock](https://www.capterra.com/p/151072/Flock/) 4.53 (344) [Intermedia Unite](https://www.capterra.com/p/181373/Unite/) 4.72 (188) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Flock 15/40 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Call Center Management - Caller ID - Call Monitoring - Call Recording - Call Routing - Call Tracking - Call Transfer - Chat/Messaging - Contact Management - Customizable Reports - Electronic Faxes - File Sharing - Generative AI - Group Messaging - Interaction Tracking - IVR - Meeting Management - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - Real-Time Reporting - Reporting & Statistics - Screen Sharing - Single Sign On - SMS Messaging - SSL Security - Task Management - Third-Party Integrations - Trend Analysis - Two-Way Audio & Video - Video Call Recording - Video Conferencing - Virtual Backgrounds - Virtual Voicemail - Voice Mail [See all features](https://www.capterra.com/p/151072/Flock/#features) Intermedia Unite Top features 35/40 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Call Center Management - Caller ID - Call Monitoring - Call Recording - Call Routing - Call Tracking - Call Transfer - Chat/Messaging - Contact Management - Customizable Reports - Electronic Faxes - File Sharing - Generative AI - Group Messaging - Interaction Tracking - IVR - Meeting Management - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - Real-Time Reporting - Reporting & Statistics - Screen Sharing - Single Sign On - SMS Messaging - SSL Security - Task Management - Third-Party Integrations - Trend Analysis - Two-Way Audio & Video - Video Call Recording - Video Conferencing - Virtual Backgrounds - Virtual Voicemail - Voice Mail [See all features](https://www.capterra.com/p/181373/Unite/#features) ### Recognition Flock is recognized as a top-rated tool in 4 Capterra Shortlist reports Best Value Team CommunicationSoftware (2024)  Intermedia Unite Best Value Unified CommunicationsSoftware (2023)  ### Deployment & support Flock Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Intermedia Unite Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Flock - By Flock - Located in United Arab Emirates - Founded in 2014 Intermedia Unite - By Intermedia - Located in United States - Founded in 1991 ## 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