---
title: "Compare Quicken vs QuickBooks Online 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Quicken and QuickBooks Online based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/151854-190778/Quicken-vs-QuickBooks-Online"
page_type: "comparison"
language: "en"
---

# Quicken vs QuickBooks Online Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

QuickenQuickBooks Online2/4 selected

[Quicken](https://www.capterra.com/p/151854/Quicken/)[3.9 (468)](https://www.capterra.com/p/151854/Quicken/reviews/)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.3 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

[## Quicken](https://www.capterra.com/p/151854/Quicken/)[3.9 (468)](https://www.capterra.com/p/151854/Quicken/reviews/)

Starting Price

$47.88/year

Value-for-Money

3.8

Functionality

3.9

Ease of Use

3.9

Customer Service

3.5

Reviews Sentiment

Based on [468 reviews](#user-reviews)

Positive

346

Neutral

51

Negative

71

[## QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.3 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Starting Price

$38.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

Based on [8,529 reviews](#user-reviews)

Positive

7,339

Neutral

720

Negative

470

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

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Usage Based,Per Month

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of reviewers  
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### Sage 100

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 10,363 reviews from accounting software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Chart of Accounts

NA

Data Security

NA

Bank Reconciliation

NA

Billing & Invoicing

3.9

Accounts Receivable

4.1

75%Fit

Missing features

Feature ratings

Chart of Accounts

4.5

Data Security

NA

Bank Reconciliation

4.4

Billing & Invoicing

4.4

Accounts Receivable

4.4

User satisfaction

User satisfaction

3.9

User reviews[468](https://www.capterra.com/p/151854/Quicken/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.8

Customer support

3.5

User satisfaction

4.3

User reviews[8,529](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.2

Customer support

4.0

Price starts from

Price starts from

$47.88Flat Rate, Per Year

-   Free version
-   Free trial

Price starts from

$38Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Primarily catering to businesses of all sizes, it is a property management solution that helps manage tax planning, tenants rent payments, and rental properties.

Best for

QuickBooks Online is used by freelancers, accountants, bookkeepers, CFOs, financial managers, contractors, retailers, professional service providers, nonprofits, and charities.

## User reviews

Pros & cons

LL

LaDonna L.

Receptionist

> "I like using Quicken instead of a check register, because it makes recording checks easier (autofill, recurring..."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___7165844)

JH

John H.

President

> "I've used Quicken for many years. While it can be frustrating at times, I have found no other program on the market..."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6660729)

JG

James G.

Director

> "We have found the QUICKEN offers us comprehensive options overall categorizing items making it easier in tax time,..."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___7142782)

PC

Philip C.

Doctor - Ph.D. Mathematics

> "There is no practical way that I can match scheduled or other transactions already entered into my register with..."

[See full review](https://www.capterra.com/p/151854/Quicken/#SoftwareAdvice___6511725)

RR

Rosanne R.

Owner

> "It's a wonderful program for small businesses to use, and there is little training needed to manage your invoices,..."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___7157003)

HL

Henry L.

Purchasing Manager

> "It was a bit overwhelming with alot of features, and setting up accounts and learning how to generate reports took a..."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6737815)

VR

Verified Reviewer

Director

> "This is still the go to bill keeping and invoice tracking software for us, it has new features like send auto..."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___7070513)

MB

Michelle B.

Owner attorney

> "My accountant says she no longer uses it so I can't send her electronic Quicken reports anymore. "

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6786729)

RD

Raegan D.

Owner, Bookkeeper

> "I also really appreciate that my bank, credit card, and liability accounts can all be linked so the data is..."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___7018938)

EK

Edward K.

COO

> "Updating the software and/or restoring a backup can be sketchy at times."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6729070)

RR

Rosanne R.

Owner

> "We really enjoyed working with Quicken. But there were times when it felt very overwhelming for the size of our..."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___7157003)

KO

Keith O.

Owner

> "Very expensive, add ons cost way to much for what smaller businesses want to have there software priced at."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6817509)

JH

Joy H.

Director

> "I enjoy the ease of separating our money into the different budget categories and the convenience of being able to..."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6536181)

JH

Joy H.

Director

> "I have occasionally had trouble when a check is written incorrectly and needs to be reprinted."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6536181)

HL

Henry L.

Purchasing Manager

> "Most important to me currently is Investment tracking, so i can monitor stocks and retirement accounts with real time..."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6737815)

DW

Deborah W.

Admin

> "For a small business it was missing some key components like payroll."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6602512)

JH

Joy H.

Director

> "It helps us keep our financial information organized in one place which makes it easier to make sure we are on track..."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6536181)

JS

James S.

Owner

> "Reports are problematic and Quicken is not quick to fix their bugs."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6741825)

RH

Rick H.

Owner

> "This software allows me to track my income, expenses and investments all in one place."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6569281)

RD

Raegan D.

Owner, Bookkeeper

> "Not really a fault of the software but still an inconvenience."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___7018938)

PC

Philip C.

Doctor - Ph.D. Mathematics

> "The hope that I could transfer my decades of data from "Quicken for the Mac 2007" to Quicken Classic Premier, for..."

[See full review](https://www.capterra.com/p/151854/Quicken/#SoftwareAdvice___6511725)

HL

Henry L.

Purchasing Manager

> "The interface is not beginner friendly. "

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6737815)

VR

Verified Reviewer

Freelance audio typist

> "I like having all my income streams in one place and being able to create rudimentary invoices (although I prefer..."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6871715)

JH

Jason H.

Owner

> "Hard to integrate into the flow of my business"

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6669237)

SK

Sheila K.

Admin

> "I found using Quicken to be very user friendly, making it easier to do my everyday tasks. "

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___7151424)

DM

Deborah M.

Admin Assistant

> "The overall look of Quicken is outdated."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6560909)

RD

Raegan D.

Owner, Bookkeeper

> "I love that I can access Quicken Simplifi via the app on my phone or via the website."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___7018938)

JK

James K.

Treasurer

> "There are glitches with some of the updates which messes up the check register."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6306573)

MM

Maggie M.

Administrative Assistant

> "One of the biggest advantages is how easy it is to copy and paste previous entries—it saves a lot of time on entering..."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6573731)

BJ

Bob J.

Member Engagement Coordinator

> "I can't imagine keeping up with my household finances, retirement savings, and tax records without it."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6443982)

Peter H.

President

> "I like having all my financial info in one place, I also like the online downloading of transactions."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6686976)

Giau N.

Manager

> "Limited bank integration: We've had difficulties connecting our bank accounts with Quicken, making it challenging to..."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___4497451)

DM

Deborah M.

Admin Assistant

> "Being able to edit and change my spreadsheet is unlimited."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6560909)

Nicholas B.

Senior Accountant

> "I also do not love how Quicken treats transfers between accounts as income and expense."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6449287)

NC

Nelson C.

Principal Broker

> "Web-based allows me to work off an iPad or iPhone instead of carrying my laptop around when I am on the road or..."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6084081)

MM

Matthew M.

Leasing Agent

> "Sometimes the application runs slow, but that is more likely a cause of my older computer."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6052195)

JH

John H.

President

> "It makes it easy to keep track of expenses and bank accounts"

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6660729)

DP

Donald P.

Broker

> "Some of the syncing and getring reports can be slightly confusing."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6165453)

JL

Jodi L.

CEO

> "The features and functionality of Quicken meet many of my business. "

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6588090)

VR

Verified Reviewer

Principal

> "Web App is very basic."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___7001405)

JL

Jodi L.

CEO

> "It has more of a scaleable feature."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6588090)

CA

Craig A.

President

> "Quicken no longer allows this type of functionality and only allows you to store the main database on a local 'C'..."

[See full review](https://www.capterra.com/p/151854/Quicken/#SoftwareAdvice___4836670)

RH

Ricky H.

Engineer

> "It is a powerful accounting tool that can provide a visual overview of different accounts."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6035490)

JH

Jason H.

Owner

> "It was ok, but wasn’t easy enough to use"

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6669237)

DM

Deborah M.

Admin Assistant

> "Quicken has been easy to use and budget my personal and small business accounts."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6560909)

DP

Doug P.

owner

> "Customer service has declined in Boise office."

[See full review](https://www.capterra.com/p/151854/Quicken/#SoftwareAdvice___6227947)

DW

Deborah W.

Admin

> "Compared to other accounting software - it is much more cost effective."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6602512)

KS

Kurt S.

Financial Analyst

> "The pricing model is subscription based, the online syncing to bank accounts worked poorly and caused duplicate..."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___3508366)

SB

Susana B.

Veterinarian

> "I had a very technical question on a process, and customer support answered promptly."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6871130)

DN

Debbie N.

Manager

> "Quicken does not integrate with other accounting software, so users must manually enter data."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___4543573)

KJM

KAYLA JANE M.

DIRECTOR

> "This program is best for individual use, and managing your own transactions unrelated to owning any business."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6149364)

GO

Gretchen O.

Artist owner

> "It disappeared from my computer and I even tried to download it from the website but it would not give me access even..."

[See full review](https://www.capterra.com/p/151854/Quicken/#SoftwareAdvice___4373375)

JH

Jason H.

Owner

> "Has a lot of features for the average user"

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6669237)

PE

Patrick E.

N/A

> "Neither banner contained a "dismiss" or "X-out" button, only a button saying "RENEW". Because the banners block the..."

[See full review](https://www.capterra.com/p/151854/Quicken/#SoftwareAdvice___3267069)

LO

Laurie O.

office manager

> "It has helped streamline our business and has been so efficient in our accounting needs"

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6347175)

CJ

Chad J.

Manager

> "Not as user friendly as other products I’ve used in the past."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6044294)

EK

Edward K.

COO

> "If there was a better option, I would go for it."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6729070)

David M.

Disabled Tech Blogger

> "My least favorite thing about this software is that it now requires a subscription instead of buying the program for..."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___4268526)

David M.

Disabled Tech Blogger

> "I like the updated tax tables and current regulatory database for up-to-date tax prep tax schedules and deductions."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___4268526)

SR

Sharon R.

owner

> "I now am told I have to pay for subscription yearly. If I had known this at the intial purchase time, I would have..."

[See full review](https://www.capterra.com/p/151854/Quicken/#SoftwareAdvice___4658409)

DN

Debbie N.

Manager

> "Quicken can help businesses track their income and expenses, so they can identify areas where they can save money."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___4543573)

DP

Diane P.

Attorney

> "Glitches in downloads with bank sometimes mess up register"

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___3939655)

LO

Laurie O.

office manager

> "Quicken does so much more than your standard budgeting and financial keeping."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6347175)

DM

Dickson M.

Cyber security

> "It is difficult to get an investment account's information back on track and right if you make a mistake."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___4331806)

SN

Stephen N.

Venture Advisor

> "The reporting capabilities are excellent!"

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6570907)

MP

Marcellus P.

Delivery Driver

> "At this time it has become unstable with bugs and hiccups. Although basic it can be a headache at times."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___4561322)

JH

Joy H.

Director

> "Quicken is very user friendly."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6536181)

JM

Joy M.

Strategic Event & Marketing Director

> "Sometimes I have issues with retrieving something; however, I believe it's user errors and I haven't taken the time..."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___4797467)

DB

Dee B.

Owner

> "Makes tax time easy! "

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6834672)

MP

Michael P.

Attorney

> "It drives me crazy that you can't sync information between computers."

[See full review](https://www.capterra.com/p/151854/Quicken/#SoftwareAdvice___4959166)

RH

Randall H.

CEO

> "It is extremely easy to use and has very simple and understandable reports"

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6582257)

JB

Joseph B.

President

> "Payroll options are expensive, and not all the options are available."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___5022681)

PH

PHILIP H.

Talent

> "It's user friendly."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6636703)

RS

Ronald S.

Outreach Coordinator

> "Didn't like how it told some of my future payments that allocated my interest for my car payments which made me want..."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___3599512)

GBT

Grant Bentley T.

Teacher

> "Spending charts / pie graphs are clear and 'quickly' ..."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6170837)

AW

Arnie W.

No

> "daily crashes, slowest software on my computer, i would be embarrassed if i wrote this"

[See full review](https://www.capterra.com/p/151854/Quicken/#SoftwareAdvice___4469366)

MM

Matthew M.

Leasing Agent

> "I love Quicken for my personal budgeting of my finances."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6052195)

Jeffrey A.

copywriter

> "It costs more than many others on the market, can be a but clunky in certain features"

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___4602940)

LO

Laurie O.

office manager

> "Hard to use in the beginning, however customer support has been great and has always been able to answer any..."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6347175)

GG

Gerardo G.

Controller

> "Quicken often has issue connecting automatically to the financial institutions, therefore I prefer to manually..."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___3657318)

VR

Verified Reviewer

Physician

> "I like the ease of inputting numbers and some of the interface"

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___2573985)

HL

Henry L.

Purchasing Manager

> "The interface is not beginner friendly. "

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6737815)

VR

Verified Reviewer

CEO

> "Integration with all my online accounts is excellent."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___3289961)

JH

Jason H.

Owner

> "Hard to integrate into the flow of my business"

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6669237)

SK

Sheila K.

Admin

> "I found using Quicken to be very user friendly, making it easier to do my everyday tasks. "

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___7151424)

JH

Jason H.

Owner

> "Hard to integrate into the flow of my business"

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6669237)

JH

Joy H.

Director

> "Quicken is very user friendly."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6536181)

Giau N.

Manager

> "Limited bank integration: We've had difficulties connecting our bank accounts with Quicken, making it challenging to..."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___4497451)

PH

PHILIP H.

Talent

> "It's user friendly."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6636703)

DN

Debbie N.

Manager

> "Quicken does not integrate with other accounting software, so users must manually enter data."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___4543573)

Giau N.

Manager

> "User-friendly interface: Quicken has a clean and intuitive interface that makes navigating and finding the..."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___4497451)

Lissa H.

Owner, photographer

> "It integrates with most financial websites but every now and then, it doesn’t play well with an account and it’s very..."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___3294222)

SB

Susana B.

Veterinarian

> "I had a very technical question on a process, and customer support answered promptly."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6871130)

JH

Jason H.

Owner

> "It was ok, but wasn’t easy enough to use"

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6669237)

LO

Laurie O.

office manager

> "Hard to use in the beginning, however customer support has been great and has always been able to answer any..."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6347175)

CJ

Chad J.

Manager

> "Not as user friendly as other products I’ve used in the past."

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6044294)

GBT

Grant Bentley T.

Teacher

> "Finally I phoned customer service and they were amazing!"

[See full review](https://www.capterra.com/p/151854/Quicken/#Capterra___6170837)

MH

Melissa H.

Secretary

> "THEY WILL MAKE YOUR EXPERIENCE WITH THE SOFTWARE NOT USER FRIENDLY. IF YOU ARE A BUSINESS LIKE MINE THAT YOU DO NOT..."

[See full review](https://www.capterra.com/p/151854/Quicken/#SoftwareAdvice___2786492)

[View Reviews](https://www.capterra.com/p/151854/Quicken/reviews/)

JB

Jillean B.

Manager

> "This feature allows me to provide prompt and effective support to my employees, ensuring they receive the assistance they need, regardless of their location or my own, which..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

JF

Julie F.

Office manager - payroll coordinator

> "has sent his ID three separate times, bank statement, federal id info, phone bills, letters from our bank, to "verify" and they told us it was all good and then lock us out of..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7161458)

KUMAR H.

Account executive

> "I mainly used it for managing basic accounting task, reporting , aging report, Ar report invoices tracking, it help me to stay organised and reduce my manual working."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7115950)

JB

Jillean B.

Manager

> "This deficiency directly contributes to inaccuracies in inventory records, increasing the risk of stockouts, and complicating efforts to effectively optimize sales strategies..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

JH

Jeff H.

Front office manager

> "It has all the tools I need to manage my finances, create invoices, track expenses, and run reports without having to use multiple programs."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7174523)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "Some workflows aren’t always as intuitive as they first appear, especially for non-finance users. As the system scales with more data, performance can occasionally slow down,..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

JH

Jeff H.

Front office manager

> "The platform has helped streamline my daily accounting tasks and saves me a significant amount of time. While customer support can sometimes take longer to respond than I'd..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7174523)

MM

Maria M.

HR Manager

> "Additionally, as data volume grows, the system may become slower, which can impact efficiency during high-volume tasks like reconciliations or reporting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130664)

LA

Lauren A.

Administrator

> "The payroll function is so beneficial with Quickbooks tracking live checks and auto-creating labor and tax reports, and filing and paying taxes automatically."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7141459)

AR

Andrew R.

Operations

> "QuickBooks Online lacks advanced features found in the desktop version, such as advanced inventory, job costing, and industry-specific tools."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7045404)

NC

Nikki C.

Permit Technician

> "It handles core tasks like invoicing, expense tracking, and financial reporting efficiently, and the automatic bank syncing helps keep records accurate and up to date. While..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893)

MH

Maranda H.

Founder

> "It is overly complicated and has no real budgeting features for true cash flow planning, think every dollar systems."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7134631)

NC

Nikki C.

Permit Technician

> "The real-time syncing with bank accounts is especially helpful because it keeps everything updated automatically, and the dashboards give a clear snapshot of cash flow and..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893)

Arianna W.

Owner

> "There is no way to reliably set up what is relevant and how to record different suppliers, no chance to have categories remembered, even when defining defaults."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7075101)

KS

Kaitlyn S.

Executive Director

> "We also appreciated the ability to categorize donations, track grants, and quickly pull year-end reports for audits and budgeting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7125089)

JC

Jacob C.

Owner

> "Unable to submit returns directly through a portal, lack of automated ai bookkeeping, difficult to navigate"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7164223)

VR

Verified Reviewer

Customer Support

> "The dashboard gives a clear, real-time snapshot of your finances, and navigating between invoicing, expenses, and reports feels seamless."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7113370)

SR

Samantha R.

Finance

> "QuickBooks Online can be quite pricey, has limited customization, and it has occasional sync glitches."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130955)

MG

Monique G.

President

> "Overall, this platform streamlines financial management, improved visibility into bisiness perfomance and helped us maintain accurate records while supporting informed decision..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7179828)

HG

Hollie G.

Office Manager

> "This happens especially after random updates (unnecessary for the most part) and the techs have no idea how to help as they are restricted by the new updates and cannot really..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136253)

KS

Kaitlyn S.

Executive Director

> "The platform improved organization and transparency in our financial tracking and made it easier to prepare reports for the board and budgeting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7125089)

HJ

Hamish J.

Finance Manager

> "One thing that's kind of annoying is that the reporting features can be a bit tricky to navigate, especially when you're trying to customize reports."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7183117)

JS

Jonathan S.

Founder

> "It offers a solid set of accounting features, financial reporting, invoicing, and bank transaction management."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7160845)

Kevin H.

Owner

> "the dates. if i change a date on an estimate sheet, that carries through to the invoices and if i dont catch it my clients get overdue invoices. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7103185)

HJ

Hamish J.

Finance Manager

> "Its user-friendly interface and regular use have made it an integral part of my daily workflow. While there are some minor hiccups, the software's strengths far outweigh its..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7183117)

NA

Nicholas A.

Principal Software Engineer

> "The navigation can be a bit clunky at times and doing historical research of payrolls from prior years is not snappy."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7174351)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "Team collaboration is also decent, particularly when multiple users (like finance teams, accountants, or managers) need access to the same financial data in real time."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

JS

Jonathan S.

Founder

> "Bank and credit card accounts frequently disconnect for no apparent reason, and reconnecting them can be time-consuming and frustrating."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7160845)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "QuickBooks Online is a solid, easy-to-use accounting platform that works well for day-to-day financial management without needing deep accounting knowledge."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

RB

Ramona B.

Principal

> "I have spent over an hour and a half with customer support to learn that there is no way to run a report that reflects only business miles, even though they are tracked. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7124657)

VR

Verified Reviewer

General Manager

> "The automation features—bank feeds, recurring invoices, and rules—save a ton of time, and the dashboard gives a clear snapshot of cash flow without needing to dig around."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7055195)

LH

Lyla H.

Administrator

> "Our customers became linked and I am still trying to figure out how to link their payments to them so it stops showing overdue invoices but the last 3 people recommend I pay..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7046492)

BB

Brent B.

VP Business Development

> "Quickbooks Online is a very efficient product that gives our small business real time data and reports to help us guide all of our decision making and track our progress and..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7016100)

VR

Verified Reviewer

Owner

> "They often roll out "updates" that seem to be just a layout rearrangement with no notice, and it’s a productivity killer."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7131609)

JI

Jack I.

IT Consultant

> "Quickbooks helps me keep my business finances in check, automatically synchronises with my bank and helps me manage payroll, of which I wouldn't ordinarily know where to start..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7031654)

SS

Stephanie S.

Bookkeeper and Treasurer

> "I don't like that it works to ensure that people without an accounting background can record data accurately however its not as useful when you know what the accounting that..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7047209)

TB

Thomas B.

Bookkeeper-Administrator

> "Invoicing and payments are seamless, and financial reporting tools provide all the insights we need without extra software. Because it’s cloud-based, we always have secure..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7041164)

NC

Nikki C.

Permit Technician

> "It can also get expensive as you add more features or users, and certain useful functions are only available in higher-tier plans."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893)

Nathan H.

Owner

> "It’s a robust program that gives small businesses like myself a way to track accounting, invoicing and credit card, etc. payments all in o e and at an affordable rate."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104187)

MK

Michelle K.

Accountant

> "It has been difficult to convert our data from Desktop and the loss of ability to have multiple invoice templates from different departments has caused us to restructure our..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6716163)

STS

Sandra Toribio S.

Accounting Specialist

> "QuickBooks online gives you all your business features at your fingertips income and expense tracking, invoicing, bill payment, bank reconciliation and even payroll."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7008683)

JF

Julie F.

Office manager - payroll coordinator

> "They did not tell us they locked us out, they just did it and when we went to process payroll Monday we got a message that we are locked out and they need to verify AGAIN!!!!!!"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7161458)

TJ

Tyler J.

Owner

> "Allowing me to add my Bookkeeper to gain access makes this a lot easier come tax time which saves me! Though I use a CRM platform for my invoicing and payments, QBO has those..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7063977)

KP

Keyur P.

Field service technician

> "Sometimes Quickbooks slows upload the photos when network issues"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7115848)

Cayla F.

Paralegal

> "Quickbooks is a great program for easily sending invoices and receiving payments. Although it did have a few bugs in the early stages and we encountered some issues, they seem..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7117286)

BN

Bruce N.

President

> "Very frustrating to use, stop allowing QB to integrate with Bank account, too many double entries, making bank and credit card reconciliation a problem."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7061681)

Shahid Jamil K.

ACCOUNTANT

> "QuickBooks Online provides a modern, cloud-based accounting experience designed for small to medium-sized businesses that value convenience, automation, and collaboration."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7036526)

Andrew H.

Company Director

> "It's not a simple case of just uploading receipts, you have to manually edit a lot of expenses"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7154184)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "It’s particularly useful for invoicing, expense tracking, and giving visibility across business finances in real time."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

MA

Mallory A.

Director of Operations

> "It unchecked my authorization to charge a client's card but said paid so I missed out on months of a client's payment."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136391)

LS

Loren S.

Managing Director

> "There's a lot of depth to it for a bookkeeping software, where a good accountant can make the most of each subscription tier with some creativity."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7155674)

VR

Verified Reviewer

IT SYstems Administrator

> "The stipulation is that if you lose internet connectivity, you potentially lose access."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130213)

JD

Jeremiah D.

Owner

> "Now with a highly competent bookkeeping team and new AI tools for uploading receipts and invoices, things have improved and I'm getting the business data that I need."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7011619)

KB

Kim B.

Owner

> "I find the cost for Quickbooks in Canada a bit steep for certain features. But this is pretty common with most products in Canada these days!"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7138408)

JB

Jillean B.

Manager

> "The invoicing system is incredibly user-friendly, not only for my team but also for my clients, who find the payment process to be very convenient and efficient, contributing..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

Dana P.

CVOM

> "QuickBooks Online can get a bit pricey over time, and some features feel limited unless you upgrade."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7142501)

Eri D.

Owner

> "My clients use different software unique to their industry, Quickbooks makes this seamless by offering an integration for most if not all."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7147306)

BV

Brooke V.

Accountant

> "Had a credit card cancelled and tried updating QB to our new card, it would not accept a new card in their system, they promised it was on their end and they were working on..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6520797)

VR

Verified Reviewer

Owner

> "It needs a bit cleaning up, but as you go through the cleaning process you get to understand the categories better and come up with a great organization of all your..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7118775)

Jennifer H.

Service Billing Administrator

> "Features move without warning, which disrupts workflows and slows down routine tasks."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7137965)

NE

Nicholas E.

Framer

> "Quickbooks online is a very user-friendly, intuitive website that simplifies accounting, budgeting, invoicing."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7164122)

SA

Suman A.

Owner,Bookkeeper,TaxPreparer

> "Can run slow at times and has an occasional sync issue with bank feeds."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7161957)

VR

Verified Reviewer

COO

> "Our resources are limited, so QBO is a good, inexpensive tool to help us manage several key areas like bookkeeping, invoicing, reporting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7100561)

JW

Julia W.

CFO, accountant, tax preparer

> "Overall everything now involves pop up windows and side bars that open up and push the working area of QBO off the side where you can no longer see your data."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7020308)

KH

Kathy H.

Project Manager

> "Financial reports are everything I need and invoicing and payments save me so much time; especially using the automatic payments monthly for multiple clients."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7030094)

JW

Julia W.

CFO, accountant, tax preparer

> "The new invoice layout is slow and cumbersome and has increased the amount of clicks required multiple times over."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7020308)

AB

Anna B.

Kinesiologist

> "The app is secure and contains all the features I need to do my invoics and my financial reports."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7138786)

E

Eren Ç.

Architectural specialist

> "sometimes reloading too slow when you try to refresh. when you clocking in and out bells sings loudly."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7133959)

Nathan H.

Owner

> "It allows me to track my hours, receipts and makes invoicing easy so that I don’t have to worry about making mistakes."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104187)

BR

Brooke R.

Paralegal

> "If you do not update the program regularly you can run into issues but that is the only complaint that I have."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7124545)

Stacy M.

Accountant

> "The ability to take credit cards and ACH payments works well & has actually made a positive impact on our ability to collect customer accounts quicker."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7054657)

TD

Traci D.

owner

> "The Cons are that it allows non bookkeeper/accountants to do things that should not be allowed and should only be done by bookkeepers/accountant. When I want to print something..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6821142)

Gena T.

Owner

> "Mobile app functionality – The mobile app allows quick checks, invoicing, and receipt capture on the go."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7064951)

JD

Joy D.

Accountant

> "Sometimes it will say it is auto expense and sometimes it will say it’s a loan or maybe supplies… it isn’t consistent and you must know basic accounting before you attempt to..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7027544)

BG

Barbara G.

Executive Director

> "It's an easy for a small non-profit to manage the business! While we have an external controller that can provide support in a pinch, generally QB makes it easy to manage our..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7113365)

SB

Syretha B.

Firm Administrator

> "While I appreciate the added security, I do get frustrated at times when sessions time out and I have to login and authenticate multiple times throughout the day."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7053610)

KUMAR H.

Account executive

> "It helps in tracking expenses and invoices without doing everything manually."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7115950)

TR

Tanya R.

Founder

> "There was a feature where you could email a receipt to the quickbooks account and it would automatically import the receipt to the relevant transaction - which would have been..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6649542)

RB

Rob B.

Director of Photography

> "I can easily add services and products and sending a payment link to customers is easy; I can either email them directly from Quickbooks or copy a link to send from my own..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7053562)

E

Eren Ç.

Architectural specialist

> "however, I opened my browser and entering clockin page is very hard time consuming."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7133959)

Deborah T.

Controller

> "The program is intuitive and offers as much guidance with helpful hints, as needed. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104742)

Roger A.

Owner

> "It can be expensive and sometimes not very intuitive."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7078839)

VR

Verified Reviewer

CEO Owner

> "the program is more streamline and user friendly than other programs I have used in the past."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7037419)

AS

Amber S.

Founder and CEO

> "Not very intuitive. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7116740)

JLD

Jenna Lee D.

Founding Partnet

> "Quickbooks online is fairly intuitive and whatever isn't intuitive can be figured out via their help articles or forums."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6851295)

EF

Erin F.

Medical director

> "Sometimes was not intuitive and made it difficult to have others use"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6673627)

VR

Verified Reviewer

CEO

> "Its intuitive enough that I was able to teach myself how to use it for the most part."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7102936)

DP

Debbie P.

Associate Accountant

> "I do find this to be not as user friendly as the old version."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7065339)

Eri D.

Owner

> "My clients use different software unique to their industry, Quickbooks makes this seamless by offering an integration for most if not all."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7147306)

BF

Bill F.

Founder

> "It does not integrate with the software we use so we find ourselves having to enter data more than one time"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6864573)

MW

Matt W.

President

> "Their Payroll and Benefits integration has been a godsend and has help me retain my employees by offering them competitive health insurance and pretty soon I'm going to try..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6780676)

PW

Paul W.

Director

> "rd party integration with my CRM is a little buggy making it unreliable."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6757115)

JL

Jay L.

Worker

> "QuickBooks online has cloud access and it integrates with many tools."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7188748)

Soner H.

CEO

> "It is not easy to integrate with international applications."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7097469)

LA

Linda A.

Accounting

> "The wide range of available integrations with other business apps is also a huge plus for streamlining my workflow."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7029286)

BC

Brenda C.

Office Manager

> "Does not integrate as well as QB Desktop does with other software applications"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6734631)

KC

Kathy C.

Admin. Assistant

> "They are easier to sort, user friendly in breaking down the amounts and line items."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7137810)

SC

Shane C.

Office Manager

> "It is in some cases overly robust and this can make things harder than they need to be."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7046758)

JW

Jennifer W.

Community Engagement and Operations Manager

> "Quickbooks online is very easy to use and accessible to various levels of administrative needs."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7124021)

DM

Daniel M.

Board Treasurer

> "Too complex for a simple HOA board application. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7084240)

Frank D.

Practitioner

> "I will say the green colour is nice to meet character count minimums."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7054850)

AK

Anne K.

practice manager

> "The cons of too many clicks but easy tasks being nonexistent make it a cumbersome and unfriendly tool for an uber small office like ours. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6343306)

JS

Jennifer S.

President

> "Reliable, functions that make the work easier to process, wide range of programs with the program."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6840052)

RV

Robert V.

Owner

> "In tbe beginning it was kind of hard to use."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6572100)

JB

Jillean B.

Manager

> "This feature allows me to provide prompt and effective support to my employees, ensuring they receive the assistance they need, regardless of their location or my own, which..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

BN

Bruce N.

President

> "Some of the tech support isn't up to date with the software; it's hit-or-miss when it comes to getting good support—no option for hard-copy backup. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7061681)

JB

Jillean B.

Manager

> "I particularly appreciate the responsiveness and helpfulness of their customer support team; they are always available to address my queries promptly and effectively."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

LA

Linda A.

Accounting

> "I've been frustrated by the customer support, which can be slow to respond, and sometimes I feel like it's difficult to get a resolution for complex technical issues."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7029286)

Jonathan T.

Business Owner

> "I will say that when I needed assistance I got it (for free) and things seem to be working, but not as easy & stress free and Desktop. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7063731)

CM

Colleen M.

Owner and Designer

> "The service call line is generally answered from a call centre in the Philippines, and unfortunately it sounds like all agents are reading from a script."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6824914)

CB

Chelsea B.

Customer Service Representative

> "Easy to use for employees, great customer support services, quick information at my fingertips, without having to bother a superior staff member."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7064078)

DM

Danielle M.

Revenue manager

> "It’s been 3/5. If I have an issue with something it’s impossible to get it resolved with customer service and I have to figure it out on my own"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7027286)

[View Reviews](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

## User interface

[Quicken](https://www.capterra.com/p/151854/Quicken/)

3.90 (468)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

4.34 (8,529)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Accounting

150

Important

Accounting Integration

120

Important

Quicken

9/50

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Accounts Payable
-   Accounts Receivable
-   ACH Payment Processing
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   AP Automation
-   API
-   Approval Process Control
-   AR Automation
-   Audit Management
-   Audit Trail
-   Automatic Billing
-   Autonomous Task Execution
-   Bank Reconciliation
-   Billing & Invoicing
-   Bills of Material
-   Breadth of Partner Applications
-   Budgeting/Forecasting
-   Budget Tracking
-   Cash Flow Analysis
-   Cash Flow Management
-   Cash Management
-   Categorization/Grouping
-   Chart of Accounts
-   Check/W-2 Printing
-   Client Portal
-   Cloud Integration
-   Collaboration Tools
-   Collections Automation
-   Compliance Management
-   Compliance Tracking
-   Cost Tracking
-   Credit Card Processing
-   Currency Conversion
-   Customer Database
-   Customizable Alerts
-   Customizable Templates
-   Customization
-   Custom Reporting
-   Data Extraction
-   Data Import
-   Data Import and Export Tools
-   Data Security
-   Direct Deposit
-   Document Management

[See all features](https://www.capterra.com/p/151854/Quicken/#features)

QuickBooks Online

Top features

22/50

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Accounts Payable
-   Accounts Receivable
-   ACH Payment Processing
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   AP Automation
-   API
-   Approval Process Control
-   AR Automation
-   Audit Management
-   Audit Trail
-   Automatic Billing
-   Autonomous Task Execution
-   Bank Reconciliation
-   Billing & Invoicing
-   Bills of Material
-   Breadth of Partner Applications
-   Budgeting/Forecasting
-   Budget Tracking
-   Cash Flow Analysis
-   Cash Flow Management
-   Cash Management
-   Categorization/Grouping
-   Chart of Accounts
-   Check/W-2 Printing
-   Client Portal
-   Cloud Integration
-   Collaboration Tools
-   Collections Automation
-   Compliance Management
-   Compliance Tracking
-   Cost Tracking
-   Credit Card Processing
-   Currency Conversion
-   Customer Database
-   Customizable Alerts
-   Customizable Templates
-   Customization
-   Custom Reporting
-   Data Extraction
-   Data Import
-   Data Import and Export Tools
-   Data Security
-   Direct Deposit
-   Document Management

[See all features](https://www.capterra.com/p/190778/QuickBooks-Online/#features)

### Recognition

No recognitions have been awarded to Quicken

QuickBooks Online is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Quicken

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

QuickBooks Online

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Quicken

-   By Quicken
-   Located in United States
-   Founded in

QuickBooks Online

-   By Intuit
-   Located in United States
-   Founded in 1983

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