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PocketSuite drives growth and operational efficiency through scheduling, payments, CRM, and reporting.
It doesn’t matter if you’re a solo groomer or have multiple salons, if you have drive and a passion to grow or simply just manage your business. Savvy is the one for you!
Great to shoot itemized invoices over text message for easy payment. Brilliant for quick payment that is super convenient for my customers.
I lost over $1000 job toady because I couldn't get my customers information because they have bad software combined with awful service or no service.
I like that they are trying to be an all encompassing scheduling system. It’s quite impressive how they are building this booking system, but they are still working out the bugs.
Then as we grew further still to have a facility, it was even more frustrating that there is NO desktop view or iPad landscape view.
I love the ability to automate a huge chunk of the communication with my clients via text. Or email if they prefer).
I asked for a discounted rate since I was denied what I paid for and they disabled my account. I cannot contact some of the clients who booked through there.
Great organizer and perfect way to keep in contact with your clients.
Either way this is unbelievable frustrating. Which brings me to updates.
Savvy is very user friendly and would highly recommend we love it at k9bubblez. I like text text buttons and reminders.
The servers have gone down a couple of times since buying this software. It is a bit of a burden and has gotten me to implement a paper version of my records which is a pain to upkeep.
They are amazing at dealing with any issues and take on feedback to improve their software. The interface is very intuitive and I like that everything is customisable.
I don't like how glitchy the companion apps are. They are rudimentary, hard to use, and do not actually create new customers when you are away from the computer and need to use the app instead.
Savvy is super easy to use and the customer service is amazing. They will always take on your suggestions for the software as well.
Difficult to work out how things work takes some practice.
Customer service has always been timely and are ALWAYS super nice to me and resolve any issues or answer any questions very quickly.
It can take a while to iron out the smaller problems and you dont alway know when/if it gets resolved.
PocketSuite
Savvy Pet Spa
Top FeaturesPocketSuite
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Savvy Pet Spa
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