ESET Endpoint Security vs PDQ Deploy & Inventory: Which is a better fit?

Mark: Hi, my name is Mark. I'm the sales director and an MSP, and I would give ESET Endpoint Security a four out of five. We had a mixture before ESET, of sort of like Norton and McAfee and Symantec. It was sort of a mix match, and we wanted something to put everybody under. So that was why we rolled into ESET. And we had a good portal to manage all the end points from. Very good cost, as being one of the reasons why we chose ESET for as many end points as we were adding, along with a great product, great reporting. And like I said, a free portal to manage all the end points from. Was very easy, very easy. We placed our order, and next thing you know, within a day we had everything start moving on getting it set up and making sure it was on all the different machines we were adding it to. I think we may have even put it on servers at the time, I forget, but it was pretty easy getting everything rolled out. I would definitely give it a try. There's a lot of products out there that do pretty much the same thing. So it's a very competitive market, but ESET is very competitive in that market. It offers a very high quality product at a very low price.

Dan: My name is Dan. I am an application specialist at a company of over 1000 people, and I would give PDQ a five out of five. I use PDQ Inventory to monitor our applications and our computers and our production environment and testing environment. I use PDQ Deploy to deploy applications, deploy patches, uninstall applications, and do this either live on, demand, or to schedule deployments. My favorite things about PDQ is its intuitiveness. The moment you turn it on, you don't need a tutorial. You can start playing around with it and you can guess what the buttons are going to do, and that's pretty much what they're going to do. If you want to try more advanced features, even those are intuitive. Though if you want to add the scripting or more complex tasks, you have to look it up online. But their tutorial page is very well documented, and they have YouTube videos as well. Besides the intuitiveness and the documentation, their support staff is also very helpful. They're very technical and they don't waste your time. They go straight to problem and they offer solutions. If not, they investigate and they get back to you with solutions. One thing about PDQ Inventory and Deploy is that it's not a cloud solution, so it always requires VPN to be turned on by our remote computers. Although they do offer a different product, which is very similar to PDQ Deploy and Inventory, which is the cloud. I wish those functionalities would be integrated in PDQ Inventory and Deploy itself because I find that they're just redoing the same work for the cloud version, whereas the non-cloud version is already perfect. Adding the option to deploy from the cloud, I think would be a much better improvement to the main application itself.