Uplifter vs SmartRec: Which is a better fit?

I love this program, and as I mentioned the customer service is amazing, and there is lots to learn from all their information available online.

We have also had problems with policies and not allowing parents to register due to the policies and so I had to take those off.

Good help articles and very responsive support team. We have had many fewer email requests seeking assistance from our club members during registration than we did with our previous software.

I preferred when I was able to do a live chat. Waiting for email returns can be a pain.

It has streamlined our registration process, communications is easier, ability to have a website is nice. Lots of reports that are helpful.

I can't batch invoice a group for a product or subscription, which is a pain when I need to invoice 80 people for a fundraising item, outside of a program.

The easy training language supports volunteers who are just wanting to make their clubs better. I would very strongly recommend Uplifter for use by other organizations.

It is clumsy, not intuitive, over complicated, difficult to extract data.

The reporting options are fantastic. The fact that were have the option of producing documents in both languages is great.

Specifically we struggle with the lack of reporting for facility rentals & lack of unique data with forms.

I'm happy with the dynamics of your team and although I was a bit reluctant at first, I'm capable of recognizing good work being done. Congratulations to all the team.

Trying to un enroll or provide discounts or refunds can be incredibly confusing. Also, AmEx is impossible and we have never received any funds that anyone paid by using AmEx.

I like the ability to integrate the store via iFrame, as well as their customer service. Their help staff are all great.

We were on-boarded but had some struggles during that process with a lack of clear direction on what we needed to do prior to opening to the public.

The greatest advantage of SmartRec is the customer service staff's availability and willingness to assist with any issues or queries.

It makes reconciliation difficult on behalf of the whole department.