# Compare BrightHR vs ADP Comprehensive Services 2026 | Capterra > Unsure of what to choose? Check Capterra to compare BrightHR and ADP Comprehensive Services based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/151525-175840/BrightHR-vs-ADP-Comprehensive-Services --- # BrightHR vs ADP Comprehensive Services Features and Cost Comparison Last updated May 14th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BrightHRADP Comprehensive Services2/4 selected [BrightHR](https://www.capterra.com/p/151525/BrightHR/)[4.6 (178)](https://www.capterra.com/p/151525/BrightHR/reviews/) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.3 (265)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) [## BrightHR](https://www.capterra.com/p/151525/BrightHR/)[4.6 (178)](https://www.capterra.com/p/151525/BrightHR/reviews/) Starting Price £4.50/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [178 reviews](#user-reviews) Positive 163 Neutral 7 Negative 8 [## ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.3 (265)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.2 Ease of Use 4.2 Customer Service 4 Reviews Sentiment Based on [265 reviews](#user-reviews) Positive 223 Neutral 29 Negative 13 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit High performer Feature ratings Payroll Management 4.2 Employee Database 4.4 HR Management 4.3 Time & Attendance 4.6 Employee Management 4.5 78%Fit Feature ratings Payroll Management 4.3 Employee Database 4.3 HR Management 4.2 Time & Attendance 4.2 Employee Management 4.0 User satisfaction User satisfaction 4.6 User reviews[178](https://www.capterra.com/p/151525/BrightHR/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.4 Customer support 4.7 User satisfaction 4.3 User reviews[265](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.0 Customer support 4.0 Price starts from Price starts from £4.50Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Small to medium-sized businesses (SMEs), as well as large corporations. Best for Businesses across nearly every industry with between 25 and 5,000 employees looking for an HR outsourcing solution. ## User reviews Pros & cons JS Jennifer S. Founder and Creative Director > "The platform brings together HR support, document management, employee pay visibility, and payroll-related guidance in one secure place, which has been..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7091379) HC Hayley C. Director > "After numerous phone calls and video calls, we were unfortunately unable to get the BrightHR clocking-in and clocking-out app working, which was the main..." [See full review](https://www.capterra.com/p/151525/BrightHR/#SoftwareAdvice___7078149) JS Jennifer S. Founder and Creative Director > "It provides strong value for money, a secure and reliable system, and a reassuring framework for managing employees, payroll considerations, and HR..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7091379) Sara B. Financial Coordinator > "It was a little much on screen as you are not able to remove or hide any aspects of the software you won't be using from the ladder or main dashboard as..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7094485) JF JOHN F. Operations Manager > "A lot of options for the staff to use the app for holiday requests, rosters, hr files and having it in one place for staff is ideal." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7110763) NY Natalie Y. CEO > "The combination of poor communication, restrictive contract terms, and questionable compliance with consumer protection standards creates an..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7006916) KH Katy H. HR Advisor > "The platform centralizes employee records, absence tracking, documentation, and compliance tools in one easy-to-use system." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7103576) NY Natalie Y. CEO > "Most notably, the cancellation clause requires payment of 80% of the remaining contract period, even when cancellation is warranted due to service..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7006916) SL Stacey L. Director Owner > "We’ve been using BrightHR as our staff portal for clocking in, storing employee details and managing documentation, and overall it’s been a really..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7098574) KJ Kate J. The boss > "it turns out that my business is not a good fit for Bright as i have so few employees - but once that became apparent i met with \[sensitive content..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7092711) LH Lauren H. General Manager - Corporate > "sensitive content hidden\] was great in showing me the features of BrightHR and BrightSafe (as a new Manager to the Organisation who has no experience with..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7081728) ST Sheila T. Business Support Officer > "This resulted in payroll problems which still haven't been resolved." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7105996) LR Louise R. Operations Manager > "The platform is user-friendly and provides a comprehensive range of tools that help streamline HR tasks such as absence management, holiday tracking,..." [See full review](https://www.capterra.com/p/151525/BrightHR/#SoftwareAdvice___6814261) Steve W. Consultant > "Initial difficulty in resolving the payroll issue we had." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7101484) JS Jennifer S. Founder and Creative Director > "I’ve especially appreciated the clarity around compliance, security, and record-keeping, which removes a lot of anxiety when managing employees correctly." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7091379) NY Natalie Y. CEO > "The contract terms present serious concerns regarding customer rights and fair business practices." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7006916) GL Gwyneth L. HR Support > "Every interaction I have had has been solution-focused, responsive, and professional. When questions arise they are handled quickly and practically with..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7098419) PK Paula K. Director > "Welfare support offered to employees via phone fell short of it's offer." [See full review](https://www.capterra.com/p/151525/BrightHR/#SoftwareAdvice___6858745) Jane S. Business owner > "They provide all the tools needed to run a business with ease and show genuine empathy when challenges arise." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7093789) MB Matt B. Director > "A lot of settings and can be quite overwhelming unless you know where to look!" [See full review](https://www.capterra.com/p/151525/BrightHR/#SoftwareAdvice___6811944) John P. Head of Corporate Services > "Very helpful for our company to track holidays, absences and HR documents." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7097853) TB Thea B. CEO > "This company tow the line of ethical business practice and should be avoided at all costs, especially if you are a small business." [See full review](https://www.capterra.com/p/151525/BrightHR/#SoftwareAdvice___6571385) DT Darren T. Chief Executive Officer > "Document management is straightforward, and the system helps keep everything organised and audit-ready." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7080134) CD Clare D. General Manager > "So much info up sometimes it is too much for one task." [See full review](https://www.capterra.com/p/151525/BrightHR/#SoftwareAdvice___6810613) VA Vicki A. Finance and Corporate Services Lead > "The platform appears well designed, practical and capable of bringing greater structure and efficiency to our HR processes." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7093804) NY Natalie Y. CEO > "Communication and Customer Service Issues" [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7006916) VA Vicki A. Finance and Corporate Services Lead > "The dashboard provides a clear overview, making day-to-day management more efficient." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7093804) EV Emiliano V. DIRECTOR > "More user friendly for people not good with apps." [See full review](https://www.capterra.com/p/151525/BrightHR/#SoftwareAdvice___6808604) SN Sonum N. Director > "sensitive content hidden\] was fantastic and spent two sessions helping me to get all my staff set up and showing me all the features and so many great..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7103184) VR Verified Reviewer Managing Director > "In short, they invoiced me and then their sales guy \[sensitive content hidden\] wanted more money and to upsell me on more services. When I declined, he..." [See full review](https://www.capterra.com/p/151525/BrightHR/#GetApp___4956618) NS Neil S. Director > "Its early days yet, but looking forward to using the portal and making work easer giving more time for the real challenges of getting the work coming in," [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7103743) JV Jolita V. Cleaning contractor > "I made complaint,they would blame me and wouldn't be helpful at all." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___6841713) JS Jennifer S. Founder and Creative Director > "sensitive content hidden\] in particular has been extremely helpful, taking the time to explain processes clearly and making sure I felt supported rather..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7091379) CR Chris R. Cto > "Miss selling - product features aren’t present" [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___6641274) VR Verified Reviewer HR Business Partner > "Ease of use, Employee records creation, saving documents and sharing it with employees for review and consent is good." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7097682) CR Chris R. Cto > "Abysmal customer service" [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___6641274) TM Tina M. Company Administrator > "What we liked most about BrightHR was how intuitive and user-friendly the software already was, making it an easy decision to add the payroll function..." [See full review](https://www.capterra.com/p/151525/BrightHR/#SoftwareAdvice___6816314) CR Chris R. Cto > "Awful company." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___6641274) CM Carly M. Operations Manager > "sensitive content hidden\] took us through the software patiently and knowledgeably, she asked what we wanted to use it for and focused on these areas..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7105970) VR Verified Reviewer Managing Director > "I didn't appreciate the aggressive sales approach or the blackmail that followed, which was ultimately followed through with." [See full review](https://www.capterra.com/p/151525/BrightHR/#GetApp___4956618) VR Verified Reviewer HR Business Partner > "had been very kind to walk us through the portal, promptly briefing us on features and connecting us to more information." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7097682) VR Verified Reviewer Owner > "Is pretty expensive compared to other software" [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___6242968) JD Jack D. Admin > "Performance and Speed, Learning, help, niceness of the person tom that i was chatting too, was extremely helpful" [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7108280) GM Garikai M. Director > "I am not able to search specific courses on the eLearning." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___3012005) [View Reviews](https://www.capterra.com/p/151525/BrightHR/reviews/) Mallory W. Human Resources Manager > "Their expertise has helped streamline processes, reduce administrative stress, and ensure confidence in benefits, payroll, and compliance." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7132541) TA Thomas A. CHRO > "Some of the custom reports are difficult to set up. " [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7068901) RK Ron K. HCM Consultant > "It offers a well-rounded solution that covers everything from payroll processing to benefits administration, compliance management, and beyond." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) KW Kristie W. Payroll Manager > "As someone who has used both Comp and Non-Comp Services, I find it challenging not to have the ability to process payroll (specifically running..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6453264) RK Ron K. HCM Consultant > "This has significantly reduced manual work, improved accuracy, and ensured we stay compliant with ever-changing regulations—freeing up time for our..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) JD Julie D. Payroll Specialist > "Sometimes upgrades are made to the program but are not conveyed to the client in a timely manner causing the client to have to relearn navigation,..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451405) DG Denise G. HR and Payroll Manager > "Our company is able to benefit from your diverse group of experts specifically from Payroll, Reporting and compliance specialists ensuring..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6753860) BB Britta B. Director of Finance > "It is sometimes time consuming and a lengthier process to solve problems and find/fix the reasons behind some calculation errors or other issues..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304) LW Laura W. People Coordinator > "I like that it's an all-in-one platform that covers so many HR and payroll functions, from payroll processing, to time and attendance tracking, as..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358) LW Laura W. People Coordinator > "ADP can be difficult to navigate, especially for us as we have a lot of manufacturing colleagues who struggle to operate these different systems." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358) MH Mary H. HR Manager > "The platform includes tools for HR, payroll, benefits, and compliance, offering a unified system for managing workforce needs." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749355) VR Verified Reviewer HR Generalist > "Custom Reporting is difficult and you must create a ticket in order to receive customer service" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6406566) RK Ron K. HCM Consultant > "Overall, ADP's Comprehensive Services has been a game-changer for us, and I highly recommend it for businesses looking to centralize HR functions..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) VR Verified Reviewer People Operations Generalist > "Unfortunately, the issue with contacting them is a huge issue." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7079558) RK Ron K. HCM Consultant > "We’ve also found the compliance tools to be incredibly useful in keeping up with ever-changing regulations, especially when it comes to taxes and..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) CE Courtney E. Director > "Customer support response times can be slow, particularly for complex issues, which can be challenging when immediate assistance is needed." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6461848) KW Kristie W. Payroll Manager > "It's great to have the additional support and I think the service can be really helpful for clients with less seasoned payroll teams; however, for..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6453264) AR Amelia R. HR Director > "Unfortunately the 401k website can be cumbersome to log into as it continues to revert to the other platform." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6754470) BB Britta B. Director of Finance > "It offers the full package for Payroll and HR services with almost unlimited options of tailoring to the companies needs." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304) KJ Katie J. Human Resources Manager > "Price is high compared to other vendors and seems to increase often, while sometimes the services or quality of responses does not increase..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404701) MC Michelle C. Human Resource Manager > "The user-friendly interface ensures that both HR professionals and employees can navigate the system with ease, making administrative tasks much..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451133) ES Erin S. HR Generalist > "Performance area is least favorite- doesn't offer the level of customization I would prefer" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748835) BM Bridget M. Benefits Manager > "All of the core services are bundled together and this makes it more value for the money." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7069579) PH Patricia H. HR Manager > "sometime the accents are a little difficult to understand, and wait time on the calls are long." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473496) MC Michelle C. Human Resource Manager > "This integration has significantly streamlined our payroll processing, benefits administration, and talent management tasks." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451133) JA Joseph A. Operations Accountant > "Sometimes it hard to get answers on what the product can do for me when i contact ADP for help." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404734) Claudia M. Estimator > "What I like the most is the scalability ADP offers. While you grow as a company, you can adjust your payroll options easily." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6346608) WK William K. Senior Payroll Manager > "Too many silos, especially when dealing with tax issues" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404824) NQ Nadia Q. Admin and Finance manager > "We have the service for 19 years, and change to paycom, the diference in price and service its 150% more efective" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673) PN Phuong N. Payroll Manager > "Some of the management reports, I don't have visibility when it gets imported to 3rd party vendor so when there's an issue, I'm unable to identify..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4879936) BM Bridget M. Benefits Manager > "The employee management is better as well." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7069579) CP Cherie P. Director of People Ops > "However, the items that need to be fixed (frequently as a result of a state making a mistake) just takes too long with the ADP tax service -- need..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6087068) EW Emily W. HR Generalist > "By moving to Comprehensive Services, we gained access to modules that streamlined our processes, an HR Business \[sensitive content hidden\] who is..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085336) MJ Melissa J. HR Sr Manager, Benefits, Performance Management & Compensation > "It would be helpful if the reps were knowledgeable with all parts of the platform (instead of specializing in one area: payroll, HR, reporting,..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4799047) EB Eric B. Accountant > "ADP an all-inclusive service that manages important aspects of business, such as payroll, employee data storage, timecard entry, etc." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4964038) ES Erin S. HR Generalist > "Sometimes hard to get responsiveness on service tickets-" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748835) RH Rebekah H. Compensation and Benefits Manager > "ADP Comp Services offers a lot of options and functionality - it has helped us with automating our performance reviews, recruitment, and digital..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085242) HC Haydee C. HR Shared Service Center > "i dont know, maybe it would be schedeulle, since im in another country, sometimes time frame its difficult" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451821) Claudia M. Estimator > "I have also been able to help my HR coworkers to set it up and add new workers as we grow as a company." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6346608) NQ Nadia Q. Admin and Finance manager > "The agent are not good response, there its not personal service, multiple contacts" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673) MH Mary H. HR Manager > "Expert support, streamlined payroll, employee self-service, benefits administration." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749355) LH Lauren H. Membership coordinator > "A lot of bug problems and refreshing needed to use the app" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6299135) RT Randy T. CFO > "The system works well and though I rarely need additional assistance ADP reps are always very knowledgable and it rarely takes more than a few..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749283) LB Lisa B. Payroll Manager > "Sometimes they are available to answer the phone and you can have your issues resolved ASAP, other times, you get someone not familiar with your..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6062644) MW Meredith W. Director, Human Resources > "All the compliance and required reporting for payroll is taken care of well and are a weight off my mind." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473287) MW Meredith W. Director, Human Resources > "In many instances, I feel that the staff on my account are soldiers not partners." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473287) JR Josette R. Sr. Payroll Specialist > "We have assigned a dedicated team, who make possible for us to be in compliance and for a successful payroll." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748934) IM Ilona M. Managing Director > "Organization of reports is a bit confusing." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6753879) CC Cory C. Sr Director of HR and Professional Development > "It has helped me to automate nearly every backend HR process which has helped me with bandwidth and saved on needing to hire additional headcount." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6054401) SB Stacey B. Payroll and Benefit Managers > "Often there are abnormalities that just happen without reason - they are very silo - often payroll does not understand HR or know how to fix..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4865574) KC Kelsey C. Office Manager > "I also loved how easy it was to set up a wage garnishment case, and then my support team did the rest of the work for me!" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7042319) AB Amy B. HR Manager > "Hard to reach customer support when needed" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451096) RK Ron K. HCM Consultant > "The service is timely and knowledgeable, which gives me peace of mind knowing that there’s always someone I can turn to." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) PD Pascale D. Payroll Associate > "You have to click to expand each column, so visually it's not convenient as it used to be with Classic." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085243) SW Sara W. Sr. Payroll Specialist > "The system has amazing features and a great payroll system that is customizable." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451097) JB Jacqueline B. Payroll Technician > "CSR's are not very knowledgeable and will keep putting you on hold while they consult with someone else, who then gives them incorrect information..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6130653) BB Britta B. Director of Finance > "Everybody at ADP is working hard to give the support we need and most smaller issues that come up are not disrupting our operation." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304) LY Lexi Y. HRIS Manager > "We have had negative experiences with other service teams, though." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451681) LW Laura W. People Coordinator > "Overall ADP is a great system to use, as long as you have the people to set it up and continue to train all colleagues to use the system, otherwise..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358) BM Becky M. Director of Business Applications > "Many of the features are not efficient to use and somewhat inflexible, so we have had to outsource, at an additional cost to our organization. " [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4976447) AL Angela L. VP > "ADP is always trying to upgrade their platform which is nice and they give a lot of notice before things are changed permanently." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451140) DM Denisse M. HR Manager > "File feeds also take way too long to set up and fix if any issues arise." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6087488) SB Sydney B. People Operations Lead > "Our dedicated representatives are always working with us to get ahead of any issues, they are always happy to hop on a call and provide excellent..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451129) MJ Melissa J. HR Sr Manager, Benefits, Performance Management & Compensation > "I know we aren't using ADP to it's full extent, but customer service is unhelpful and can't fix the problems we are having." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4799047) JD Julie D. Payroll Specialist > "Overall, I am very happy working with ADP Comprehensive Services and would recommend it to other businesses looking for an all-in-one HR, Payroll,..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451405) EW Emily W. HR Generalist > "Benefit services tends to be similar to implementation where it seems the teams don't know how to use the entire system." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085336) SG Sujata G. Sales Rep > "ADP gives a very good UI for checking payroll." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6334790) AH Allison H. Corporate Accountant > "I wish the SmartCompliance and GL Reporting were all in one place but otherwise this is just an inconvenience." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4989640) NQ Nadia Q. Admin and Finance manager > "I like the friendly platoform but need more tutorials videos for users" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673) BJH Bobbi Jo H. Director of People and Culture > "The backup customer service representatives are not always as knowledgable about the system and support needed as our regular reps are." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6091491) HH Hector H. Payroll > "How ADP keeps updating to give the customer easy and better access to ADP" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6456275) MJ Melissa J. HR Sr Manager, Benefits, Performance Management & Compensation > "Reporting, especially auditing, is unreliable and returns information that can't possibly be true." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4799047) JM Jose M. Finance HR Director > "I like the fact that we are growing and the tools needed to help us sustain our growth are available or becoming available" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451171) EC Erika C. CFO > "Scheduling module is not up to my expectations, does not have the functionalities we need" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085509) PC Paula C. HR Generalist > "It makes it easy for employees that have questions to reach out and get precise answers quickly. " [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451305) LB Lisa B. Payroll Manager > "The customer service in the aspect of not being able to reach your team directly. " [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6062644) CC Cheena C. Director, Compensation and Benefits > "Having a dedicated team makes a difference to me versus calling an 800 number." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6750301) PC Paula C. HR Generalist > "I can not think of any down side to the service." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451305) TA Thomas A. CHRO > "I'm a huge fan of the module. " [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7068901) NC Nina C. Sr. Accounts Payable Specialist > "Sometimes it is difficult to reach out to a representative when you have questions on something." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4867918) [View Reviews](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) ## User interface [BrightHR](https://www.capterra.com/p/151525/BrightHR/) 4.60 (178) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/) 4.29 (265) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 360 Degree Feedback 207 Important Access Controls/Permissions 150 Important Activity Dashboard 120 Important BrightHR 18/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/151525/BrightHR/#features) ADP Comprehensive Services Top features 33/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#features) ### Recognition No recognitions have been awarded to BrightHR No recognitions have been awarded to ADP Comprehensive Services ### Deployment & support BrightHR Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ADP Comprehensive Services Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details BrightHR - By BrightHR - Located in United Kingdom - Founded in 2015 ADP Comprehensive Services - By ADP - Located in United States - Founded in 1942 ## Popular Comparisons [BrightHR](https://www.capterra.com/p/151525/BrightHR/)[4.60 (178)](https://www.capterra.com/p/151525/BrightHR/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) £4.5/month Price Contact vendor for pricing 4.4 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-151525/WebPay-vs-BrightHR) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (265)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.2 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/175840-205015/ADP-Comprehensive-Services-vs-Deel) [BrightHR](https://www.capterra.com/p/151525/BrightHR/)[4.60 (178)](https://www.capterra.com/p/151525/BrightHR/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.59 (3,368)](https://www.capterra.com/p/110968/BambooHR/reviews/) £4.5/month Price $10/month 4.4 Features 4.4 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/110968-151525/BambooHR-vs-BrightHR) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (265)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,765)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.2 Features 4.8 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172127-175840/Rippling-vs-ADP-Comprehensive-Services) [BrightHR](https://www.capterra.com/p/151525/BrightHR/)[4.60 (178)](https://www.capterra.com/p/151525/BrightHR/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,185)](https://www.capterra.com/p/153140/Connecteam/reviews/) £4.5/month Price $29/month 4.4 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/151525-153140/BrightHR-vs-Connecteam) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (265)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,198)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-175840/WorkforceNow-vs-ADP-Comprehensive-Services) [BrightHR](https://www.capterra.com/p/151525/BrightHR/)[4.60 (178)](https://www.capterra.com/p/151525/BrightHR/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,765)](https://www.capterra.com/p/172127/Rippling/reviews/) £4.5/month Price $8/month 4.4 Features 4.8 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/151525-172127/BrightHR-vs-Rippling) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (265)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-175840/WebPay-vs-ADP-Comprehensive-Services) [BrightHR](https://www.capterra.com/p/151525/BrightHR/)[4.60 (178)](https://www.capterra.com/p/151525/BrightHR/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,198)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) £4.5/month Price Contact vendor for pricing 4.4 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/151525-155895/BrightHR-vs-WorkforceNow) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (265)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,404)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/175840-185859/ADP-Comprehensive-Services-vs-RUN) [BrightHR](https://www.capterra.com/p/151525/BrightHR/)[4.60 (178)](https://www.capterra.com/p/151525/BrightHR/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) £4.5/month Price Contact vendor for pricing 4.4 Features 4.2 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/133745-151525/Paycor-Perform-vs-BrightHR) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (265)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,203)](https://www.capterra.com/p/131882/Gusto/reviews/) Contact vendor for pricing Price $49/month 4.2 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131882-175840/Gusto-vs-ADP-Comprehensive-Services)