ESET Endpoint Security vs NinjaOne: Which is a better fit?

Mark: Hi, my name is Mark. I'm the sales director and an MSP, and I would give ESET Endpoint Security a four out of five. We had a mixture before ESET, of sort of like Norton and McAfee and Symantec. It was sort of a mix match, and we wanted something to put everybody under. So that was why we rolled into ESET. And we had a good portal to manage all the end points from. Very good cost, as being one of the reasons why we chose ESET for as many end points as we were adding, along with a great product, great reporting. And like I said, a free portal to manage all the end points from. Was very easy, very easy. We placed our order, and next thing you know, within a day we had everything start moving on getting it set up and making sure it was on all the different machines we were adding it to. I think we may have even put it on servers at the time, I forget, but it was pretty easy getting everything rolled out. I would definitely give it a try. There's a lot of products out there that do pretty much the same thing. So it's a very competitive market, but ESET is very competitive in that market. It offers a very high quality product at a very low price.

Alec: My name is Alec. I'm a team manager of a real estate coaching company with multiple locations in the US reviewing NinjaOne and I currently give it a four out of five stars. Currently, we partner with a managed service provider that is using NinjaOne. They said it was really good, so we did a trial, decided to proceed forward with it, and we're really liking it. We're moving away from that MSP, so we're needing to bring everything in-house and have some of the similar tools so we can assist all of our employees. We chose NinjaOne because it's a very simple program to use. It allows us to manage all of our workstations, both Windows and Mac, running scripts that we might need to, install any applications remotely that we might need to. And it also has the service desk component so that we are able to work through tickets, show upper management how many support issues that are coming through, how we're resolving them, and just further support our department and the needs that we have. Onboarding is pretty straightforward. You just install the agents. There's a little setup on the ticket side just to get it customized how we would like it, but overall, the setup for Ninja is pretty simple and straightforward. I would recommend that you look at NinjaOne and compare it to other options out there and make sure that it meets your current needs as well as your future needs. Being an internal tool, there's not much need that we have for it for managing out the clients and things like that, but it is geared more towards a managed service provider, so make sure it meets all your requirements for that.