Remote Desktop Manager vs PDQ Deploy & Inventory: Which is a better fit?

Speaker 1: My name is Cindy and I own the company's CLO Medical, Coding and Billing Company. I work with physicians and hospitals and practitioners. I do their coding and billing, and I use Remote Desktop for all my clients. I have several clients and I'm able to remote into their system using Remote Desktop. It's highly secure and I would give this five stars out of five. It's fantastic. Before I started using Remote Desktop Manager for all my clients, I used LogMeIn, which is very cumbersome. Half the time, it didn't work and I couldn't get logged into my clients. I wasn't so sure about the security, so I decided to go with Remote Desktop. I chose Remote Desktop Manager because it's very user-friendly. I'm not an IT person. I have a business and I have to do my own IT. So using Remote Desktop enables me to be able to manage all of the IT part of it. I can download it, I can program it, I can do everything with it. It's very user-friendly and easy to use. When I decided to go with Remote Desktop, it was very easy to bring it into my business. After discussing it with my clients, they were on board with it. It was a matter of... It was already on the computers. It's already programmed in there. It's just a matter of programming the IP address and getting connected with security, so it was a no-brainer. Very easy. It's cheap. I don't know if I want to say cheap, but I mean it's a great product for a very low, no cost. My advice to anybody that is looking at Remote Desktop Manager, do it. You will not be disappointed. I've been using it for 10 years now after fumbling for a long time with LogMeIn. The Remote Desktop Manager saved me time, saved me money, and my clients all love it.

Dan: My name is Dan. I am an application specialist at a company of over 1000 people, and I would give PDQ a five out of five. I use PDQ Inventory to monitor our applications and our computers and our production environment and testing environment. I use PDQ Deploy to deploy applications, deploy patches, uninstall applications, and do this either live on, demand, or to schedule deployments. My favorite things about PDQ is its intuitiveness. The moment you turn it on, you don't need a tutorial. You can start playing around with it and you can guess what the buttons are going to do, and that's pretty much what they're going to do. If you want to try more advanced features, even those are intuitive. Though if you want to add the scripting or more complex tasks, you have to look it up online. But their tutorial page is very well documented, and they have YouTube videos as well. Besides the intuitiveness and the documentation, their support staff is also very helpful. They're very technical and they don't waste your time. They go straight to problem and they offer solutions. If not, they investigate and they get back to you with solutions. One thing about PDQ Inventory and Deploy is that it's not a cloud solution, so it always requires VPN to be turned on by our remote computers. Although they do offer a different product, which is very similar to PDQ Deploy and Inventory, which is the cloud. I wish those functionalities would be integrated in PDQ Inventory and Deploy itself because I find that they're just redoing the same work for the cloud version, whereas the non-cloud version is already perfect. Adding the option to deploy from the cloud, I think would be a much better improvement to the main application itself.