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Specifically designed for real estate agents and teams looking for a cutting-edge CRM that's reliable and easy to use.
Commercial Real Estate
Great customer care for years. After shopping and working with many other platforms it felt great to have people at customer care that I literally know by name and can trust.
The cost of TP and the lack of updates and integrations have been disappointing over the years.
I have tried various different CRMs as a Realtor, and so far, Top Producer is the best fit for myself and my business. It has a really great layout for creating campaigns.
The sales department are crooked, they have been charging me for something I cancelled months ago and they won't stop. I had to physically threaten to file suit and had my attorney get after them.
We had used Top Producer from 1999 to 2010 an decided to buy it again because of our past success with the transaction plans. I think Top Producer is a good suite of products for the right person.
The thing I dislike most is the way that contacts have to be entered when there is a household of two or more.
The new format for Top Producer/Social Connect seems to be more of my style. The training we had with [sensitive content hidden] was fantastic and he was just great.
The lost of email history and google sync when the Google password is changed.
It is a great source for up-to-date information on the tenancy. Would like to see more reporting flexibility and be able to filter out information that is less important to our partners.
The fact that any user can delete any other user comment is a bit scary; deletion of comments should be limited to only the user who posted.
Reporting and mutual tracking with our owner clients has been great. This is a huge time saver in preparing and going thru activity + very helpful in tracking the prospects and deals.
Sometimes the site freezes, specifically when i'm typing in the search bar. What I type out seems to lag and letters come out in the wrong order.
Easy to use and great way to track leasing progress across multiple assets. Streamlines our leasing process and has made the process from touring to executed lease faster and easier to manage.
Another point, when making any edit to a comment you have made, VTS should not re-email recipients unless specifically prompted; usually just spelling error corrections. VTS should have spell check).
The software helps track deals and keep up on top of where we are with each one. Its helpful to get reminders about following up on inquires.
Sometimes it is difficult to navigate. It could be my desktop but the formatting gets jumbled at times.
Orly: Hi, my name is Orly. I am the operations manager at a real estate firm. As a rating of top producer, I would definitely give it a five. And for more reviews like this, click below. There are other software in our industry. We have something called Command. There are CRMs, Zoho's and I just feel Top Producer gives us the most for maintaining notes, client retention. So overall, I feel it's the easier, more client friendly product we have. The reason we chose Top Producer, it's been around for years. They keep adding and creating new items in it that is just... The CRM is amazing, what it does for client, client retention, keeping notes, staying on top of clients. So overall, I just feel that for the price, it's a great software. I felt it was extremely easy with the onboarding. They have amazing customer service. They have a direct chat. So whenever you want to convert a file or you want to transfer over from another product or program, customer service is absolutely amazing. The turnaround is within 24 hours or less. You'll get a response to any concerns you have. My recommendation is do your research. There's a lot of CRMs out there. You have to find out which one works for your needs. For myself, I needed somewhere to put all my notes, all the people I interact with on a daily basis. So do a lot of research and find the longevity. Do a lot of reviews and just see what works for you I think.
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