# Compare Crisp vs Oracle PeopleSoft 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Crisp and Oracle PeopleSoft based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/151292-155958/Crisp-vs-Oracle-PeopleSoft

---

# Crisp vs Oracle PeopleSoft Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CrispOracle PeopleSoft2/4 selected

[Crisp](https://www.capterra.com/p/151292/Crisp/)[4.6 (148)](https://www.capterra.com/p/151292/Crisp/reviews/)

[Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[4.1 (283)](https://www.capterra.com/p/155958/Oracle-PeopleSoft/reviews/)

[## Crisp](https://www.capterra.com/p/151292/Crisp/)[4.6 (148)](https://www.capterra.com/p/151292/Crisp/reviews/)

Starting Price

$45.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

Based on [148 reviews](#user-reviews)

Positive

138

Neutral

6

Negative

4

[## Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[4.1 (283)](https://www.capterra.com/p/155958/Oracle-PeopleSoft/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.7

Functionality

4

Ease of Use

3.7

Customer Service

3.9

Reviews Sentiment

Based on [283 reviews](#user-reviews)

Positive

213

Neutral

59

Negative

11

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

Highest Rated

### Text

4.7 (29)

* * *

Starting Price

$25.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

97%

of reviewers  
rated it above 4 stars

* * *

### Bitrix24

4.2 (993)

* * *

Starting Price

$69.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

82%

of reviewers  
rated it above 4 stars

* * *

### JIRA Service Management

4.5 (770)

* * *

Starting Price

$20.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

92%

of reviewers  
rated it above 4 stars

* * *

### Zoho Desk

4.5 (2,213)

* * *

Starting Price

$20.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

94%

of reviewers  
rated it above 4 stars

* * *

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 6,797 reviews from live chat software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Missing features

Feature ratings

Single Sign On

NA

Chat/Messaging

4.9

Real-Time Notifications

4.6

Real-Time Monitoring

4.7

Mobile Access

4.4

\--%Fit

Missing features

Feature ratings

Single Sign On

NA

Chat/Messaging

NA

Real-Time Notifications

NA

Real-Time Monitoring

NA

Mobile Access

NA

User satisfaction

User satisfaction

4.6

User reviews[148](https://www.capterra.com/p/151292/Crisp/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.5

Customer support

4.5

User satisfaction

4.1

User reviews[283](https://www.capterra.com/p/155958/Oracle-PeopleSoft/reviews/)

Ease of use

3.7

Functionality

4.0

Value for money

3.7

Customer support

3.9

Price starts from

Price starts from

$45Other, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

600,000+ companies are using Crisp to talk with their customers on any channel, increase internal collaboration and drive more sales.

Best for

PeopleSoft can serve corporations, private businesses, government entities, or academic institutions.

## User reviews

Pros & cons

LM

Leandi M.

Product Manager and Conversational AI

> "It's value for money already bringing us a 40% reduction in queries (and increasing) due to their AI handling mundane queries..."

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___7121178)

LM

Leandi M.

Product Manager and Conversational AI

> "There is no way to see what an Agent was up to exactly during their day, log on / idle / log out + unique conversations..."

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___7121178)

LK

Latisha K.

Sales support specialist

> "This feature not only emphasizes their commitment to user experience but also fosters a collaborative environment for ongoing..."

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___6843341)

MN

Maxxie N.

Customer Support Team Lead

> "Not being able to export a full chat transcript, not being able to filter chat based on specific dates"

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___6830613)

RL

Roberta L.

Head of Customer Operations

> "For agents it's really simple to use and manage conversations, translations work well, general campaigns and set-ups are also..."

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___6852118)

IB

Ivan B.

Trainer and technical support for retail

> "The notification sending of the app and e-mail was really unstable and after the initital period (two months or so) the chat..."

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___6569035)

VR

Verified Reviewer

VP of Marketing

> "Crisp has one of the most generous free trials at 100 profiles and 2 seats."

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___6836657)

RL

Roberta L.

Head of Customer Operations

> "When the operation starts getting more complex sometimes it gets tricky to find workarounds for all needs."

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___6852118)

IB

Ivan B.

Trainer and technical support for retail

> "Crisp has a very straightforward and, I can say, easy way to program your chat bot and has had an inbox that feels very..."

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___6569035)

LL

Lydie L.

Customer Support

> "Some issues with our proxy (Crisp is not shown to every user)"

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___6838877)

Sayuj K.

Server Operator

> "Crisp offers a great solution for customer management, with a simple and easy to use interface, seamless integrations between..."

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___5072803)

SS

Santeri S.

Tech Support Specialist

> "Knowledge base editor uses Markdown, and the WYSIWYG editor isn't living up to the name (you don't always get what you see)."

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___6767094)

LL

Lydie L.

Customer Support

> "I would say it's good if you're looking an easy way to manage support tickets thanks to a great UX/UI"

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___6838877)

SL

Steinar L.

Co-founder

> "I.e. I would like to have more sub-inboxes, but I'm not paying $200 per month extra for that."

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___6853478)

LK

Latisha K.

Sales support specialist

> "Furthermore, I'd like to give a shoutout to the dedicated support team at Crisp for their outstanding work – keep it up!"

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___6843341)

OA

Oleksandr A.

CEO and Founder

> "There is no option to mark conversations as unread. Because of this, our support department sometimes misses requests."

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___6785843)

LL

Lauritz L.

Co-Founder

> "Our customers are able to communicate with us seamlessly, and the whole interaction cycle feels incredibly polished."

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___6760062)

DV

Dennis V.

Founding Product Engineer

> "The user interface sometimes is too bloated in the backoffice"

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___6760056)

SM

Sam M.

Owner

> "I was genuinely very impressed with how capable and responsive the AI felt straight out of the box, delivering value..."

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___6887797)

SF

Stefan F.

Co-founder

> "That we didn't implement it earlier and used Facebook Business Messenger chat (that sucks so hard)."

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___6755404)

ME

Matthew E.

CTO

> "Crisp has enabled us to provide our customers with best-in-class support."

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___6769696)

NV

Nadia V.

Support Manager

> "You can't filter between live chat and emails"

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___4896479)

VR

Verified Reviewer

CEO

> "We've been using Crisp for about 7 years so far on one of our projects and our experience is great so we are integrating it..."

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___6778230)

JB

Johnathan B.

CEO

> "Email campaign reporting isn't as detailed as I'd like"

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___6258529)

RL

Roberta L.

Head of Customer Operations

> "Recently, I started talking to Pedro, super nice, attentive, helpful, going the extra mile to help."

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___6852118)

FS

Fernando S.

Marketing Manager

> "For example ActiveCampaign that's a real CRM but very expensive for email marketing and doesn't have direct integrations with..."

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___4718730)

Savya S.

Server Administrator

> "Crisp has made it so much easier to communicate with customers, and provide a much better way to handle them using the chat..."

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___5000913)

VR

Verified Reviewer

Director

> "It is not possible to view rich-content emails i.e. no HTML emails."

[See full review](https://www.capterra.com/p/151292/Crisp/#GetApp___3167600)

VR

Verified Reviewer

Founder

> "We implemented it quickly and it was up and running without any major issues."

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___7042142)

VR

Verified Reviewer

Director

> "Even the: VIEW ORIGINAL EMAIL option does not fully work."

[See full review](https://www.capterra.com/p/151292/Crisp/#GetApp___3167600)

VR

Verified Reviewer

Founder

> "The service they give from their customer representatives is really good."

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___7042142)

RK

Richard K.

Security & Privacy Consultant

> "The conversation history view was a bit baffling to me at times."

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___3502026)

RS

Rick S.

Executive

> "AI Chatbots are neat, but overall great tool for sales and support teams."

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___6770953)

VR

Verified Reviewer

Director

> "They appear in plain-text and are unreadable."

[See full review](https://www.capterra.com/p/151292/Crisp/#GetApp___3167600)

FO

Francisco O.

Support Leader

> "Overall it is positive, I believe that Crisp has a lot of potential, but it still needs to improve some details like those..."

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___6787353)

VR

Verified Reviewer

Director

> "Well let me warn you, their email functionality is lacking!"

[See full review](https://www.capterra.com/p/151292/Crisp/#GetApp___3167600)

SS

Santeri S.

Tech Support Specialist

> "Very versatile, a true power user tool for customer support among other things."

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___6767094)

PD

Pedro D.

Customer Success Manager

> "In addition to it, all data in PipeDrive is now mixed up since we attempted to integrate."

[See full review](https://www.capterra.com/p/151292/Crisp/#Capterra___2677551)

[View Reviews](https://www.capterra.com/p/151292/Crisp/reviews/)

ME

Madison E.

Quality Improvement Consultant

> "Having easy access to tax documents, paychecks, and health enrollment information has been extremely helpful as an..."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___6567632)

JD

Jacob D.

Assistant Athletic Director

> "No assistance from support, incredibly unfriendly for us as managers and doesn’t give you the ability to manage via..."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___6849995)

VR

Verified Reviewer

Academic Advisor

> "It has been adaptable to a higher education setting and has generally been very reliable."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___6858634)

JH

Jamon H.

Director - Treasury

> "User interface lacks imagination, and is somewhat disconnected from normal business transaction flow"

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___6612599)

VR

Verified Reviewer

Academic Advisor

> "I have found PeopleSoft to be a reliable tool as a higher education employee."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___6858634)

AO

Anthony O.

HRBP

> "Right now it seems Peoplesoft is outdated."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___6107976)

VR

Verified Reviewer

Data Analyst

> "Great product for large companies and very user friendly."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___6872541)

DL

Dawnne L.

Executive Assistant

> "The onboarding process is a bit tedious as you are going through it, but necessary."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3714792)

LH

Laura H.

BOC

> "Oracle was great about changing their view of the product to be better at being visually appealing to the eye and..."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___4439309)

RG

Rashmi G.

CBS Support Rep

> "Sometimes it's hard to resolve the issues quickly."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3878640)

MF

Maizy F.

Music Director

> "It's used in-house, and has made it easy for information to be gather (from Oracle database) and disseminated to the..."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___4421466)

VR

Verified Reviewer

Software Developer

> "There are limitations to the software in that it isn't as modern or cloud-based as other systems like ADP."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3087601)

TD

Taraiya D.

HR Business Parner-Compensation

> "I also liked the option of having multiple work assignments set up for a single employee to show the different..."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3009855)

OO

Olga O.

CGA

> "Often when new modules are introduced, it takes a while to get them working right just because it's a massive program."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3327336)

JG

Joseph G.

Accounting Manager

> "reporting is intuitive, queries are powerful, book to bank is great, workflow is wonderful"

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3604293)

HJ

Hedaia J.

Planning Manager

> "I also think the user interface's simplicity is outdated and needs to be updated, as it frequently bores me."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3353294)

NP

Naseer P.

Sr.Buyer

> "It is easy and simple to use."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___4974713)

HJ

Hedaia J.

Planning Manager

> "In spite of the fact that this isn't always a bad thing, you must always stop working while technology specialists..."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3353294)

DB

Debra B.

General Manager

> "Ability to have real time visibility to inventory allows quick decisions to be made while knowing it is accurate..."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3070904)

Michael F.

Organizational Change Consultant

> "The design is a bit flat and unexciting"

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3288867)

VR

Verified Reviewer

ACCOUNTS OFFICER

> "initial startup requires proper learning and hands on, but as compared to other accounting packages, its quite..."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___4420170)

RS

Rachel S.

Program Facilitator

> "I often have to call for help from colleagues when pulling reports or reference my own training notes because of the..."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___2450080)

MF

Maizy F.

Music Director

> "Overall, we have used PeopleSoft for years, and have had little issues with it. Despite it being a basic tool, it..."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___4421466)

VR

Verified Reviewer

Senior Accountant

> "Some variety of People Soft do not allow to run across different business units and this is quite painful for..."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___2255600)

VR

Verified Reviewer

Senior Administrator

> "It have very stable customisation options and can be used for wide range of users."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___2931836)

TD

Taraiya D.

HR Business Parner-Compensation

> "The system is complicated and has many layers."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3009855)

TS

Tami S.

assistant digital merchandiser

> "It's very easy to transfer data within the compute cloud, and migrate data from testing & dev to the cloud."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3500459)

AJ

Aamir J.

Engineer

> "The UI looks really dated and the software does not seem flexible enough to accommodate workflows."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___2714852)

VR

Verified Reviewer

Workday Developer

> "One of the best ERP product where we can customize the system however we want."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3410401)

VR

Verified Reviewer

Senior Administrator

> "Costly updates"

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___2931836)

Luis J.

Senior Financial Analyst

> "Overall, the experience has been positive, it has room for improvement especially in regards to it´s design but is..."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___2935398)

Misty F.

recruiter

> "i dont love it but dont hate it either it could be a little more interactive"

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3181118)

NA

Nancy A.

Risk Management Specialist

> "PeopleSoft is an efficient, effective general ledger tool, both for daily users and those who just need to..."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___2684633)

JP

Jennifer P.

Administrative Assistant II

> "The program doesn't work well with all version of my browser. "

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___2381797)

AG

Abhishek G.

Consultant

> "Its an awesome application and with the required functionality to run the ERP"

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3392956)

HC

Hong C.

psa

> "many times this software had trouble responding and few bugs that need to be fixed."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___2220997)

OO

Olga O.

CGA

> "It is a great program that can handle many tasks of a large organization."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3327336)

SS

Sheetal S.

BSA hr systems

> "Slow,less intuitive.not user friendly and features are there but difficult to find.its sturdy but very dull user..."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___2300446)

DL

Dawnne L.

Executive Assistant

> "Extremely user friendly, very intuitive to use."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3714792)

HB

Henry B.

Digital Media Specialist

> "Takes a lot of time to learn and customer service, if reachable, are not very helpful."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___2473430)

LH

Laura H.

BOC

> "For the most part user friendly."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___4439309)

RS

Rachel S.

Program Facilitator

> "I don't find it to be intuitive and the interface appears outdated."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___2450080)

CH

Cathy H.

HR & Recruiting Manager

> "Overall, Workday was improving and gave greater flexibility and ease of use than PeopleSoft."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3431516)

AJ

Aamir J.

Engineer

> "Also, i have not seen any use of 2 factor authentication."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___2714852)

EB

Eric B.

Safety Director and HR Administrator

> "I did not have any other comparable software to reference to but I had no issues using it. "

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3014699)

JP

Jennifer P.

Administrative Assistant II

> "The options to choose can get fairly confusing. "

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___2381797)

JP

Jennifer P.

Administrative Assistant II

> "The only thing I would love to see incorporated would be the option to use hot keys or even "Alt" keys."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___2381797)

AJ

Aamir J.

Engineer

> "The experience is okay but does not fare well with other competitors."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___2714852)

[View Reviews](https://www.capterra.com/p/155958/Oracle-PeopleSoft/reviews/)

## User interface

[Crisp](https://www.capterra.com/p/151292/Crisp/)

4.57 (148)

[Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)

4.07 (283)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

Crisp

Top features

30/33

-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   CRM
-   Customizable Branding
-   Document Storage
-   Email Management
-   File Sharing
-   Generative AI
-   Geotargeting
-   Interaction Tracking
-   Mobile Access
-   Multi-Channel Communication
-   Offline Form
-   Proactive Chat
-   Real-Time Analytics
-   Real-time Consumer-facing Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Reporting/Analytics
-   Screen Sharing
-   Search/Filter
-   Single Sign On
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Transcripts/Chat History
-   Transfers/Routing

[See all features](https://www.capterra.com/p/151292/Crisp/#features)

Oracle PeopleSoft

2/33

-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   CRM
-   Customizable Branding
-   Document Storage
-   Email Management
-   File Sharing
-   Generative AI
-   Geotargeting
-   Interaction Tracking
-   Mobile Access
-   Multi-Channel Communication
-   Offline Form
-   Proactive Chat
-   Real-Time Analytics
-   Real-time Consumer-facing Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Reporting/Analytics
-   Screen Sharing
-   Search/Filter
-   Single Sign On
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Transcripts/Chat History
-   Transfers/Routing

[See all features](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#features)

### Recognition

Crisp is recognized as a top-rated tool in 2 Capterra Shortlist reports

Oracle PeopleSoft is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Crisp

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Oracle PeopleSoft

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Crisp

-   By Crisp
-   Located in France
-   Founded in 2015

Oracle PeopleSoft

-   By Oracle
-   Located in United States
-   Founded in 1977

## Popular Comparisons

[Crisp](https://www.capterra.com/p/151292/Crisp/)[4.57 (148)](https://www.capterra.com/p/151292/Crisp/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,119)](https://www.capterra.com/p/135003/Slack/reviews/)

$45/month

Price

$8.75/month

4.4

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-151292/Slack-vs-Crisp)

[Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[4.07 (283)](https://www.capterra.com/p/155958/Oracle-PeopleSoft/reviews/)

vs

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

Contact vendor for pricing

Price

$24.9/month

4.0

Features

4.6

3.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/155958-194565/Oracle-PeopleSoft-vs-TeamViewer)

[Crisp](https://www.capterra.com/p/151292/Crisp/)[4.57 (148)](https://www.capterra.com/p/151292/Crisp/reviews/)

vs

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

$45/month

Price

$15/month

4.4

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/102188-151292/LiveAgent-vs-Crisp)

[Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[4.07 (283)](https://www.capterra.com/p/155958/Oracle-PeopleSoft/reviews/)

vs

[ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[4.46 (350)](https://www.capterra.com/p/254088/ServiceNow/reviews/)

Contact vendor for pricing

Price

$100/month

4.0

Features

4.5

3.7

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155958-254088/Oracle-PeopleSoft-vs-ServiceNow)

[Crisp](https://www.capterra.com/p/151292/Crisp/)[4.57 (148)](https://www.capterra.com/p/151292/Crisp/reviews/)

vs

[LiveChat](https://www.capterra.com/p/62194/LiveChat/)[4.64 (1,724)](https://www.capterra.com/p/62194/LiveChat/reviews/)

$45/month

Price

$25/month

4.4

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/62194-151292/LiveChat-vs-Crisp)

[Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[4.07 (283)](https://www.capterra.com/p/155958/Oracle-PeopleSoft/reviews/)

vs

[Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.54 (732)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Contact vendor for pricing

Price

$19/month

4.0

Features

4.3

3.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132997-155958/Freshservice-vs-Oracle-PeopleSoft)

[Crisp](https://www.capterra.com/p/151292/Crisp/)[4.57 (148)](https://www.capterra.com/p/151292/Crisp/reviews/)

vs

[Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)[4.73 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

$45/month

Price

$0/month

4.4

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/144040-151292/Tidio-Chat-vs-Crisp)

[Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[4.07 (283)](https://www.capterra.com/p/155958/Oracle-PeopleSoft/reviews/)

vs

[Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (449)](https://www.capterra.com/p/144309/Atera/reviews/)

Contact vendor for pricing

Price

$129/month

4.0

Features

4.3

3.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144309-155958/Atera-vs-Oracle-PeopleSoft)

[Crisp](https://www.capterra.com/p/151292/Crisp/)[4.57 (148)](https://www.capterra.com/p/151292/Crisp/reviews/)

vs

[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,080)](https://www.capterra.com/p/164283/Zendesk/reviews/)

$45/month

Price

$115/month

4.4

Features

4.4

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/151292-164283/Crisp-vs-Zendesk)

[Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[4.07 (283)](https://www.capterra.com/p/155958/Oracle-PeopleSoft/reviews/)

vs

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

Contact vendor for pricing

Price

$67/month

4.0

Features

4.5

3.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/141792-155958/Pulseway-vs-Oracle-PeopleSoft)

[Crisp](https://www.capterra.com/p/151292/Crisp/)[4.57 (148)](https://www.capterra.com/p/151292/Crisp/reviews/)

vs

[Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[4.51 (3,440)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

$45/month

Price

$19/month

4.4

Features

4.3

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/124981-151292/Freshdesk-vs-Crisp)

[Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[4.07 (283)](https://www.capterra.com/p/155958/Oracle-PeopleSoft/reviews/)

vs

[BOSSDesk](https://www.capterra.com/p/144825/BOSS-Solutions/)[4.66 (140)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/)

Contact vendor for pricing

Price

$29/month

4.0

Features

4.4

3.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/144825-155958/BOSS-Solutions-vs-Oracle-PeopleSoft)