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INVOX Call Tracking is ideal for businesses of all sizes seeking to optimize marketing campaigns, improve customer engagement, and track phone call conversions across digital and offline channels.
JustCall: All-in-one biz chat (voice, SMS, email, WhatsApp). Automate workflows with 100+ integrations and AI magic, and watch your business grow on autopilot. Trusted by 6,000+ businesses globally.
Easy onboarding, out of the box solution that works from day one. Great support from the team, they are always ready to use customer suggestions to improve the product.
I really didn't find nothing wrong so far. Wrong is not to use this service.
Excellent Reporting, Accessibility, Ease of Use, Very Helpful Customer Support.
Maybe just the possibility to take voice mails whenever I reject a call ( a different voice mail than the carrier's ).
Excellent partnership, positive and valuable feedback. Our company implemented INVOX in over 50 Google Ads accounts and based on the subsequent optimization we managed to increase our client base.
The fact that you have a limited number o minutes includes, but this is normal.
Great help to understand which channels deliver the best results.
One of the things that I love Just Call is the user-friendly interface. Moreover, I also like how it integrates with other websites just like Pipedrive (for the leads) and make.com (automation).
It’s really hard to find the voicemail. I have endless dislikes about the app.
Lastly, they keep regularly and proactively updating about other things I asked. Their customer support is simply excellent, responsive and reliable.
Extension is rendered useless by the constant (literally one every 5 seconds) Chrome notifications that are impossible to turn off that your "macbook speakers are now connected.
Works amazing for the most part. Very little issues and super glad we found them and will continue to use them for the foreseeable future.
When more then one caller is ringing for 2 different accounts there is no way of choosing which caller you can answer.
Just all is easy to Install and use, free text and calling are a cherry on top. Using that service to grow sales is amazing.
At some point there were interruptions due to the network. Also sometimes cut the voice due to the connection.
Alex: Hi, my name's Alex. I was the student success team manager at Tutorly. And I would give JustCall a four out of five rating. We used JustCall as our phone system for customer service related inquiries and sales related inquiries. Each member of our team had a login for JustCall, and JustCall then integrated with the CRM we were using, which was HubSpot, and all of the call and texts for customer service or sales related needs were then recorded into our CRM. As a manager, I really liked that I could, at real time, monitor a call that one of my sales teams was making, so I could listen to their script work, I can listen to how confident they were on the phone and it would help me better coach my sales team. Additionally, I really liked that a record of the call was then automatically integrated with our CRM. So if there was ever a customer that was saying that they said one thing, I could go back and listen to the call, to listen to the complaint and then address the customer's needs or complaint or whatever the issue was. I thought it was a little bit expensive for what other competitors were offering at the time.
INVOX
JustCall
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