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Whether you're an SMB or Enterprise business, in Marketing, Sales or Operations we have solutions that can help you overcome your business challenges to help you improve performance
It caters to automotive dealerships, service departments, sales departments, managers, directors, service advisors, and more.
We are going from strength to strength in our partnership and helping to bring the business on board about how powerful this tool is.
Leaving implementation up to the user following a guide can lead to mistakes.
A deeper level understanding of what channels are driving phone enquiry that is converting - great platform, excited to know how they evolve the platform from here.
I'm sure there's reasons for this, but it's just a mild inconvenience at times as sometimes their workload is high, it can take a little longer for a response.
The powerful insight we can give to the business about our marketing spend, the calls it drives and the great customer service we get from the infinity account team.
I found the early stages of setting the tracking difficult, understanding the behind numbers and setting up a call whisper, however, the service team walked us through it, and we got through it well.
I don't know much about competitor offers but I can definitely recommend Infinity for their great service.
The Min letters to be used amount, and no iption to skip comments.
I love how you can keep track of how many calls you are making (can see daily calls,monthly,etc) I also love how you have the ability to see different metrics with the calls too.
It needs a feature that if a call was missed but then a return call is done within a set timeframe it removes the missed call from the count (say within 12 hours of the missed call).
CarWars - A great tool to improve your skills and that of your team.
Sometimes there are delays with tracking and the AI can sometimes make mistakes when transcribing and rating calls.
Ease of use, integration with other applications and support is always great.
At this moment I can not think of any cons for Car Wars.
Having used this as an agent and now as management, I can see the benefit of this program from both sides. As an agent, the recordings insure the ability to hear myself when reviewing one of my calls.
This leads to extra work in the form of having to go behind the system and edit its error in recognition.
Infinity Call Tracking
Top FeaturesCar Wars
Infinity Call Tracking
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Car Wars
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