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tts performance suite vs Pendo: Which is a better fit?

Updated on December 29th, 2024
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Summary
Features in Digital Adoption Platform
42
50
50
Best performer
50
  • Behavior Tracking
  • Communication Management
  • Customer Experience Management
User satisfaction
4.5
User reviews24
Ease of use
4.3
Functionality
4.5
Value for money
4.5
Customer support
4.9
4.5
User reviews218
Ease of use
4.1
Functionality
4.3
Value for money
4.4
Customer support
4.5
Price starts from
--
Yearly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Large & medium-sized enterprises and businesses, organizations and governmental departments looking to accelerate digital transformation and simplify knowledge management.

Product Management, Customer Success, Customer Support, Engineering, Marketing, Sales and UX teams, IT, HR

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Vinay J
Product Manager
5.0

Vinay: Hi, I'm Vinay. I'm a product manager. I give Pendo five out of five. For more reviews like this, please click below. Before we subscribed to Pendo we didn't have anything to provide in-app guidance to our customers. We had a hardcoded tool tip, which was frustratingly painful to implement, and that's the reason why we wanted to choose a different provider. Pendo was a natural choice for our company. It ticked three boxes, basically. One is how easy it was to use, it didn't need a steep learning curve. And the price point was good for the company in terms of the budgeting. And also the presence it had in terms of our competitors using it, so that was an added bonus. So yeah, it ticked all three boxes so it was the right choice we made. The discovery with Pendo was slightly longer than expected, but it was well worth it because the discovery phase helped us answer the lot of questions and Pendo customer success managers understood our pain points and that made the whole process smooth. My advice recommendation for somebody who would like to subscribe to Pendo would be to gauge the market and understand what other similar providers are providing in terms of in-app guidance and the reporting side of things, and make an informed, calculated decision. Because what Pendo does is slightly better in terms of both the price points and the features that it provides. And the ease of use, that's a great bonus.

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User interface
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151951 video thumbnail}
1 Video
175166
5 screenshots
151951
2 screenshots

tts performance suite

42/50
  • Behavior Tracking
  • Communication Management
  • Customer Experience Management
  • Data Quality Control
  • Self Service Tools
  • Survey/Poll Management
  • Surveys & Feedback
  • Training Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Asynchronous Learning
  • Audience Targeting
  • Blended Learning
  • Content Creation
  • Content Library
  • Content Management
  • Contextual Guidance
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Employee Onboarding
  • Engagement Tracking
  • Event Triggered Actions
  • Gamification
  • In-App Training
  • Interactive Content
  • Knowledge Base Management
  • Launch Management
  • Learning Management
  • Monitoring
  • Multi-Language
  • Performance Metrics
  • Progress Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Reporting/Analytics
  • Reporting & Statistics
  • Self-paced Learning
  • Self Service Portal
  • Task Management
  • Third-Party Integrations
  • User Onboarding
  • Visual Analytics
  • Workflow Management
See All features
Hide Digital Adoption Platform Software Features -

Pendo

Top Features
50/50
Show Digital Adoption Platform Software Features +

tts performance suite

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Pendo

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tts performance suite
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Pendo
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
tts performance suite
  • By tts
  • Located in Germany
Pendo
  • By Pendo.io
  • Located in United States
  • Founded in 2014
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