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Remote Support and Meetings vs Microsoft Teams: Which is a better fit?

Updated on February 7th, 2025
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Summary
Key features rated by users
Features selected based on 5,900 reviews from Screen Sharing users.
% Fit
Not enough reviews
Feature ratings
Real Time Screen Sharing
--
Desktop/Browser Sharing
4.0
Presenter Control Management
--
Video Conferencing
--
Mobile Access
--
% Fit
High performer
Feature ratings
Real Time Screen Sharing
4.6
Desktop/Browser Sharing
4.5
Presenter Control Management
4.4
Video Conferencing
4.6
Mobile Access
4.4
User satisfaction
4.2
User reviews13
Ease of use
4.5
Functionality
4.0
Value for money
4.1
Customer support
4.1
4.5
User reviews9,835
Ease of use
4.4
Functionality
4.4
Value for money
4.4
Customer support
4.2
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

ShowMyPC offers Remote Support and Meeting services for all users. Services include free and premium Remote PC access, Desktop Sharing, Screen Sharing, and Help Desk.

Cloud-based solution designed for business communications to help teams manage chat, meet, file sharing, team discussions, and more.

User reviews
pros & cons
1 / 3
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-9275d7d7-aa3c-463e-1e82-08dced758cf4
Rick N
Exec. Dir. Marketing and Technology
5.0

Rick: My name is Rick. I'm the executive director of Marketing and Technology for Chapel Hill Academy. I give Microsoft Teams a rating of 5 out of 5. Before Microsoft Teams, we didn't really have any sort of management software. We would just do things manually over email using on-device storage and using the phone to call people. We didn't really have an instant chat way to communicate with people instantly, or unified file storage or project management option. We chose Microsoft Teams because of its compatibility with the whole Microsoft ecosystem. We had been using Microsoft tools and apps previously, the Office Suite, OneDrive, or SkyDrive even before that, Outlook, et cetera. So it just seemed nice to have a unified experience and not have too many different systems that ended up being siloed, but something that's a unifying platform. Overall, it was a good experience getting started with Microsoft Teams. I will say as we continue to onboard new staff from time to time, it is a little bit of a learning curve, but Microsoft does provide some phenomenal resources to help get people started through their Microsoft Learn program and also through online videos that guide people to getting familiar with how to use Microsoft Teams. I would recommend for anyone considering Microsoft Teams, first of all, it's great. Definitely do it. But I think the key is just when you get started and onboarding, is to make sure you equip yourself with the proper training and understanding and organization of the platform, and then also carry that on to your team or staff so that everyone has a pleasant experience as they continue to grow and learn how to leverage and maximize teams to be more efficient.

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4 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Remote Support and Meetings

26/50
  • Activity Dashboard
  • Availability Indicator
  • Brainstorming
  • Calendar Management
  • Calendar Sync
  • Call Recording
  • Chat/Messaging
  • CRM
  • Drag & Drop
  • Email Management
  • Email Reminders
  • Live Chat
  • Microsoft Outlook Integration
  • Multi-Participant Screen Sharing
  • On-Demand Webcasting
  • Reporting & Statistics
  • Screen Capture
  • Screen Mirroring
  • SSL Security
  • Surveys & Feedback
  • Targeted/Locked Screen Sharing
  • Third-Party Integrations
  • Two-Way Audio & Video
  • Video Management
  • Access Controls/Permissions
  • Annotations
  • API
  • Collaboration Tools
  • Conferencing
  • Customizable Branding
  • Desktop/Browser Sharing
  • Document Storage
  • File Management
  • File Transfer
  • Meeting Management
  • Mobile Access
  • Mobile Screen Sharing
  • On-Demand Recording
  • Presentation Streaming
  • Presenter Control Management
  • Real Time Screen Sharing
  • Role-Based Permissions
  • Scheduling
  • Screen Recording
  • User Management
  • Video Call Recording
  • Video Conferencing
  • Video Streaming
  • Video Support
  • Whiteboard
See All features
Hide Screen Sharing Software Features -

Microsoft Teams

Top Features
39/50
Show Screen Sharing Software Features +
Remote Support and Meetings
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Microsoft Teams
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Remote Support and Meetings
  • By ShowMyPC
  • Located in United States
  • Founded in 2007
Microsoft Teams
  • By Microsoft
  • Located in United States
  • Founded in 1975
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