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symplr Provider vs OurRecords: Which is a better fit?

Updated on June 23rd, 2024
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Summary
Features in Credentialing
17
Best performer
31
  • Activity Tracking
  • Ad hoc Reporting
  • Application Management
7
31
  • API
  • Self Service Portal
  • Training Management
User satisfaction
3.6
User reviews117
Ease of use
3.5
Functionality
3.5
Value for money
3.4
Customer support
3.7
4.9
User reviews18
Ease of use
4.6
Functionality
4.8
Value for money
5.0
Customer support
4.8
Price starts from
--
Monthly subscription
Free version
Free trial
Yearly subscription
Free version
Free trial
Best for

Hospitals, Health Systems, Practices, Health Plans, CVOs, Medical Staff Offices, Medical Staff Services, Credentialing, Provider Onboarding

Organizations leveraging 3rd party service providers, vendors and suppliers where maintaining compliance is critical to business function, reducing liability exposure and reducing administrative costs

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-e5d5a049-199d-4597-abcd-08dcb02a96e8
Alex C
Associate Director
5.0

Chandan : Hello, my name is Chandan. I'm an associate director with a company with more than... I would say around 9,000 employees. And it's a five rate for symplr provider. It was, I would say, around 2023, 2022 or 2023. It was pretty great, but obviously there are situation changes in my company and we wanted something else that's symplr was not providing at the time, so we moved to other tool. Well, I would say symplr is a compact package when it comes to any healthcare provider managing, I would say, licensing, authentication, tracking patients' records and everything. So it's one in one, everything you need, everything in one place, go for symplr. Very easy in order to read, I would say around eight out of 10. This is how it is easy in terms of application, implementation, using and integrating with other tool, and it's very easy to use. The kind of manual you get over there is very, very simple of kind of five standard reports and can figure it out. It's as simple as that. Here are a couple of things I would like to recommend. When you are opting for this tool, you are make sure that your priorities are very clear. It's not recommended that you implement it and then you change your priorities because it's very, very difficult for the product team to do changes and customization. That creates a lot of disruption in terms of your experience. So have your priorities set, communicate it clear with the product team and go for it. Everything should be fine.

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5 screenshots
162394
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symplr Provider

Top Features
17/31
  • Alerts/Notifications
  • API
  • Data Verification
  • Email Reminders
  • Enrollments/Onboarding
  • Forms Management
  • Monitoring
  • Reminders
  • Self Service Portal
  • Task Management
  • Third-Party Integrations
  • Training Management
  • Web Forms
  • Workflow Management
  • Activity Tracking
  • Ad hoc Reporting
  • Application Management
  • Appointment Management
  • Committee Management
  • Compliance Management
  • Credential Management
  • Data Import/Export
  • Document Management
  • Expiration Management
  • HIPAA Compliant
  • License Verification
  • Online Applications
  • Privileging
  • Progress Tracking
  • Reporting & Statistics
  • Secure Data Storage
See All features
Hide Credentialing Software Features -

OurRecords

7/31
Show Credentialing Software Features +

symplr Provider

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OurRecords

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symplr Provider
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
OurRecords
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
symplr Provider
  • By symplr
  • Located in United States
  • Founded in 1997
OurRecords
  • By OurRecords
  • Located in United States
  • Founded in 2013
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