# Compare Remote Desktop Manager vs JumpCloud 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Remote Desktop Manager and JumpCloud based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/152245-175092/Remote-Desktop-Manager-vs-JumpCloud-DaaS --- # Remote Desktop Manager vs JumpCloud Features and Cost Comparison Last updated July 8th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Remote Desktop ManagerJumpCloud2/4 selected [Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.6 (412)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/) [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) [## Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.6 (412)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [412 reviews](#user-reviews) Positive 390 Neutral 19 Negative 3 [## JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting Price $3.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [292 reviews](#user-reviews) Positive 279 Neutral 12 Negative 1 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 4,485 reviews from it management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit Not enough reviews Feature ratings Patch Management 4.0 Server Monitoring 4.2 Security Tools 5.0 Remote Monitoring & Management 4.7 Real-Time Monitoring 4.1 79%Fit Not enough reviews Feature ratings Patch Management 4.3 Server Monitoring 5.0 Security Tools 4.4 Remote Monitoring & Management 4.1 Real-Time Monitoring 4.0 User satisfaction User satisfaction 4.6 User reviews[412](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/) Ease of use 4.4 Functionality 4.6 Value for money 4.5 Customer support 4.4 User satisfaction 4.6 User reviews[292](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.5 Customer support 4.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from $3Per User, Per Month - Free version - Free trial Best for Best for Remote Desktop Manager is intended for sysadmins and IT pros ranging from stand-alone users to Fortune 500 companies. RDM is the perfect solution for IT teams looking to centralize remote connections. Best for JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies. ## User reviews Pros & cons Mahmut Halil Ö. PhD Student > "It has significantly streamlined how I manage multiple remote connections, VPNs, and credentials by centralising..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7008768) Mahmut Halil Ö. PhD Student > "It is slow when the software is first started or when working with large databases (many connection definitions, VPNs,..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7008768) AB Andy B. Systems Administrator > "Devolutions RDP Manager is highly customizable, you can add quick connections, change the layout, and even see who may..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508133) AT Avi T. Global IT Manager > "this is stopping us from migrating our passwords fully to RDM and use it as a central password\\secrets management." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508267) Mahmut Halil Ö. PhD Student > "The ability to securely store and share credentials with team members has improved both security and productivity." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7008768) CD Callum D. IT > "Going in you don't expect much else other than remote access but, somehow it still felt lacking in terms of user..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6436545) AB Andy B. Systems Administrator > "I can leave this up all day and keep multiple Servers open and switch between them much faster than using the built-in..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508133) FF Francois F. Senior Consultant > "the IOS version has no datasource capabilities with onedrive." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6649558) VR Verified Reviewer Engineer > "Remote Desktop Manager is an indispensable tool for centralizing all your remote connection tools." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6680871) DS Dmytro S. DevOps Engineer > "Import / Export setting not supported via Devolutions Hub" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6512348) UZ Uriel Z. Sr Systems Engineer > "When I first used it thanks to a friend of mine who recommended it to me, took me just few minutes to understand how it..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508137) AT Avi T. Global IT Manager > "When trying to use it as a password manager, the view is very not comfortable." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508267) JC Justin C. IT Manager > "Lots of options for back-end datasource platforms, loads of application integrations." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508176) FA FAISAL A. Engineer > "If it is not updated I cannot edit anything" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508191) DR Dollshawn R. Ceo > "It's the fact that I'm a small business owner and learning remote desktop software is helping me in a lot of ways that I..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508452) DB Dariusz B. Systems Engineer III > "The application tends to load slowly at times." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508411) GP Gabriele P. Owner and CTO > "Vero powerfull, sharing with my collegues, vero strong password and connection management" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508243) SA Stephane A. CTO > "The software is sometimes slow when you have too many entires in the vault, which can make it heavy at startup." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___5073046) Mahmut Halil Ö. PhD Student > "I appreciate the wide protocol support and integration options." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7008768) VR Verified Reviewer Customer Service Representative > "The only downside is some of the features which are available in normal desktop are disabled in remote." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6344584) ZS Zack S. Administrator > "Overall my experience was fantastic, I love the centralized database and the gateway functionality along with the..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508143) VR Verified Reviewer IT Manager > "The interface can be quite lagging on high resolution displays." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6085626) BL Ben L. Systems Engineer > "RDM is great at managing your remote connections! Whether they are RDP, SSH, VNC, Apple Remote Desktop, telnet,..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#SoftwareAdvice___5070177) NI Nteziyaremye I. IT > "Likely, like all technology softwares, RDM has also some limitations like: 1.Complexity: RDM can be complex to set up..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4581054) ES Enrique S. Analyst > "I am able to group like session(s) and move tabs on the fly!" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508446) KW Kevin W. GIS Coordinator > "There are not any good ways to transfer files between machines." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4983191) EC Eduardo C. IT Manager > "Very happy, how easily is to create and store passwors and users and the servers to manage." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508140) NI Nteziyaremye I. IT > "Cost: RDM can be expensive, especially for organisations that have large and complex remote desktop environments. And..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4581054) MM Marjo M. IT Manager > "With Remote Desktop Manager, accessing and managing devices remotely is easy." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6498969) AH Andrew H. Mr > "doesn't support MariaDb anymore for teams!" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6120071) Matthew J. Application Engineer > "Having worked with Remote Desktop Manager for a while I would say it makes the job of managing remote sessions with..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4910705) RW Roshane W. Owner > "The Remote Desktop connection doesn't always come up to the full screen." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___3695123) PZ Patrick Z. Member > "Team members have access to what they need without having to 'discover' resources." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508161) Ryan Samuel T. Nurse II > "Setting it up can be scary for first time clients as a result of the various choices." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4251797) TH Terry H. System Admin > "The ease of setting up RDP sessions and websites to connect to in a quick manner." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508408) Prasun P. Researcher > "The software involves a lot of latency and sometimes it gives serious lag to a computer while performing a task." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2970173) OJ Olivia J. Systems Analyst Sr. > "It's great for patching many assets simultaneously." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508142) EF Eric F. Technical Support Engineer > "There are a few programs that I cannot integrate with RDM. " [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___3120165) AA Ahmed A. Business unit manager > "saving the credintials per connection, folder is wonderfull" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6518181) VR Verified Reviewer Dispatcher > "I do not like that it could be very slow, it can be down for hours without customer service reply, servers could be..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2432480) RGS Robby Gunawan S. IT Manager > "Easy manage several server within 1 application" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508486) Bruno O. CEO > "In my case, I'm from Brazil and the conversion to Dollars is cruel." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___3598201) VR Verified Reviewer Executive Director > "It is easy for IT professionals to remote into my computer when there is a problem" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6592497) CT Cihan T. Solution Architect > "Installation size is big, not too much user friendly UI, it is getting slower if you have more than 1000 connections" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2908105) LP Leonel P. Técnico Docente > "It is a free tool that helps you manage multiple PC connections remotely." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4908189) KP Krystle P. Investor > "A lot of disconnection issues and slow load up sometimes which can be annoying to deal with when in a time crunch" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2781138) CM Ciaran M. IT Applications and ERP Manager > "A nice, intuitive GUI and rock solid for our needs." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6510881) MF Martha F. Sr Business Lender > "I've had issues with connection to my server but I know it's not the software." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2685088) Sinan K. IT Manager > "I feel like I am an admin on steroids when I launch RDM!" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508692) UH Uma H. Service Desk Associate > "I don't like remote desktop." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2775036) [View Reviews](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/) Niraj K. System Analyst > "It allows administrators to manage users, devices, and access controls from a single, cloud-based console, which significantly reduces complexity and improves..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175471) Deepak B. Pre Sales - Tech Consultant > "Weak Native Reporting: The built-in compliance and reporting tools lack polished executive dashboards, often forcing administrators to export raw data to..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) Vivek P. System Administrator > "Its password management and single sign-on features improve both security and user convenience, while remote device management allows IT teams to manage systems..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178570) BK Bharath K. Engineering Lead > "The initial setup, particularly wiring up Apple Business Manager and getting the Google Workspace sync configured correctly, has a learning curve that isn't well..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175668) DK Datha K. System Admin > "I found the interface to be well organized, and features like single sign-on, multi-factor authentication, and device management helped improve both security and..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845) Deepak B. Pre Sales - Tech Consultant > "Offboarding Billing Pitfall: When offboarding employees, JumpCloud continues to bill for suspended users; billing only ceases once the user account is completely..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) DK Datha K. System Admin > "I also appreciate its strong focus on security, with features such as multi-factor authentication, single sign-on, and conditional access, which help..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845) MaJ Matías J. VP ETECH > "Advanced Data Visualization & Global Admin RBAC Scoping: While the Directory Insights provide raw telemetry, the native reporting lacks the high-level "Executive..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562) VR Verified Reviewer DevOps Engineer > "It helped us simplify identity and access management by bringing authentication, device management, SSO, and security controls into a single platform." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175544) JD Jason D. Director of IT > "Installer redesign a while back for the msi made it a slight bit more painful to do the install do to auto button placement when trying to paste the key in." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175794) DK Datha K. System Admin > "It provides a centralized way to manage users, devices, and security policies across different operating systems, making administration more efficient." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845) AGS Archangel Gabriel S. Desktop Support Engineer > "It can only apply or set policies on the device not on the specific users, so even the local administrator user profile account is affected by the restrictions..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7073150) Bibek M. System and Network administrator > "Its Remote Access and Team Collaboration features help streamline IT administration, and overall it delivers good Value for Money by combining multiple management..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176035) DK Datha K. System Admin > "The initial setup and policy configuration may require a learning curve, and troubleshooting can sometimes be time-consuming due to the wide range of settings..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845) Deepak B. Pre Sales - Tech Consultant > "Generous Free Tier: JumpCloud offers a Free for 10 tier that gives smaller operations full platform access for up to 10 users and 10 devices without a time limit...." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) WM William M. IT Jr. Systems Administrator > "JumpCloud doesn't possess the ability to create custom fields for devices in order to store additional information" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) Vivek P. System Administrator > "I liked most about JumpCloud is that it provides a centralized platform for managing users, devices, and access across different operating systems." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178570) LH Liz H. Executive Assistant > "At times even when asking for permission via mobile device there are kinks that don’t allow notifications to come through even though notifications are fully..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562) Deepak B. Pre Sales - Tech Consultant > "Cross-Platform Flexibility: IT admins can seamlessly manage users and enforce security policies across Windows, macOS, and Linux devices from a single console. " [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) AG Abenezer G. IT Support Specialist > "The experience can feel inconsistent, with occasional issues in applying policies and syncing devices." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177580) MK Marko K. Cloud Specialist > "It handles identity and access needs—like LDAP, RADIUS, AD integration, and Google Workspace syncing—all from one place." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177983) DP Dipak P. System Admin > "The main downside for me is that some of the more advanced settings aren’t always obvious at first—you sometimes have to click around a bit or dig into the..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) VS Vivek S. System Administrator > "We use it every day to manage users, devices, and passwords, and it has made those tasks much easier—especially with our remote team." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175625) VR Verified Reviewer Technical Team Lead > "Also they don't have a screen sharing functionality for Android Devices." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175558) Emilia G. IT Specialist > "The device management features (commands, policies, MDM enrollment) are flexible, and the API/PowerShell support makes automation straightforward." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175782) IFR Ian Faulo R. Service Desk Engineer > "There are times when the agent runs into sync or connectivity issues, which can be a bit frustrating and usually requires extra troubleshooting." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832) MY Mohammed Y. System Admin > "JumpCloud is a cloud-based directory platform that helps organizations manage user identities, devices, and access in the Org." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824) VR Verified Reviewer DevOps Engineer > "The pricing can become expensive as the number of users and required features increase." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175544) Emilia G. IT Specialist > "Cross-platform support is solid; we run a mixed Mac and Windows fleet and JumpCloud handles both without needing a separate MDM for each." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175782) Deepak B. Pre Sales - Tech Consultant > "It also lacks native network printer management." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) VR Verified Reviewer IT Service Desk Engineer > "It provides a centralized, cloud-based solution for managing users, devices, and access, which simplifies IT administration and enhances security." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065798) MK Marko K. Cloud Specialist > "The level 1 customer support has occasionally been a bit underwhelming, although that is quite common these days." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177983) GP Giovanni P. IT Manager > "Jumpcloud includes more tools than other SSO solutions: MDM, Password Manager, Computer Management. And it is fully compatible with Apple and Windows" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060007) VS Vivek S. System Administrator > "The only downside I noticed was that some of the advanced features took a bit of time to figure out." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175625) SM Shake M. Senior it manager > "Being able to manage users, enforce security policies, handle authentication, and oversee both Windows/macOS devices from a single console has dramatically..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972) PU Philipp U. Lead Engineer > "The application is slightly clunky - my use case of simple management for a small business is often slightly tricky." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059950) WM William M. IT Jr. Systems Administrator > "Even more so now that we have the Automated Device Enrollment enabled for macOS, this process is even more seamless and so far has allowed us consistent control..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) WM William M. IT Jr. Systems Administrator > "JumpCloud doesn't have a quick method of accessing our integrated platform" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) MY Mohammed Y. System Admin > "However, the interface can be slightly complex for beginners, and setup may take some time. Despite that, it’s a powerful tool for organizations looking to..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824) SJ Steve J. IT Manager > "Sometimes we get to check out new offerings, but then they become paid, and I have now wasted a bunch of time if we decide not to use the product." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060259) DK Dima K. IT DevOps > "Works well and covers together few OS and allows you to manage the devices and users from one place, lately also can work as update manager, have yet to try that..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060412) MH Michael H. Robotics and IT Technician > "Installing agents on macs is a bit of pain (due to macs of course)" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975) MC Mac C. CISO > "I chose JumpCloud so I wouldn't have to rely on Microsoft so much (Azure AD in particular), and in many ways, JC has allowed me to do this especially in the areas..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059978) MaJ Matías J. VP ETECH > "Instead of paying for and managing four different agents on the endpoint, we now manage one." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562) AK Akash K. AM - IT > "Excellent support for Windows, macOS, and Linux endpoints, making it ideal for heterogeneous IT environments." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175692) KT Kazuhiro T. Engineer > "Dynamic IP address is NOT supported." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059487) DP Dipak P. System Admin > "I like that it works smoothly across different operating systems and that most routine tasks—like onboarding new employees or enforcing security policies—can be..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) SM Susan M. CISO > "The price has been increasing day by day, which impacts our budget planning." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061224) Niraj K. System Analyst > "What I like most about the JumpCloud Directory Platform is its unified approach to identity and device management." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175471) AF Angel F. IT Manager > "Limited reporting features, occasional syncing issues" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6579607) PY Pankajj Y. AM IT infra and Security > "The admin console is highly intuitive for basic identity access management, saving our team a lot of time." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176098) AG Ajay G. IT and Devops > "The product is somewhat complex to use and has a steep learning curve." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7007715) RVU Robert Vince U. Desktop Suppoer Engineer > "It is often viewed as the ideal solution for companies that have outgrown traditional on-premises directories or those that were "born in the cloud" with a hybrid..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059962) EP Eli P. Centralized Services > "This can cause confusion for less experienced technicians." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6820255) MY Mohammed Y. System Admin > "JumpCloud also enables secure access to applications, networks, and systems from anywhere." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824) MM Meenakshi M. Project Coordinator > "Offline device support is lacking some functionalities - such as locking an offline device." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4970054) MY Mohammed Y. System Admin > "Overall, JumpCloud provides a reliable and centralized platform for managing users, devices, and access." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824) SK Santhosh K. SOC Analyst > "the potential of inefficiency and errors induced by having to push the command each time a selection is made-Pushing the command on a routine basis raises the..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671) LH Liz H. Executive Assistant > "I like that it provides secure access to the different platforms we use at our company and that it has a mobile option." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562) ED Emily D. HRBP > "Not always easy to authenticate - authenticator needs to be downloaded as a seperate app, and sometimes it expires within seconds even though you have just tried..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3845908) AK Akash K. AM - IT > "Strong security capabilities through policy enforcement, conditional access, and device compliance." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175692) ME Moses E. Managing Director > "Without proper training, it could be dangerous to make changes in the settings and configurations." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4589816) SM Shake M. Senior it manager > "I appreciate most about JumpCloud is the way it unifies identity, device, and access management into one platform." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972) SK Santhosh K. SOC Analyst > "As a result, devices may become vulnerable to security threats or stop working correctly." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671) WM William M. IT Jr. Systems Administrator > "JumpCloud integration allows us to make sure the information stays consistent by providing additional redundancy." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) DW Danny W. Technical Team Lead and Systems Administrator > "Customer Service takes ages (no international support outside US business hours), we had our account suspended and it took over 5 days to get access to our..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181844) Bibek M. System and Network administrator > "I also appreciated the Remote Access capabilities, which simplified device administration from anywhere." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176035) AP Ari P. CISO > "Integrating more 3rd parties for SSO, sometimes AV's dont like the powershell jumpcloud runs and blocks it." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3183023) CD Corbin D. Security Engineer > "Great features, logging, reporting, and an API and webhooks for anything you might want to build on top of it!" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061035) RK Ravit K. Head of Operations > "There's a bug and it locks our users, especially in Ubunto but also in Macs and it caused a HUGE inconvenience for us." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193554) Rajiv T. Network Secuirty Engineer > "My overall experience with JumpCloud has been positive, especially for managing users and devices from a single cloud platform." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175643) JT Jon T. Senior Manager of Technical Operations > "Deploying JumpCloud in a zero touch flow when using a 3rd party MDM is not well supported." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181837) SV Steven V. IT Administrator > "The ability to also add phones and other devices is nice too." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175619) VR Verified Reviewer Systems Engineer > "I was unable to test the Jump Cloud as a solution as my account got disabled shortly after being created." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#GetApp___3044252) DP Dipak P. System Admin > "In short, JumpCloud has made our identity and device management more efficient, more secure, and generally less stressful." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) AA Arockia A. Senior Manager > "Custom package deployment through chocalatey is pain for the admin to setup securely" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181927) DP Dipak P. System Admin > "Our team uses a mix of Windows and Macs, and JumpCloud manages both without me having to babysit anything." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) ZM Zachary M. Asociate IT Admin Engineer > "Certification renewal requires the same account, this was likely implementation error on our end, but caused major headaches)" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3197366) KP Katrina P. IT Analyst > "I like that it fosters team collaboration and provides easy deployment and remote access of services and projects." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7049585) AB ADam B. Director of IT > "No unified passwords, a home built radius server held together by a band-aid and Mac clients that see no benefit and 2 AD servers that no one truly..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2381833) [View Reviews](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) ## User interface 4.59 (412) 4.64 (292) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Tracking 150 Important AI Copilot 120 Important Remote Desktop Manager 24/37 - Access Controls/Permissions - Activity Tracking - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Capacity Management - Compliance Management - Configuration Management - Dashboard - Data Import/Export - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Patch Management - Personalization and Recommendation - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Ticket Management - Workflow Automation [See all features](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#features) JumpCloud Top features 27/37 - Access Controls/Permissions - Activity Tracking - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Capacity Management - Compliance Management - Configuration Management - Dashboard - Data Import/Export - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Patch Management - Personalization and Recommendation - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Ticket Management - Workflow Automation [See all features](https://www.capterra.com/p/175092/JumpCloud-DaaS/#features) ### Recognition Remote Desktop Manager is recognized as a top-rated tool in 1 Capterra Shortlist reports No recognitions have been awarded to JumpCloud ### Deployment & support Remote Desktop Manager Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos JumpCloud Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Remote Desktop Manager - By Devolutions - Located in Canada - Founded in 2004 JumpCloud - By JumpCloud - Located in United States - Founded in 2012 ## Popular Comparisons [Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.59 (412)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/) vs [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.63 (1,765)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Contact vendor for pricing Price $795/year 4.6 Features 4.6 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/152245-170018/Remote-Desktop-Manager-vs-ManageEngine-Desktop-Central) [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.63 (1,765)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) $3/month Price $795/year 4.4 Features 4.6 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/170018-175092/ManageEngine-Desktop-Central-vs-JumpCloud-DaaS) [Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.59 (412)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/) vs [Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (489)](https://www.capterra.com/p/181954/Iru/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.6 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/152245-181954/Remote-Desktop-Manager-vs-Iru) [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (489)](https://www.capterra.com/p/181954/Iru/reviews/) $3/month Price Contact vendor for pricing 4.4 Features 4.6 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/175092-181954/JumpCloud-DaaS-vs-Iru) [Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.59 (412)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/) vs [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/) Contact vendor for pricing Price $1950/year 4.6 Features 4.7 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/152245-174535/Remote-Desktop-Manager-vs-PDQ-Deploy) [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) $3/month Price $8/month 4.4 Features 4.8 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172127-175092/Rippling-vs-JumpCloud-DaaS) [Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.59 (412)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) Contact vendor for pricing Price $67/month 4.6 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/141792-152245/Pulseway-vs-Remote-Desktop-Manager) [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (238)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) $3/month Price Contact vendor for pricing 4.4 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/175092-180609/JumpCloud-DaaS-vs-Action1-RMM) [Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.59 (412)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/) vs [Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (449)](https://www.capterra.com/p/144309/Atera/reviews/) Contact vendor for pricing Price $129/month 4.6 Features 4.3 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144309-152245/Atera-vs-Remote-Desktop-Manager) [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) $3/month Price Contact vendor for pricing 4.4 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/175092-184229/JumpCloud-DaaS-vs-NinjaOne) [Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.59 (412)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/) vs [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (238)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/152245-180609/Remote-Desktop-Manager-vs-Action1-RMM) [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/) $3/month Price $1950/year 4.4 Features 4.7 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/174535-175092/PDQ-Deploy-vs-JumpCloud-DaaS)