Uplifter vs TeamUnify: Which is a better fit?

I love this program, and as I mentioned the customer service is amazing, and there is lots to learn from all their information available online.

We have also had problems with policies and not allowing parents to register due to the policies and so I had to take those off.

Good help articles and very responsive support team. We have had many fewer email requests seeking assistance from our club members during registration than we did with our previous software.

I preferred when I was able to do a live chat. Waiting for email returns can be a pain.

It has streamlined our registration process, communications is easier, ability to have a website is nice. Lots of reports that are helpful.

I can't batch invoice a group for a product or subscription, which is a pain when I need to invoice 80 people for a fundraising item, outside of a program.

The easy training language supports volunteers who are just wanting to make their clubs better. I would very strongly recommend Uplifter for use by other organizations.

It is clumsy, not intuitive, over complicated, difficult to extract data.

Bill B

Director-Technical Program Management

It is very easy to make a great website with very little skill. If I ever need assistance the support team is very quick to assist and share ideas and best practices.

If you are not that computer saavy, it can be difficult to teach and navigate. I find teaching our volunteers that are required to send emails etc. find it hard to figure out how to.

The best thing so far about using TU is that this past year, we had NO OUTSTANDING BALANCES. Thanks to the monthly billing feature, we were able to get all money owed to us.

They can be a little dated and difficult to manage. Sometimes for some of our members, the shear volume of information is too much and need just basics.

I've never experienced better customer service than what TU offers. Very responsive and helpful and always willing to help with issue management.

Client being able to cancel and reactivate an existing account without having to ask me to do it.

Once you understand how it all works, it is very awesome. I would recommend to another team to use.

Hard to find tutorials that walk you step-by-step through the process when you have issues.