# Compare TOP PRODUCER vs CINC 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare TOP PRODUCER and CINC based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/152143-152829/Top-Producer-CRM-vs-CINC

---

# TOP PRODUCER vs CINC Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TOP PRODUCERCINC2/4 selected

[TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[4.0 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/)

[CINC](https://www.capterra.com/p/152829/CINC/)[4.1 (249)](https://www.capterra.com/p/152829/CINC/reviews/)

[## TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[4.0 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/)

Starting Price

$129.00/month

Value-for-Money

3.8

Functionality

3.9

Ease of Use

3.8

Customer Service

4.1

Reviews Sentiment

Based on [323 reviews](#user-reviews)

Positive

243

Neutral

23

Negative

57

[## CINC](https://www.capterra.com/p/152829/CINC/)[4.1 (249)](https://www.capterra.com/p/152829/CINC/reviews/)

Starting Price

$1000.00/month

Value-for-Money

3.7

Functionality

4.2

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

AY

MH

SS

Based on [249 reviews](#user-reviews)

Positive

196

Neutral

23

Negative

30

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## Summary

* * *

Key features rated by users

Features selected based on 2,352 reviews from real estate crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

High performer

Feature ratings

Contact Database

4.6

For Real Estate

4.5

Contact Management

4.1

Client Management

4.5

Lead Management

3.8

70%Fit

Missing features

Feature ratings

Contact Database

4.3

For Real Estate

4.5

Contact Management

4.2

Client Management

NA

Lead Management

4.1

User satisfaction

User satisfaction

4.0

User reviews[323](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/)

Ease of use

3.8

Functionality

3.9

Value for money

3.8

Customer support

4.1

User satisfaction

4.1

User reviews[249](https://www.capterra.com/p/152829/CINC/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

3.7

Customer support

4.2

Price starts from

Price starts from

$129Per User, Per Month

-   Free version
-   Free trial

Price starts from

$1000Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Specifically designed for real estate agents and teams looking for a cutting-edge CRM that's reliable and easy to use.

Best for

Designed for the real estate this solution provides agents and teams the ability to capture leads, identify now & future business, nurture leads into clients, and grow overall conversion.

## User reviews

Pros & cons

Samantha R.

Realtor

> "What is great about Top Producer is that is allows you to tie your whole day together - schedule overview, to dos,..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6871463)

Melanie G.

Owner

> "They have been over billing me and I had to call back to talk to a supervisor because supervisors don't call clients."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6861347)

MK

Mike K.

owner

> "Coupled with outstanding customer support, Top Producer CRM stands out as a comprehensive, user-friendly solution that..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6027978)

Melanie G.

Owner

> "I'm told I have to wait TWO business days to have someone else cancel my account. "

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6861347)

BR

Brittiany R.

Real Estate Agent

> "A few things I like most about Top Producer thus far are the CRM management, contact touch-base tracking, and the MLS..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6186064)

PM

Patricia M.

Realtor

> "I even added other agents to help follow up on the many leads, none ever converted, it was a waste of time and money."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6398460)

JM

Jenel M.

Broker-Salesperson

> "Top Producer keeps inquiries right in front of you and helps you to maintain a steady nurture campaign which helps to..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6304310)

HT

Hector T.

Broker Associate

> "Constant problems with my email integration validation; and, not accepting a secondary email address in conjuction with..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6223305)

MK

Mike K.

owner

> "The intuitive interface and seamless integration with other tools, like MLS listings, significantly streamline my..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6027978)

FW

Frances W.

Realtor

> "During the changeover from TP8i to TPX, I lost a lot of data - lost a huge library of letters and emails. "

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6139413)

JB

Jennifer B.

Broker Associate

> "He's been very helpful in explaining the product and offering advice on how to manage my contacts."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6456252)

GP

Gary P.

Principal Broker

> "Having to keep up with the data input from each client is a bit tough and daunting but its part of the program."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___4924663)

Jill G.

Broker / REALTOR® / Owner

> "It links to my other programs so I can easily be reminded of tasks and things to do with real estate and other stuff..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___5039227)

JG

Joyce G.

Realtor

> "The quality of the leads is not good. "

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6569493)

BG

Barb G.

Broker

> "Top Producer has been my contact management for many years, now with Market Snapshot I do believe my past and new..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6113235)

SM

Sarie M.

Realtor

> "I can’t import leads that my agents have claimed into my top producer even though they’re my paid leads."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6110163)

TM

Tony M.

Realtor

> "Helps me stay on top of current/past/prospect clients with an easy to use platform and the ability to create tasks to..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6156958)

JJ

Jackie J.

Real Estate Broker

> "System is a bit slow sometimes, and laggy when I try to send emails to too many contacts."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6304931)

WH

Wendy H.

associate broker

> "The ease to find clients in my data base, update it, notes!"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6382295)

MM

Michael M.

Agent

> "Support is not as good as it used to be as it is only chat now rather than by phone, though it is not bad for chat as..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6012955)

TL

Tessie L.

Realtor

> "It would even be better if TP has a product that I can send my clients on a regular basis, i.e. newsletter."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6303109)

WM

Wendy M.

Admin Assistant

> "Sometimes its not very user friendly to download contacts to an Excel spreadsheet (it will download duplicates)"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6141222)

AW

Ashlyn W.

Office Manager

> "Top Producer has helped us get all of our contacts into one place and prompts us to stay on top of contacting them."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6196434)

JM

Jenel M.

Broker-Salesperson

> "Email signatures wont upload when you send from a mobile device."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6304310)

TA

Tracy A.

Transaction Coordinator

> "All of our needs are met, from contact management, plan management, and Top Producer is a very user friendly program,..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6315558)

AV

Antje V.

Sales Associate

> "They changed to a different format when they sold the company and I lost ALL my templates"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___5091595)

LG

Linda G.

Realtor

> "The fact that I can get help anytime and the agent is really knowledgeable"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6590334)

RB

Randy B.

associate Broker

> "x does less than half of what 8i offered and costs to use are higher with even higher add ons"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6094910)

BS

Brian S.

Broker

> "I was able to distribute leads to team members & could see their notes with the client."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6213897)

SF

Stacy F.

Principal Broker

> "Who wants to pay for a service and be told when you call in that it will take 2-3 days for a response. Or you other..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___3849415)

VR

Verified Reviewer

Realtor

> "Very trusted name in real estate, lots of benefits, lead management, goal tracking & CRM."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6131926)

JK

Jan K.

realtor

> "some times making bulk emails they did not work,"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6258621)

AW

Ashlyn W.

Office Manager

> "We love that it works behind the scenes, sending out automated emails to new leads before we even get to them."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6196434)

AB

Anne B.

Realtor

> "You are offering classes now, but previously, they weren't offered, and trying to reach support is not always easy."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6208444)

MR

Michele R.

Agent

> "Good experience, very useful system to save information."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6506187)

MC

Mark C.

Broker

> "However, I realized at the end of three weeks the platform was not for me due to the lack of two-way texting..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___4112119)

CR

Christopher R.

Owner

> "Lead funnels and website connectivity along with the new AI service,"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6243670)

Ryan C.

Real Estate Broker

> "The CRM and the website are super antiquated and did not perform as promised."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#GetApp___6030656)

CA

Chris A.

sales rep

> "ease of use, it is very well organized and my bookkeeper can keep my financial data organizedfor the accountant at the..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6256944)

VR

Valerie R.

Broker Associate

> "I don’t really like the new Top Producer X. Until it includes my plans and activities."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___5023289)

JK

Jan K.

realtor

> "I have used this product for over 10 years, I liked the email drip campaigns, especially the quarterly market updates"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6258621)

BK

Bruce K.

Realtor

> "Lack of high-quality postcard / mailers… perhaps I just haven’t found them yet"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6007122)

TV

Terrilyn V.

Realtor

> "For as long as I have been using it, it functions and helps me maintain my clients."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6225372)

MD

Mario D.

Transaction Coordinator

> "Setting up can be difficult; no app; no direct mail"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6039235)

LS

Luke S.

Owner

> "After shopping and working with many other platforms it felt great to have people at customer care that I literally know..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6126568)

NB

Nikki B.

Broker

> "The lead management tool seems complicated in TPX. "

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6120208)

FL

Fran L.

Broker Associate

> "Using Top Producer is easy to use and help me to maintain contact and relationships with my existing clients and future..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6335853)

RO

Richard O.

Realtor

> "It seems like a miracle is required to even put my account on hold. Despite their insistence, the support team kept..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#GetApp___4851001)

JM

Jill M.

Team and Brand Manager

> "It is also a good central location to find all of our transactions and listings."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6079222)

JM

Jill M.

Team and Brand Manager

> "Lead management isn't as easy as it could be, the agents don't tend to use it that much."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6079222)

BG

Barb G.

Broker

> "Being their go-to whenever they have real estate questions is my number one goal."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6113235)

MF

Mark F.

President

> "Email Integration was difficult and took awhile"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6349964)

MD

Mark D.

Realtor

> "Great Training with \[sensitive content hidden\]!"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6443681)

BC

Bill C.

managing Broker

> "I have lost many of the functions on topproducer 8i and without phone customer service it takes too long to get answers..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___3855963)

RE

Robin E.

President

> "Customer service is good. "

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6426011)

LT

Lee T.

Agent

> "Difficult to do tasks sometimes like labels."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6191866)

JB

Jennifer B.

Broker Associate

> "It's been a pleasure learning from \[sensitive content hidden\]. "

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6456252)

RD

Rogelio D.

realtor

> "it takes too long to load since the data transfer/ email migration to a newer software program, back in Mar /April 2022."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___3879753)

Tom P.

Broker

> "I have been a user for 23 years an it has always worked well for what I do"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6658107)

SB

Sarah B.

Real Estate Agent

> "They lack HUGE on syncing, automatic connection with lead generating websites."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___4474512)

CL

Christopher L.

Managing broker

> "I know I am not utilzing all of the features but I am sure I will as I become more familair with the software."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6194089)

MM

Mike M.

Sales Associate

> "Could be complicated, tough to get administration to spend the time to learn"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6362215)

DB

Darrell B.

Realtor

> "easy to search contacts, easy to import leads, has a lot of functions and great support"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6006981)

DG

Dottie G.

Agent

> "I have a difficult time with changing the support methods. "

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6237236)

JR

JOSEPH R.

Managing Broker

> "What first attracted me was the fact this was one of the only products designed for real estate use."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6088788)

MC

Melissa C.

Associate Broker

> "Yet, they still charge full price every month."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#SoftwareAdvice___6031459)

JJ

Jackie J.

Real Estate Broker

> "Great CRM system to keep in touch with my clients."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6304931)

DW

Dave W.

Broker of Record

> "the price doubled in the last couple of years which I wasn't too happy about."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6141089)

PG

Portia G.

Principal Agent

> "The Market Snapshot and Action Plans help diversify my marketing mix and spark strategic follow-up conversations."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___3862813)

JD

James D.

Realtor

> "No phone support."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___5037093)

LT

Lee T.

Agent

> "The CRM database of clients was helpful."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6191866)

SB

Sarah B.

Real Estate Agent

> "Who wants to toggle between two of your website platforms just to use all the features just because the engineers..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___4474512)

BML

Barbara M L.

Real Estate Agent

> "I like that all my contacts and their information are in one place! "

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6158310)

JA

Juliann A.

Listing coordinator

> "This platform does not create presentations, allow searches for certain contacts, and lacks more than half the..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#SoftwareAdvice___3368570)

OP

Osheanna P.

Real estate agent

> "I love how user friendly the system is and working through all of the different marketing options."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___5078185)

JO

Jerry O.

Realtor

> "There wasn't anything that I DIDN'T like about TP8i = The past year with all the downtime, Slow response time for the..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___3855917)

SS

Seema S.

Real Estate Consultant

> "i like that there are reminders in the calender to follow up with a lead"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___5037181)

RD

Rogelio D.

realtor

> "I was supposed to get my 1st free month credit on 1 Sept 2022, as promised from customer service--it did not happen."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___3879753)

JP

Jeannette P.

Team Admin Assistant

> "Having everything all in one place with tasks and plans is easy"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6199513)

BR

Bruce R.

President

> "TPX does not work with my calander and does not sync with google"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___3865303)

[View Reviews](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/)

AY

Andrew Y.

Realtor

> "CINC has great automations and awesome integrations such as being able to push leads to the Mojo dialer."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6695674)

PO

Patrick O.

Real Estate Broker

> "I also had to request multiple changes to the AI text and email language, which felt overly aggressive and not aligned..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6826109)

MH

Mary H.

REALTOR®

> "I like the CRM and the ability to track when I've attempted contact with a client and our conversations."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6385002)

KH

Ken H.

Realtor

> "Adding every listing update in notes makes it too time consuming to find previous contact notes."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6691219)

SS

Sydney S.

Executive Assistant

> "I really like CINC it makes all my prospecting, lead follow up, and SOI calling easy on one platform that meets the..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6681192)

JS

Jackie S.

Realtor Associate

> "The mortgage calculator does not reflect accurate information by excluding the taxes in the payment."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6687214)

JG

Judy G.

Liaison - Dialer

> "The system offers much to team members who want to grow their business and offer the best possible service to clients."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6681206)

JW

Jeff W.

REALTOR, TEAM LEAD

> "The mobile app is limited and then using the CINC website on Safari is even worse"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6695259)

CL

Cyril L.

Agent

> "Setting up leads for agents, it’s a great way to get new clients and usually also provides the details of what they..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6686817)

PM

Peter M.

Broker

> "I think they spend too much effort developing improvements to the app rather than focusing on the core of lead..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6683874)

EJ

Eric J.

Realtor

> "If you are afraid to make a call then you will find ever way to build a wall and not use CINC. If you understand the..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6333988)

BB

Brooke B.

Realtor

> "they don't connect you in real time to the client, the dialer is a pain to work"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6687321)

JA

Jan A.

Broker/Team Lead

> "I really like the ability to add team members and distribute the leads to each agent where they can have their own..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4944416)

AL

Art L.

Realtor

> "Template a little hard to navigate and the search is a little hard too"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6682007)

EH

Ethan H.

Branch Broker

> "I love the volume of leads they are able to provide and the quick notifications I received that allow me to begin..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4955618)

CS

Charisse S.

REALTOR

> "You need training... and account usage help which was not available when I started"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6690932)

OC

Oliver C.

Salesperson

> "I have a ton of past clients from CINC though which have lead to exponential repeat and referrals."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6690935)

NS

Nina S.

Affiliate Broker

> "Technical difficulties with site makes it difficult to manage leads."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6696853)

JG

Judy G.

Liaison - Dialer

> "I also think the ability to document conversations and notes is very valuable."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6681206)

PS

Patrick S.

Realtor

> "Can’t seem to figure out how to pin a note from the mobile app."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6691006)

LA

Lela A.

Your Realtor For Life

> "The ability to automate these marketing efforts saves me countless hours, freeing up time to focus on building strong..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4944073)

BP

Benjamin P.

Operations Manager

> "The request a showing feature we found is completely broken."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6695258)

JA

Jan A.

Broker/Team Lead

> "The ability to text and email from the platform and add attachments and property listings is an important feature."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4944416)

LM

Lori M.

Realtor

> "While we like the overall lead gen, the cost just keeps going up. When you do not have a large team, it's hard to..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6681825)

CR

Christina R.

Realtor

> "I want more videos on best practices and tricks and tips."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6686843)

ML

Matthew L.

Realtor

> "most registering to site provide false numbers & emails\]-AI Alex system is repetitive and doesnt enhance dialogue..."

[See full review](https://www.capterra.com/p/152829/CINC/#SoftwareAdvice___4960457)

OL

Olivia L.

Owner

> "It allows me to host all leads in one place, and schedule follow-ups and reminders."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4944519)

CL

Chase L.

CFO

> "The Facebook or Google PPC ads that CINC runs isn't too great at generating prospects who are likely to buy or sell in..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4952401)

CL

Chase L.

CFO

> "I like the CRM side of CINC with action plans for easily navigating new buyers or sellers from signed agreement to..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4952401)

PR

Patricia R.

Realtor

> "Sometimes dialer gets stuck and I have to reload"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6681244)

AW

Angela W.

Owner

> "Helps me stay consistent with sales and leads"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6681044)

MS

Matt S.

Owner

> "There should be some AI or auto-recognition of customers entering bad data in order to enter the site…or at least not..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4952436)

AD

Annie D.

Realtor

> "From the introduction with \[sensitive content hidden\], implementation with \[sensitive content hidden\] and training..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4943819)

WA

Wade A.

Real Estate Broker

> "The amount of bad intell not being scrubbed and charged; I also do not like the fact that an extra charge is being..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4964211)

JK

Jason K.

Manager

> "The ability to text, call, or email in one platform is perfect for finding the medium which best suits each lead."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6333247)

DH

Daniel H.

Realtor

> "there needs to be better vetting process before we get the leads."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6681136)

JS

John S.

Associate Realtor

> "It is a complete way to contact your clients."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6691133)

BP

Benjamin P.

Operations Manager

> "The amount of leads that actually turn into viable prospects is very low."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6695258)

DMB

D Michael B.

Team Leader

> "While we made good money utilizing CINC, I will continue to look for another platform that gives me a return on our..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4952577)

BP

Benjamin P.

Operations Manager

> "So many people accidentally request showings its kind of crazy."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6695258)

KW

Kyle W.

Recruiter

> "The per lead cost and the reliability of CINC's system is critical to my business and I can rely on them 100% to..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6340465)

KZ

Kimberlee Z.

Realtor

> "Text messages are limited and you are unable to put attachments from you phone them or attach listings."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4952514)

NL

Nolan L.

Real Estate Agent

> "My experience has been great, it's helped me be much more organized and proficient in my business."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6695500)

SC

Susan C.

Owner/Broker

> "Slow to roll out features, video is cumbersome, lead quality has become very low as more agents in area use CINC."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4952429)

PjK

P j K.

Realtor

> "The filter capabilities are tremendous for organizing and categorizing contacts/leads"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4954699)

FC

Frank C.

Real Estate Associate

> "Minor loading issues."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6695605)

JE

Jamie E.

Realtor

> "They have worked with me tirelessly to ensure I’m learning, applying and succeeding"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6682888)

KD

Kira D.

Real Estate Broker

> "Can get a bit overwhelming to teach to other agents"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6686848)

NS

Nina S.

Affiliate Broker

> "Cinc motivated me to begin a new found enthusiasm to grow my business."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6696853)

MH

Mary H.

REALTOR®

> "It just shows appointment expired."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6385002)

KA

Kenny A.

Real estate agent

> "This system has enabled me to launch and expand my real estate customer base and career."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6339580)

FC

Francine C.

Realtor

> "I was promised hand-holding and set up that I never got. When they changed templates they did not tell me they were..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4962040)

AL

Art L.

Realtor

> "I have been able to connect with 80% of the leads"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6682007)

LM

Laura M.

Director of Business Development

> "One downside is the constant increase in costs, and the AI feature is not as refined as we would like"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6340066)

JR

John R.

Agent

> "I love the connection between website and CRM"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6683226)

AM

Andrea M.

Realtor

> "I received majority of bad information."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6686810)

JO

Jacquelyn O.

Broker Associate

> "Its comprehensive platform that allows me to step up my game in my business."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6333566)

ED

Elizabeth D.

Client Relations manager

> "Lack of ability to search by key words in clients"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6344166)

JR

Jo R.

Realtor

> "The clean CRM and the pretty websites. "

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6686839)

CG

Christine G.

Broker

> "I do get notifications, so I can quickly jump in and intervene, but I've had to deal with very inappropriate responses."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4954132)

PW

Perry W.

Salesperson

> "Helps me keep organized"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6687023)

JK

Jason K.

Manager

> "It is impossible to use the app and see what you need to do on any given day without spending a minute adjusting..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6333247)

BC

Bob C.

Realtor

> "Good communication with my rep if I need it."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6691959)

PO

Patrick O.

Real Estate Broker

> "Unfortunately, the issues persisted."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6826109)

AM

Andrea M.

Realtor

> "I had high hopes of receiving a good amount of leads."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6686810)

KB

Keni B.

realtor

> "I also wish they had a better check & balance of the bogus clients (Mickey Mouse was a lead that was sent to me)..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4943912)

LM

Laura M.

Director of Business Development

> "The platform ease of use, customer database and our strong relationship with the account manager have made it our sole..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6340066)

LV

Lisa V.

Realtor

> "Cumbersome to initially set up and learn, hard to separate the really good high quality leads from the crap dead..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4953352)

RB

Rhonda B.

Team Lead

> "I really like the AI feature that aids in contacting the leads that are not responding."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4961765)

WP

Warrick P.

Broker Sales

> "However, well over 20% of the phone numbers are for non-existent people."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6333693)

CV

Cara V.

Agent

> "The fact that my Phone rings the moment a lead fills out there number is by far the best feature."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4970753)

CV

Cara V.

Agent

> "Sometimes not impressed with the robotic sounding automated Texts and Emails"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4970753)

SG

Stephanie G.

Associated Broker

> "I feel the new auto-checking of phone numbers and emails is great."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6344792)

LV

Lisa V.

Realtor

> "Disappointing.... as I've been unable to convert any of these leads into checks after 6 months of follow-up and hard..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4953352)

JA

Jan A.

Broker/Team Lead

> "The amount of analytics and details about each lead is so helpful."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4944416)

MF

Manny F.

REALTOR

> "Sometimes I don't get notified on some alerts that come through the system"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4950135)

OC

Oliver C.

Salesperson

> "I definitely got a great ROI from having used it and I can honestly say it launched my career."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6690935)

HJ

Heather J.

Marketing Director

> "The only thing I haven't liked so far is the number of people to interface with during the implementation process."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4944708)

DA

Deborah A.

Broker Owner

> "easy to navigate, with a clean and intuitive design."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6681064)

JWZ

Jack W Z.

Broker / sales associate

> "The canned messages are out dated and sound way to Scripted."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4944216)

[View Reviews](https://www.capterra.com/p/152829/CINC/reviews/)

## User interface

[TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)

3.99 (323)

[CINC](https://www.capterra.com/p/152829/CINC/)

4.14 (249)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

TOP PRODUCER

Top features

35/45

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Calendar Management
-   Campaign Management
-   Client Management
-   Client/Property Matching
-   Commission Management
-   Contact Database
-   Contact Management
-   Customer Database
-   Customizable Fields
-   Data Import/Export
-   Data Synchronization
-   Document Management
-   Drag & Drop
-   Email Marketing
-   Email Templates
-   Email Tracking
-   For Real Estate
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Distribution
-   Lead Generation
-   Lead Management
-   Lead Nurturing
-   Lead Qualification
-   Mobile Access
-   Omnichannel Outreach
-   Pipeline Management
-   Property Database
-   Real-Time Data
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Segmentation
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/152143/Top-Producer-CRM/#features)

CINC

27/45

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Calendar Management
-   Campaign Management
-   Client Management
-   Client/Property Matching
-   Commission Management
-   Contact Database
-   Contact Management
-   Customer Database
-   Customizable Fields
-   Data Import/Export
-   Data Synchronization
-   Document Management
-   Drag & Drop
-   Email Marketing
-   Email Templates
-   Email Tracking
-   For Real Estate
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Distribution
-   Lead Generation
-   Lead Management
-   Lead Nurturing
-   Lead Qualification
-   Mobile Access
-   Omnichannel Outreach
-   Pipeline Management
-   Property Database
-   Real-Time Data
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Segmentation
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/152829/CINC/#features)

### Recognition

TOP PRODUCER is recognized as a top-rated tool in 4 Capterra Shortlist reports

CINC is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

TOP PRODUCER

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

CINC

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

TOP PRODUCER

-   By Top Producer
-   Located in United States
-   Founded in 1982

CINC

-   By Commissions
-   Located in United States
-   Founded in 2011

## Popular Comparisons

[TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[3.99 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/)

vs

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[View full comparison](https://www.capterra.com/compare/152143-176447/Top-Producer-CRM-vs-BoldTrail)

[CINC](https://www.capterra.com/p/152829/CINC/)[4.14 (249)](https://www.capterra.com/p/152829/CINC/reviews/)

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[TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[3.99 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/)

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3.9

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[View full comparison](https://www.capterra.com/compare/152143-157457/Top-Producer-CRM-vs-Lofty)

[CINC](https://www.capterra.com/p/152829/CINC/)[4.14 (249)](https://www.capterra.com/p/152829/CINC/reviews/)

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4.2

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4.3

4.2

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[View full comparison](https://www.capterra.com/compare/152829-176447/CINC-vs-BoldTrail)

[TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[3.99 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/)

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[View full comparison](https://www.capterra.com/compare/151826-152143/Sell-Do-vs-Top-Producer-CRM)

[CINC](https://www.capterra.com/p/152829/CINC/)[4.14 (249)](https://www.capterra.com/p/152829/CINC/reviews/)

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[Lofty](https://www.capterra.com/p/157457/Lofty/)[3.86 (127)](https://www.capterra.com/p/157457/Lofty/reviews/)

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[TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[3.99 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/)

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3.9

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[CINC](https://www.capterra.com/p/152829/CINC/)[4.14 (249)](https://www.capterra.com/p/152829/CINC/reviews/)

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4.2

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[TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[3.99 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/)

vs

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4.4

[View full comparison](https://www.capterra.com/compare/152143-152373/Top-Producer-CRM-vs-HubSpot-CRM)

[CINC](https://www.capterra.com/p/152829/CINC/)[4.14 (249)](https://www.capterra.com/p/152829/CINC/reviews/)

vs

[BoomTown](https://www.capterra.com/p/151892/BoomTown/)[4.46 (239)](https://www.capterra.com/p/151892/BoomTown/reviews/)

$1000/month

Price

$1000/month

4.2

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/151892-152829/BoomTown-vs-CINC)

[TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[3.99 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/)

vs

[RealOffice360](https://www.capterra.com/p/176934/RealOffice360/)[4.64 (140)](https://www.capterra.com/p/176934/RealOffice360/reviews/)

$129/month

Price

$12/month

3.9

Features

4.5

3.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/152143-176934/Top-Producer-CRM-vs-RealOffice360)

[CINC](https://www.capterra.com/p/152829/CINC/)[4.14 (249)](https://www.capterra.com/p/152829/CINC/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$1000/month

Price

$20/month

4.2

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152373-152829/HubSpot-CRM-vs-CINC)