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We power the ecommerce engine for digital products and services, including SaaS, online video, e-books, games, etc. We do not offer service to clients selling physical products.
AAC serves membership organizations such as fitness centers, Martial Arts schools, dance studios, boxing clubs, kickboxing gyms, personal trainer groups, tanning salons and promotional groups.
FastSpring has been a very reliable company for this purpose, handling payment processing and downloads. Their customer support operation is outstanding.
Hate hate hate the font size of the customer URL... its small and have to adjust it manually to normal size each time I email a customer a copy.
FS has supplied a great deal of work that we didn't have to program ourselves. It takes care of our renewals and fulfilments better that we could do ourselves.
Poor user experience, terrible platform to navigate, way too expensive and awful refund management, Reporting is terrible.
FastSpring works very well for us and our customer's are very comfortable to pay us for our product. We have good relationship with FastSpringare and achieving our goals with ease.
Poor user experience, terrible platform to navigate, way too expensive and awful refund management.
I really like the solution and I think FastSpring have helped me make some money with the minimal of effort, whilst satisfying the majority of my Customer base - keep up the good work.
As a five year user of FS, we only had one big glitch. In this particular case, our account was brutally debited as FS had a credit card invoicing problem.
What I like most about the software is the ease of use and the value I receive for the money. It has helped streamline our business and increase effectiveness and efficiency.
The update was very difficult and I lost some functionality i was used to. The initial loading of records and terms is confusing and i expect this will improve soon.
Client care is very friendly and very professional. The ease of working with their software.
The names of the reports are similar, so sometimes I get confused on which one I want to pull up. Can't really think of anything else negative about it.
When we do have questions they are excellent at answering and helping us through it.
Rewriting contracts has lost us data in the past.
My customers love that it's so easy to use I love that there's very little for me to do. It is safe and secure no worries here.
Cannot always edit info if a customer is in the negative. Has been an issue for a few customers.
Prioritize real-user-identified key features according to your needs to find your best fit.
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