# Compare TOP PRODUCER vs BoldTrail Back Office 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare TOP PRODUCER and BoldTrail Back Office based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/152143-171321/Top-Producer-CRM-vs-BoldTrail-Back-Office

---

# TOP PRODUCER vs BoldTrail Back Office Features and Cost Comparison

Last updated March 26th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TOP PRODUCERBoldTrail Back Office2/4 selected

[TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[4.0 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/)

[BoldTrail Back Office](https://www.capterra.com/p/171321/BoldTrail-Back-Office/)[4.5 (851)](https://www.capterra.com/p/171321/BoldTrail-Back-Office/reviews/)

[## TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[4.0 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/)

Starting Price

$129.00/month

Value-for-Money

3.8

Functionality

3.9

Ease of Use

3.8

Customer Service

4.1

Reviews Sentiment

Based on [323 reviews](#user-reviews)

Positive

243

Neutral

23

Negative

57

[## BoldTrail Back Office](https://www.capterra.com/p/171321/BoldTrail-Back-Office/)[4.5 (851)](https://www.capterra.com/p/171321/BoldTrail-Back-Office/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.2

Ease of Use

4.3

Customer Service

4.5

Reviews Sentiment

Based on [851 reviews](#user-reviews)

Positive

774

Neutral

56

Negative

21

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## Summary

* * *

Features in Real Estate Transaction Management Software

20 / 36

Only TOP PRODUCER

-   Communication Management
-   Email Marketing
-   Lead Management

Best performer

26 / 36

Only BoldTrail Back Office

-   Accounting
-   Agent Management
-   Compliance Management

User satisfaction

User satisfaction

4.0

User reviews[323](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/)

Ease of use

3.8

Functionality

3.9

Value for money

3.8

Customer support

4.1

User satisfaction

4.5

User reviews[851](https://www.capterra.com/p/171321/BoldTrail-Back-Office/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.4

Customer support

4.5

Price starts from

Price starts from

$129Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Specifically designed for real estate agents and teams looking for a cutting-edge CRM that's reliable and easy to use.

Best for

Real estate brokers, real estate agencies and teams, real estate office managers and transaction coordinators

## User reviews

Pros & cons

Samantha R.

Realtor

> "What is great about Top Producer is that is allows you to tie your whole day together - schedule overview, to dos,..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6871463)

Melanie G.

Owner

> "They have been over billing me and I had to call back to talk to a supervisor because supervisors don't call..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6861347)

TA

Tracy A.

Transaction Coordinator

> "All of our needs are met, from contact management, plan management, and Top Producer is a very user friendly..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6315558)

Melanie G.

Owner

> "I'm told I have to wait TWO business days to have someone else cancel my account. "

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6861347)

MK

Mike K.

owner

> "Coupled with outstanding customer support, Top Producer CRM stands out as a comprehensive, user-friendly solution..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6027978)

PM

Patricia M.

Realtor

> "I even added other agents to help follow up on the many leads, none ever converted, it was a waste of time and..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6398460)

BR

Brittiany R.

Real Estate Agent

> "A few things I like most about Top Producer thus far are the CRM management, contact touch-base tracking, and the..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6186064)

HT

Hector T.

Broker Associate

> "Constant problems with my email integration validation; and, not accepting a secondary email address in conjuction..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6223305)

JM

Jenel M.

Broker-Salesperson

> "Top Producer keeps inquiries right in front of you and helps you to maintain a steady nurture campaign which helps..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6304310)

RO

Richard O.

Realtor

> "It seems like a miracle is required to even put my account on hold. Despite their insistence, the support team kept..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#GetApp___4851001)

FL

Fran L.

Broker Associate

> "Using Top Producer is easy to use and help me to maintain contact and relationships with my existing clients and..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6335853)

FW

Frances W.

Realtor

> "During the changeover from TP8i to TPX, I lost a lot of data - lost a huge library of letters and emails. "

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6139413)

MK

Mike K.

owner

> "The intuitive interface and seamless integration with other tools, like MLS listings, significantly streamline my..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6027978)

MF

Mark F.

President

> "Email Integration was difficult and took awhile"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6349964)

JB

Jennifer B.

Broker Associate

> "He's been very helpful in explaining the product and offering advice on how to manage my contacts."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6456252)

MM

Mike M.

Sales Associate

> "Could be complicated, tough to get administration to spend the time to learn"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6362215)

Jill G.

Broker / REALTOR® / Owner

> "It links to my other programs so I can easily be reminded of tasks and things to do with real estate and other..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___5039227)

GP

Gary P.

Principal Broker

> "Having to keep up with the data input from each client is a bit tough and daunting but its part of the program."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___4924663)

BG

Barb G.

Broker

> "Top Producer has been my contact management for many years, now with Market Snapshot I do believe my past and new..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6113235)

JG

Joyce G.

Realtor

> "The quality of the leads is not good. "

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6569493)

TM

Tony M.

Realtor

> "Helps me stay on top of current/past/prospect clients with an easy to use platform and the ability to create tasks..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6156958)

SM

Sarie M.

Realtor

> "I can’t import leads that my agents have claimed into my top producer even though they’re my paid leads."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6110163)

WH

Wendy H.

associate broker

> "The ease to find clients in my data base, update it, notes!"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6382295)

JJ

Jackie J.

Real Estate Broker

> "System is a bit slow sometimes, and laggy when I try to send emails to too many contacts."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6304931)

TL

Tessie L.

Realtor

> "It would even be better if TP has a product that I can send my clients on a regular basis, i.e. newsletter."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6303109)

MM

Michael M.

Agent

> "Support is not as good as it used to be as it is only chat now rather than by phone, though it is not bad for chat..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6012955)

AW

Ashlyn W.

Office Manager

> "Top Producer has helped us get all of our contacts into one place and prompts us to stay on top of contacting them."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6196434)

WM

Wendy M.

Admin Assistant

> "Sometimes its not very user friendly to download contacts to an Excel spreadsheet (it will download duplicates)"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6141222)

LG

Linda G.

Realtor

> "The fact that I can get help anytime and the agent is really knowledgeable"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6590334)

JM

Jenel M.

Broker-Salesperson

> "Email signatures wont upload when you send from a mobile device."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6304310)

BS

Brian S.

Broker

> "I was able to distribute leads to team members & could see their notes with the client."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6213897)

AV

Antje V.

Sales Associate

> "They changed to a different format when they sold the company and I lost ALL my templates"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___5091595)

VR

Verified Reviewer

Realtor

> "Very trusted name in real estate, lots of benefits, lead management, goal tracking & CRM."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6131926)

RB

Randy B.

associate Broker

> "x does less than half of what 8i offered and costs to use are higher with even higher add ons"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6094910)

AW

Ashlyn W.

Office Manager

> "We love that it works behind the scenes, sending out automated emails to new leads before we even get to them."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6196434)

SF

Stacy F.

Principal Broker

> "Who wants to pay for a service and be told when you call in that it will take 2-3 days for a response. Or you other..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___3849415)

MR

Michele R.

Agent

> "Good experience, very useful system to save information."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6506187)

JK

Jan K.

realtor

> "some times making bulk emails they did not work,"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6258621)

CR

Christopher R.

Owner

> "Lead funnels and website connectivity along with the new AI service,"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6243670)

AB

Anne B.

Realtor

> "You are offering classes now, but previously, they weren't offered, and trying to reach support is not always easy."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6208444)

WM

William M.

Realtor

> "Easy to use CRM for Real Estate. "

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6324615)

DT

Dixie T.

Sales

> "Never learned all the uses- my fault that his did not happen"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6325800)

CA

Chris A.

sales rep

> "ease of use, it is very well organized and my bookkeeper can keep my financial data organizedfor the accountant at..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6256944)

MC

Mark C.

Broker

> "However, I realized at the end of three weeks the platform was not for me due to the lack of two-way texting..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___4112119)

JK

Jan K.

realtor

> "I have used this product for over 10 years, I liked the email drip campaigns, especially the quarterly market..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6258621)

Ryan C.

Real Estate Broker

> "The CRM and the website are super antiquated and did not perform as promised."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#GetApp___6030656)

TV

Terrilyn V.

Realtor

> "For as long as I have been using it, it functions and helps me maintain my clients."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6225372)

VR

Valerie R.

Broker Associate

> "I don’t really like the new Top Producer X. Until it includes my plans and activities."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___5023289)

LS

Luke S.

Owner

> "After shopping and working with many other platforms it felt great to have people at customer care that I literally..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6126568)

BK

Bruce K.

Realtor

> "Lack of high-quality postcard / mailers… perhaps I just haven’t found them yet"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6007122)

DA

Doree A.

Realtor

> "It has been very good with contact management"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6316697)

RO

Richard O.

Realtor

> "The support team, both through chat and email, has been unhelpful and has continuously passed me around without..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#GetApp___4851001)

JM

Jill M.

Team and Brand Manager

> "It is also a good central location to find all of our transactions and listings."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6079222)

MD

Mario D.

Transaction Coordinator

> "Setting up can be difficult; no app; no direct mail"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6039235)

NH

Nanci H.

Administor

> "Very few issues but the service is great"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6351777)

NB

Nikki B.

Broker

> "The lead management tool seems complicated in TPX. "

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6120208)

BG

Barb G.

Broker

> "Being their go-to whenever they have real estate questions is my number one goal."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6113235)

JM

Jill M.

Team and Brand Manager

> "Lead management isn't as easy as it could be, the agents don't tend to use it that much."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6079222)

MD

Mark D.

Realtor

> "Great Training with \[sensitive content hidden\]!"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6443681)

RO

Richard O.

Realtor

> "It's important to note that their customer service is absolutely atrocious."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#GetApp___4851001)

RE

Robin E.

President

> "Customer service is good. "

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6426011)

BC

Bill C.

managing Broker

> "I have lost many of the functions on topproducer 8i and without phone customer service it takes too long to get..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___3855963)

MF

Mark F.

President

> "Support is key..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6349964)

LT

Lee T.

Agent

> "Difficult to do tasks sometimes like labels."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6191866)

KB

Kristene B.

Realtor

> "My coach through the process was very good."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6369377)

RD

Rogelio D.

realtor

> "it takes too long to load since the data transfer/ email migration to a newer software program, back in Mar /April..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___3879753)

JB

Jennifer B.

Broker Associate

> "It's been a pleasure learning from \[sensitive content hidden\]. "

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6456252)

SB

Sarah B.

Real Estate Agent

> "They lack HUGE on syncing, automatic connection with lead generating websites."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___4474512)

Tom P.

Broker

> "I have been a user for 23 years an it has always worked well for what I do"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6658107)

DG

Dottie G.

Agent

> "I have a difficult time with changing the support methods. "

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6237236)

CL

Christopher L.

Managing broker

> "I know I am not utilzing all of the features but I am sure I will as I become more familair with the software."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6194089)

MC

Melissa C.

Associate Broker

> "Yet, they still charge full price every month."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#SoftwareAdvice___6031459)

DB

Darrell B.

Realtor

> "easy to search contacts, easy to import leads, has a lot of functions and great support"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6006981)

DW

Dave W.

Broker of Record

> "the price doubled in the last couple of years which I wasn't too happy about."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6141089)

JR

JOSEPH R.

Managing Broker

> "What first attracted me was the fact this was one of the only products designed for real estate use."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6088788)

JD

James D.

Realtor

> "No phone support."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___5037093)

JJ

Jackie J.

Real Estate Broker

> "Great CRM system to keep in touch with my clients."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6304931)

SB

Sarah B.

Real Estate Agent

> "Who wants to toggle between two of your website platforms just to use all the features just because the engineers..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___4474512)

PG

Portia G.

Principal Agent

> "The Market Snapshot and Action Plans help diversify my marketing mix and spark strategic follow-up conversations."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___3862813)

VR

Verified Reviewer

Real Estate Team Owner

> "They have completely derailed our systems, lost our data and cost us a lot of additional dollars and headaches."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#GetApp___3625181)

[View Reviews](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/)

FK

Felicia K.

REALTOR and Office Manager

> "The system is awesome when it comes to the electronic signatures and being able to see if they have viewed but not..."

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___7063579)

JS

Jim S.

Broker

> "The field there is mapped to list price not offer price. If you have a new listing that's under contract right..."

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___7037973)

AG

Aaron G.

Managing Broker - Owner

> "It’s become part of my daily workflow — not just a tool, but a quiet system that helps everything stay aligned..."

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___7038509)

PF

Paul F.

Broker-in-Charge

> "Office-wide, we are getting too many fraud sellers, which wastes our time and which is exposing us to legal and..."

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___7044149)

JS

Jim S.

Broker

> "The only thing I like is the ability to email documents and the email body into a transaction."

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___7037973)

KT

Katie T.

Real Estate Broker Associate

> "Now the buyer transaction side of things is buried under a different section and I forget about it."

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___7035245)

AG

Aaron G.

Managing Broker - Owner

> "It’s clear that the developers built it with real brokerage needs in mind. While I’ve suggested a few refinements,..."

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___7038509)

JS

Jim S.

Broker

> "Constantly have to go out an come back into a window to get documents to display."

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___7037973)

AG

Aaron G.

Managing Broker - Owner

> "The system is reliable and efficient, making it easier to manage multiple files at once."

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___7038509)

PF

Paul F.

Broker-in-Charge

> "Overall, the program, even though it has benefits, distracts us from our most important activity--selling."

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___7044149)

JK

Jay K.

Broker

> "I like it offers flexibility for my Broker to add and delete tasks I need to complete."

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___6405293)

JD

Johnny D.

Broker

> "This software sucks, I only use it because my firm requires agents use it."

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___7042359)

MS

Maryann S.

Realtor

> "In general Bold trail is very good but could use more improvements and Training videos with step by step..."

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___7042533)

CW

Carleshia W.

Broker Owner

> "Seller's disclosure is the only form that is hard to use because it has so many boxes."

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___6404842)

JK

James K.

Realtor

> "I like that all of the documentation associated with a file can be managed well."

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___7038378)

JK

James K.

Realtor

> "To write an offer now takes twice as long."

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___7038378)

AT

Allyse T.

Real estate agents

> "It saves me hours every week and reduces errors."

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___7042295)

PF

Paul F.

Broker-in-Charge

> "Too complex for most of our agents."

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___7044149)

RM

Randi M.

Administrative Coordinator

> "Templated documents make preparing packets for e-sign a breeze."

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___6398151)

WB

Wilfried B.

Financial Director and Comptable

> "The disadvantage is the level of customization which is a bit very limited. And also the problem of saving the..."

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___4611073)

MM

Michael M.

Realtor

> "I like having the categories to separate my business. "

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___7036248)

AR

Ashley R.

CFO

> "We paid over $800 a month to be left dissatisfied with the results."

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___6279889)

ED

Elizabeth D.

Closing Coordinator

> "It is very easy to use, and it offers various options for organizing your transactions."

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___7035380)

VR

Verified Reviewer

Broker

> "Horrible customer service, User Interface Is Complicated"

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#GetApp___6015863)

JJ

Jordan J.

Realtor

> "It has been easy for me to access from my cell phone when I am not around my computer"

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___7035513)

VR

Verified Reviewer

Real Estate Agent

> "Brokermint is not very intuitive to use for regular (non-admin) users, and a lot of time is wasted uploading and..."

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___3463698)

AT

Allyse T.

Real estate agents

> "I’d recommend it to any agent who wants to spend less time on paperwork and more time closing deals."

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___7042295)

VR

Verified Reviewer

Real Estate Agent

> "The phone app does not allow you to do even half of what the website does, and the website does not work well on..."

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___3463698)

JS

Joshua S.

Broker Owner

> "There just needs to be a few things tweaked that we could personalize I would like but overall it’s great."

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___7035224)

BM

Betty M.

CEO

> "One problem is it can't track emails regarding agents docs."

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___2350897)

JS

Joshua S.

Broker Owner

> "You can never replace great customer service regardless of how great your product is so keep the team going."

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___7035224)

VR

Verified Reviewer

Operations Manager

> "Making changes to documents that have been uploaded isn't super intuitive."

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___2368501)

MW

Mari W.

Realtor

> "The fact that it has so much to offer agents. "

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___7080359)

VR

Verified Reviewer

Real Estate Agent

> "This is extremely hard to use on the go."

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___3463698)

FK

Felicia K.

REALTOR and Office Manager

> "It has been very user friendly and easy to learn."

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___7063579)

BM

Betty M.

CEO

> "Search engine is nowhere to be found on the approval screen."

[See full review](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#Capterra___2350897)

[View Reviews](https://www.capterra.com/p/171321/BoldTrail-Back-Office/reviews/)

## User interface

[TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)

3.99 (323)

[BoldTrail Back Office](https://www.capterra.com/p/171321/BoldTrail-Back-Office/)

4.50 (851)

### Features

TOP PRODUCER

20/36

-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   Agent Management
-   AI Copilot
-   Alerts/Notifications
-   Commission Management
-   Communication Management
-   Compliance Management
-   Contact Management
-   Contract/License Management
-   CRM Integration
-   Deal Management
-   Document Management
-   Document Storage
-   Electronic Signature
-   Email Marketing
-   File Sharing
-   Forecasting
-   Forms Management
-   Generative AI
-   Lead Management
-   Listing Management
-   Mobile App
-   Opportunity Management
-   Performance Metrics
-   Pipeline Management
-   Reporting/Analytics
-   Status Tracking
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Time Tracking
-   Transaction History
-   Transaction Management
-   Workflow Management

[See all features](https://www.capterra.com/p/152143/Top-Producer-CRM/#features)

BoldTrail Back Office

Top features

26/36

-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   Agent Management
-   AI Copilot
-   Alerts/Notifications
-   Commission Management
-   Communication Management
-   Compliance Management
-   Contact Management
-   Contract/License Management
-   CRM Integration
-   Deal Management
-   Document Management
-   Document Storage
-   Electronic Signature
-   Email Marketing
-   File Sharing
-   Forecasting
-   Forms Management
-   Generative AI
-   Lead Management
-   Listing Management
-   Mobile App
-   Opportunity Management
-   Performance Metrics
-   Pipeline Management
-   Reporting/Analytics
-   Status Tracking
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Time Tracking
-   Transaction History
-   Transaction Management
-   Workflow Management

[See all features](https://www.capterra.com/p/171321/BoldTrail-Back-Office/#features)

### Recognition

TOP PRODUCER is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to BoldTrail Back Office

### Deployment & support

TOP PRODUCER

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

BoldTrail Back Office

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

TOP PRODUCER

-   By Top Producer
-   Located in United States
-   Founded in 1982

BoldTrail Back Office

-   By Inside Real Estate
-   Located in United States
-   Founded in 2008

## Popular Comparisons

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vs

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[BoldTrail Back Office](https://www.capterra.com/p/171321/BoldTrail-Back-Office/)[4.50 (851)](https://www.capterra.com/p/171321/BoldTrail-Back-Office/reviews/)

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[TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[3.99 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/)

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[View full comparison](https://www.capterra.com/compare/152143-176447/Top-Producer-CRM-vs-BoldTrail)

[BoldTrail Back Office](https://www.capterra.com/p/171321/BoldTrail-Back-Office/)[4.50 (851)](https://www.capterra.com/p/171321/BoldTrail-Back-Office/reviews/)

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Contact vendor for pricing

Price

$250/month

4.2

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/167086-171321/Sisu-Team-vs-BoldTrail-Back-Office)

[TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[3.99 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/)

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3.9

Features

3.9

3.8

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/152143-157457/Top-Producer-CRM-vs-Lofty)

[BoldTrail Back Office](https://www.capterra.com/p/171321/BoldTrail-Back-Office/)[4.50 (851)](https://www.capterra.com/p/171321/BoldTrail-Back-Office/reviews/)

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Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.5

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Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/171321-190689/BoldTrail-Back-Office-vs-TotalBrokerage)

[TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[3.99 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/)

vs

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Price

$34.99/month

3.9

Features

4.6

3.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/151826-152143/Sell-Do-vs-Top-Producer-CRM)

[BoldTrail Back Office](https://www.capterra.com/p/171321/BoldTrail-Back-Office/)[4.50 (851)](https://www.capterra.com/p/171321/BoldTrail-Back-Office/reviews/)

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Price

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4.2

Features

4.2

4.3

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[TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[3.99 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/)

vs

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3.9

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3.8

Ease of Use

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[BoldTrail Back Office](https://www.capterra.com/p/171321/BoldTrail-Back-Office/)[4.50 (851)](https://www.capterra.com/p/171321/BoldTrail-Back-Office/reviews/)

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Contact vendor for pricing

Price

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4.2

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4.3

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[TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[3.99 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/)

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