Capterra Logo
Helping businesses choose better software since 1999

Dotdigital vs GetResponse: Which is a better fit?

Updated on January 12th, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
What's your intended use case?
Summary
Key features rated by users
Features selected based on 14,340 reviews from Email Marketing users.
% Fit
Missing features
Not enough reviews
Feature ratings
Email Campaign Management
4.8
Campaign Scheduling
NA
Activity Dashboard
--
Customizable Branding
NA
Mobile Optimization
4.4
% Fit
Not enough reviews
Feature ratings
Email Campaign Management
4.3
Campaign Scheduling
4.3
Activity Dashboard
5.0
Customizable Branding
3.7
Mobile Optimization
4.2
User satisfaction
4.3
User reviews188
Ease of use
4.2
Functionality
4.2
Value for money
4.1
Customer support
4.3
4.2
User reviews513
Ease of use
4.0
Functionality
4.1
Value for money
4.0
Customer support
4.0
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Designed for midsize to large businesses, a marketing tool that helps businesses through trackable links, A/B testing, landing page customization, responsive email templates and more.

We offer a complete suite of simple-yet-powerful solutions, scaled and customized for small and large companies.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-12c81a40-8f0b-4007-40d0-08d9fd71ef25
Sean D
Marketing Assistant
4.0

Sean D.: Hey, I'm Sean. I'm a marketing coordinator. I give Dotdigital a four out of five, and for more reviews like this, you can click below. Prior to using Dotdigital, my team was just using Salesforce and spreadsheets. It was not really ideal as there was a lot of disconnect between processes, and we just needed an all-inclusive solution. Dotdigital, we chose that just because it kind of gave us a platform to put all of our processes that were asynchronous together into one cohesive piece. It really helped us streamline everything we were doing and it really helped keep my team organized. Getting started with Dotdigital is actually one of the easier processes that I've ever done on a team taking on a new software. Dotdigital provides a really awesome set of courses on their site, and you can even get certifications through their website to help you learn what you need to do in your role. If you're thinking about taking Dotdigital, I would say, go ahead, reach out to a representative, see if they can give you a little demonstration. On top of that, you can look into any of the documentation and video demos they have on their site. It was really useful in getting to know the product before we actually made any decisions.

How Capterra sources reviews
View all video reviews
Rebecca S
Owner
5.0

Rebecca: Hi, my name's Rebecca. I'm the owner of Becca Finance and I give GetResponse a five. I actually moved to GetResponse from MailChimp and I did that because MailChimp just didn't have the ease of use. There was a lot of clicking around I had to do to figure out how to use it. And then when I did set up my first and second campaigns with them, I immediately got email saying that everything I'd done was wrong for whatever reason. So it was super confusing to figure out how to use in the first place and then how to use it correctly, more importantly than all. GetResponse is different in that it's completely user-friendly, you can get to it right away. And right away when you sign up you get AI powered newsletter and a landing page among other things, which makes it so to start your business pretty immediately. You can go ahead and use those while you figure out how you want to present yourself differently, if at all. And when you go to set up your campaigns, one, they're super easy. Each of the steps is listed simply and right when you go to see what your campaigns are, it's really easy to see which ones you have, what day of the process they're in, and some simple analytics, you can see an open rate and a click rate all right on the same page. So a lot of the main reason actually, that I signed up for GetResponse was the ease of use. I didn't have to go somewhere and figure out how to set it up. All I had to really think about was what I wanted my email to say, all of them actually. And even if I had a hard time with that, writing it out per se, they have AI powered stuff so that I could set up the emails quickly and easily and just adjust what the AI had set up or written for me. And it was nice to see because I could see my different campaigns and see what analytics were, simple ones. I could see the open rate, the click rate, where I was in the process. And a really good one. How many emails had actually been sent? So did it send to all of my contacts? Was it able to send to all of them or half of them or just a few? I could see all that right on one page before needing to delve in to see further if I needed to. GetResponse was super easy to get started. Right when I signed up, I got 30 days. You get 30 days for free to test it out, which for a brand new business is fantastic. And right when you sign up you get AI powered different items. The highlights for me were a landing page and a newsletter, which I could just use, maybe tweak a little bit, maybe change into my brand colors and send out or set up just immediately, which was wonderful. I definitely think anyone thinking of getting GetResponse is going to be completely blown away just by how simple it is to use the fact that you do get it for free for 30 days. And when you do upgrade, because you will, because you're going to say, "Heck yeah, I'm doing this more than 30 days." You're going to find that the pricing is really great, because even if, let's say you don't have 50,000 people on your email list to start, you don't want to pay those prices still, right? So they've got different tiers where let's say, you've only got a thousand people signed up to your email list, well great, you can pay a much lower price that matches that thousand email list per situation. As opposed to 50,000, which could be a hundred dollars a month. So it's really great for a new business for sure.

How Capterra sources reviews
View all video reviews
User interface
151213 video thumbnail}
1 Video
153948 video thumbnail}
1 Video
151213
5 screenshots
153948
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
A/B Testing
207
Important
Activity Dashboard
388
Important

Dotdigital

31/44
  • AI Content Creation
  • Campaign Scheduling
  • Customer Journey Mapping
  • Customizable Branding
  • Email Sequences
  • GDPR Compliance
  • HTML Editor
  • Multi-Language
  • Newsletter Management
  • Personalization
  • Preview Functionality
  • Process/Workflow Automation
  • Product Recommendations
  • A/B Testing
  • Activity Dashboard
  • API
  • Autoresponders
  • Campaign Analytics
  • CAN-SPAM Compliance
  • Click Tracking
  • Contact Management
  • Customer Segmentation
  • Customer Surveys
  • Customizable CTAs
  • Customizable Fields
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Image Library
  • Landing Pages/Web Forms
  • Lead Capture
  • List Management
  • Mobile Optimization
  • Multi-Channel Marketing
  • Real-Time Analytics
  • Reporting/Analytics
  • ROI Tracking
  • Subscriber Management
  • Template Management
  • Third-Party Integrations
  • WYSIWYG Editor
See All features
Hide Email Marketing Software Features -

GetResponse

Top Features
34/44
Show Email Marketing Software Features +
Dotdigital
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
GetResponse
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Dotdigital
  • By dotdigital
  • Located in United Kingdom
  • Founded in 1999
GetResponse
  • By GetResponse
  • Located in Poland
  • Founded in 1997
Recommendations

Products similar to those you're currently comparing: