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Membership-based organizations with a need to recruit, engage, and manage members, empower staff, and streamline operations using the latest technology solutions.
From single site to multi-site operators, franchises, big chains, leisure trusts, not-for-profit, councils and boutiques.
We had a great sales and implementation process and have been using the software for three years and still love it. Customer Service has been really good as has been the developement team.
You will know what I mean if you ever play around this system and see all the "dead" buttons and fields. Come on that's programming 101 remove the user fields if it no longer works.
My experience has always been positive. The assistance of the IT team has been helpful and informative, that is always appreciated.
Sure they have those, the problem is they are from 5 years and 6000 patches ago when the software was completely different.
It is good, by comparison to other products and the customer service has always been able to help and solve what is needed.
We're not able to edit a block series. We're also not able to setup a recurring special event.
We have a lovely website and the members can use the app easily as well. I like the ease of sending out monthly statements via email.
We use two of these features (Spa and Guest Rooms) and there isn't a lot of new development around these areas which can be frustrating.
The dark interface is pleasant to the eye without straining, and the system is quick and efficient. Making contact with leads is made easy, and keeping track of their status is of great help.
To make matters worse, they have only offered a discount equivalent to 3 months of service, which means we will lose 6 months. This is totally unacceptable.
This level of flexibility is invaluable for creating effective communication strategies that can improve member retention and drive revenue growth.
While using this platform, I found it challenging to navigate the reporting system. It seemed convoluted and time-consuming, leading to frustration and a lack of efficiency.
The hyper sense of connection we now have with our members is a testament to the Keepme team's dedication to improving our business.
Regrettably, this hadn't been done and they are still unable to access the relevant data to offer a fully functioning solution.
I love to keep my prospects organized and easy to reach out to a large group en masse.
Aside from one other system we use in the gym, I can't say I much of anything to compare it to. I don't really have any complaints.
Clubessential
Keepme
Top FeaturesClubessential
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Keepme
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