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Remote Desktop Manager vs ManageEngine Applications Manager: Which is a better fit?

Updated on December 10th, 2024
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 2,711 reviews from IT Management users.
% Fit
Missing features
Feature ratings
Server Monitoring
4.2
Patch Management
4.0
Real-Time Monitoring
4.0
Task Management
NA
Real-Time Notifications
4.0
% Fit
Missing features
Feature ratings
Server Monitoring
4.8
Patch Management
NA
Real-Time Monitoring
4.7
Task Management
NA
Real-Time Notifications
4.7
User satisfaction
4.6
User reviews410
Ease of use
4.4
Functionality
4.6
Value for money
4.5
Customer support
4.4
4.7
User reviews158
Ease of use
4.6
Functionality
4.7
Value for money
4.6
Customer support
4.7
Price starts from
/user
Yearly subscription
Free version
Free trial
Yearly subscription
Free version
Free trial
Best for

Remote Desktop Manager is intended for sysadmins and IT pros ranging from stand-alone users to Fortune 500 companies. RDM is the perfect solution for IT teams looking to centralize remote connections.

Small, medium as well as large organizations that require constant and comprehensive monitoring of their applications & servers(App servers, DB servers, Cloud apps, VMs, Middleware components, etc.).

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Cindy O
Owner
5.0

Speaker 1: My name is Cindy and I own the company's CLO Medical, Coding and Billing Company. I work with physicians and hospitals and practitioners. I do their coding and billing, and I use Remote Desktop for all my clients. I have several clients and I'm able to remote into their system using Remote Desktop. It's highly secure and I would give this five stars out of five. It's fantastic. Before I started using Remote Desktop Manager for all my clients, I used LogMeIn, which is very cumbersome. Half the time, it didn't work and I couldn't get logged into my clients. I wasn't so sure about the security, so I decided to go with Remote Desktop. I chose Remote Desktop Manager because it's very user-friendly. I'm not an IT person. I have a business and I have to do my own IT. So using Remote Desktop enables me to be able to manage all of the IT part of it. I can download it, I can program it, I can do everything with it. It's very user-friendly and easy to use. When I decided to go with Remote Desktop, it was very easy to bring it into my business. After discussing it with my clients, they were on board with it. It was a matter of... It was already on the computers. It's already programmed in there. It's just a matter of programming the IP address and getting connected with security, so it was a no-brainer. Very easy. It's cheap. I don't know if I want to say cheap, but I mean it's a great product for a very low, no cost. My advice to anybody that is looking at Remote Desktop Manager, do it. You will not be disappointed. I've been using it for 10 years now after fumbling for a long time with LogMeIn. The Remote Desktop Manager saved me time, saved me money, and my clients all love it.

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User interface
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1 Video
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5 screenshots
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5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Tracking
388
Important

Remote Desktop Manager

Top Features
24/32
  • Capacity Management
  • Compliance Management
  • Configuration Management
  • Incident Management
  • IT Asset Management
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Task Management
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Audit Trail
  • Dashboard
  • Data Import/Export
  • Event Logs
  • Issue Auditing
  • IT Asset Tracking
  • IT Reporting
  • Knowledge Management
  • License Management
  • Maintenance Scheduling
  • Patch Management
  • Real-Time Monitoring
  • Real-Time Notifications
  • Remote Access/Control
  • Remote Monitoring & Management
  • Security Tools
  • Self Service Portal
  • Server Monitoring
  • Third-Party Integrations
  • Ticket Management
See All features
Hide IT Management Software Features -

ManageEngine Applications Manager

13/32
Show IT Management Software Features +

Remote Desktop Manager

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ManageEngine Applications Manager

  • Best Value Application Performance Management
    Software (2024)
Remote Desktop Manager
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ManageEngine Applications Manager
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Remote Desktop Manager
  • By Devolutions
  • Located in Canada
  • Founded in 2004
ManageEngine Applications Manager
  • By ManageEngine
  • Located in United States
  • Founded in 1996
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