Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Designed for marketing managers in businesses of all sizes that want to optimize their online visibility across key channels and create engaging content for users.
Businesses of all sizes across all industries looking to improve their online reputation through quality and quantity of reviews, listing optimization, and improving the customer experience.
From setting up rank tracking to reviewing keyword suggestions it's very easy to use. Their customer support has also been fantastic and they seem very eager to help.
It can be misleading for clients when determining if they rank for a specific keyword and Semrush says ranking 2nd but it means the map pack with no details on where it is in the actual SERP.
Tons of keyword ideas, and their ranking ability is separated by easy, possible, hard and difficult. I love the ability to save my keywords to projects like post ideas.
There are too many "additional packages" you can purchase for ridiculous amounts of money.
SEMrush is a nice tool for digital marketing and analytics. The keyword tool is very helpful and one of the best parts of this system.
It's almost crazy to say, but there is so many things this software does, it's hard to focus on the right things at the right time for your business.
I love how I can make notations and change statuses in the tool to track progress. Support team is awesome.
The pricing can sometimes be ridiculous. I am a one many side-hustle "SEO Agency", and I am spending $100 bucks a month on the tool.
Our customer success representative is really great and goes above and beyond to help us where she can. She responds very quickly and escalated our issues.
The only dislike I have is that I don't have it on a mobile device. This may be my fault though.
Overall experience with the platform is great, very user friendly and the quality of the data is on point. Even better experience is with our account team.
My company uses it as a tool of negative reinforcement.
Everyone I have worked with on the Chatmeter team has been a true professional, a great listener and incredibly helpful. The software itself is robust and easy to use.
The inability to cross post across multiple platforms is not ideal.
I check the site almost daily and enjoy reading the wonderful positive reviews. If there are negative reviews it provides us the ability to respond quickly and address the concern.
The backend where menu information is updated is hard to use and time consuming.
Sam: Hi, my name's Sam. I'm the director of a small digital marketing company based in the UK, and I give Semrush five out of five. Before we started using Semrush, we used a platform called Hike SEO. It was perfect for us at the time as we were quite new to SEO services, but we moved past our area of expertise and we outgrew this initial platform that we're using. So we're looking for new service provider to use, and we decided to use Semrush. Semrush offers a range of tools which are essential for SEO, such as the backlinks, analytics, and keyword analysis. So to offer decent good level SEO services to customers, Semrush offers everything that a white label agency such as ourselves would need to offer. The onboarding process is very easy to set up client projects. All you need is their domain, URL, and then you can set up a lot of the tools very simply, such as the audit tools and the backlink analytics. We haven't used all of the integration tools such as the search console integrations, but all of those look very useful should you decide to go down that route. Semrush is perfect if you have quite a few client accounts and client websites. So we currently have 15, and it offers great value for money when split across those 15 accounts. So if you are managing SEO services for a range of customers, a range of features and tools that they offer does offer good value for money across a large portfolio. Although it could be quite expensive if you are just monitoring one website.
Eddie L.: Hi, my name is Eddie. I'm CEO, and I'm here to review GoldMine, which I give one out of a scale of five. And for more reviews like this, click below. GoldMine is in a classic suite of products known as a CRM or customer relationship management system. So it's here to track the progress of the people you work with in a sort of B2B sales environment and keep track of everything that you discuss, where things sit in the whole progress of the whole life cycle and keep track of important information of the people that you work with. I don't like a lot about GoldMine, but among the most, I guess, is that it stores information. But perhaps GoldMine's only benefit really is its biggest deficit, which is that because it's locally installed, that it's very easy and responsive to type in information. Granted, the web based version, yes, it's on the cloud and then makes it convenient. But if it's locally store, at least you can add that information in a much more responsive way. But it's still a one out of five. What I like least about GoldMine is definitely the user experience. There are a lot of competitors within this space and a lot of times the way GoldMine has everything structured is very, very inflexible. There are times where my colleagues are just typing in phone numbers, titles, and anywhere that would fit phone numbers in address fields and everything like that where it was completely unstructured, it was very difficult to navigate. And at the time a lot of instances can still be installed locally, which is of course dangerous in this age, because what if that computer breaks or what if some natural disaster happens? Then what happens to all that consumer data It just goes away. So granted there are some cloud portions of it now, but the performance issues and the UI issues are big compared to their competitors.
Prioritize real-user-identified key features according to your needs to find your best fit.
Semrush
Top FeaturesChatmeter
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: