# Compare TOP PRODUCER vs HubSpot CRM 2026 | Capterra > Unsure of what to choose? Check Capterra to compare TOP PRODUCER and HubSpot CRM based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/152143-152373/Top-Producer-CRM-vs-HubSpot-CRM --- # TOP PRODUCER vs HubSpot CRM Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: TOP PRODUCERHubSpot CRM2/4 selected [TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[4.0 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.5 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) [## TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[4.0 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/) Starting Price $129.00/month Value-for-Money 3.8 Functionality 3.9 Ease of Use 3.8 Customer Service 4.1 Reviews Sentiment Based on [323 reviews](#user-reviews) Positive 243 Neutral 23 Negative 57 [## HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.5 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price $20.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [4,458 reviews](#user-reviews) Positive 4,133 Neutral 239 Negative 86 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,318 reviews from real estate crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit High performer Feature ratings Contact Database 4.6 For Real Estate 4.5 Contact Management 4.1 Client Management 4.5 Lead Management 3.8 77%Fit Missing features Feature ratings Contact Database 4.5 For Real Estate NA Contact Management 4.5 Client Management 4.5 Lead Management 4.4 User satisfaction User satisfaction 4.0 User reviews[323](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/) Ease of use 3.8 Functionality 3.9 Value for money 3.8 Customer support 4.1 User satisfaction 4.5 User reviews[4,458](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.3 Customer support 4.4 Price starts from Price starts from $129Per User, Per Month - Free version - Free trial Price starts from $20Per User, Per Month - Free version - Free trial Best for Best for Specifically designed for real estate agents and teams looking for a cutting-edge CRM that's reliable and easy to use. Best for The HubSpot CRM is built for growing teams to attract, engage and delight customers. ## User reviews Pros & cons Samantha R. Realtor > "What is great about Top Producer is that is allows you to tie your whole day together - schedule overview, to dos,..." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6871463) Melanie G. Owner > "They have been over billing me and I had to call back to talk to a supervisor because supervisors don't call..." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6861347) JM Jenel M. Broker-Salesperson > "Top Producer keeps inquiries right in front of you and helps you to maintain a steady nurture campaign which helps..." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6304310) JJ Jackie J. Real Estate Broker > "System is a bit slow sometimes, and laggy when I try to send emails to too many contacts." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6304931) TL Tessie L. Realtor > "It would even be better if TP has a product that I can send my clients on a regular basis, i.e. newsletter." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6303109) JM Jenel M. Broker-Salesperson > "Email signatures wont upload when you send from a mobile device." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6304310) TA Tracy A. Transaction Coordinator > "All of our needs are met, from contact management, plan management, and Top Producer is a very user friendly..." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6315558) Melanie G. Owner > "I'm told I have to wait TWO business days to have someone else cancel my account. " [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6861347) MK Mike K. owner > "Coupled with outstanding customer support, Top Producer CRM stands out as a comprehensive, user-friendly solution..." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6027978) PM Patricia M. Realtor > "I even added other agents to help follow up on the many leads, none ever converted, it was a waste of time and..." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6398460) BR Brittiany R. Real Estate Agent > "A few things I like most about Top Producer thus far are the CRM management, contact touch-base tracking, and the..." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6186064) HT Hector T. Broker Associate > "Constant problems with my email integration validation; and, not accepting a secondary email address in conjuction..." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6223305) FL Fran L. Broker Associate > "Using Top Producer is easy to use and help me to maintain contact and relationships with my existing clients and..." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6335853) RO Richard O. Realtor > "It seems like a miracle is required to even put my account on hold. Despite their insistence, the support team kept..." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#GetApp___4851001) MK Mike K. owner > "The intuitive interface and seamless integration with other tools, like MLS listings, significantly streamline my..." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6027978) FW Frances W. Realtor > "During the changeover from TP8i to TPX, I lost a lot of data - lost a huge library of letters and emails. " [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6139413) JB Jennifer B. Broker Associate > "He's been very helpful in explaining the product and offering advice on how to manage my contacts." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6456252) MF Mark F. President > "Email Integration was difficult and took awhile" [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6349964) Jill G. Broker / REALTOR® / Owner > "It links to my other programs so I can easily be reminded of tasks and things to do with real estate and other..." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___5039227) MM Mike M. Sales Associate > "Could be complicated, tough to get administration to spend the time to learn" [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6362215) JJ Jackie J. Real Estate Broker > "Great CRM system to keep in touch with my clients." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6304931) GP Gary P. Principal Broker > "Having to keep up with the data input from each client is a bit tough and daunting but its part of the program." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___4924663) BG Barb G. Broker > "Top Producer has been my contact management for many years, now with Market Snapshot I do believe my past and new..." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6113235) JG Joyce G. Realtor > "The quality of the leads is not good. " [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6569493) TM Tony M. Realtor > "Helps me stay on top of current/past/prospect clients with an easy to use platform and the ability to create tasks..." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6156958) SM Sarie M. Realtor > "I can’t import leads that my agents have claimed into my top producer even though they’re my paid leads." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6110163) WH Wendy H. associate broker > "The ease to find clients in my data base, update it, notes!" [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6382295) MM Michael M. Agent > "Support is not as good as it used to be as it is only chat now rather than by phone, though it is not bad for chat..." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6012955) AW Ashlyn W. Office Manager > "Top Producer has helped us get all of our contacts into one place and prompts us to stay on top of contacting them." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6196434) WM Wendy M. Admin Assistant > "Sometimes its not very user friendly to download contacts to an Excel spreadsheet (it will download duplicates)" [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6141222) LG Linda G. Realtor > "The fact that I can get help anytime and the agent is really knowledgeable" [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6590334) AV Antje V. Sales Associate > "They changed to a different format when they sold the company and I lost ALL my templates" [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___5091595) BS Brian S. Broker > "I was able to distribute leads to team members & could see their notes with the client." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6213897) RB Randy B. associate Broker > "x does less than half of what 8i offered and costs to use are higher with even higher add ons" [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6094910) VR Verified Reviewer Realtor > "Very trusted name in real estate, lots of benefits, lead management, goal tracking & CRM." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6131926) SF Stacy F. Principal Broker > "Who wants to pay for a service and be told when you call in that it will take 2-3 days for a response. Or you other..." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___3849415) AW Ashlyn W. Office Manager > "We love that it works behind the scenes, sending out automated emails to new leads before we even get to them." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6196434) JK Jan K. realtor > "some times making bulk emails they did not work," [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6258621) MR Michele R. Agent > "Good experience, very useful system to save information." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6506187) AB Anne B. Realtor > "You are offering classes now, but previously, they weren't offered, and trying to reach support is not always easy." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6208444) CR Christopher R. Owner > "Lead funnels and website connectivity along with the new AI service," [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6243670) DT Dixie T. Sales > "Never learned all the uses- my fault that his did not happen" [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6325800) WM William M. Realtor > "Easy to use CRM for Real Estate. " [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6324615) MC Mark C. Broker > "However, I realized at the end of three weeks the platform was not for me due to the lack of two-way texting..." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___4112119) CA Chris A. sales rep > "ease of use, it is very well organized and my bookkeeper can keep my financial data organizedfor the accountant at..." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6256944) Ryan C. Real Estate Broker > "The CRM and the website are super antiquated and did not perform as promised." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#GetApp___6030656) JK Jan K. realtor > "I have used this product for over 10 years, I liked the email drip campaigns, especially the quarterly market..." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6258621) VR Valerie R. Broker Associate > "I don’t really like the new Top Producer X. Until it includes my plans and activities." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___5023289) TV Terrilyn V. Realtor > "For as long as I have been using it, it functions and helps me maintain my clients." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6225372) BK Bruce K. Realtor > "Lack of high-quality postcard / mailers… perhaps I just haven’t found them yet" [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6007122) LS Luke S. Owner > "After shopping and working with many other platforms it felt great to have people at customer care that I literally..." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6126568) RO Richard O. Realtor > "The support team, both through chat and email, has been unhelpful and has continuously passed me around without..." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#GetApp___4851001) DA Doree A. Realtor > "It has been very good with contact management" [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6316697) MD Mario D. Transaction Coordinator > "Setting up can be difficult; no app; no direct mail" [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6039235) JM Jill M. Team and Brand Manager > "It is also a good central location to find all of our transactions and listings." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6079222) NB Nikki B. Broker > "The lead management tool seems complicated in TPX. " [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6120208) NH Nanci H. Administor > "Very few issues but the service is great" [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6351777) JM Jill M. Team and Brand Manager > "Lead management isn't as easy as it could be, the agents don't tend to use it that much." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6079222) BG Barb G. Broker > "Being their go-to whenever they have real estate questions is my number one goal." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6113235) RO Richard O. Realtor > "It's important to note that their customer service is absolutely atrocious." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#GetApp___4851001) MD Mark D. Realtor > "Great Training with \[sensitive content hidden\]!" [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6443681) BC Bill C. managing Broker > "I have lost many of the functions on topproducer 8i and without phone customer service it takes too long to get..." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___3855963) RE Robin E. President > "Customer service is good. " [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6426011) LT Lee T. Agent > "Difficult to do tasks sometimes like labels." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6191866) MF Mark F. President > "Support is key..." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6349964) RD Rogelio D. realtor > "it takes too long to load since the data transfer/ email migration to a newer software program, back in Mar /April..." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___3879753) KB Kristene B. Realtor > "My coach through the process was very good." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6369377) SB Sarah B. Real Estate Agent > "They lack HUGE on syncing, automatic connection with lead generating websites." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___4474512) JB Jennifer B. Broker Associate > "It's been a pleasure learning from \[sensitive content hidden\]. " [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6456252) DG Dottie G. Agent > "I have a difficult time with changing the support methods. " [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6237236) Tom P. Broker > "I have been a user for 23 years an it has always worked well for what I do" [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6658107) MC Melissa C. Associate Broker > "Yet, they still charge full price every month." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#SoftwareAdvice___6031459) CL Christopher L. Managing broker > "I know I am not utilzing all of the features but I am sure I will as I become more familair with the software." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6194089) DW Dave W. Broker of Record > "the price doubled in the last couple of years which I wasn't too happy about." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6141089) DB Darrell B. Realtor > "easy to search contacts, easy to import leads, has a lot of functions and great support" [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6006981) JD James D. Realtor > "No phone support." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___5037093) JR JOSEPH R. Managing Broker > "What first attracted me was the fact this was one of the only products designed for real estate use." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6088788) SB Sarah B. Real Estate Agent > "Who wants to toggle between two of your website platforms just to use all the features just because the engineers..." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___4474512) PG Portia G. Principal Agent > "The Market Snapshot and Action Plans help diversify my marketing mix and spark strategic follow-up conversations." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___3862813) VR Verified Reviewer Real Estate Team Owner > "They have completely derailed our systems, lost our data and cost us a lot of additional dollars and headaches." [See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#GetApp___3625181) [View Reviews](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/) VR Verified Reviewer Project specialist > "Besides, we use it to create our Knowledge Base (articles that are then integarted in our platform) and for Hubspot helpdesk (which is our system of helping clients on a project..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7103301) Nicole M. Sales Enablement Consultant > "The absolute worst is email handling, emails to linked inboxes have no settings control and always link to multiple deals; emails linked to Helpdesk don't exist independently of..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6866721) Katie C. Growth Consultant > "With Hubspot CRM, I liked that I could create custom properties and have them displayed within the contact records. While the contact records aren't 100% customizable, having..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102359) DV David V. Lead Developer > "Duplicate leads, and lead buckets, we had a lot of issues with lead routing and lead attribution for a system that had been inhereted. " [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7044831) AM Anna M. Customer Service Agent > "I love HubSpot CRM for two main reasons: first, it’s free and allows infinity contact list for a small business and secondly, it can be integrated with almost any third-party..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7136732) AM Anna M. Customer Service Agent > "This hasn't happened to me just a few times, but every time I export a contact from Excel, HubSpot creates new properties if I don’t set everything correctly." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7136732) Estela G. HR Assistant > "It is a user-friendly and effective platform for managing leads, tracking sales, and organizing customer information in one place." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7134758) NJT Nusrat Jahan T. Customer Service Associate > "A few tools feel a bit limited on the free plan, and sometimes the loading time is a bit slow when switching between tabs." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7049571) MS Martina S. VP > "The interface is clean, navigation makes sense, and core CRM tasks like contact management, deal tracking, and activity logging are straightforward." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7070390) KO Katie O. Admin Assistant > "Sometimes it freezes or glitches. When I put the customers phone number, email, and address on the create a contact function it doesn't transfer over when your in the contacts..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6845163) LF Luis F. Sales Development Rep > "The built-in automation, email tracking, and integration with marketing tools help streamline workflows and improve team efficiency. While some advanced features require..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6841473) VR Verified Reviewer Owner > "What I don’t love is the pricing. While HubSpot offers a lot of value, it can become expensive fairly quickly as you add more contacts and as you start needing more advanced..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7120714) Estela G. HR Assistant > "In addition, its process automation tools help save time by handling repetitive tasks like follow-ups and email tracking automatically." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7134758) MS Morgan S. Customer Success Manager > "I do not feel that when you select "monthly" in a quote, or pipeline total, that it calculates accurately with 4.3 weeks in a month, so often times, HubSpot may reflect a smaller..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6523804) VM Valentina M. Sales and Marketing Manager > "HubSpot CRM has customer segmentation features which helps us to categorize customers in order to offer them with personalized support services based on their needs." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6840041) Harry S. Head of CSM > "HubSpot’s integrations felt shallow and rigid, often needing workarounds or paid add-ons to sync properly." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7070365) Zach P. Marketing Coordinator > "HubSpot integrates all of our sales, marketing and customer service into one visually appealing interface that is easy to navigate and work inside." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7106997) VR Verified Reviewer Owner > "It's clear that their process is designed to push expensive products, not to help business owners make informed decisions. If you are looking for a company that values building a..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#GetApp___7023549) VR Verified Reviewer Sales Coordinator > "I like the ease of use of consolidating the Deals, companies, tickets and also managing hubspot with our design department to communicate designs all in one spot." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7075646) VR Verified Reviewer Founder, Financial Advisor > "It takes time to understand what features you can get the best use of, and before you realize it, you may be paying a high price point for something you may not use." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7057552) OL Ollie L. RevOps Analyst > "Very good all-rounder, enabling us to operate efficiently across all areas of our GTM function (marketing, sales, customer success)." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6820018) Sean H. COO > "Was assigned Lupo Digital onboarding and not able to be reassigned due to their own internal processes." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7084434) AM Anna M. Customer Service Agent > "Each time we use a new tool, this allows us to import our contact list from HubSpot." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7136732) BK Bea K. Digital innovation Manager > "I'm using the free version and it does not include fractures for automation and I cannot afford the paid version as my business is still under development." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6598802) Estela G. HR Assistant > "Lead management is efficient, allowing you to track deals and sales progress clearly." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7134758) G-Anne B. HR > "Additionally, if you need to update an email in a sequence, you have to start from scratch, and there is no option to automatically re-enroll previously enrolled contacts." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6555665) TC Torey C. Junior Golf Tournament Manager > "Use it to track leads, make your content personable, and make team collaboration easier than evet." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102168) MB Mark B. Owner > "I found it very difficult to integrate this system into my office and unless you have support staff that are good with software I think it may be challenging to integrate into..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7011859) MC Mary C. Business Development > "It also worked well collaboratively, allowing my team to work together to quickly ascertain the status of a given client and to share task between them." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6847237) Daljeet K. Sales > "The main downsides of HubSpot CRM are its potentially high cost for advanced features, complexity in pricing, and some limitations in deep customization." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6473149) OL Ollie L. RevOps Analyst > "Workflows and automations are very powerful and enabled us to scale our marketing, sales and customer success processes." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6820018) LT London T. Sales Representative > "I don't like that it doesn't have the ability to manage larger companies so we had to switch to sales force when our company grew for better tools." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6439749) JP James P. Technical Director > "The data that you are able to get out of the system about a customer. When everything is connected correctly with all of your existing software systems and your website, you are..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6480305) OL Ollie L. RevOps Analyst > "Lead scoring can be a bit complex and clunky and is one thing that has frustrated me in the past, although there have been some recent updates/releases to this." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6820018) DK Dharya K. Senior executive Sales > "With robust automation capabilities, sales person can manage their pipelines more efficiently, prioritize leads, and track interactions with prospects." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6297999) DD Dennis D. Business Owner > "The AI Integration is kind of annoying and I don\[t find it works very well." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7072257) MI Muresan I. Consultant > "HubSpot CRM reporting tool gives us access to metrics reports with accurate performance insights to help us measure and improve our clients relationships." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6439495) Hannah K. Vice President > "The UI is not as intuitive as other CRM's." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7071282) PS Pereira S. Informatics Engineer > "Additionally, it has centralised all our data including cast project information, product design docs, contract and customer information making this information accessible to the..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6483330) Nicole M. Sales Enablement Consultant > "Service module needs a lot of work before it will do everything I consider base requirements of a ticketing system." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6866721) JR Joshua R. Digital Strategy Manager > "HubSpot has a very in depth tracking system for contacts, allowing me to score leads and enroll them in automated workflows that push over performance and activity to reports that..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6378132) MA Melissa A. President > "Hubspot has now disabled our account, through which we purchased a phone number, and now we can't receive those calls." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6398711) SH Sonia H. Head of Ambient Products > "Hubspot CRM analysis and reporting tools provide us with truthful insights that help us measure and optimize our customer relationships." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6494065) AL Ariel L. Director of Customer Support and Success > "Some features/needs do not get prioritized due to multiple industries using the system." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6827670) TC Torey C. Junior Golf Tournament Manager > "Use data fields that make emails personable and unique to each contact. " [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102168) RV Ravi V. Quality Analyst > "Most of the useful features are locked so you can only try them if you are will to way a heavy amount as they very pricey." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7017397) AF Andrea F. Founder > "We use the free version that is packed with robust features like contact management, email tracking, and a customizable sales pipeline, that makes the app accessible either to..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6583000) Katie C. Growth Consultant > "Even though it's all within one ecosystem, it wasn't nearly as intuitive as I would've liked." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102359) DD Dennis D. Business Owner > "Overall I have no huge complaints and I find it's right for me. Once I grow a bit more I am going to definitely upgrade to a paid tier so I can use some of the additional features..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7072257) GR Gaven R. Hybrid Transformation Expert > "Recently, I could not find out how to navigate to the meetings scheduler on the desktop." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6863715) LS Laura S. SDR > "It's great to keep track of my work as a salesperson, you can call your clients and record each interaction with them, really intuitive and visual as well." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6809325) AH Adele H. Sales Specialist > "That free plan is not enough for clear management of large contact lists, and subscriptions are pricey" [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6751499) TVW Tim Van W. Senior Project Supervisor > "It has ensured we have a very efficient communication platform to ensure smooth flow of information with our customers which has allowed us to build up very strong bonds with them." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6439182) GF Gareth F. Managing Director > "You cannot automate emails to your customers unless you purchase the marketing add on (+$1k/mo)." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6625276) Hampson S. Project Manager > "Streamlined sales and marketing are achieved through HubSpot CRM's automation and email tracking features. While great for small businesses, advanced features come at a higher..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#GetApp___6806342) BL Brent L. Head of Marketing > "It took a while to understand how to build reports for our business. And it was close to impossible to find support for integrations that could truly help us achieve results." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6299779) VR Verified Reviewer Director > "It really is a "do it all" platform. If it's set up correctly, it's super easy to use and can do so much to help you manage your list, segment lists, collaborate with your team,..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7072235) MB Milly B. Founder > "The free plan is decent, but it has so many upsells and annoying branded things everywhere that it doesn't feel very professional using it." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6434845) DV David V. Lead Developer > "We've worked with other clients who had a designated hubspot team member and their organization/setups seemed to be much cleaner than what we experienced." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7044831) VR Verified Reviewer Sales Agent > "Can be a bit confusing for beginners" [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7117265) CS Christina S. Area Director of Sales > "Hubspot CRM offers comprehensive reporting tools that enable us to generate updated insights that help us improve our customer relationships." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6544349) BD Brendan D. Senior Account Executive > "You cant throttle emails so your domain will just get wrecked as spam unless you make every email a manual email." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6343274) PS Pereira S. Informatics Engineer > "It enable us to track progress, seamlessly allocate resources and ensure that we complete our project tasks on time." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6483330) NA Nathan A. CEO Founder > "Everything was good, until I got the discount, it should have continued to function the same, but instead we had issues which pretty much forced us to pay the regular rate, which..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6443109) NS Natalie S. Senior immigration Advisor > "I like because allows multiple integration such as calendar integrations, marketing tools integrations and social media integration." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6778484) AZ Arpad Z. Senior software consultant > "the company really needed a CRM system, as before we had none and the sales-pipeline follow-up was not centralized and controlled." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6550971) VR Verified Reviewer Account Executive > "It was easy to use, helped keep things organized, and worked well for day-to-day CRM needs. While some features felt a bit limited without upgrades, it still did a solid job for..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7085635) Arjun K. Co-founder > "Additionally, the Stripe integration for billing is sub-par - we cannot connect one hubspot account to multiple recurring subscriptions on stripe - so we had to pursue 3rd party..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6101968) VR Verified Reviewer Head on Sales Operations > "What I appreciated most is that the software encompasses the entire customer journey, from lead generation to customer service, eliminating the need to switch between multiple..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6552277) Sean H. COO > "Pros: Not yet experienced due to poor onboarding. " [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7084434) VM Valentina M. Sales and Marketing Manager > "We have had a great streak of success working HubSpot CRM and it has helped us streamline our operations in customer support services, sales and marketing management." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6840041) CG Charles G. CEO > "After this experience, I even sold my HubSpot shares." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7089677) CC Chad C. District Manager > "HubSpot CRM provides the most efficient customer engagement tools like live chats which help us interact freely with customers." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6718342) Julijana N. Head of Central Ops > "Instead we get duplicate data because the same deal is counted in the different stage it was located in." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6302311) LS Laura S. SDR > "It's great to keep track of my work as a salesperson, you can call your clients and record each intereaction with them" [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6809325) AQ Anthony Q. Customer Support Specialist > "Despite the overall good communication of service disruptions mentioned in my overall experience, they do always end up causing road blocks in proceeding with work." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6713949) SM Safia M. Project Lead > "Great experience with Hubspot CRM, it allows us to keep in contact with clients and build a sales funnel." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6810115) KLF Kam Ling F. Founder > "It currently allow sending up to 500 emails per day and it just send out 5-10 emails per minute which will damage the open rates." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6149814) Daljeet K. Sales > "I liked HubSpot CRM for its user-friendly interface, powerful free tier, seamless integration with other HubSpot tools, and strong customization options." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6473149) CG Charles G. CEO > "I don’t believe this sales culture is ROI-positive in the long run." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7089677) [View Reviews](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) ## User interface [TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/) 3.99 (323) 4.52 (4,458) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features TOP PRODUCER 35/45 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Appointment Management - Calendar Management - Campaign Management - Client Management - Client/Property Matching - Commission Management - Contact Database - Contact Management - Customer Database - Customizable Fields - Data Import/Export - Data Synchronization - Document Management - Drag & Drop - Email Marketing - Email Templates - Email Tracking - For Real Estate - Generative AI - Interaction Tracking - Lead Capture - Lead Distribution - Lead Generation - Lead Management - Lead Nurturing - Lead Qualification - Mobile Access - Omnichannel Communications - Pipeline Management - Property Database - Real-Time Data - Referral Tracking - Reminders - Reporting/Analytics - Segmentation - Task Management - Template Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/152143/Top-Producer-CRM/#features) HubSpot CRM Top features 37/45 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Appointment Management - Calendar Management - Campaign Management - Client Management - Client/Property Matching - Commission Management - Contact Database - Contact Management - Customer Database - Customizable Fields - Data Import/Export - Data Synchronization - Document Management - Drag & Drop - Email Marketing - Email Templates - Email Tracking - For Real Estate - Generative AI - Interaction Tracking - Lead Capture - Lead Distribution - Lead Generation - Lead Management - Lead Nurturing - Lead Qualification - Mobile Access - Omnichannel Communications - Pipeline Management - Property Database - Real-Time Data - Referral Tracking - Reminders - Reporting/Analytics - Segmentation - Task Management - Template Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/152373/HubSpot-CRM/#features) ### Recognition TOP PRODUCER is recognized as a top-rated tool in 4 Capterra Shortlist reports HubSpot CRM is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support TOP PRODUCER Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos HubSpot CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details TOP PRODUCER - By Top Producer - Located in United States - Founded in 1982 HubSpot CRM - By HubSpot - Located in United States - Founded in 2012 ## Popular Comparisons [TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[3.99 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/) vs [CINC](https://www.capterra.com/p/152829/CINC/)[4.15 (248)](https://www.capterra.com/p/152829/CINC/reviews/) $129/month Price $1000/month 3.9 Features 4.2 3.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/152143-152829/Top-Producer-CRM-vs-CINC) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) $20/month Price $25/month 4.4 Features 4.4 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-152373/Salesforce-vs-HubSpot-CRM) [TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[3.99 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/) vs [BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)[4.42 (562)](https://www.capterra.com/p/176447/BoldTrail/reviews/) $129/month Price Contact vendor for pricing 3.9 Features 4.3 3.8 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/152143-176447/Top-Producer-CRM-vs-BoldTrail) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $20/month Price $14/month 4.4 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/152373-155928/HubSpot-CRM-vs-Zoho-CRM) [TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[3.99 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/) vs [Lofty](https://www.capterra.com/p/157457/Lofty/)[3.87 (126)](https://www.capterra.com/p/157457/Lofty/reviews/) $129/month Price Contact vendor for pricing 3.9 Features 3.9 3.8 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/152143-157457/Top-Producer-CRM-vs-Lofty) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $20/month Price $7/year 4.4 Features 4.5 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/152373-204998/HubSpot-CRM-vs-Bigin-by-Zoho-CRM) [TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[3.99 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/) vs [Sell.Do](https://www.capterra.com/p/151826/Sell-Do/)[4.69 (134)](https://www.capterra.com/p/151826/Sell-Do/reviews/) $129/month Price $34.99/month 3.9 Features 4.6 3.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/151826-152143/Sell-Do-vs-Top-Producer-CRM) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $20/month Price $50/month 4.4 Features 4.3 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/152373-157279/HubSpot-CRM-vs-Dynamics-365) [TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[3.99 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/) vs [BoomTown](https://www.capterra.com/p/151892/BoomTown/)[4.46 (239)](https://www.capterra.com/p/151892/BoomTown/reviews/) $129/month Price $1000/month 3.9 Features 4.4 3.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/151892-152143/BoomTown-vs-Top-Producer-CRM) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) $20/month Price $20/month 4.4 Features 4.3 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-152769/HubSpot-CRM-vs-eWay-CRM) [TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[3.99 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/) $129/month Price $19/month 3.9 Features 4.3 3.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-152143/Pipedrive-vs-Top-Producer-CRM) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/) $20/month Price $19/month 4.4 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-152373/Pipedrive-vs-HubSpot-CRM)