Capterra Logo
Helping businesses choose better software since 1999

AvidTrak vs Doctoralia Phone: Which is a better fit?

Updated on September 15th, 2024
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Features in Call Tracking
3
46
  • Call Routing
  • IVR
9
Best performer
46
  • Activity Tracking
  • Alerts/Notifications
  • Caller ID
User satisfaction
4.9
User reviews18
Ease of use
4.8
Functionality
4.8
Value for money
4.9
Customer support
5.0
4.7
User reviews15
Ease of use
4.7
Functionality
4.7
Value for money
4.4
Customer support
4.6
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Print, PPC-Search, SEO, Social Media, Content and Email Marketing Phone Call Leads Tracking for: In-house SMB; Enterprise Marketing Teams; Franchisor Marketing Teams; Digital Marketing Agencies.

Medical clinics of any speciality, with a reception team and high volume of calls per day

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
252238 video thumbnail}
1 Video
152198
5 screenshots
252238
5 screenshots

AvidTrak

3/46
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Auto-Dialer
  • Automatic Call Distribution
  • Call Center Management
  • Call Disposition
  • Caller ID
  • Call List Management
  • Call Monitoring
  • Call Reporting
  • Call Scoring
  • Call Scripting
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Whispering
  • Campaign Analytics
  • Campaign Management
  • Computer Telephony Integration
  • Contact Management
  • Conversion Tracking
  • CRM
  • Customizable Reports
  • Data Import/Export
  • Keyword Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Monitoring
  • Multi-Campaign
  • Performance Management
  • Predictive Dialer
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Reporting & Statistics
  • ROI Tracking
  • Third-Party Integrations
  • Voice Mail
  • Call Recording
  • Call Routing
  • IVR
See All features
Hide Call Tracking Software Features -

Doctoralia Phone

Top Features
9/46
Show Call Tracking Software Features +

AvidTrak

  • Best Value Call Center
    Software (2024)

Doctoralia Phone

--

AvidTrak
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Doctoralia Phone
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
AvidTrak
  • By Media Flint
  • Located in United States
Doctoralia Phone
  • By Docplanner Group
  • Located in Poland
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: