# Compare LastPass vs JumpCloud Directory Platform 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare LastPass and JumpCloud Directory Platform based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/151988-175092/LastPass-vs-JumpCloud-DaaS

---

# LastPass vs JumpCloud Directory Platform Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

LastPassJumpCloud Directory Platform2/4 selected

[LastPass](https://www.capterra.com/p/151988/LastPass/)[4.6 (2,784)](https://www.capterra.com/p/151988/LastPass/reviews/)

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

[## LastPass](https://www.capterra.com/p/151988/LastPass/)[4.6 (2,784)](https://www.capterra.com/p/151988/LastPass/reviews/)

Starting Price

$4.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [2,784 reviews](#user-reviews)

Positive

2,616

Neutral

120

Negative

48

[## JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting Price

$3.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

MS

GP

Based on [267 reviews](#user-reviews)

Positive

254

Neutral

12

Negative

1

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## Summary

* * *

Features in Password Management Software

Best performer

43 / 50

Only LastPass

-   Alerts/Escalation
-   Autosave & Autofill
-   Biometrics

39 / 50

Only JumpCloud Directory Platform

-   Data Synchronization
-   SSL Security
-   Status Tracking

User satisfaction

User satisfaction

4.6

User reviews[2,784](https://www.capterra.com/p/151988/LastPass/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.5

Customer support

4.3

User satisfaction

4.6

User reviews[267](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.4

Customer support

4.5

Price starts from

Price starts from

$4Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$3Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed with simplicity for tech novices and innovative features for the tech-savvy, LastPass secures all your business and personal passwords, so you don't have to.

Best for

JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies.

## User reviews

Pros & cons

DJ

Daniel J.

Digital Sales Representative

> "The ability to save passwords, auto generate, secure your information and user friendly extension to autopopulate or update passwords is..."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6810180)

SP

Stephanie P.

American accent coach

> "I have the browser extension installed, and unfortunately it often populates in fields that aren't login fields."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___7132059)

Money S.

Cyber Security Engineer

> "Sensitive data is unmatchedly protected by its strong features, which include password management, two-factor authentication, and safe..."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6318127)

GL

Garcia L.

Technology Solutions Manager

> "There are times when biometric login is not working correctly on certain devices and their customer support doesn't always react to..."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6870503)

AM

Antti M.

Product Owner

> "LastPass also offers solid and easy ways to enhance your security with external passkeys, such as physical Yubico's."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6872995)

SP

Stephanie P.

American accent coach

> "I've had to disable it on some sites due to that issue, but it's likely the same thing would occur with other similar apps."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___7132059)

DN

David N.

Senior System Administrator

> "The app doesn't try to be too much and does its core function as a password manager well."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___7137801)

DR

David R.

Dive Operation Manager

> "Biometric sign‑in occasionally hiccups on older devices, and support guidance can feel generic."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6878655)

VR

Verified Reviewer

Support Operations Specialist

> "I like being able to create folders for certain groupings of passwords too."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___7008928)

JR

Jane R.

HR and Business Manager

> "There's no phone number to call, and I can't use the chat feature because I'm logged out."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___7012459)

SB

Scott B.

Network Engineer

> "This is a great product to handle password management for individuals as well as a company wide password management solution"

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6809896)

JR

Jane R.

HR and Business Manager

> "I've tried everything: I opened a support ticket, sent four emails, and got no response."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___7012459)

MA

Martin A.

Owner

> "LastPass allows me to create a very strong and unique password for everything I need to login to online."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6460845)

EW

Eddie W.

SPM

> "The family functionality is not that convenient and multiple users have to wait for authentication by main user"

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6364528)

DN

David N.

Senior System Administrator

> "There's a free tier for personal use as well which is great for those just wanting to try it out."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___7137801)

VR

Verified Reviewer

Service Desk Supervisor

> "Its overall ease of us can't out shadow the critical loss they experienced as well as their customers."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___7001141)

DN

David N.

Senior System Administrator

> "I think the UI for both browser and mobile is simple to use and navigate."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___7137801)

RR

Ruben R.

IT Manager

> "The online version does not allow to see the password with one click."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6798654)

RR

Ruben R.

IT Manager

> "It is functional, agnostic of mobile platform and/or computer's operating system, easy to access, create folders and manage passwords."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6798654)

JR

Jane R.

HR and Business Manager

> "It's especially frustrating since I'm a paying premium subscriber."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___7012459)

IL

Ivan L.

Service Operational Manager

> "Provides best solutions for privacy and data governance enhancing transparency and accountability."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6542668)

AI

Arda I.

Computer Engineering

> "Even if you need to contact with the customer service it needs you to have a paid account. Why do i need to use your app if i have other..."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___4814763)

Erika M.

Digital Producdt Manager

> "I also use it to store credit card numbers that I need when I'm online and love that it's an extension on Chrome as well as a site that..."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6092790)

DR

Dave R.

Manager

> "I don't have an issue with that security feature, but it is annoying that when the user tries to sign in it doesn't say that it sent the..."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6191352)

AW

Andrea W.

Director of Partnership and Donor Development

> "It allows me to log in quickly!"

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6861277)

ML

Mitchell L.

School bus driver

> "Cost too much and only use on one device"

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6548709)

VR

Verified Reviewer

Senior Software Architect

> "LastPass did a pretty good job keeping my passwords when I used the software a few years ago."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6867144)

SV

Sebastian V.

IT Governance Manager

> "LastPass doesn't provide Firefox support and there are some limitations with the browser extension."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6081194)

RA

Rex A.

Lead Pastor

> "It's a solid password keeper, it has good iOS integration, and can suggest passwords."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6460179)

JJ

Joshua J.

Accounting Manager

> "The only con that I have found is that it is a little cumbersome if you need to have more than one login for an individual site."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___5062253)

SD

Spyros D.

Assistant Professor

> "This has made working much more time-efficient and secure. Plus, logging in once per day is extremely easy."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6864819)

NW

Neil W.

System Engineer

> "LastPass was suffered several times of security breaches, that made a lot of concerns of whether we should keep using cloud-based..."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___4807467)

AM

Alondra M.

Insurance Broker Agent

> "LastPass is very easy to use makes Launching into company websites with prefilled user name and passwords."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6864651)

AR

Amalia R.

Marketing Specialist

> "If suddenly lastpass went down or you forget your password to lastpass, all the passwords you have will definitely be lost."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___4964122)

SH

Salma H.

Admin

> "I work as an admin where there are several accounts that I need to use. Where I work my boss facilitates me with lastpass on his laptop,..."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6260085)

IB

Ian B.

Prevent Manager

> "It is somewhat of a security nightmare if there was a hacker who got a hold of someone's LastPass account, as they would have quick..."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___4852078)

GD

Gerrit D.

Solutions Engineer

> "The new password generator and shared passwords across groups is very useful."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6622225)

AT

Alan T.

sales associate

> "it is very bad on pc, it doesn’t detect password that are already saved and gather them from diffrent sites.i would hve to input each..."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___4466129)

ML

Mike L.

Sales Manager

> "Straight forward navigation of menus lends itself to quick and intuitive workflow."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6496949)

Cailin R.

Social Media Manager

> "The base plan also only allows a limited number of switches between using a mobile phone and a laptop/desktop, which is a huge barrier..."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___3709285)

ML

Mike L.

Sales Manager

> "It has one of the easiest interfaces to learn and use, so you can install it and use it without spending a lot of time on learning how..."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6496949)

HUE

Hans Ulrich E.

Owner

> "Installation on Mac rather tedious."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6559468)

TM

Tim M.

owner

> "Easy for team to access tool without sending password each time."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6827006)

AM

Amanda M.

Paralegal

> "It is inconvenient for her to have to pass along the password to everyone or stop what she is doing in her very busy day to find a..."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6092718)

LM

Lisa M.

Senior Training Advisor

> "LastPass gives me peace of mind that I can put those details somewhere safe and yet accessible."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6790128)

PR

Paula R.

Director

> "with just my mobile device, accessing certain apps and tools became cumbersome."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___4806609)

ML

Marco L.

CTO

> "Secure (LastPass uses industry-standard encryption to protect user passwords), easy to use (user-friendly interface), and various..."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___5061931)

JC

Jamie C.

Solutions Architect

> "I experienced a number of difficulties with other products/pages recognizing my saved passwords through LastPass, which became..."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___3993653)

AA

Aiden A.

Fullstack Engineer

> "The password generation feature is also amazing, and it’s easy to sync across devices."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6589322)

OH

Olivia H.

HR Coordinator

> "There are times where my user and password does not synch with some sites."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___5064018)

Vishal B.

Junior Consultant

> "Its Pass platform compatibility and dependable self-enforcement high-quality simplifies password management on device structures."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6292408)

Zamruddin S.

Founder

> "One biggest reason for the switch is now you can only use LastPass on a single device you can't sync multiple devices with their free..."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___3984940)

SW

Sam W.

Infrastructure Engineer

> "The cloud integration/browser integration is the safest I've used."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6663248)

Tureen Punit G.

Data Engineer and DBA

> "LastPass is a great tool for managing passwords but one thing that I dislike about LastPass is sometimes I find trouble finding the..."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___3932106)

Vishal B.

Junior Consultant

> "In addition, the potential to soundly percentage passwords with individual employees helps collaboration at the same time as keeping..."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6292408)

JL

Jeremy L.

SE

> "Its a bit wonky working in the browser and sometimes can be irritable."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6092652)

AT

Alexandru T.

Inside Sales Support

> "Great feature that I can save passwords, addresses, and even card details, all in one secure place."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6289874)

HUE

Hans Ulrich E.

Owner

> "FA login not very intuitive."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6559468)

DN

David N.

Senior System Administrator

> "The interface is super easy to use and works well."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___7137801)

Chiara P.

Account Manager

> "Although I believe it is a security issue, the chrome plugin disconnects and asks for two-step verification again even though I have set..."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___3544993)

MHD

Marc-Henry D.

Account manager

> "it seems to be a more secure space to store my passwords"

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6629878)

EL

Eitan L.

Director

> "Foolish site, sad service, terrible CLUNKY annoying software."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6724900)

MB

Myles B.

Executive Vice President

> "In a world of MFA and complex password requirements, LastPass is a lifesaver."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6374578)

JP

Josh P.

Project Manager

> "Potentially user error, though!"

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6502490)

PNK

Pater N. K.

Cyber Security Engineer

> "LastPass is the simplest,fastest way to share your passwords."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6636350)

Seth W.

Communications Director

> "Their customer support is also lacking. When we went to turn off auto-renew on our enterprise subscription so that we could finish out..."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___4679114)

ADCT

Allan Del Cris T.

Onboarding Credentialing Specialist CSR

> "Overall, I would highly recommend this tools to other healthcare provider who need to access multiple platform that requires heavy..."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6680183)

SR

Sam R.

Network Engineer

> "Sometimes LastPass gets confused on what username and password to use on the same website/domain, but different login (Partner Portal,..."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___3525461)

MG

Mladera G.

Digital Marketer

> "LastPass comes with great security features - cyber threats are a thing of the past."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6464548)

ST

Szabolcs T.

Software developer

> "They had multiple serious security breaches so they completely lost my trust."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___4807413)

VD

Viktoria D.

Senior Associate

> "LastPass is the easiest way to collect all your passwords and keep them safe."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6669601)

ML

Marco L.

CTO

> "Cost: the paid plan is more expensive than some other password managers."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___5061931)

JR

Jane R.

HR and Business Manager

> "The app is easy to use and works across all my devices."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___7012459)

SB

Sudeep B.

Supply Chain Consultant

> "At times the only clunky thing I would find is that if I had updated a password on one device, it would take some time to refresh on..."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___4712829)

KH

Kaitlyn H.

Baker

> "Keeps all my information easy to access, but secure and safe."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6852281)

LG

Lance G.

Operations Manager

> "Lack of transparency after they experienced a breach."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6193823)

VD

Viktoria D.

Senior Associate

> "It also realizes new data and refreshes it."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6669601)

AL

Alaister L.

Software Developer

> "The autofill feature does not work in non-browser desktop apps and a few websites."

[See full review](https://www.capterra.com/p/151988/LastPass/#GetApp___4343492)

AP

Aakash P.

Accessibility Consultant

> "The autofill feature works really work and never lets you down."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___6453328)

SC

Shoshana C.

Senior Human Resource Officer

> "Maybe it is too secure, I have been trying to change my password for the last few months it the page won't load and when it does, it..."

[See full review](https://www.capterra.com/p/151988/LastPass/#Capterra___4463628)

[View Reviews](https://www.capterra.com/p/151988/LastPass/reviews/)

VR

Verified Reviewer

IT Service Desk Engineer

> "It provides a centralized, cloud-based solution for managing users, devices, and access, which simplifies IT administration and..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065798)

MaJ

Matías J.

VP ETECH

> "Advanced Data Visualization & Global Admin RBAC Scoping: While the Directory Insights provide raw telemetry, the native reporting lacks..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562)

GP

Giovanni P.

IT Manager

> "Jumpcloud includes more tools than other SSO solutions: MDM, Password Manager, Computer Management. And it is fully compatible with..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060007)

AGS

Archangel Gabriel S.

Desktop Support Engineer

> "It can only apply or set policies on the device not on the specific users, so even the local administrator user profile account is..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7073150)

SM

Shake M.

Senior it manager

> "Being able to manage users, enforce security policies, handle authentication, and oversee both Windows/macOS devices from a single..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972)

DP

Dipak P.

System Admin

> "The main downside for me is that some of the more advanced settings aren’t always obvious at first—you sometimes have to click around a..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

DK

Dima K.

IT DevOps

> "Works well and covers together few OS and allows you to manage the devices and users from one place, lately also can work as update..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060412)

IFR

Ian Faulo R.

Service Desk Engineer

> "There are times when the agent runs into sync or connectivity issues, which can be a bit frustrating and usually requires extra..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

MC

Mac C.

CISO

> "I chose JumpCloud so I wouldn't have to rely on Microsoft so much (Azure AD in particular), and in many ways, JC has allowed me to do..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059978)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud doesn't possess the ability to create custom fields for devices in order to store additional information"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

DP

Dipak P.

System Admin

> "I like that it works smoothly across different operating systems and that most routine tasks—like onboarding new employees or enforcing..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

PU

Philipp U.

Lead Engineer

> "The application is slightly clunky - my use case of simple management for a small business is often slightly tricky."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059950)

RVU

Robert Vince U.

Desktop Suppoer Engineer

> "It is often viewed as the ideal solution for companies that have outgrown traditional on-premises directories or those that were "born..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059962)

LH

Liz H.

Executive Assistant

> "At times even when asking for permission via mobile device there are kinks that don’t allow notifications to come through even though..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562)

SM

Shake M.

Senior it manager

> "I appreciate most about JumpCloud is the way it unifies identity, device, and access management into one platform."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972)

SJ

Steve J.

IT Manager

> "Sometimes we get to check out new offerings, but then they become paid, and I have now wasted a bunch of time if we decide not to use..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060259)

WM

William M.

IT Jr. Systems Administrator

> "Even more so now that we have the Automated Device Enrollment enabled for macOS, this process is even more seamless and so far has..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

MH

Michael H.

Robotics and IT Technician

> "Installing agents on macs is a bit of pain (due to macs of course)"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975)

CD

Corbin D.

Security Engineer

> "Great features, logging, reporting, and an API and webhooks for anything you might want to build on top of it!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061035)

MaJ

Matías J.

VP ETECH

> "Instead of paying for and managing four different agents on the endpoint, we now manage one."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562)

Saravana P.

Technical team lead

> "I like that JumpCloud Directory centralizes user and device management in one place, making administration very efficient."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060367)

KT

Kazuhiro T.

Engineer

> "Dynamic IP address is NOT supported."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059487)

DP

Dipak P.

System Admin

> "In short, JumpCloud has made our identity and device management more efficient, more secure, and generally less stressful."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

SM

Susan M.

CISO

> "The price has been increasing day by day, which impacts our budget planning."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061224)

DP

Dipak P.

System Admin

> "Our team uses a mix of Windows and Macs, and JumpCloud manages both without me having to babysit anything."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud doesn't have a quick method of accessing our integrated platform"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

KP

Katrina P.

IT Analyst

> "I like that it fosters team collaboration and provides easy deployment and remote access of services and projects."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7049585)

EP

Eli P.

Centralized Services

> "This can cause confusion for less experienced technicians."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6820255)

VP

Vaibhav P.

System Administator

> "It's a nice and value-for-money product for the company, and jumpcloud customer support and remote access are also good!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644)

AF

Angel F.

IT Manager

> "Limited reporting features, occasional syncing issues"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6579607)

LH

Liz H.

Executive Assistant

> "I like that it provides secure access to the different platforms we use at our company and that it has a mobile option."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562)

AG

Ajay G.

IT and Devops

> "The product is somewhat complex to use and has a steep learning curve."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7007715)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud integration allows us to make sure the information stays consistent by providing additional redundancy."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

MM

Meenakshi M.

Project Coordinator

> "Offline device support is lacking some functionalities - such as locking an offline device."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4970054)

MH

Michael H.

Robotics and IT Technician

> "Been loving it so far, really helps keeping track of every device in the company and makes things alot more organized!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975)

SK

Santhosh K.

SOC Analyst

> "the potential of inefficiency and errors induced by having to push the command each time a selection is made-Pushing the command on a..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

KS

Kevin S.

Lead IT Systems Engineer

> "Overall, our experience with JumpCloud has been fantastic, and whenever we do have issues that we surface to our account team, they are..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059893)

ED

Emily D.

HRBP

> "Not always easy to authenticate - authenticator needs to be downloaded as a seperate app, and sometimes it expires within seconds even..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3845908)

IFR

Ian Faulo R.

Service Desk Engineer

> "I like how JumpCloud centralizes user and device management in one place."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

ME

Moses E.

Managing Director

> "Without proper training, it could be dangerous to make changes in the settings and configurations."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4589816)

AB

Adam B.

CTO

> "The group control for Windows and Mac is perfect for an SME."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060167)

SK

Santhosh K.

SOC Analyst

> "As a result, devices may become vulnerable to security threats or stop working correctly."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

DP

Dipak P.

System Admin

> "The security features, like MFA and policies, are simple to roll out and don’t confuse users, which is a huge plus."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

DW

Danny W.

Technical Team Lead and Systems Administrator

> "Customer Service takes ages (no international support outside US business hours), we had our account suspended and it took over 5 days..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181844)

IFR

Ian Faulo R.

Service Desk Engineer

> "The integrations with other tools are also very helpful and save a lot of time."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

AP

Ari P.

CISO

> "Integrating more 3rd parties for SSO, sometimes AV's dont like the powershell jumpcloud runs and blocks it."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3183023)

RK

Raul K.

Group Director of Technology

> "sensitive content hidden\] and he was very interested to understand some of the features we would want to see in future iterations of..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7037989)

RK

Ravit K.

Head of Operations

> "There's a bug and it locks our users, especially in Ubunto but also in Macs and it caused a HUGE inconvenience for us."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193554)

DP

Dipak P.

System Admin

> "The setup was pretty straightforward, and once everything was running, it honestly felt like the system kind of “got out of the way”..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

JT

Jon T.

Senior Manager of Technical Operations

> "Deploying JumpCloud in a zero touch flow when using a 3rd party MDM is not well supported."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181837)

CT

Chris T.

IT Lead

> "Overall I had a solid experience with JumpCloud for device management and some SSO work."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060193)

VR

Verified Reviewer

Systems Engineer

> "I was unable to test the Jump Cloud as a solution as my account got disabled shortly after being created."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#GetApp___3044252)

JJC

John James C.

Desktop Support Engineer

> "Overall, my experience with jumpcloud was great, and I'm still learning some new features that we can use to mainstream for our..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7082389)

AA

Arockia A.

Senior Manager

> "Custom package deployment through chocalatey is pain for the admin to setup securely"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181927)

TC

Tomer C.

Head of Cloud Infrastructure

> "Customizing policies, attaching to endpoints, really easy management."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059690)

ZM

Zachary M.

Asociate IT Admin Engineer

> "Certification renewal requires the same account, this was likely implementation error on our end, but caused major headaches)"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3197366)

JM

Jon M.

Broadcast network engineer

> "Very simple to set up when you have multiple devices across the network with easy to use process that makes the setup simple."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059846)

AB

ADam B.

Director of IT

> "No unified passwords, a home built radius server held together by a band-aid and Mac clients that see no benefit and 2 AD servers that..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2381833)

KS

Kevin S.

Lead IT Systems Engineer

> "Additionally, working with our account team at JumpCloud is almost certainly the best experience I've ever had with a vendor."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059893)

SP

Sanjay P.

pres

> "some of the functions are clunky, and reporting could be better."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193491)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud works with our previously supported Operating Systems, both Windows and Mac"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

DS

Dror S.

Head of IT

> "lack of Linux support compared to Windows & MAC"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181945)

JS

Josh S.

IT Coordinator

> "Also provides great centralization for updating software on workstations"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6807812)

DR

David R.

President/Owner

> "Learning curve can be a little steep if the user does not have tech knowledge."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193508)

LT

Laura T.

Marketing - Designer

> "The interface is user-friendly and the ability to manage multiple systems and applications from one platform is a game changer."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6510150)

MB

Murray B.

Veterinarian

> "Cost for the jump cloud program may prohibit general use"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3205901)

DP

Daniel P.

System Administrator

> "We manage Mac and Windows and users we are very satisfied."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059629)

MS

Marco S.

CSO

> "Currently, Linux is behind with little functionality compared with the others."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182693)

RC

Rachel C.

Junior Developer IT Support

> "Overall, this is a good product with a slight learning curve for people new to MDM, but it is far better than Intune."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059954)

DR

Daniyal R.

IT Engineer

> "a little bit costly and some of the features are still under process."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182031)

DP

Daniel P.

System Administrator

> "Commands (scripts) are robust."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059629)

ES

Edan S.

Manager, Information Security and Infrastructure

> "Like w/ any software, sometimes my prorities are hit, sometimes they feel forgotten."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181952)

OD

Oscar D.

IT Manager

> "The user interface is very simple and visually appealing."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7131798)

DA

David A.

IT manager

> "integrations arent the easy and documentation is too general"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193514)

VP

Vaibhav P.

System Administator

> "It's user-friendly for both regular and admin users."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644)

MC

Marty C.

Senior IT Security Operations Engineer

> "Without paid support, it can be difficult to adapt to using Jumpcloud if you're not familiar with Active Directory and Group Policies."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2400121)

KR

Kyle R.

IT Project Manager

> "I love that i can easily import users from multiple vendors."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6829769)

AK

Ana K.

housewife

> "I do not even know what any cloud directory is."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3195244)

VP

Vaibhav P.

System Administator

> "New IT personnel can easily understand it and manage it smoothly."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644)

ES

Edan S.

Manager, Information Security and Infrastructure

> "I shouldn't have to maintain tons of policies."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181952)

[View Reviews](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

## User interface

[LastPass](https://www.capterra.com/p/151988/LastPass/)

4.63 (2,784)

4.63 (267)

### Features

LastPass

Top features

43/50

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   Administrative Reporting
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Audit Management
-   Audit Trail
-   Authentication
-   Autosave & Autofill
-   Biometrics
-   Collaboration Tools
-   Compliance Management
-   Credential Management
-   Customizable Branding
-   Data Storage Management
-   Data Synchronization
-   Encrypted Password Storage
-   Event Logs
-   File Storage
-   Generative AI
-   IP Restriction
-   Mobile Access
-   Mobile Alerts
-   Multi-Factor Authentication
-   Multi-Language
-   Multiple User Accounts
-   Password Generator
-   Password Management
-   Password Policies
-   Password Synchronization
-   Policy Management
-   Real-Time Monitoring
-   Real-Time Notifications
-   Reporting & Statistics
-   Risk Assessment
-   Secure Data Storage
-   Secure Login
-   Secure Password Sharing
-   Security Auditing
-   Security Breach Monitoring
-   Single Sign On
-   SSL Security
-   Status Tracking
-   Tagging
-   Third-Party Integrations
-   Two-Factor Authentication

[See all features](https://www.capterra.com/p/151988/LastPass/#features)

JumpCloud Directory Platform

39/50

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   Administrative Reporting
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Audit Management
-   Audit Trail
-   Authentication
-   Autosave & Autofill
-   Biometrics
-   Collaboration Tools
-   Compliance Management
-   Credential Management
-   Customizable Branding
-   Data Storage Management
-   Data Synchronization
-   Encrypted Password Storage
-   Event Logs
-   File Storage
-   Generative AI
-   IP Restriction
-   Mobile Access
-   Mobile Alerts
-   Multi-Factor Authentication
-   Multi-Language
-   Multiple User Accounts
-   Password Generator
-   Password Management
-   Password Policies
-   Password Synchronization
-   Policy Management
-   Real-Time Monitoring
-   Real-Time Notifications
-   Reporting & Statistics
-   Risk Assessment
-   Secure Data Storage
-   Secure Login
-   Secure Password Sharing
-   Security Auditing
-   Security Breach Monitoring
-   Single Sign On
-   SSL Security
-   Status Tracking
-   Tagging
-   Third-Party Integrations
-   Two-Factor Authentication

[See all features](https://www.capterra.com/p/175092/JumpCloud-DaaS/#features)

### Recognition

No recognitions have been awarded to LastPass

No recognitions have been awarded to JumpCloud Directory Platform

### Deployment & support

LastPass

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

JumpCloud Directory Platform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

LastPass

-   By LastPass
-   Located in United States
-   Founded in

JumpCloud Directory Platform

-   By JumpCloud
-   Located in United States
-   Founded in 2012

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[PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/)

$3/month

Price

$1650/year

4.4

Features

4.7

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/174535-175092/PDQ-Deploy-vs-JumpCloud-DaaS)

[LastPass](https://www.capterra.com/p/151988/LastPass/)[4.63 (2,784)](https://www.capterra.com/p/151988/LastPass/reviews/)

vs

[Dashlane for Business](https://www.capterra.com/p/147623/Dashlane-for-Business/)[4.49 (276)](https://www.capterra.com/p/147623/Dashlane-for-Business/reviews/)

$4/month

Price

$8/month

4.6

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/147623-151988/Dashlane-for-Business-vs-LastPass)

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

$3/month

Price

Contact vendor for pricing

4.4

Features

4.5

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/175092-184229/JumpCloud-DaaS-vs-NinjaOne)