Abhisi vs ServiceNow: Which is a better fit?

Sumeet S

CEO

Availability of all the essential features and not only that, so many native integrations is another amazing thing we liked. Whereas the affordable pricing is the most important factor.

Chris C

Pitch Coach

Initially I was concerned at the lack of a knowledgebase, I mean that is their business so I thought that was a real problem. However I found that you can get to the kb through the chat link.

Leonardo L

Founder

Abhisi support team is awesome, and that's what we want when choosing a partner to work with.

Fırat Faris F

Engineer

Unfortunately, I paid, thinking it would be practical and useful. Both the slowness and the uselessness of the background create problems.

Abhisi is an affordable platform with basic ticket management components. We really like the price of the product - it fits well for our environment.

Gary G

Founder

There is nothing to note that there's something wrong.

Chris C

Pitch Coach

But this was the easiest of them all to set up. Within 2 hours I had the support email address up and running, and had successfully tested it.

Ivan I

Marketing Director

Very poor - the product is a good idea but the team behind it has no clothes.

The ease of use is the best with Service Now. From the ticket creation up to building KPI reports, you can feel that the Service now was design for a great user experience.

There are so many product areas that is can be hard to navigate, especially for areas that are not frequented often.

In Service Now I appreciate a lot of features that helps me to work on my daily tickets with a pleasure.

If the user is working for multiple client UI changes that needs to be avoided.

One of the great things it has is the integration with other tools, like slack or even having an API create now cases. The notifications work like a charm.

Brandon B

Press Assistant

Sometimes tasks can have subtasks that are nested so deeply that they can be missed on first glance.

Sarah S

SaaS Reviewer

Service now and excellent service, it’s mostly automated for me for my uses and what I need it, for. It definitely helps with the definition of had a catalog my IT services.

ServiceNow has a steep learning curve, and I'm not sure how necessary it is. There are a lot of features sure, but finding what you need can be very difficult at times.