--- title: "Compare Remote Desktop Manager vs Action1 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Remote Desktop Manager and Action1 based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/152245-180609/Remote-Desktop-Manager-vs-Action1-RMM" page_type: "comparison" language: "en" --- # Remote Desktop Manager vs Action1 Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Remote Desktop ManagerAction12/4 selected [Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.6 (413)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/) [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.9 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) [## Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.6 (413)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [413 reviews](#user-reviews) Positive 391 Neutral 19 Negative 3 [## Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.9 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting Price Contact vendor Value-for-Money 4.9 Functionality 4.7 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment Based on [239 reviews](#user-reviews) Positive 237 Neutral 2 Negative 0 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,983 reviews from it management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit Not enough reviews Feature ratings Patch Management 4.0 Server Monitoring 4.2 Security Tools 5.0 Remote Access/Control 4.8 Real-Time Monitoring 4.1 73%Fit Missing features Feature ratings Patch Management 4.9 Server Monitoring 4.5 Security Tools NA Remote Access/Control 4.4 Real-Time Monitoring 4.7 User satisfaction User satisfaction 4.6 User reviews[413](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/) Ease of use 4.4 Functionality 4.6 Value for money 4.5 Customer support 4.4 User satisfaction 4.9 User reviews[239](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.9 Customer support 4.8 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Remote Desktop Manager is intended for sysadmins and IT pros ranging from stand-alone users to Fortune 500 companies. RDM is the perfect solution for IT teams looking to centralize remote connections. Best for Internal IT departments and Managed Service Providers (MSPs). ## User reviews Pros & cons Mahmut Halil Ö. PhD Student > "It has significantly streamlined how I manage multiple remote connections, VPNs, and credentials by centralising everything into..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7008768) Jeff R. Project Manager > "It took a lot of troubleshooting to figure out what the issue was preventing me the ability to share my screen with IT." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7189444) AB Andy B. Systems Administrator > "Devolutions RDP Manager is highly customizable, you can add quick connections, change the layout, and even see who may have been..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508133) Mahmut Halil Ö. PhD Student > "It is slow when the software is first started or when working with large databases (many connection definitions, VPNs,..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7008768) Mahmut Halil Ö. PhD Student > "The ability to securely store and share credentials with team members has improved both security and productivity." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7008768) AT Avi T. Global IT Manager > "this is stopping us from migrating our passwords fully to RDM and use it as a central password\\secrets management." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508267) AB Andy B. Systems Administrator > "I can leave this up all day and keep multiple Servers open and switch between them much faster than using the built-in windows..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508133) FF Francois F. Senior Consultant > "the IOS version has no datasource capabilities with onedrive." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6649558) VR Verified Reviewer Engineer > "Remote Desktop Manager is an indispensable tool for centralizing all your remote connection tools." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6680871) DS Dmytro S. DevOps Engineer > "Import / Export setting not supported via Devolutions Hub" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6512348) UZ Uriel Z. Sr Systems Engineer > "When I first used it thanks to a friend of mine who recommended it to me, took me just few minutes to understand how it is..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508137) AT Avi T. Global IT Manager > "When trying to use it as a password manager, the view is very not comfortable." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508267) JC Justin C. IT Manager > "Lots of options for back-end datasource platforms, loads of application integrations." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508176) FA FAISAL A. Engineer > "If it is not updated I cannot edit anything" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508191) DR Dollshawn R. Ceo > "It's the fact that I'm a small business owner and learning remote desktop software is helping me in a lot of ways that I didn't..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508452) DB Dariusz B. Systems Engineer III > "The application tends to load slowly at times." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508411) GP Gabriele P. Owner and CTO > "Vero powerfull, sharing with my collegues, vero strong password and connection management" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508243) SA Stephane A. CTO > "The software is sometimes slow when you have too many entires in the vault, which can make it heavy at startup." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___5073046) Mahmut Halil Ö. PhD Student > "I appreciate the wide protocol support and integration options." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7008768) CD Callum D. IT > "Going in you don't expect much else other than remote access but, somehow it still felt lacking in terms of user interface, I..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6436545) ZS Zack S. Administrator > "Overall my experience was fantastic, I love the centralized database and the gateway functionality along with the 1password..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508143) VR Verified Reviewer Customer Service Representative > "The only downside is some of the features which are available in normal desktop are disabled in remote." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6344584) BL Ben L. Systems Engineer > "RDM is great at managing your remote connections! Whether they are RDP, SSH, VNC, Apple Remote Desktop, telnet, WinSCP, file..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#SoftwareAdvice___5070177) VR Verified Reviewer IT Manager > "The interface can be quite lagging on high resolution displays." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6085626) ES Enrique S. Analyst > "I am able to group like session(s) and move tabs on the fly!" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508446) NI Nteziyaremye I. IT > "Likely, like all technology softwares, RDM has also some limitations like: 1.Complexity: RDM can be complex to set up and manage,..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4581054) EC Eduardo C. IT Manager > "Very happy, how easily is to create and store passwors and users and the servers to manage." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508140) NI Nteziyaremye I. IT > "Cost: RDM can be expensive, especially for organisations that have large and complex remote desktop environments. And due to all..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4581054) MM Marjo M. IT Manager > "With Remote Desktop Manager, accessing and managing devices remotely is easy." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6498969) AH Andrew H. Mr > "doesn't support MariaDb anymore for teams!" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6120071) PZ Patrick Z. Member > "Team members have access to what they need without having to 'discover' resources." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508161) KW Kevin W. GIS Coordinator > "There are not any good ways to transfer files between machines." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4983191) TH Terry H. System Admin > "The ease of setting up RDP sessions and websites to connect to in a quick manner." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508408) Ryan Samuel T. Nurse II > "Setting it up can be scary for first time clients as a result of the various choices." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4251797) OJ Olivia J. Systems Analyst Sr. > "It's great for patching many assets simultaneously." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508142) RW Roshane W. Owner > "The Remote Desktop connection doesn't always come up to the full screen." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___3695123) AA Ahmed A. Business unit manager > "saving the credintials per connection, folder is wonderfull" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6518181) EF Eric F. Technical Support Engineer > "There are a few programs that I cannot integrate with RDM. " [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___3120165) RGS Robby Gunawan S. IT Manager > "Easy manage several server within 1 application" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508486) VR Verified Reviewer Dispatcher > "I do not like that it could be very slow, it can be down for hours without customer service reply, servers could be stronger in..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2432480) VR Verified Reviewer Executive Director > "It is easy for IT professionals to remote into my computer when there is a problem" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6592497) Bruno O. CEO > "In my case, I'm from Brazil and the conversion to Dollars is cruel." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___3598201) CM Ciaran M. IT Applications and ERP Manager > "A nice, intuitive GUI and rock solid for our needs." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6510881) Prasun P. Researcher > "The software involves a lot of latency and sometimes it gives serious lag to a computer while performing a task." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2970173) Sinan K. IT Manager > "I feel like I am an admin on steroids when I launch RDM!" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508692) CT Cihan T. Solution Architect > "Installation size is big, not too much user friendly UI, it is getting slower if you have more than 1000 connections" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2908105) NI Nteziyaremye I. IT > "Increased security, RDM provides a secure way to manage remote desktop systems, helping to prevent unauthorized access and..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4581054) KP Krystle P. Investor > "A lot of disconnection issues and slow load up sometimes which can be annoying to deal with when in a time crunch" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2781138) NR Nathan R. IT Manager > "Primary use for me is RDP access to servers, terminal emulation (SSH & serial) for switches/routers, and one-time passcodes..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4850062) MF Martha F. Sr Business Lender > "I've had issues with connection to my server but I know it's not the software." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2685088) VR Verified Reviewer Owner of ShadowPlayersDev > "I’ve been using Remote Desktop Manager for a few months and I can say it’s a really good software for personal usage and even big..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6229762) UH Uma H. Service Desk Associate > "I don't like remote desktop." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2775036) JI Jean I. Infrastructure Analyst > "Interface easy to use and organize the connections." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6530501) CD Callum D. IT > "Going in you don't expect much else other than remote access but, somehow it still felt lacking in terms of user interface, I..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6436545) NI Nteziyaremye I. IT > "Remote desktop management provides a centralized way to manage remote desktop systems, allowing administrators to easily monitor..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4581054) VR Verified Reviewer IT Manager > "The interface can be quite lagging on high resolution displays." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6085626) Geoffrey L. Project Manager > "The benefits of using this tool are that I can maintain control of any computer, just by maintaining a good connection I can..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4119341) EF Eric F. Technical Support Engineer > "There are a few programs that I cannot integrate with RDM. " [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___3120165) MG Marcel G. Database Administrator, Tech consultant > "Ease of setup/use and the many possibilities for use." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508170) DS Dmytro S. DevOps Engineer > "Import / Export setting not supported via Devolutions Hub" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6512348) VR Verified Reviewer IT Manager > "This makes it very simple to log into remote sessions and is far better than the windows option" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6085626) AH Andrew H. Mr > "doesn't support MariaDb anymore for teams!" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6120071) [View Reviews](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/) BE Basel E. IT Manager > "It is easy to see which endpoints need attention, push updates, run scripts, and check device status without having to physically..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7172397) DH Daniel H. IT Manager > "I might need to look at some thraining videos to fully utilise the platform, but the problem is not on theis side, but on mine." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7008473) Adam L. ICT Network Management > "We've found the remote support tools indispensable and being able to run PowerShell scripts against endpoints remotely has greatly..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7019359) Adam L. ICT Network Management > "It feels like with the wealth of information it gives that some more critical vulnerabilities might get missed amongst the back log." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7019359) KO Kevin O. Senior IT Technician > "The reporting is great for management even on the evaluation version with the dashboard showing at a glance where you currently sit..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7070916) AK Alfred K. IT Manager > "The remote tools available do not include the file transfer feature, limiting certain capabilities during remote sessions." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846345) BE Basel E. IT Manager > "The dashboard is straightforward, and it gives IT a practical way to stay on top of security updates and system health." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7172397) JT Jeremy T. Sr. IT Support Specialist > "Not enough built-in software packages and does not track update history per-device." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6758922) MB Mark B. IT Manager > "We have an in-house msi package and we can release a new version which is immediately identified as an update alongside the standard..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6878327) NV Nelson V. IT Manager > "I will be nit picking here, but the auto grouping of devices was a bit clunky with all the different versions of Windows and it wasnt..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6498804) JN John N. IT Support Supervisor > "I really enjoy the ability to remotely manage all of my companies workstations making sure that their computers are up to date with..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846270) JR Jeremy R. VP, Information Technology > "Minor issue to me is that I have to scroll to the side of the endpoint list to remote into a machine." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846259) ES Elliot S. Assistant IT Manager > "It’s incredibly smooth and reliable, allowing me to manage devices from anywhere without the hassle of setting up additional tools...." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846704) RH Ryan H. Technology Coordinator > "It doesn't show a listing for uptime in the dashboard for all computers." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6851086) WH Wanderlei H. IT Analyst > "I can manage more than 100 computers in just one place, install and uninstall software, and all of this with no cost (the first 200..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846461) HD Hasan D. IT Manager > "in cases where it gives an error, we do not have detailed information about the causes." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846580) SG Shane G. Director, Information and Marketing Technologies > "I gain real‑time insights into patch status, installed software, services, and vulnerabilities—all from a single, clean dashboard." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846218) BC Brian C. IT Director > "Don't like not being able to configure agent action on window supdate take over." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7005169) MI Matt I. System Administrator > "We have managed to retire several GPOs from our on-site AD which helps simplifies the eventual migration away from on-site AD to Entra." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6635018) AM Angela M. Senior Information Technology Specialist > "Lack of ability to get support if you are a smaller organization." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846244) RP Roderick P. ISO > "It has most of what you would want in end user management, with an awesome patch management and solid vulnerability assessment tool..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846465) KO Kevin O. Senior IT Technician > "Not sure if it's OS issue or deploymant." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7070916) MJ Matt J. IT Director > "Action1 has been an incredible addition to our service offering, allowing us to quickly patch OS and third-party applications with..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6617521) KW Keith W. IT Manager > "Its a shame that the software does not support mobile devices." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6632702) MJ Matt J. IT Director > "The inbuilt reporting is strong and helps report on compliance broadly as an organisation and to a granular client level." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6617521) TM Tyler M. IT Director > "I have tried to remove a program via Remediation, but the software never uninstalls" [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6498801) KO Kevin O. Senior IT Technician > "Remote desktop client built in to resolve issues locally is also a great help if you run into issues." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7070916) JR Jeremy R. VP, Information Technology > "Its a bit complex to create a patch manually." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846259) JS John S. IT System Administrator > "It is free for up to 200 endpoints and extended to 400 for vulnerability for a limited time." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7020320) HO Harry O. Site IT Support > "Keeping on eye on running scripts can be a little confusing." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6773135) MA Matt A. Technical Coordinator > "We are deployee new windows machines to comply with Microsoft's windows 11 requirements and it has made this process a lot easier." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846238) JC John C. Cybersecurity Analyst > "I don't like the fact that RDP cannot be permanently disabled." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846211) MB Mark B. IT Manager > "It is a reliable free tool (up to 200 devices) for patch management, software deployment and script deployment." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6878327) MG Michael G. Systems Administrator > "This may be a lack of understanding in how to set this up properly. If so then my least liked thing would be the lack of it being..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846319) MG Michael G. Systems Administrator > "I was able to deploy to about 50 servers and was able to resolve a few outstanding CVE's without much hassle." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846319) JE Jonathan E. Security Engineer > "WSUS is dead and unreliable, and using a Remote Desktop Manager to do updates manually is inefficient." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6337258) GP Geordi P. System Administrator > "Action 1 is a highly detailed patching tool, The interface is mostly well put together, the vulnerability feature is amazing as well" [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846322) BC Brandon C. Owner > "That level of service is getting harder to find in this field." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6850866) NH Noel H. IT Consultant > "I like how well it works in a decentralized setting, and how easily it manages compliance patching for Windows clients. " [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846253) PU Piotr U. IT specialist > "It'll be hard for me to pinpoint." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846760) AD Adam D. IT Infrastructure Manager > "I liked the fact it monitors vulnerabilities near real time which helps us address and remediate them." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6522373) AG Alex G. Head of Software Development > "We trialed other products, most of which were very expensive, usually because they include PSA or other "addons" which we just do not..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6419225) HM Heiko M. Data Protection Officer > "Action1 has a great service, and allows small business to comply with IT security regulations for free." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6498816) FC Fred C. Cyber Security Consultant > "The time from when you tell the system to perform a task, to when it actually does is a bit slow." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6047428) GS Greg S. Systems Engineer > "Being in a fairly small company (apprx: 150 endpoints) that had no patch management solution in place prior to this, I'd say that..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846236) KB Kevin B. IT Manager > "This is going to be hard to answer as we're fairly new to the platform." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846226) NH Noel H. IT Consultant > "The client stays connected and working over long periods of time, through OS upgrades, and reliably performs updates." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846253) MP Mehul P. Network Aministrator > "Update installation sometimes doesn't work. and you have no ways to identify issue." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6196469) TB Taylor B. Systems Administrator > "The inclusion of 100 free licenses was an important factor in our testing and selection of the Action1 software." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6629856) AN Andre N. Financial manager-Business Analyst > "We don't have the size to have our own IT department with servers." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6204167) KJE Knight Joshua E. IT SUPPORT > "Overall, Action1 is appreciated for its scalability, flexibility, and ability to adapt to varying organizational needs and IT..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6351434) GS Greg S. Systems Engineer > "I have to admit, I feel a little guilty that we are getting all of this for free. " [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846236) RW Rob W. ITL and Network Manager > "Action1 is easy to use, every option is clear and there's quite a lot of customisation options, setting automations is really clear -..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6690718) LD Lisa D. IT Support > "The only feature that Action1 is missing is Mac support- it is on the list of future implementation'sRemote Support allows switching..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___4883890) AK Alexandros K. Security Architect > "The cloud-based approach also means there’s no need for on-prem infrastructure, which saves time and resources." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846633) PA Peter A. IT Asset And Configuration Manager > "Sometimes it is difficult to get a right script to use for some deployments." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6235883) TC Tendayi C. Consultant > "Being able to deploy updates automatically, have an inventory of machines and accounts as well as having a repository of software..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6079850) PA Peter A. IT Asset And Configuration Manager > "Still struggling on how to uninstall a bulk of SysAid agents using Action1" [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6235883) CR Chris R. IT Admin > "The RMM functionality just works. And the Dashboard gives me the insight into my organisation as a whole in a clear way." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6646922) AN Andre N. Financial manager-Business Analyst > "I work in a healthcare anvironment with people who know nothing of IT." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6204167) JR Jeremy R. VP, Information Technology > "We use the free tier so I cannot speak to their support, but documentation is well maintained and it's easy to find information in..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846259) PB Peter B. CIO > "Remote desktop lacks some features 2." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___4841866) ZZ Zach Z. Systems Administrator > "unusual or custom programs can be added but that ends up being pretty hands on, but better than patching dozens by hand." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846950) Samuel C. Owner > "No IOS app to manage and remote into the devices, need to use a web browser, but remote desktop is really limited unless you have a..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___2983299) CG Carlos G. IT Director > "Action1 is a powerful, intuitive, easy-to-use tool that simplifies IT management across all our devices." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846261) AA Ahmad A. Head Of IT > "Remote access is slow" [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___3148288) Adam L. ICT Network Management > "Very easy to setup, both with the agent deployment and with being able to dynamically group endpoints." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7019359) AR Abel R. Systems Administrator > "I would say the UI, it is rather basic." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___3148884) HS Hassan S. Head of Product Engineering > "Action1 makes it easy to ensure security compliance across all our devices in our organisation." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6503758) JK Jeff K. Systems Administrator > "However, that is the only issue I've had with Action1 RMM to date." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___3578536) MB Mark B. IT Manager > "It also links in to Active Directory so will auto deploy agents making it really slick." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6878327) Issac P. Officer > "Ui looks a bit outdated and requires a ramp up" [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___2930284) JS John S. IT System Administrator > "I love the automations and actions very easy to get our systems much more patched and up to date" [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7020320) Issac P. Officer > "Connection is found to break at times reducing overall reliability" [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___2930284) HS Hassan S. Head of Product Engineering > "After that installing updates, applying policies, and automating all of it becomes a breeze." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6503758) PU Piotr U. IT specialist > "It'll be hard for me to pinpoint." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846760) ES Elliot S. Assistant IT Manager > "It's perfect for us, and a close second favourite feature is the remote access capability." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846704) KB Kevin B. IT Manager > "This is going to be hard to answer as we're fairly new to the platform." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846226) [View Reviews](https://www.capterra.com/p/180609/Action1-RMM/reviews/) ## User interface [Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/) 4.60 (413) 4.91 (239) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important Remote Desktop Manager 24/50 - Access Controls/Permissions - Activity Tracking - Adaptive Learning - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Autonomous Task Execution - Capacity Management - Compliance Management - Configuration Management - Cross-system Integration - Dashboard - Data Import/Export - Decision Making - Disaster Recovery - Endpoint Protection - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - ITIL Policy Compliance - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Multi-step Planning - Natural Language Interaction - Patch Management - Personalization and Recommendation - Proactive Assistance - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Threat Detection - Ticket Management - Unified Communications Platform - Workflow Automation - Workflow Management [See all features](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#features) Action1 24/50 - Access Controls/Permissions - Activity Tracking - Adaptive Learning - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Autonomous Task Execution - Capacity Management - Compliance Management - Configuration Management - Cross-system Integration - Dashboard - Data Import/Export - Decision Making - Disaster Recovery - Endpoint Protection - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - ITIL Policy Compliance - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Multi-step Planning - Natural Language Interaction - Patch Management - Personalization and Recommendation - Proactive Assistance - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Threat Detection - Ticket Management - Unified Communications Platform - Workflow Automation - Workflow Management [See all features](https://www.capterra.com/p/180609/Action1-RMM/#features) ### Recognition Remote Desktop Manager is recognized as a top-rated tool in 5 Capterra Shortlist reports Action1 Best Value Patch Management Software (2026)  Best Value Patch Management Software (2025)  Best Value Patch Management Software (2024)  Best Value Patch Management Software (2023)  Best Value Patch Management Software (2022)  ### Deployment & support Remote Desktop Manager Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Action1 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Remote Desktop Manager - By Devolutions - Located in Canada - Founded in 2004 Action1 - By Action1 - Located in United States - Founded in 2016 ## Popular Comparisons [Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.60 (413)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/) vs [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.64 (1,865)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Contact vendor for pricing Price $104/month 4.6 Features 4.6 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/152245-170018/Remote-Desktop-Manager-vs-ManageEngine-Desktop-Central) [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) vs [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.64 (1,865)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Contact vendor for pricing Price $104/month 4.7 Features 4.6 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/170018-180609/ManageEngine-Desktop-Central-vs-Action1-RMM) [Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.60 (413)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/) vs [Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (493)](https://www.capterra.com/p/181954/Iru/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.6 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/152245-181954/Remote-Desktop-Manager-vs-Iru) [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) vs [Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (493)](https://www.capterra.com/p/181954/Iru/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.6 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/180609-181954/Action1-RMM-vs-Iru) [Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.60 (413)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/) vs [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/) Contact vendor for pricing Price $1950/year 4.6 Features 4.7 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/152245-174535/Remote-Desktop-Manager-vs-PDQ-Deploy) [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/180609-184229/Action1-RMM-vs-NinjaOne) [Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.60 (413)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/) vs [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/) Contact vendor for pricing Price $129/month 4.6 Features 4.3 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144309-152245/Atera-vs-Remote-Desktop-Manager) [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) vs [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/) Contact vendor for pricing Price $1950/year 4.7 Features 4.7 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/174535-180609/PDQ-Deploy-vs-Action1-RMM) [Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.60 (413)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (311)](https://www.capterra.com/p/141792/Pulseway/reviews/) Contact vendor for pricing Price $67/month 4.6 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/141792-152245/Pulseway-vs-Remote-Desktop-Manager) [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) vs [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/) Contact vendor for pricing Price $129/month 4.7 Features 4.3 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144309-180609/Atera-vs-Action1-RMM) [Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.60 (413)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Contact vendor for pricing Price $24.9/month 4.6 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/152245-194565/Remote-Desktop-Manager-vs-TeamViewer) [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) vs [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Contact vendor for pricing Price $3/month 4.7 Features 4.4 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/175092-180609/JumpCloud-DaaS-vs-Action1-RMM)