Asure Payroll & Tax Management vs Payroll Relief: Which is a better fit?

I have worked with both Evolution Classic and Advanced HR and I prefer the Classic version. I love how user friendly it and and how easy reporting is.

Corporate structure pushes sales first and customer support is an afterthought. New services roll out riddled with errors and dysfunction.

kim k

Owner

The customer service has been excellent. They are very responsive and they made the transition from our previous company so easy.

Now im trapped and being told i will have a 500 or more termination fee when still to this day im not paying the taxes on this payroll when i should be.

Prices are very competitive, word of mouth was great and from multiple sources. Offers live trainings with wonderful information, very inclusive platforms.

No one takes responsibility for frequent slip ups, errors.

My rep is the best to work with and makes it seem like I'm her only customer and she helps with everything.

I find it very confusing at times. I also don't care for the email sent to verify the sign in and I've asked to have it changed but have been unsuccessful at doing so.

Just overall we have been happy with they product and how efficient it has been. Every product will have issues from time to time but so far this is the best one we have used.

It was not often when they needed to be changed but it causes issues on financial statements when the client's bank account was cancelled due to fraud the day before running payroll.

What I love most are the reports. In the past, I liked that it was solid, reliable, pretty much error-free software.

The requirement to wire funds to them when a direct deposit withdrawal is rejected due to insufficient funds is also cumbersome.

What i like most about this software is how easy it is to set up employee info. We recommend to clients with many employees, to streamline the accounting process.

Now we are stuck for the next year. If you move forward with this company you will lose sleep and the problems they create for you, with your clients will be the bane of your existence.

Jeffrey J

Accountant

I love all the automation with the payroll taxes. Almost all of the taxes are taken care of monthly, quarterly, and annually without me having to do anything extra.

The worst problem we had with payroll relief was when the company decided to turn off automatic tax payments and report processing on a random number of our clients.