# Compare CTM vs Mango Voice 2026 | Capterra > Unsure of what to choose? Check Capterra to compare CTM and Mango Voice based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/152004-249548/Call-tracking-software-vs-Mango-Voice --- # CTM vs Mango Voice Features and Cost Comparison Last updated March 14th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CTMMango Voice2/4 selected [CTM](https://www.capterra.com/p/152004/Call-tracking-software/)[4.6 (152)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) [Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.7 (109)](https://www.capterra.com/p/249548/Mango-Voice/reviews/) [## CTM](https://www.capterra.com/p/152004/Call-tracking-software/)[4.6 (152)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting Price $79.00/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment DH VB Based on [152 reviews](#user-reviews) Positive 143 Neutral 6 Negative 3 [## Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.7 (109)](https://www.capterra.com/p/249548/Mango-Voice/reviews/) Starting Price $32.95/month Value-for-Money 4 Functionality 4 Ease of Use 4.2 Customer Service 3.8 Reviews Sentiment TE TE Based on [109 reviews](#user-reviews) Positive 69 Neutral 17 Negative 23 What’s your intended use case? ## Summary * * * Features in Call Tracking Software Best performer 44 / 48 Only CTM - Activity Tracking - Call List Management - Call Scoring 18 / 48 User satisfaction User satisfaction 4.6 User reviews[152](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Ease of use 4.4 Functionality 4.6 Value for money 4.5 Customer support 4.6 User satisfaction 3.7 User reviews[109](https://www.capterra.com/p/249548/Mango-Voice/reviews/) Ease of use 4.2 Functionality 4.0 Value for money 4.0 Customer support 3.8 Price starts from Price starts from $79Usage Based, Per Month - Free version - Free trial Price starts from $32.95Per User, Per Month - Free version - Free trial Best for Best for CTM is used by marketing agencies, digital marketers, sales teams, contact centers, and global organizations. Best for Dentist offices, chiropractic offices, hospitality, law offices, financial agencies as well as integrations for PMS or PES companies. ## User reviews Pros & cons DH David H. Director, Marketing > "Their team built a custom script that pulls specific UTM parameters from our activity session data and logs them into our CRM, giving us a..." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7049178) SM Sean M. Director of Admissions > "CTM, being web-based, also has the potential to experience lags in quality, dropped calls and other issues. And aforementioned, because the..." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7039356) VB Vincent B. Marketing Director > "Their integrations (Google Ads, CRM platforms, analytics tools) are solid and reliable, and the platform scales well as call volume grows." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7062826) JW Jared W. PPC Specialist > "You cant filter calls by campaign medium." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7008979) OV Owen V. API Integrations Specialist > "This allows us to seamlessly integrate with other platforms including our CRM." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7030442) CD Colin D. Digital Marketing Strategist > "As a self-proclaimed power user I do wish I could grab more data at once, but this is probably a "me problem"." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7016744) OV Owen V. API Integrations Specialist > "These features are usually free of any additional cost and allows for a more sophisticated phone system." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7030442) LH Lynda H. Office Administrator > "The things I like least are probably more an issue of training and use, but I have had a lot of trouble with "forwarding" the line to my..." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___6176380) SM Sean M. Director of Admissions > "I had a moment the other day where I was asked about my current call platform (CTM) in comparison to an older platform we used prior, and it..." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7039356) MM Meghan M. Director of Interactive and Web Development > "My operations team hates the wait time for Trust Center and setting up text message campaigns. But they do understand the reason for delay." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___6164846) MM Mitchell M. Director of Paid Media > "It is at the core of my work. And, their support has been helpful when needed for bugs and issues I run into occasionally along the way." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7062808) Himanshu J. Realestate Sales associate > "Pricing structure is bit expensive." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___6626994) MD Max D. Director of Business Development > "Very robust a capable platform for managing calls. If you can dream it, call tracking metrics can make it happen." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7019155) JP Jorge P. Digital Marketing Manager > "Sometimes, we want to share calls with our clients in a very simple manner for a quick listen without having the client log in to a computer..." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___3845218) CM Corey M. Digital Strategist > "Easy integration & source tracking to Google Analytics & Google tag" [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7032125) CH Chris H. Software Developer > "Namely, not all endpoints and not all options within an endpoint are documented." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___6157987) PN Pius N. Marketing Director > "CallTrackingMetrics navigates all the messaging structures, and it supports a consistent communication plan." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___6278014) CH Chris H. Software Developer > "Their api documentation is lacking in some aspects." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___6157987) Himanshu J. Realestate Sales associate > "It is working as advance tracking software for us to generate lead and to manage updates." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___6626994) NL Nick L. Marketing > "The user interface can feel cluttered at times." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___6175652) DH David H. Director, Marketing > "Very responsive and careful to listen and address issues related directly to our product and goals." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7049178) MD Meira D. Marketing > "I implemented every change they recommended, including purchasing more numbers and inputting more sources but it was never resolved. When we..." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#SoftwareAdvice___3502101) SB Shay B. CMO > "From account setup to onboarding and day-to-day operations, everything runs smoothly and reliably." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7008076) MT Max T. Director of Client Services > "At times the software can be a bit difficult to navigate when it comes to user administration and access levels." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___3826018) Himanshu J. Realestate Sales associate > "Perfectly integerable with other marketing tools to track and evaluate calls which are done by different marketing channels." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___6626994) MV Matthew V. Director of Call Center Operations > "Changing from my old softphone had a lot of glitches." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___3810645) SJ Sabrina J. Digital Marketing Coordinator > "Call recording has been a particularly beneficial feature, as it has helped our clients identify high-performing channels with longer call..." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___6157926) AP Austin P. Marketing Consultatn > "The amount of hoops and "gotchas" to set up a simple number pool is horrifying. If your goal is to track inbound calls, you are better off..." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#GetApp___2949371) SJ Sabrina J. Digital Marketing Coordinator > "We like that it allows us to efficiently track the results of our multichannel marketing campaigns by accurately attributing phone leads to..." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___6157926) AS Alexander S. PPC Analyst > "It's very difficult to dig in and get account-level information." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___3487542) MA Mike A. Owner > "I enjoys using this platform it was great visually and easy to maneuver through out wether using for phone calls or screening definitely seems..." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7003921) KL Kaolhi L. B2B GROWTH MARKETING MANAGER > "However, it does cost money to get this service." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___3810295) PJ Pedro J. Marketing coord > "It gives you all the information you need and it\`s easy to navigate once you set your agents." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7018721) AS Alexander S. PPC Analyst > "It's very silly compared to many alternative options out there." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___3487542) WM Wendy M. Manager, Intake > "sensitive content hidden\] made us feel supported by responding quickly and following through until everything worked smoothly." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7014434) AP Austin P. Marketing Consultatn > "I've spent $$$$'s on call tracking softwares and can confidently say this is not the one to use." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#GetApp___2949371) LH Lynda H. Office Administrator > "CallTrackingMetrics allows us to see through the phone to better serve our customers and place greater value on their time and ours." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___6176380) DV Dominic V. Business Intelligence Developer > "It took months, many duplicate cases, and threatening to find another vendor for me to actually get some helpful tech support." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___2353288) JW Jared W. PPC Specialist > "Overall experience has been great, I would recommend anyone looking to implement a call tracking software to try our CTM" [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7008979) TG Tiffany G. Operations Manager > "It goes really far in-depth and isn't easily understood how to do a simple task rather than such broad ones when using "reports"." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___2748453) MC Miesje C. Marketing Consultant > "At every turn, the folks at CTM have gone out of their way to help us resolve our issue." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7016949) JS Jeff S. President > "The reporting and reports is not as clean and robust as others." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___2748362) MD Max D. Director of Business Development > "out of 5 so far. While the platform is vast and somewhat complicated - the capabilities are worth it." [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7019155) JG Jean G. Chief Digital Officer > "Not easy to run multiple callcenters in one account (work in progress)" [See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___2339905) [View Reviews](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) TE Taya E. Medical Assistant > "Their staff is very helpful in providing step-by-step instructions to manage tasks within Mango Voice." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6810142) NT Nicki T. OWNER > "I do not know how they perform their audit but it was done incorrectly." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6449931) TE Taya E. Medical Assistant > "I like that you can easily access call logs and get customer support." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6810142) AT Allie T. Director of Operations > "There have been several days of issues of phones not working, calls getting dropped, not being able to answer..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498802) RC Rebeca C. Front Desk Representative > "It allows me to keep in touch with clients/patients very easily." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6834282) BS Barbara S. Office Manager > "Our business relies heavily on incoming and outgoing calls and having that not working cripples a large..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498740) MB Matt B. IT Project Managment > "What i like about Mango Voice is the team is willing to work with you to solve issues." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6820549) KH Kelsey H. Accounts Receivable > "When making changes on the admin side for extensions etc, it seems complicated, I always miss a step and have..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498624) TL Tiffany L. Office Manager > "The best thing about Mango Voice is that you can listen to past phone calls to verify information and that we..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3491093) VS Venkatesh S. CEO > "The number porting was incomplete when I was told it was but then it had not been and both my offices was..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498653) NG Nicole G. COO > "The cloud-based soft-phone allows us access to our system from anywhere, so we can call patients from OUR..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498661) RB Roger B. Owner/dentist > "I cannot know how many patients I've lost due to the system being down, nor can I know how many patients I..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489066) RC Rebeca C. Front Desk Representative > "Mango it's an easy access app." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6834282) SW Sean W. Doctor > "We have experienced two weeks in a row where we can't access our lines and phone calls, and they have no..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498654) LM Lori M. Office Mgr > "There are so many features, a few of which integrate into our Open Dental software and our Flex application..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3491104) JP Jonathan P. Patient Care Coordinator > "Sometimes the phone audio quality from both the caller and receiver isn't able to hear one or the other." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113) CD Chelsea D. Front Office Manager > "Mango Voice has streamlined our practice and brought it up-to-date with VoIP services that integrate well..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500073) JP Jonathan P. Patient Care Coordinator > "The app on my phone sometimes shows up with a blank white screen whenever I try to make calls." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113) JV Jenny V. Office Manager > "I like that I have the ability to listen to a voicemail from my email since the mobile app does not let you..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489045) KC Kyle C. Owner > "Even if it is cheaper, their constant outages and time your team will spend on the phone w support are worth..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498692) JP Jonathan P. Patient Care Coordinator > "I like being able to use my cell phone when I'm out of the office and still be able to contact patients." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113) JV Jenny V. Office Manager > "I use the android version and it is inconsistent on working while trying to call people from the office..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489045) NG Nicole G. COO > "The price point was much better than our previous VOIP telephone provider with much better software and..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498661) EE Erika E. Front desk > "There are times that the phone just does not want to work absolutely nothing different just all of a sudden..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___4230547) JH Jake H. CEO > "I love that we can record our calls to train our team on what they are doing well and what can be improved." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499812) JO Jenell O. Office Manager > "The integration with our software doesn't work as well as we wanted it to but that's not all on Mango, it's..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489130) DM Daryl M. president- moss chiropractic > "I didn't know there were so many more options to help manage calls and messaging. " [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489093) AT Allie T. Director of Operations > "We run a dental practice and for pts not be able to call us or even us call them back is extremely..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498802) PP Pattee P. Office manager > "My patients love being able to text me and it's a much quicker response time than email." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489100) MO Melissa O. Office Manager > "This is a problem because we are a busy dental office and it makes us seem unreliable to our patients." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498685) JJ Jennie J. Front Office > "I also like the feature of being able to see how is calling the office" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489092) MB Michelle B. Dds/owner > "I was frustrated when the phones were down and we couldn’t reach anybody to teach us how to move our service..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3488984) JO Jenell O. Office Manager > "I was able to let them know what I wanted and they made it happen within the programs scope." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489130) AL Amy L. Office Manager > "Phones, systems, customer service, billing, app, you name it, it does not work like it should. " [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490069) HB Holly B. Office Manager > "Overall it has been a great experience- so nice to have calls go to voicemail instead of having to place 1st..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498636) KS Kim S. Office Manager > "We recently have ha many issues with dropped calls, lines down or east coast issues.." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498614) DW Dawn W. Office Manager > "I can also change or update the settings easily online as well, very." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489097) JC Jon C. Dentist > "Unfortunately, the team at Mango was unable to port my numbers over from my previous provider. " [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499946) BD Benjamin D. Associate > "The phones work for calls, but are otherwise only OK." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489236) JR Janine R. Office Manager > "It is really difficult to use the app or even the soft phone, making it almost impossible to work from home." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498996) NL Nicole L. Schedule Coordinator > "I like that all calls are recorded and you can go back and listen." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489035) BB Blair B. Practice Administrator > "For a medical office to be without phone service for HOURS and have no one to speak with about it is..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498708) CD Chelsea D. Front Office Manager > "Overall, we have had a positive experience with Mango Voice since implementation. Although there has been..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500073) CM Christina M. Office Manager > "The phones are constantly "down" - or the phones work but voicemail is not available." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489536) KC Kyle C. Owner > "I like their text feature when it works." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498692) PP Parth P. Dentist > "Overall been a happy customer but definitely need to work out the kinks where it goes down once or twice a..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489013) DP Dustin P. Office Manager > "VOIP is a cheaper alternative and is easy to manage once you learn the interface." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498662) MM Mary M. Office Manager > "The amount of times the service is interrupted and is down." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500221) BG Bhumija G. Dentist > "Caller id is a useful feature ." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498669) BP Bradford P. Owner > "Seems like we get dropped calls and have had multiple several hour long outages." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499833) DC Diana C. Office Manager > "Mango is easy to call or chat with and the service and resolutions are quick. " [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490129) JM Jodie M. Owner/Doctor > "Can be a bit challenging to figure out some of the features which leads to them not being utilized" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489055) JP Jonathan P. Patient Care Coordinator > "I do think that it's easy to use on my cell phone when I work remotely." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113) MW Marc W. Owner > "Call lag, static, dropped calls frequently" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498616) DC Diana C. Office Manager > "Minimal issues and great resolution." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490129) KC Kyle C. Owner > "Now, about every 4-6 weeks there is an outage where their services do not work." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498692) BD Brian D. Pediatric Dentist > "Easy to use app and like the ability to choose my own numbers" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499247) ES Ellis S. Owner > "Most of the time, we don't even notice any change. When we do notice the changes, it is frustrating." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3488998) TL Tiffany L. Office Manager > "It is also very convenient that we can also fax using this software!" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3491093) SC Scott C. Owner > "Once again the only gripe is the web app and the texting that are terrible." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499017) AL Arnel L. dentist > "Porting was easy and staff can use it right away without much training." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489531) AB Abishek B. Owner > "Wait times with customer service are ridiculously long." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498771) JB Jessica B. Purchasing > "Mango has great customer service and is always there quickly to help." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498668) PP Parth P. Dentist > "When phone systems go down and we lose business" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489013) JE Jay E. VP > "Pretty consistent most of the time." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499058) OL Olivia L. Admin Assistant > "Phone lines get are off and there is no time given of it being resolved." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3514095) RL Richard L. Office Manager / IT Administrator > "It's stable most of the time." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489047) JP Jonathan P. Patient Care Coordinator > "I have to keep signing in and go through that whole process and it does waste time." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113) JH Justin H. Dentist > "Easy to implement, I like the new text option" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490445) RV Rose V. Guest Relations Manager > "In Canada, the Mango Voice app is not available." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3492086) DW Dawn W. Office Manager > "Very pleased, as a matter of fact, I have told several other offices about Mango Voice." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489097) SW Sandra W. Office Manager > "The previous questions make me aware we may not be using our service to its full potential." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500528) VR Verified Reviewer dentist > "integrations works great." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500682) BD Brian D. Pediatric Dentist > "It is hard to determine how to setup your own voicemail" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499247) JP Jonathan P. Patient Care Coordinator > "The app is very easy to navigate and it gets the job done." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113) TH Tariq H. DENTIST > "it gets more pricey if you add users." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490147) KH Kelsey H. Accounts Receivable > "Customer Service is great and always super helpful!" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498624) JP Jonathan P. Patient Care Coordinator > "However, the repetition of signing in does waste a lot of time." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113) JH Jake H. CEO > "Better connection." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499812) PF Patrick F. Endodontist-Practice Owner > "Too many glitches. " [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498651) [View Reviews](https://www.capterra.com/p/249548/Mango-Voice/reviews/) ## User interface 4.64 (152) [Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/) 3.69 (109) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features CTM Top features 44/48 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automatic Call Distribution - Call Center Management - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scoring - Call Scripting - Call Tracking Metrics - Call Transcription - Call Transfer - Call Whispering - Campaign Analytics - Campaign Management - Computer Telephony Integration - Contact Management - Conversion Tracking - CRM - Customizable Reports - Data Import/Export - Generative AI - IVR - Keyword Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Monitoring - Multi-Campaign - Performance Management - Predictive Dialer - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Reporting & Statistics - ROI Tracking - Third-Party Integrations - Voice Mail [See all features](https://www.capterra.com/p/152004/Call-tracking-software/#features) Mango Voice 18/48 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automatic Call Distribution - Call Center Management - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scoring - Call Scripting - Call Tracking Metrics - Call Transcription - Call Transfer - Call Whispering - Campaign Analytics - Campaign Management - Computer Telephony Integration - Contact Management - Conversion Tracking - CRM - Customizable Reports - Data Import/Export - Generative AI - IVR - Keyword Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Monitoring - Multi-Campaign - Performance Management - Predictive Dialer - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Reporting & Statistics - ROI Tracking - Third-Party Integrations - Voice Mail [See all features](https://www.capterra.com/p/249548/Mango-Voice/#features) ### Recognition No recognitions have been awarded to CTM No recognitions have been awarded to Mango Voice ### Deployment & support CTM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Mango Voice Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details CTM - By CallTrackingMetrics - Located in United States - Founded in 2010 Mango Voice - By Mango Voice - Located in United States - Founded in ## Popular Comparisons [CTM](https://www.capterra.com/p/152004/Call-tracking-software/)[4.64 (152)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) vs [800.com](https://www.capterra.com/p/208208/800-com/)[4.71 (321)](https://www.capterra.com/p/208208/800-com/reviews/) $79/month Price $149/month 4.6 Features 4.6 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/152004-208208/Call-tracking-software-vs-800-com) [Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.69 (109)](https://www.capterra.com/p/249548/Mango-Voice/reviews/) vs [Fathom](https://www.capterra.com/p/276054/Fathom/)[4.97 (807)](https://www.capterra.com/p/276054/Fathom/reviews/) $32.95/month Price $15/month 4.0 Features 4.9 4.2 Ease of Use 5.0 [View full comparison](https://www.capterra.com/compare/249548-276054/Mango-Voice-vs-Fathom) [CTM](https://www.capterra.com/p/152004/Call-tracking-software/)[4.64 (152)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/) $79/month Price $25/month 4.6 Features 4.6 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/152004-175788/Call-tracking-software-vs-Nextiva) [Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.69 (109)](https://www.capterra.com/p/249548/Mango-Voice/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (862)](https://www.capterra.com/p/169627/RingOver/reviews/) $32.95/month Price $29/month 4.0 Features 4.6 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/169627-249548/RingOver-vs-Mango-Voice) [CTM](https://www.capterra.com/p/152004/Call-tracking-software/)[4.64 (152)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) vs [JustCall](https://www.capterra.com/p/157853/JustCall/)[4.12 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) $79/month Price $29/month 4.6 Features 4.1 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/152004-157853/Call-tracking-software-vs-JustCall) [Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.69 (109)](https://www.capterra.com/p/249548/Mango-Voice/reviews/) vs [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,201)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) $32.95/month Price $30/month 4.0 Features 4.3 4.2 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/242188-249548/RingCentral-MVP-vs-Mango-Voice) [CTM](https://www.capterra.com/p/152004/Call-tracking-software/)[4.64 (152)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) vs 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$30/month 4.6 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/152004-242188/Call-tracking-software-vs-RingCentral-MVP) [Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.69 (109)](https://www.capterra.com/p/249548/Mango-Voice/reviews/) vs [JustCall](https://www.capterra.com/p/157853/JustCall/)[4.12 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) $32.95/month Price $29/month 4.0 Features 4.1 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/157853-249548/JustCall-vs-Mango-Voice) [CTM](https://www.capterra.com/p/152004/Call-tracking-software/)[4.64 (152)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) vs [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.18 (562)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) $79/month Price $27/month 4.6 Features 4.2 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/152004-190976/Call-tracking-software-vs-Dialpad-Sell) [Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.69 (109)](https://www.capterra.com/p/249548/Mango-Voice/reviews/) vs [Aircall](https://www.capterra.com/p/184709/Aircall/)[4.22 (459)](https://www.capterra.com/p/184709/Aircall/reviews/) $32.95/month Price $40/month 4.0 Features 4.1 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/184709-249548/Aircall-vs-Mango-Voice)