# Compare Lattice vs Matter 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Lattice and Matter based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/151676-186291/Lattice-vs-Matter

---

# Lattice vs Matter Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

LatticeMatter2/4 selected

[Lattice](https://www.capterra.com/p/151676/Lattice/)[4.5 (203)](https://www.capterra.com/p/151676/Lattice/reviews/)

[Matter](https://www.capterra.com/p/186291/Matter/)[4.6 (378)](https://www.capterra.com/p/186291/Matter/reviews/)

[## Lattice](https://www.capterra.com/p/151676/Lattice/)[4.5 (203)](https://www.capterra.com/p/151676/Lattice/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

Based on [203 reviews](#user-reviews)

Positive

187

Neutral

12

Negative

4

[## Matter](https://www.capterra.com/p/186291/Matter/)[4.6 (378)](https://www.capterra.com/p/186291/Matter/reviews/)

Starting Price

$1.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

Based on [378 reviews](#user-reviews)

Positive

363

Neutral

10

Negative

5

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 31,476 reviews from employee recognition software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Employee Reward Programs

NA

Peer-to-Peer Recognition

4.8

Single Sign On

\--

Mobile Access

4.0

Manager-to-Employee Recognition

\--

73%Fit

Not enough reviews

Feature ratings

Employee Reward Programs

4.7

Peer-to-Peer Recognition

4.7

Single Sign On

\--

Mobile Access

4.4

Manager-to-Employee Recognition

4.7

User satisfaction

User satisfaction

4.5

User reviews[203](https://www.capterra.com/p/151676/Lattice/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.4

Customer support

4.5

User satisfaction

4.6

User reviews[378](https://www.capterra.com/p/186291/Matter/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$10Per User, Per Month

-   Free version
-   Free trial

Price starts from

$1Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Lattice is used by HR leaders, people operations teams, chief people officers, managers, and organizational development professionals.

Best for

Employee Recognition, Rewards, and Surveys all in Slack or Microsoft Teams! 💜 ✅ Free Plan ✅ Free 14-Day Trial ✅ No Credit Card Required

## User reviews

Pros & cons

James L.

Director of Finance

> "Lattice has been a great tool to help manage the team, have effective communication as a group, and individually, conduct performance reviews, and..."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___7066840)

RG

Rajesh G.

Operations manager

> "If you go inside especially in OKRs, it gets a bit difficult to work in different sections and subsections and i would prefer to be able to move..."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___7038416)

RV

Rakhi V.

QA

> "It has been positive because it brings structure and consistency to performance conversations—goals, feedback, and reviews are all captured in one..."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___7118798)

AC

Ash C.

IT Operations Manager

> "The reporting dashboards could be more flexible with customisation options, and occasionally navigation feels a bit clunky when switching between..."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___7013376)

Conor C.

Bitcoin Adoption Specialist

> "It worked best as a system of record for accomplishments, feedback, and recognition. When used consistently, it made work more visible, encouraged..."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___7088548)

MH

Michael H.

Sales and Support

> "Overall, I'd recommend it, but I'd warn you that it has a bit of a learning curve in terms of where to click and certain features being buried or..."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___7099767)

NZ

Nazifa Z.

Patient Care Advocate

> "It provides a great structure for managing 1:1 meetings and ensures that any feedback from team members is accessible to both you and your manager."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6763760)

AS

Andrew S.

HR Manager

> "Lattice is linked directly to our HRIS and we can not make changes in Lattice that are not in the HRIS - Example, if we wanted a person to be a..."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6347254)

Colin J.

IT Operations Manager

> "It is good, based on user experience, value for money, integration with HRIS, navigating through new appraisal documents."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___7040748)

CG

Carl G.

VP Strategy and Leadership Operations

> "The integrations / APIs can be a little more difficult to manage if you are not in a standard configuration from your core systems."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6878759)

BN

Biram N.

Head of communication

> "Use of the software has improved engagement in our organisation has enabled us to simplify processes and ensure data driven decisions."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___7006800)

CO

Carla O.

Manager

> "It seems to not link to calendars very easily either or if an event changes it deletes the entire thing. But that could be user error."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6826802)

VR

Verified Reviewer

Director, People

> "Using Lattice has been a game-changer for us, providing actionable insights from pulse surveys that help us stay attuned to our team's sentiment..."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6347105)

AK

Alina K.

People and Talent Lead

> "Setting up the platform or trying to navigate it is at times confusing and not intuitive - for example, it requires a few extra clicks to get..."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6339835)

Conor C.

Bitcoin Adoption Specialist

> "Being able to give teammates praise publicly and receive praise in return made recognition feel natural and timely instead of forced or delayed."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___7088548)

LH

Lucien H.

VP of GTM

> "Lattice didn't have an HRIS capability at the time which meant we needed to continue using BambooHR and this added cost and complexity to our..."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6304004)

AS

Alex S.

Senior manager, scientific liaisons

> "Track 1 on 1s --it's great to share a space with colleagues and direct reports where we can share ideas and non urgent items to discuss at the..."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6813551)

SK

Sarah K.

People Ops Manager

> "Additionally, Lattice doesn't have automated reminders for manual review cycles."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6852807)

CO

Carla O.

Manager

> "I like being able to schedule recurring meetings with direct reports and keep track of what we spoke about previously."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6826802)

VR

Verified Reviewer

Director, People

> "As a smaller company, we sometimes find that certain data is unavailable in drill-downs, limiting the depth of our analysis."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6347105)

JK

Joy K.

Account Coordinator

> "I also like how it's easy to write notes and comments as your discussing your meeting in real time, so that you can see your notes and your..."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6778026)

JA

James A.

CEO

> "Not being able to do so creates duplicate system management issues to have a consolidated to-do list."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6351619)

SK

Sarah K.

People Ops Manager

> "The customization of question templates and review cycles has been such a pro."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6852807)

LH

Lucien H.

VP of GTM

> "They also had a very limited response capability to pulse which is something we really missed after moving from Officevibe."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6304004)

BN

Biram N.

Head of communication

> "Availability of customizable templates which makes standoutamongst other similar tools"

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___7006800)

JC

Jennifer C.

People Partner

> "Some of the reports I try to download are a bit messy to deal with/clean up for quick stats."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6356680)

JG

Julie G.

Senior Manager, HR

> "Lattice is very intuitive in it's design of end employee use. When unrolling new products, leaders and employees are able to absorb navigation..."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6357081)

KB

Katy B.

People Operations Manager

> "However, when it comes to more intricate reporting Lattice doesn't make it easy to find the data I am looking for."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6340739)

JK

Joy K.

Account Coordinator

> "My current job is the first time I've used Lattice and first time I've been introduced to it. Like I mentioned above, I like the prompts it gives..."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6778026)

MM

Maggie M.

HR Generalist

> "Some of the survey and review administration can be less than intuitive to find or implement."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6339710)

AL

Ashley L.

HR Manager

> "We are also developing comprehensive career pathing tools to help our employees better understand what their career trajectory could look like..."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6339907)

BS

Brad S.

Sr. Manager

> "Challenges with different exchange rates broke our merit cycle."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6344390)

Margaret M.

Cheif People and Experience Officer

> "Lattice’s impact on our employee engagement and development has been profound, helping us to foster a culture of growth and performance."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6460703)

KB

Katy B.

People Operations Manager

> "I find the data quite difficult to navigate with certain features."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6340739)

MJS

Mark Joseph S.

CSR - Financial Advice Specialist

> "It helps getting on-track with goals you create and you can provide any updates and progress you have made."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6328888)

DD

Debbie D.

Asst. Director

> "Tends to be a bit confusing and sometimes it's not intuitive to drill down to the level we want."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6342109)

VR

Verified Reviewer

Director, People

> "This proactive identification of trends supports a positive work environment, allowing us to intervene timely and effectively."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6347105)

HK

Hayley K.

Programmatic Trader

> "I do not always find its pathways clear, and therefore, navigating can be tricky."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6475474)

RG

Rafael G.

Analyst

> "Depending on your team and your own performance, you can end up having a library of impressive feedbacks showing your commitment to your work or..."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6530809)

NN

Nicole N.

Sr HR Ops Generalist

> "We've been bounced around a bit with account managers over the year which has been less than great."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6339988)

BL

Bill L.

Lead HR Talent Consultant

> "It is a tool that integrates with tools like Slack/JIRA/Workday to provide HR software/management"

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6613691)

DB

Diana B.

HR Manager

> "It is hard to try and explain and issue in an email. "

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6347075)

AL

Ashley L.

HR Manager

> "That alone has helped us improve our people success strategy by lightyears and we are still barely scratching the surface of this tool's true..."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6339907)

BL

Bill L.

Lead HR Talent Consultant

> "Doesn't feel like there's a lot of innovation behind it."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6613691)

AD

Allison D.

Head of People and Talent Operations

> "Lattice has worked hard to be a leader in HR tooling and it shows. As we demoed competitors, we continuously returned to Lattice as our preferred..."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6357029)

LS

Lauren S.

People Operations Intern

> "Lack of functionality in terms of anonymity"

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6136783)

CG

Carl G.

VP Strategy and Leadership Operations

> "Thus far, our company has enjoyed the features that bring goals and career planning into the limelight."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6878759)

PS

Pauline S.

CS Operations Senior Manager

> "It's sometimes difficult to find all the information when filling in some reviews. When an employee switches from a team to another, the new..."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___2967630)

MJS

Mark Joseph S.

CSR - Financial Advice Specialist

> "I love the feature where you can update daily, weekly, or monthly on your Lattice."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6328888)

Andrei P.

Student

> "Because it is a people management platform it can sound not as resourceful as it's competitors."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___3529992)

IC

Isabella C.

Sr. RevOps Analyst

> "Lattice is easy to understand and navigate for the end user, and also integrates with apps like Slack."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6821468)

ES

Eugenia S.

Sales Executive

> "On the other hand, whit this type of integration Lattice frequently sends push notifications that can be disturbing."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___2779717)

Russell E. W.

People Business Partner

> "This customization enhances performance for both employees and managers."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6339740)

VR

Verified Reviewer

Director of Product Support

> "They say they are open to feedback but never act on it."

[See full review](https://www.capterra.com/p/151676/Lattice/#GetApp___3517200)

AD

Allison D.

Head of People and Talent Operations

> "The investment into HR resources really sets Lattice apart and shows they care about their customers (and non-customers too)!"

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6357029)

KM

Kyle M.

Art Director

> "Everything is so user-friendly and intuitive that it is difficult to find something I don't like about this software."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___3455360)

AD

Allison D.

Head of People and Talent Operations

> "The tool improves tremendously over time while maintaining the same look and no major learning curve with each "version" released."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6357029)

VR

Verified Reviewer

Paid Social Coordinator

> "Some of the features are a little bit confusing to use in how they relate to overall company goals, but nothing too bad, just takes some time to..."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___2793765)

HD

Hannah D.

Employee Experience Specialist

> "I love that lattice has a motivating presence."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___7039852)

HS

Hilary S.

Marketing Manager

> "I find it can be a bit cumbersome clicking through all of the various layers of an OKR."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___2943261)

VR

Verified Reviewer

Director, People

> "Ultimately, the real-time feedback and strategic insights from Lattice have fostered a motivated and loyal workforce, driving our organizational..."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6347105)

VR

Verified Reviewer

Recruiter

> "It doesn't provide anything unique regarding performance reviews."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___3049004)

EV

Evropia V.

Senior People Operations Specialist

> "You can set up your engagement surveys and performance management cycles quite easily."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6363024)

Heather C.

People Operations Business Analyst

> "It's so easy to get lost in this tool."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___4563328)

AS

Andrew S.

HR Manager

> "Overall it has been great, it takes a good year, and reminders, to get staff and managers to utilize the tools it offers. But once they start..."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6347254)

VR

Verified Reviewer

HR Lead

> "The interface is not always intuitive to use."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___2788252)

NZ

Nazifa Z.

Patient Care Advocate

> "It helps in engaging with my manager easier"

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6763760)

JC

Justin C.

Operations Manager

> "Using it for setting a goal is unwieldy and aggravating."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___2605772)

AS

Alex S.

Senior manager, scientific liaisons

> "The feedback feature also works well."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___6813551)

VR

Verified Reviewer

BDR

> "It seems quite limited to me in terms of features and rather bland."

[See full review](https://www.capterra.com/p/151676/Lattice/#Capterra___2501570)

[View Reviews](https://www.capterra.com/p/151676/Lattice/reviews/)

CJ

Carol J.

Century Club Customer Service Rep

> "This platform allows us to show our appreciation to our co-worker and management staff for all the little things they..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316562)

KM

Kristen M.

Sr. Front End Developer

> "I have image set to not display to avoid clutter in my workspaces, so I just seem spam from matter not in my channels."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316596)

SM

Sean M.

IT Administrator

> "It does help with employee happiness and productivity by incentivizing people with free gifts for a job well..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627961)

KD

Kim D.

Program Manager

> "It was hard to get buy in from higher ups to use the system. And its not possible to edit the kudos if you forgot to..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621461)

CJ

Charlotte J.

Executive Assistant

> "We used Matter for around a year and it was great for our employee recognition - giving the team a chance to shout out..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6334650)

JF

Jill F.

Senior UX Architect

> "There is a small bug that makes it a little tricky to assign a feedback category and then start typing the feedback..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6334780)

CM

Claire M.

Philanthropy Coordinator

> "My company paid for Matter for one calendar year with a focus on "Feedback Fridays" where we could write praise for..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6484594)

Amy H.

Ops Director

> "No one is going to log into a separate system to look at a feed, and while a written shout out is nice... if there's..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627781)

CJ

Charlotte J.

Executive Assistant

> "Also, we found it really useful when announcing birthdays and anniversaries, setting reminders for the team to respond..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6334650)

MS

Matt S.

Technician

> "shouldn't my company be giving me this stuff so i can rep them? also, announcing you're changing the matter rewards..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6624487)

HM

Hannah M.

Office Manager

> "We love that it gives employees to recognize each other as well as mangers an opportunity to recognize and shout-out..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6328797)

NS

Natalia S.

Communications and Marketing Specialist

> "I do not like the character limit on the entires because it can be difficult to express my full appreciation for my..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6478685)

DB

David B.

Inventory Manager

> "As a remote worker who only gets to collaborate virtually it helps show appreciation for coworkers when it cannot be..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621407)

CT

Carly T.

Corporate Relations

> "Too many notifications received throughout the day on items I don’t need reminders"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621518)

AG

Akemi G.

Product designer

> "Our team uses it daily, and specially at Fridays, and I can say that it brought our remote team together and more..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621438)

BB

Brian B.

SDR

> "Gift card redemption process is a bit too complicated."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6473824)

Matt M.

VP of Engineering

> "Getting folks to think slightly larger than themselves through peer recognition and surveys helps a remote-first team..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316814)

MH

Matt H.

CX and Customer Marketing Strategy Lead

> "Over time it starts to lack of impact to provide feedback and alternatively to receive it if there is no benefit."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6473925)

AJ

Asa J.

Sales

> "Did you give kudos on a daily or a weekly basis which motivates and can look the spirits of somebody who's done a good..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6656313)

NJ

Nick J.

Program Ops Specialist

> "The inability to add emojis within your kudos"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6656118)

DG

Diego G.

Billing representative

> "It has revolutionized how my team manages projects and communicates effectively. Despite minor drawbacks, Matter..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6188746)

DN

Dwifany N.

Video Editor

> "because I use slack for work, I sometimes find it difficult to find the chat room."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6629236)

BT

Bryn T.

Security Consultant

> "Allows employees to reward each other which also lets management see more of the goings on"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316588)

VR

Verified Reviewer

Sr Director, Finance and Operations

> "I have used similar platforms in the past, but many were cost prohibitive for a small company. "

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6484661)

CM

Chloe M.

Change Management Consultant and Project Lead

> "I like that we can take a moment to reflect on the moments of collaboration and positivity we had throughout the week..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6479724)

DB

DJ B.

Inside sales

> "I had some issues adding kudos the first time, couldn't find where to add them."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627945)

SM

Sierra M.

Administrative Float

> "Personal, the ability to publicly recognize and thank employees or coworkers or PRIVATELY thank them."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316641)

ZD

Zay D.

Floor Manager

> "The functionality of selecting is a bit wonky to me"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6326096)

ES

Erin S.

Customer Service Rep

> "positive energy was used and an opportunity for people to share good things about their peers and for supervisors to..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6629970)

DC

Dragos C.

Analyst

> "Not good since my points are lost due to the vendor scamming me."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6466702)

DC

Darla C.

Century Club Support

> "I appreciate being able to praise my co-workers, showing them of a job well done or kodos for helping me out."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6328720)

KL

Kaman L.

Chief of Staff, Global Data

> "I can't really think of any really, perhaps the lack of font options?"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6465475)

AM

Amelia M.

Operations Manager

> "It's a nice way to share feedback with team members, and it has encouraged more peer feedback than just manager..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621399)

SB

Simon B.

Media Planner

> "Hard to pinpoint any weaknesses in the service from a user perspective."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316669)

AW

Ashley W.

Director of People, Operations and Culture

> "Instead of waiting until end of year for bonuses, we are able to reward and recognize great work throughout the year."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627688)

SP

Sarah P.

VP of Ops

> "Sometimes I feel like I have to provide praise that isn't warranted."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6465619)

DB

David B.

Inventory Manager

> "It has made me more actively engaged in communicating my appreciation and gratitude toward coworkers who have made a..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621407)

AT

Adam T.

Producer

> "Too many notifications."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316579)

NS

Natalia S.

Communications and Marketing Specialist

> "I like that we can customize our options as well to tailor great work appreciation."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6478685)

DG

Diego G.

Billing representative

> "Additionally, occasional glitches in the system's performance can disrupt workflow continuity."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6188746)

VR

Vlada R.

Designer

> "I also like the flexibility of splitting up the rewards and not having to use the full bank at once."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621650)

AT

Adam T.

Producer

> "I don't know how the rewards program works."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316579)

FJ

Faith J.

Executive Assistant

> "I like that other team members can show their appreciation to you, and vice versa, for not just big accomplishments,..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6656408)

LG

Lexie G.

Client Success Manager

> "I do not like how difficult it is to customize."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6649549)

CD

Charmaine D.

IT Consultant I

> "Matter makes recognition among peers easier and fun"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6775998)

NM

Nicolas M.

Logistics Specialist

> "Sometimes the visa gift card does not work on every store"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6188646)

BL

Brianne L.

Purchasing and Logistics Specialist

> "You get encouraged by your team and it helps to foster a positive family like work envoirnment."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6649521)

MS

Matt S.

Technician

> "terrible. why would i spend points on company swag?"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6624487)

JB

Jordan B.

Analyst II

> "The fact it can be integrated with messaging apps like Slack is super convenient."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627761)

JU

Jacinta U.

Cyber security analyst

> "I just don't like that it's a web application if it's a standalone app it would have been great"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6078621)

EB

Emily B.

Chief Operating Officer

> "I've loved using Matter to get my remote team to engage and give each other kudos."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627015)

GS

Gloria S.

Complaint Resolutions Specialist

> "It clogs up my notifications."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6140430)

JM

Juliet M.

Executive Assistant

> "I have had a great experience with matter, whether it's sharing positive feedback or getting to redeem coins to gift..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6478615)

AK

Anjesh K.

Software Developer

> "I don’t like the reminder messages in teams"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6062341)

NB

Natausha B.

claim Laison

> "Allows colleagues to interact and award each other"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621432)

EC

Elizabeth C.

Medical Records

> "The kudos don't replenish as fast as i would hope it would."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6119891)

RI

Rod I.

Customer Support Specialist

> "It gives the team a reason to communicate beyond just solving problems and show appreciation for good work."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6622169)

AP

Alessandro P.

SDET

> "I think the message templates get a little old"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6193754)

RI

Rod I.

Customer Support Specialist

> "Matter is a fun way to reward colleagues for good work. while the monetary value is not significant, "it is the..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6622169)

EV

EVA V.

Producer

> "Some individuals may feel left out and sad.."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6120220)

BN

Britt N.

Producer

> "It really gives you a minute to be mindful and reflective, and acknowledge those coworkers that helped you that week."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6473355)

Andrew S.

DevOps engineer

> "One downside I noticed was that the software can be slow at times, especially when uploading large files."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___4643880)

CG

Cristian G.

Helpdesk engineer

> "Engaging app that enhances the productivity by engaging the team"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627756)

MF

Mark F.

Data Professional

> "Feedback survey software used in companies (if they use any at all) tends to be generic survey forms with freeform..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3035325)

CD

Charmaine D.

IT Consultant I

> "Matter will make your work environment engaging and fun."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6775998)

SC

Sam C.

Head Of Engineering

> "The weekly MVP always feels broken - we can't work it out!"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6188597)

MM

MARIA M.

TELLER

> "ANALITICS REPORTS were one of my favorite things, also earning prices was great."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6473771)

GM

Genevieve M.

Operations Manager

> "The cost."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6200928)

OM

Ollie M.

Teller

> "It helps to lose weight, keep you active, and help you sleep better."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6484484)

Shubham A.

Associate Director

> "Frequent notifications and reminders tend to frustrate many users, so much so many end up muting or removing the app..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3029581)

DW

Dawn W.

Product Director

> "It's a great way to recognize co-workers for going over and beyond on projects."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621414)

VR

Verified Reviewer

Senior Quality Engineer

> "I didn't like that other people do not have a profile on Matter, I had to invite my colleagues and every time explain..."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3038346)

JF

Jill F.

Senior UX Architect

> "It seamlessly integrates with our Slack instance, so it's right there, all the time."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6334780)

DC

Danielle C.

Associate Product Manager

> "I find the homepage dashboard sometimes a bit aesthetically confusing to navigate between each person's feedback"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3028796)

AB

Ana B.

Product Designer

> "I enjoyed using Kudos with my colleagues because it fostered a positive and collaborative work environment."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6465482)

SK

Spencer K.

Founder

> "Some of the slack integrations were a bit clunky during onboarding."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3021895)

XS

Xan S.

Digital Project Manager

> "Matter makes it easy to recognise my peers and reward great work and spread positivity in the team."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6324223)

GC

Gustavo C.

Product Manager

> "I miss some reminders to review my team again, but probably because we are using the free version."

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3022903)

RC

Ron C.

Service Professional

> "The simplicity in UI and navigation of the app"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6649505)

VR

Verified Reviewer

Principal

> "The result is that some of the feedback you'll get will be confusing, contradictory, and not helpful at all"

[See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3006835)

[View Reviews](https://www.capterra.com/p/186291/Matter/reviews/)

## User interface

[Lattice](https://www.capterra.com/p/151676/Lattice/)

4.49 (203)

[Matter](https://www.capterra.com/p/186291/Matter/)

4.63 (378)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

360 Degree Feedback

207

Important

AI Copilot

150

Important

AI/Machine Learning

120

Important

Lattice

18/37

-   360 Degree Feedback
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Awards Management
-   Budget Control
-   Chat/Messaging
-   Commenting/Notes
-   Customizable Branding
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   eCards
-   Employee Profiles
-   Employee Reward Programs
-   Engagement Tracking
-   Gamification
-   Generative AI
-   Goal Management
-   Incentive Management
-   Leaderboards
-   Manager-to-Employee Recognition
-   Mobile Access
-   Multi-Language
-   Nominations
-   Ongoing Performance Tracking
-   Peer-to-Peer Recognition
-   Process/Workflow Automation
-   Recognition Tracking
-   Reminders
-   Reporting/Analytics
-   Rewards Catalog
-   Single Sign On
-   Social Recognition
-   Surveys & Feedback
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/151676/Lattice/#features)

Matter

Top features

26/37

-   360 Degree Feedback
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Awards Management
-   Budget Control
-   Chat/Messaging
-   Commenting/Notes
-   Customizable Branding
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   eCards
-   Employee Profiles
-   Employee Reward Programs
-   Engagement Tracking
-   Gamification
-   Generative AI
-   Goal Management
-   Incentive Management
-   Leaderboards
-   Manager-to-Employee Recognition
-   Mobile Access
-   Multi-Language
-   Nominations
-   Ongoing Performance Tracking
-   Peer-to-Peer Recognition
-   Process/Workflow Automation
-   Recognition Tracking
-   Reminders
-   Reporting/Analytics
-   Rewards Catalog
-   Single Sign On
-   Social Recognition
-   Surveys & Feedback
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/186291/Matter/#features)

### Recognition

No recognitions have been awarded to Lattice

No recognitions have been awarded to Matter

### Deployment & support

Lattice

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Matter

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Lattice

-   By Lattice
-   Located in United States
-   Founded in 2016

Matter

-   By Matter
-   Located in United States
-   Founded in 2017

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[Matter](https://www.capterra.com/p/186291/Matter/)[4.63 (378)](https://www.capterra.com/p/186291/Matter/reviews/)

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