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Remote Support and Meetings vs Join.Me: Which is a better fit?

Updated on October 20th, 2024
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 5,903 reviews from Screen Sharing users.
% Fit
Not enough reviews
Feature ratings
Real Time Screen Sharing
--
Desktop/Browser Sharing
4.0
Presenter Control Management
--
Video Conferencing
--
Mobile Access
--
% Fit
Missing features
Feature ratings
Real Time Screen Sharing
4.9
Desktop/Browser Sharing
4.7
Presenter Control Management
NA
Video Conferencing
4.7
Mobile Access
4.8
User satisfaction
4.2
User reviews13
Ease of use
4.5
Functionality
4.0
Value for money
4.1
Customer support
4.1
4.7
User reviews45
Ease of use
4.9
Functionality
4.7
Value for money
4.7
Customer support
4.7
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

ShowMyPC offers Remote Support and Meeting services for all users. Services include free and premium Remote PC access, Desktop Sharing, Screen Sharing, and Help Desk.

join.me is the simplest screen sharing & video conferencing solution for your business. Quick to join, use your personal link to start meetings. Great for 1:1 & team collaboration.

User reviews
pros & cons
1 / 3
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-2c3fade1-5688-464d-5368-08dc963c213d
Grant M
Financial Adviser
3.0

Grant: Hi, my name's Grant. I'm a financial advisor. I'm the only one in my business and I give join.me a three out of five. I actually wasn't using any similar tool to join.me before I started using it. The employer I was working for at the time was doing a lot of video calls, and this is the one that they recommended the entire team use. So I use join.me because it was really, really easy for clients to join. It doesn't have any kind of obscure name or anything like that. You literally just go to a website, join.me. You give them a code and they enter it and they can join a meeting. It's really just easy to think about and integrate in that way. You just say, "Hey, you're going to join me for a meeting, let's go to join.me." It's really easy to get started. Literally, yeah, join.me, you go to the website, it prompts you to enter the code to join the meeting. The only downside is if the person that you are having join the meeting doesn't already have the app, then they have to download it. At least that was the case when I was a user of join.me. I believe that now it can be web-based, but in terms of simplicity, it's really just that simple. When I was a solid user of join.me, they had a free plan, and that was really great because I wasn't having tons of meetings and it didn't really warrant paying a subscription. There is only a subscription option now, so you can't have a free plan if you just need to join meetings every now and again. It does have good security features if that is important to you, but honestly, if you're just looking for regular meetings, it doesn't really have anything that stands out. If you do need those extra features though, it does integrate with third party software and different tools as well. So it really just depends at the end of the day if those things are important to you or not.

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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Remote Support and Meetings

Top Features
26/50
  • Activity Dashboard
  • Availability Indicator
  • Brainstorming
  • Calendar Management
  • Calendar Sync
  • Call Recording
  • Chat/Messaging
  • CRM
  • Drag & Drop
  • Email Management
  • Email Reminders
  • Live Chat
  • Microsoft Outlook Integration
  • Multi-Participant Screen Sharing
  • On-Demand Webcasting
  • Reporting & Statistics
  • Screen Capture
  • Screen Mirroring
  • SSL Security
  • Surveys & Feedback
  • Targeted/Locked Screen Sharing
  • Third-Party Integrations
  • Two-Way Audio & Video
  • Video Management
  • Access Controls/Permissions
  • Annotations
  • API
  • Collaboration Tools
  • Conferencing
  • Customizable Branding
  • Desktop/Browser Sharing
  • Document Storage
  • File Management
  • File Transfer
  • Meeting Management
  • Mobile Access
  • Mobile Screen Sharing
  • On-Demand Recording
  • Presentation Streaming
  • Presenter Control Management
  • Real Time Screen Sharing
  • Role-Based Permissions
  • Scheduling
  • Screen Recording
  • User Management
  • Video Call Recording
  • Video Conferencing
  • Video Streaming
  • Video Support
  • Whiteboard
See All features
Hide Screen Sharing Software Features -

Join.Me

22/50
Show Screen Sharing Software Features +

Remote Support and Meetings

--

Join.Me

Remote Support and Meetings
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Join.Me
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Remote Support and Meetings
  • By ShowMyPC
  • Located in United States
  • Founded in 2007
Join.Me
  • By GoTo
  • Located in United States
  • Founded in 2003
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