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Gyms, Fitness and Health Clubs, Medical Offices, Chambers of Commerce, Online Tutoring, Member Driven Businesses, Insurance processors
Independent business owners including designers, photographers, marketers, freelancers, consultants, florists, caterers, videographers, and many more!
They keep improving the software to make it more efficient. It has improved since we first started and I think it will continue to improve.
Sometimes we delete customers, however, they get charged. It could be a data entry problem on our end.
The customer service is fantastic and they typically get back to my emails within the same day. If they have questions they often call and emphasize clear communication.
As with any new software we had trouble adapting after using a competitor for 14 years.
The decision was a great one. They took care of the transition for us and moved all of our data in a timely manner.
Sometimes the updates in service do not reflect immediately and this has caused me bill students wrong amount a couple of times.
The Ease of use and unmatched customer service is why I give them TOP Rating.
It's really slow for the type of business we have. We have members checking in all the time and the check-in has been hard to adapt too.
Plus, I can see the details at a glance and love the ability to integrate my own pictures so my clients and I can all see the beautiful eye catching graphics of my choosing.
Some of my clients were hesitant to switch from paper copies to online, but that is a generational issue. There is nothing about the software that I dislike.
Love love love HoneyBook. It has transformed my business organization and in prices client experience.
Very confusing switching over. I have been running my client management for over 4 years on my own.
Love this program and I am so thankful for the ability to schedule emails, to keep everything in one place, and how their inquiry forms integrate beautifully to our website.
I felt a little lost and overwhelmed when I first started using it.
I love the customization options in creating your own templates. I also love how the app and desktop versions seamlessly work together.
Also, the email feature within HoneyBook can be a bit confusing. Sometimes, I can't tell if an email sent or not.
Jane: Hi, I'm Jane. I have a small company with less than 10 employees and I give Honeybook a 3 out of 5 rating. Before Honeybook, we were linked to HubSpot, which is a large CRM product with a free element attached to it. We looked at and ultimately would have chosen to continue with Honeybook because it was a really good system that had pretty much everything we needed in it for a decent price. However, being based in the UK, Honeybook doesn't support outside of America at the moment, which was a huge blow because I fell in love with it. So the 3 out of 5 is due to them not supporting the UK yet. Otherwise, it would be a 5 out of 5. Getting started with Honeybook was really simple. Again, it follows a lot of the generalized accepted processes that we understand via Microsoft and via Google and kind of webpage design and everything was clear and easy to understand and you could set up a lot of stuff and it would automatically feed into other elements of the program. There was enough flexibility and ability to kind of alter wording and templates, et cetera, without it basically being like you are creating everything from scratch using a system that needs a level of technical knowledge. And it kind of would connect with pretty much any provider as well. So it was really, really useful and really simple to set up. It is a really useful piece of tech. I would play with it all, see what it can do for you in replicating what you're doing currently. I would also really, at the very beginning, think if you are going from just using no CRM or an older version of a CRM and you are moving over to something which a tool like this where effectively it's more than a CRM, it does everything, sit down and sort out your business processes and your paperwork and everything so that setting all that up is really straightforward and you can get people working on it really quickly rather than it being something that drags on for a while, which can happen as a small company.
Prioritize real-user-identified key features according to your needs to find your best fit.
OBM Gym Management Software
Top FeaturesHoneyBook
OBM Gym Management Software
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