# Compare KeePass vs IT Glue 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare KeePass and IT Glue based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/151987-170401/KeePass-vs-ITGlue

---

# KeePass vs IT Glue Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

KeePassIT Glue2/4 selected

[KeePass](https://www.capterra.com/p/151987/KeePass/)[4.7 (583)](https://www.capterra.com/p/151987/KeePass/reviews/)

[IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.6 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/)

[## KeePass](https://www.capterra.com/p/151987/KeePass/)[4.7 (583)](https://www.capterra.com/p/151987/KeePass/reviews/)

Starting Price

€1.00one time

Value-for-Money

4.8

Functionality

4.5

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [583 reviews](#user-reviews)

Positive

552

Neutral

28

Negative

3

[## IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.6 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [331 reviews](#user-reviews)

Positive

321

Neutral

9

Negative

1

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## Summary

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Features in Password Management Software

6 / 50

Only KeePass

-   Authentication
-   Data Synchronization
-   Password Generator

Best performer

23 / 50

Only IT Glue

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Dashboard

User satisfaction

User satisfaction

4.7

User reviews[583](https://www.capterra.com/p/151987/KeePass/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.8

Customer support

4.3

User satisfaction

4.6

User reviews[331](https://www.capterra.com/p/170401/ITGlue/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.4

Customer support

4.4

Price starts from

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€1One Time

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$29Per User, Per Month

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Best for

Best for

Everyone who needs to manage many passwords.

Best for

IT Glue is designed to help IT professionals document SOPs, passwords, assets, vendors, and users. Whether you're running an IT team or an MSP, IT Glue centralizes and standardizes your documentation.

## User reviews

Pros & cons

BS

Brian S.

Director of IT

> "The security and configuration options, as well as the extensive features, make this product very solid."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___7073046)

GB

Gamzat B.

CEO

> "It may be difficult to recover an account if the master password is forgotten.- Potential for keyloggers or other malicious software..."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___4455556)

DO

Dasha O.

Manager

> "Easy to use and gives me peace of mind of having secure passwords without having to memorize them all."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___6545674)

AS

Andres S.

Senior Software Engineer

> "Initial set-up, especially if you want to be able to have the same vault on multiple devices, can be time-consuming, as it isn't..."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3784936)

SM

Stephen M.

Retired Software Engineer

> "I use it many times during every day and it allows me to have different, high quality, passwords for every site and I never have to..."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3476516)

JnM

Julián M.

Fullstack developer

> "The database is only local, so you can't use it in other devices, but the worst thing is that, if your computer is broken or stolen,..."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___2824023)

JO

Jaclyn O.

Assistant Project Manager

> "It's really easy to switch between the two databases and the function to auto populate your username and password is literally a..."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___4869863)

GB

Gamzat B.

CEO

> "Security of the software and the data stored within it can be compromised.-"

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___4455556)

ANG

Alberto Nahum G.

Associate Professor

> "Another remarkable aspect is how easy it is to organize all your information and data in files and folders, so you can quickly go to..."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3881628)

HH

Houcem H.

CITNSO

> "Also the tool does not come with a built-in updater."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3601331)

BC

Brett C.

IT MANAGER

> "I love the fact its a password protected database with the ability to generate and detect highly encrypted passwords for users,..."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3503426)

SB

Sophia B.

freelancer

> "The software can use a bit of a n update on the looks of it, its not the most eye catching software, so it looks a bit outdated."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___2898523)

TB

Tim B.

Senior iOS Developer

> "We use keepass for our passwords inside our team and I know that i can rely on the software for enterprise reasons because of its..."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3446498)

PC

Patrick C.

PM

> "I used a long, complex password to encrypt the database so if the file is stolen it might take years to crack. "

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___2876759)

SC

Sarah C.

Content Writer

> "The best way to use KeePass is for in-browser use, especially since it doesn't have an "official" Android or iOS app--but..."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3973209)

AS

Ardita S.

Customer Service Representative

> "The only con is that the design of the interface has an outdated feel to it and can be hard to maneuver until you get used to it ."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___2822670)

SC

Sarah C.

Content Writer

> "KeePass is one of the top of line the Free and Open Source password management options out there...and when it comes to keeping your..."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3973209)

JD

Jelle D.

Software Developer

> "The user interface of this software looks very old, they don't update it so much. Besides that I noticed no user support, so when..."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3352545)

JO

Jaclyn O.

Assistant Project Manager

> "It's easy to populate a new password and keep it random and secure."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___4869863)

Nitin G.

Junior Dev

> "I don't found any disadvantage in this software, but it lacks that two-factor authentication should be implemented to enhance..."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___2902139)

ANG

Alberto Nahum G.

Associate Professor

> "I was an avid user of KeePass for years because it was an easy and convenient way to store every password, arranged by sections of..."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3881628)

Youssef K.

Chief Technology Officer

> "I previously used an online password manager but that service was hacked any all my passwords were exposed."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___2805165)

SM

Stephen M.

Retired Software Engineer

> "For instance, I use a plugin (Readable Passphrase) that generates easy to remember but very hard to crack passphrases."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3476516)

KH

Kazu H.

IT Support Officer

> "Am not fan of the GUI/interface. "

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3513823)

Nitin G.

Junior Dev

> "The best advantage of this software over other similar ones is that it allows to create customize password with various constraints..."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___2902139)

EE

Eric E.

Developer

> "It is complicated to use the same database in different devices."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3137563)

RZ

Rostom Z.

Digital literacy specialist

> "I use this product infrequently - it’s mainly through our IT Manager - but it’s a great product to save easily forgotten passwords."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3493486)

HA

Hajime A.

Postdoc

> "An error sometime occur when filling out the username."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3377048)

VR

Verified Reviewer

CIO

> "st, the posibility to share the database file with coworkers, 2nd manage categories its great and finally comment and adescription..."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___2833930)

VR

Verified Reviewer

Co-owner

> "The only con with KeePass and software like it, is it is file based."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3207245)

Michael S.

Senior Key Expert

> "It is FREE and most importantly open-source."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___4720349)

GS

Gerson S.

Software Developer

> "Also the lack of an Official KeePass app makes in hard to setup for mobile and other similar devices, as I would prefer using their..."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___2174592)

BH

Bart H.

Sr Account Manager

> "The features, free of use, password synchronization with other devices, way of use (easy), password generator, groups"

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___4083942)

JZ

Jeff Z.

account rep

> "It starts getting cumbersome to use once you want to share passwords with other people and if you travel a lot or want to access..."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___2084882)

Tsvetomir A.

Marketing manager

> "This tool is very usefull at work where I need to log in multiple sites and systems every day."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3799256)

TW

Tim W.

IT-Consultant

> "The interface seems very outdated."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3418435)

KT

Katy T.

Payment Sepcialist

> "The password generator can do all the work for you and 2FA integration is smooth ."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3462403)

VR

Verified Reviewer

Production Specialist

> "Also, it lets you save as a URL, but I found that the URL save as is not very helpful and functional."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___2400717)

AS

Andres S.

Senior Software Engineer

> "On top of the fact that it's free and open-sourced, it is featureful and extensible, able to be used as much or as little as one..."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3784936)

VR

Verified Reviewer

Personal Banker

> "The only downfall I would say is sometimes it does not save the new entry or save the changes made on a already existing entry. "

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___2409378)

TB

Travis B.

Quality Engineer

> "It is much better than some systems of physical sticky notes or openly accessible text files."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3608108)

Gede Ananda A.

Chief Executive Officer

> "The UI looks old, outdated and so complex, user needs time to learn to use all the features offered in this App."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___2319432)

VR

Verified Reviewer

Enterprise Partnerships

> "I like that Keepass is very secure and runs off of a database model (using blockchain technology)."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3465768)

VR

Verified Reviewer

Senior Process Executive

> "Outdated UI."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3032908)

TB

Travis B.

Quality Engineer

> "The file-based storage format of KeePass was the most appealing feature."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3608108)

Pedro Q.

Developer

> "Some lack of development for new features, the interface is a bit outdated and could use some rework."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___2764674)

RP

Richard P.

SME

> "KeyPass has helped me manage all those logins and has minimised the number of times I have had to search out someone to unlock my..."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3080115)

KM

Kudzai M.

System Admin

> "A lot of times I couldn't get auto fill to work right and had to rely on copy and paste."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___2095337)

Chetan Y.

Project Lead

> "So you don't have to rely on cloud/web apps and this means stronger security for many users."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3601132)

DG

David G.

SAP Consultant

> "I don't have any features that i don't like about this software, it gets the job done"

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3251927)

VR

Verified Reviewer

Enterprise Partnerships

> "We keep our keepass not integrated to any web apps, which is more secure."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3465768)

NC

Nick C.

Senior Engineer

> "does not automatically save when exiting the database, you have to switch this on ! , we have lost entries due to this !"

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___2295241)

SM

Stephen M.

Retired Software Engineer

> "A very important feature is that KeePass keeps a history of all changes to every entry"

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3476516)

MK

Matthew K.

Software Engineer

> "Not great for distributed teams, as it needs third-party syncing."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___2099187)

SC

Sarah C.

Content Writer

> "I also loved all the different plug ins and extensions that they had, which is what most users expect from software like this."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3973209)

Ludovic M.

CRM & Marketing Automation Consultant

> "Honestly, the only con, and reason I later on switched to another Password Manager, is the fact you can't have it on your smartphone."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___2299776)

SM

Stephen M.

Retired Software Engineer

> "It is free and, very important, it is open source, which means that it has been thoroughly checked for security problems."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3476516)

VR

Verified Reviewer

Product Development Engineer

> "Changing the default password generation settings is also pretty hard to find."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___2145500)

DC

Daniel C.

IT Helpdesk

> "Using it for almost 6y, never failed on keeping my password safe."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___4401755)

KM

Kudzai M.

System Admin

> "It is difficult to get it to play nice with some web browsers."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___2095337)

VR

Verified Reviewer

Co-owner

> "It solved the problem for me by allowing me to remember only one strong password and have generated passwords for all the others."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3207245)

PB

Philip B.

Business Solution Center Manager

> "I couldn't find an easy way of merging databases however this might just be me missing something obvious."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___2766649)

ANG

Alberto Nahum G.

Associate Professor

> "I am still using it, but not so usual because Google is doing an outstanding job remembering my passwords."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3881628)

Ariyan T.

Graphics Designer

> "I have a bad habit, I forget my password, that's why I use this to keep safe and be careful about my password."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___2401061)

NN

Nadav N.

Software engineer

> "It presented, at the time, a simple and secure way to store, manage, and even sync your passwords across devices."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___2806057)

YD

Yuri D.

Senior SW Engineer

> "There is a lack of cross-platform support from the official creator."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___2130881)

BM

Brenda M.

Office Administrator

> "It is free to use."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___4966705)

Kyle M.

Director of Internal Audit

> "I'm not aware of any cloud service, which I wouldn't want to use anyway."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___2361476)

JK

Jakub K.

IT Specialist

> "on-premise, encrypted database is the biggest plus for me."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3564696)

VR

Verified Reviewer

Customer Success Manager

> "Might be a bit complicated for some, but you can't please everyone!"

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___2198227)

Jonathan K.

Curtain Wall Designer

> "It's open source and safe and gives you complete control over your data."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___3641731)

AC

Ashley C.

Full-Stack Software Developers

> "It looks archaic ."

[See full review](https://www.capterra.com/p/151987/KeePass/#Capterra___2580603)

[View Reviews](https://www.capterra.com/p/151987/KeePass/reviews/)

DR

Denuka R.

Operations Manager

> "The password injection integration with Datto RMM is especially powerful, allowing technicians to securely access systems without exposing..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7059497)

LP

Lowell P.

President

> "It lacks document tagging, and the rich text controls seem to have two different/conflicting settings for headings with regard to how they show..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6687230)

DR

Denuka R.

Operations Manager

> "I also value the ability to securely store 2FA details, which keeps everything in one place while maintaining strong security for the team."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7059497)

OT

OIivier T.

CTO

> "The support sometimes is slow and feature request takes time to implement. Although there are a lot of integration already baked in, some are..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6821465)

RG

Randy G.

AVP - Systems Administrator

> "IT Glues core features work very well. When using just the website, the ability to easily add documentation (you can import directly from word or..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6813613)

VR

Verified Reviewer

COO

> "I don't like the way it creates a default location completing certain actions, even when an address already exists."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7010203)

LH

Lewis H.

infrastructure Engineer

> "IT glue password management enables me and the team to manage, control and ensure fast customer support with ease of use by having all of the..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7009497)

CA

Craig A.

National Manager, Managed Service Delivery

> "It can get a little complicated to configure some things, and the integrations with non-Kaseya products are a bit hit and miss."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7010216)

TP

Tejas P.

IT Manager

> "Great tool for Password management, Document management, asset management, site summary for the customers, contacts etc."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6821965)

RG

Randy G.

AVP - Systems Administrator

> "The UI can sometimes be a bit cumbersome to use - requiring multiple clicks to get where you need to go."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6813613)

TS

Terry S.

Network Engineer

> "We have lots of clients and helping them track their passwords and keep 2FA tokens, and the granular permissions for all the items is wonderful."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6821523)

AJ

Andrew J.

NOC Lead

> "myglue sharing can be a bit difficult to deploy and manage for comanaged companies."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6803791)

MS

Mike S.

IT Manager

> "The ability to sync with our PSA as well as other software in our technology stack has saved time by reducing data entry as well as reduced user..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6687112)

DM

Dave M.

Technician

> "The integration between AutiTask and Datto RMM can be a bit off. "

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6827100)

AH

Alex H.

Pre Sales

> "We switched to IT Glue as a new repository for our configuration, licensing and password recording due to its security and ability to link..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6477705)

AJ

Andrew J.

NOC Lead

> "It feels very outdated and the level of per org customization isnt great."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6803791)

JR

Jaycob R.

Application Project Manager

> "IT Glue keeps getting better each year and their client support team is extensive and caring. if you need any support, their engineering support..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7009520)

SC

Stefan C.

Culsoltant

> "It’s not so much a specific thing, more that it can be difficult for the slightly older ones in the IT field to figure out that they are not..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6505290)

OT

OIivier T.

CTO

> "However, there are some drawbacks. Despite these limitations, IT Glue remains a solid choice for centralized IT documentation, especially for..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6821465)

HK

Harrison K.

Help Desk Manager

> "The overall UI design leaves something to be desired."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7050427)

DS

Dilak S.

Senior Experience Designer

> "Additionally, IT Glue allocates enterprise-grade security to secure information by leveraging SOC2 compliance and access control features."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686735)

RR

Richard R.

Technical Support

> "Can be overwhelming at times especially when you're trying to locate something quickly but are currently helping another client"

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6828615)

DS

David S.

Owner

> "IT Glue helps me to keep organised but it also impresses clients because they always come to me asking for information about their systems and..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6685798)

JJ

Jack J.

IT Director

> "i find in kasya the support is sadly not always great and the problem with that is as products if it goes down its hard to get help"

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7009492)

DS

Dilak S.

Senior Experience Designer

> "With IT Glue allocates robust documentation framework that makes it super easy and effective to organize IT information in one central place."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686735)

AY

Aaron Y.

IT Technician

> "There are a couple of things that have hindered my experience:-The quick search text input does not clear when switching between different..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4808574)

LH

Lewis H.

infrastructure Engineer

> "IT glue does exactly what it states it does with very little limitations on how you and the team can manage the customer data."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7009497)

AW

Aaron W.

President

> "Passwords are not tested to make sure they are not on the dark web, Secure, or used multiple times. "

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6685890)

CR

Cheri R.

Professional Services Manager

> "It makes documentation efficient and accessible, which directly improves both internal operations and client support."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7009518)

VR

Verified Reviewer

Service Delivery Manager

> "Outages take our entire business offline due to the passwords being locked up."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6477446)

PG

Preston G.

Operations Manager

> "The integrations with other platforms and systems, is the greatest strength and benefit on augmenting data with core systems in information."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686061)

BH

Brian H.

Systems Administrator

> "There hasn't been a way to import passwords directly into a user's personal password vault."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6301314)

HK

Harrison K.

Help Desk Manager

> "Great product, I love the analytics in the backend for metrics with the team."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7050427)

JG

Justin G.

IT Specialist

> "We ran into some syncing issues."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6851303)

MS

Markus S.

Director of Technology and Partnerships

> "We love how it stores all documentation and user/device credentials, but mostly how it integrates with all other Kaseya/Datto products in K365."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6484837)

AK

Alfin K.

MDS

> "Bad interface with slow processing which makes a headache to the customer"

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6675490)

Larry R.

Operations Coordinator

> "I like how you can see activity in the app, and see what data has been added and by whom."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6825166)

DA

Dallas A.

Client Systems Administrator

> "I find that the time I have spent taking training and then to do a long knowledge test is counter intuitive to my Work Time."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686966)

VR

Verified Reviewer

Knowledge Manager

> "It provides a solid platform for us to manage all of our documentation; both internal and for clients."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6588738)

Steve B.

Marketing

> "The ability to sync customer products or the ability to pull them from agreements via 3rd party PSA's doesn't seem to be there."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4804499)

VR

Verified Reviewer

COO

> "It provides an easy to document processes, manage passwords and collaborate with teams."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7010203)

LK

Lorenzo K.

Security Project Engineer

> "Frequent outages have caused internal frustration with the product."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6753958)

SJ

Simon J.

Senior System Engineer

> "This reduces onboarding time, minimizes errors, and boosts team collaboration."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6834996)

DS

David S.

Owner

> "if I had to say something i dont like it would be the price just because money is always a big consideration in business."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6685798)

SS

Sukhjit S.

System Administrator

> "Put in the time and effort to manage it properly and you'll reap massive rewards."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7059526)

CA

Cindy A.

Vice President

> "A little bit difficult to navigate at times."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686940)

CA

Craig A.

National Manager, Managed Service Delivery

> "Ease of use mainly, and the ability to integrate with the other products in the Kaseya suite e.g. DRMM, AutoTask etc."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7010216)

LK

Lorenzo K.

Security Project Engineer

> "Kaseya's footprint on the product is discouraging."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6753958)

Larry R.

Operations Coordinator

> "Entries are well-organized and have lots of options for capturing information."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6825166)

Alan H.

Chief Nerd

> "Also, in many cases, the ITGlue staffers argue against the use cases people propose, saying that is not how it is done but, at the same time, not..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4804666)

DR

Denuka R.

Operations Manager

> "I really like how IT Glue makes day-to-day work faster and more organised."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7059497)

CP

Chris P.

Network Engineer

> "Documents are not available."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6589818)

BP

Brittany P.

Desktop Support Technician

> "I have worked with IT Glue since I started my career in IT five years ago I love it and it has helped me succeed in assisting clients with..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6690870)

BD

Bruno D.

Director

> "I like the mobile app less."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6439321)

TP

Tejas P.

IT Manager

> "Over experience with IT Glue is excellent and cannot think of any other tool as a document management system for the organization"

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6821965)

CP

Chris P.

Help desk manager

> "When the ITGlue servers go down, we are without access to our crucial client passwords."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4968420)

DA

Dallas A.

Client Systems Administrator

> "This allows me to see one dashboard and get access to things that use to take me several steps."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686966)

DP

Derek P.

Information Systems Manager

> "Price, it is more expensive than other alternitives."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6689380)

JG

Justin G.

IT Specialist

> "Still, for organizations that value structured documentation and tight integrations, it's a worthy investment."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6851303)

BS

Brayden S.

System Administrator

> "The search feature among folders may sound harsh, but that is truly the ONLY gripe I have had with IT Glue."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4808581)

JG

Justin G.

IT Specialist

> "IT helped my team and I solidify our SOPs and miscellaneous documentation."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6851303)

SN

Sajid N.

Systems Engineer

> "Search sometimes breaks and does not give intended results though I know what I am searching is in it."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6178110)

DT

Danny T.

VP Operations

> "Making SOP documentation is a breeze! "

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7059495)

MD

Mike D.

owner

> "There is not a way to import passwords in to a subfolder, so if you are importing personal passwords they have to go in the root of a folder and..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4663718)

SS

Sukhjit S.

System Administrator

> "They're constantly improving and taking feedback from the community - very happy with the future of the platform."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7059526)

BM

Brian M.

Principal

> "Very occasionally, their system becomes inaccessible to me because of some internal DNS issue. "

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4966168)

AY

Aaron Y.

IT Technician

> "IT Glue allows us to save our clients' passwords, SOP, and site information. Because of it, the console is an essential tool in our product..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4808574)

DT

Daniel T.

Service Delivery Management

> "Another challenge I faced was with the search functionality of IT Glue. While the platform does offer a search bar, it was not always accurate,..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4664012)

DM

Donnie M.

Business Development

> "My overall experience with IT Glue has been positive due to its ability to centralize and organize documentation effectively."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6487851)

CG

Clayton G.

IT Service manager

> "Most of the time they can't reproduce my issue and then kind of drop it."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4808547)

Malith W.

Senior Systems Consultant

> "I also like their efforts in merging AI capabilities to make it interesting and less and less painful to manage."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6439420)

MM

Mitchell M.

IT Lead

> "It doesn't integrate with every software or application that we use. "

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6014255)

DS

David S.

TAM Proactive

> "Easy to use, able to link documents and build out relationships that allow you to easily find information."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6822226)

EH

Elliot H.

IT Support Engineer

> "Integration with BMS is poor and has caused us many issues"

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4802823)

DM

Dave M.

Technician

> "I like the management of the domain names for each client. "

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6827100)

CDM

Carl-Darren M.

Director

> "Poor support."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6426998)

EM

Eric M.

Network Engineer

> "I have only been using it for a few months but so far it is a great time saver and best way to pull all the information I need into one location."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6476805)

VR

Verified Reviewer

System Engineer

> "Searches can sometimes be wonky and slow"

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4805781)

MS

Mike S.

IT Manager

> "The ability to export all data on a customer-basis is also beneficial."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6687112)

BL

Ben L.

Director

> "The search bar tool is pretty strange if you don't type in the right exact phrases or keywords, it's tricky to find your document."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___3603159)

[View Reviews](https://www.capterra.com/p/170401/ITGlue/reviews/)

## User interface

[KeePass](https://www.capterra.com/p/151987/KeePass/)

4.68 (583)

[IT Glue](https://www.capterra.com/p/170401/ITGlue/)

4.65 (331)

### Features

KeePass

6/50

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   Administrative Reporting
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Audit Management
-   Audit Trail
-   Authentication
-   Autosave & Autofill
-   Biometrics
-   Collaboration Tools
-   Compliance Management
-   Credential Management
-   Customizable Branding
-   Data Storage Management
-   Data Synchronization
-   Encrypted Password Storage
-   Event Logs
-   File Storage
-   Generative AI
-   IP Restriction
-   Mobile Access
-   Mobile Alerts
-   Multi-Factor Authentication
-   Multi-Language
-   Multiple User Accounts
-   Password Generator
-   Password Management
-   Password Policies
-   Password Synchronization
-   Policy Management
-   Real-Time Monitoring
-   Real-Time Notifications
-   Reporting & Statistics
-   Risk Assessment
-   Secure Data Storage
-   Secure Login
-   Secure Password Sharing
-   Security Auditing
-   Security Breach Monitoring
-   Single Sign On
-   SSL Security
-   Status Tracking
-   Tagging
-   Third-Party Integrations
-   Two-Factor Authentication

[See all features](https://www.capterra.com/p/151987/KeePass/#features)

IT Glue

Top features

23/50

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   Administrative Reporting
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Audit Management
-   Audit Trail
-   Authentication
-   Autosave & Autofill
-   Biometrics
-   Collaboration Tools
-   Compliance Management
-   Credential Management
-   Customizable Branding
-   Data Storage Management
-   Data Synchronization
-   Encrypted Password Storage
-   Event Logs
-   File Storage
-   Generative AI
-   IP Restriction
-   Mobile Access
-   Mobile Alerts
-   Multi-Factor Authentication
-   Multi-Language
-   Multiple User Accounts
-   Password Generator
-   Password Management
-   Password Policies
-   Password Synchronization
-   Policy Management
-   Real-Time Monitoring
-   Real-Time Notifications
-   Reporting & Statistics
-   Risk Assessment
-   Secure Data Storage
-   Secure Login
-   Secure Password Sharing
-   Security Auditing
-   Security Breach Monitoring
-   Single Sign On
-   SSL Security
-   Status Tracking
-   Tagging
-   Third-Party Integrations
-   Two-Factor Authentication

[See all features](https://www.capterra.com/p/170401/ITGlue/#features)

### Recognition

No recognitions have been awarded to KeePass

No recognitions have been awarded to IT Glue

### Deployment & support

KeePass

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

IT Glue

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

KeePass

-   By Dominik Reichl
-   Located in Germany
-   Founded in 2003

IT Glue

-   By Kaseya
-   Located in United States
-   Founded in 2004

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