# Compare Remote Desktop Manager vs Iru 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Iru and Remote Desktop Manager based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/152245-181954/Remote-Desktop-Manager-vs-Iru

---

# Iru vs Remote Desktop Manager Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

IruRemote Desktop Manager2/4 selected

[Iru](https://www.capterra.com/p/181954/Iru/)[4.9 (480)](https://www.capterra.com/p/181954/Iru/reviews/)

[Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.6 (412)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/)

[## Iru](https://www.capterra.com/p/181954/Iru/)[4.9 (480)](https://www.capterra.com/p/181954/Iru/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.9

Customer Service

4.9

Reviews Sentiment

Based on [480 reviews](#user-reviews)

Positive

474

Neutral

4

Negative

2

[## Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.6 (412)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [412 reviews](#user-reviews)

Positive

390

Neutral

19

Negative

3

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## Summary

* * *

Key features rated by users

Features selected based on 5,377 reviews from it management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

62%Fit

Missing features

Feature ratings

Patch Management

4.7

Server Monitoring

NA

Security Tools

NA

Real-Time Monitoring

4.3

Remote Access/Control

4.2

80%Fit

Not enough reviews

Feature ratings

Patch Management

4.0

Server Monitoring

4.2

Security Tools

5.0

Real-Time Monitoring

4.1

Remote Access/Control

4.8

User satisfaction

User satisfaction

4.9

User reviews[480](https://www.capterra.com/p/181954/Iru/reviews/)

Ease of use

4.9

Functionality

4.6

Value for money

4.6

Customer support

4.9

User satisfaction

4.6

User reviews[412](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/)

Ease of use

4.4

Functionality

4.6

Value for money

4.5

Customer support

4.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Iru is created for IT & security teams at growing companies who need unified identity, endpoint, and compliance management across mixed device environments.

Best for

Remote Desktop Manager is intended for sysadmins and IT pros ranging from stand-alone users to Fortune 500 companies. RDM is the perfect solution for IT teams looking to centralize remote connections.

## User reviews

Pros & cons

RL

Ryan L.

Global Head of IT Operations

> "The immediate benefit is a massive reduction in manual IT workload, significant time savings for the IT team, and a reliable way to ensure zero-trust alignment for all endpoints, regardless of the user's..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7055951)

KD

Koen D.

Managing Director

> "Also some shortcomings for their new ID management solutions as it only supports 100% SSO application set up without extra password management functionality for non SSO enabled app. Where for example..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7063547)

TO

Topher O.

IT Manager

> "The first thing that drew my organization is was an MDM provider that is focused first and foremost on supporting our Apple-based ecosystem of devices - and Iru from day one has excelled at that. But as..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7088383)

JN

Jeremy N.

System Admin

> "Logging into Apple Business Manager just to retrieve and deploy apps often turns into an unexpectedly tedious and time‑consuming process, especially when roles, tokens, or permissions get in the way."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7086817)

TO

Topher O.

IT Manager

> "Their product team is innovative, and are adding the features that I as am administrator want to see. And when they do roll out totally new functionality like they have done somewhat recently with EDR,..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7088383)

CH

Carlos H.

Head TI support

> "I think the last one was the USB port check, which is a requirement for information security audits. And the Apple certificate, since renewing it caused problems with the account that was created, as it..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7018162)

Richard M.

Techncial Operations Lead

> "The Onboarding was exceptional with knowledgeable staff able to assist us with our initial blueprints and configurations. When things have not worked or we have required support the support team and..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7094445)

MD

Marwa D.

IT support

> "Recovery Lock / EFI password management can cause issues when wiping or reassigning devices. While the feature is valuable for security, it can block erase operations unless removed ahead of time."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6870598)

DN

David N.

IT Operations Manager

> "You get device details, ability to send MDM actions, and deploy apps automatically or through its self service app is very useful."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7119619)

LB

Lester B.

Desktop Engineer

> "Some advanced configurations still require custom scripts rather than native UI options, real-time status updates occasionally have slight delays, which can affect troubleshooting during deployments.”"

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6859128)

EM

Emanuele M.

Cloud Engineer

> "The automation capabilities are very useful, especially for IT environments with multiple servers, virtual machines, and different licensing models."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7150421)

RR

Rao R.

Security Engineer

> "Third-party applications are a slight challenge such as Privileges App. As this is open source, there is minimal support for this product and I've seen a few cases where we are having to create new..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7007215)

RM

Robby M.

Director of Technology

> "As a small business, it provides simple blueprints for configuring and managing our employee devices, including a suite directly targeting the CIS Controls security framework. "

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6837643)

RR

Ricardo R.

I.T. Administrator

> "The built-in AI features were the least useful aspect for me. While the idea is promising, in practice they didn’t add as much value as expected and felt limited compared to how I would ideally like to..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7093380)

EM

Erwin M.

IT Systems Specialist

> "Kandji makes Apple device management incredibly easier and intuitive and what I really love about it is how automated and hands-off the whole process becomes once it's setup. Plus, the zero-touch..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6861059)

Richard M.

Techncial Operations Lead

> "We see some alerting for some devices where through for example apps are already deployed before onboarding and the software can not be installed. "

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7094445)

PO

Phil O.

Head of IT

> "The features are rich yet thoughtfully organized; Blueprints, Auto Apps, and compliance templates make it effortless to maintain a secure, standardized macOS environment."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7023545)

TE

Tarek E.

Security Engineer

> "Assignment maps were quite finicky to set up - the logic and configuration felt more complicated than expected, which made initial setup a bit frustrating."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7059038)

JG

JP G.

CTO

> "The automated device auditing features save significant time during our annual SOC2 audits, and the ability to verify disk encryption status gives us peace of mind about our security posture."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6840999)

PM

Paul M.

Client Solutions Administrator

> "Some of the extra features/add ons such as Vulnerability Management and Endpoint Detection & Response, are a bit too expensive for some organizations."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7023017)

MG

Matt G.

Senior Manager, IT Technical Design

> "The biggest pro to Kandji is their Assignment Maps functionality released earlier this year, it's taken what has traditionally been a fragmented experience of scoping the various profiles, applications..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6855957)

GM

Guido M.

IT Systems Engineer

> "I don't like the fact that we have to trigger wipe-ups manually and that we have no way of automating that."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7055092)

KB

Kory B.

Senior IT Systems Engineer

> "Features like zero-touch deployment, automated app installs, and real-time device status have made day-to-day management much more efficient for our lean IT team."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6832903)

LG

Lucas G.

CEO

> "i don't like the pricing system (tiers of 25 licenses) because it doesn't suits small businesses like ours."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7049937)

Tristan T.

IT Infrastructure and Security Director

> "Kandji's totally streamlined the entire function of managing our Apple devices-from making sure updates are easy to do on macOS devices to the confidence in each machine being updated and secure in and..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6855525)

RG

Robin G.

Helpdesk Manager

> "The "blueprint" concept for applying settings to machines is somewhat complicated and can be hard to understand where to configure certain settings."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6835173)

JD

Jelly D.

IT Engineer

> "The prebuilt library of controls and apps saves significant time, while the seamless zero-touch deployment and Apple Business Manager integration provide a major advantage for scaling and efficiency."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6877154)

DH

David H.

IT Manager

> "The licencing model, even though a minimum of 10 licences can be added at a time, is still not the best for a small business."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6819830)

SW

Steve W.

CEO

> "The interface, pre-set software and configuration inclusions, built-in security blue-prints, and the truly responsive customer support make Kandji extremely easy and valuable to our business."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7013987)

MS

Matt S.

IT Manager

> "I would like to be able to group my devices by organizational unit using the assignment maps but so far the integration with Google does not seem to allow that."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7030019)

Benjamin A.

Head of IT

> "The platform consistently saves me unmeasurable amounts of time, and the attention to detail in their product development shows they genuinely care about solving real MacAdmin problems. Despite the..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6841881)

HS

Haitham S.

Senior Service Desk

> "Some of the deployment PKG files when we try to deploy some of our needed applications, and some issues on updates."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6836917)

JP

Jonathan P.

CISO

> "The product makes device management straightforward, it's feature-rich without being overwhelming, and it handles updates and patch management effortlessly."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7071429)

BF

Bernadette F.

IT Specialist

> "Additionally, there are a lot of blockers due to policies within Apple, which isn't entirely Kandji's fault, but there are no ways around it for our deployment to be 100% seamless."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6854528)

YL

Yasmin L.

Senior DevOps Operations and Security

> "What I appreciate is how it simplifies device management across the organization, with different profiles designed specifically for Mac devices."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7086209)

NB

Nicholas B.

System Administrator ll

> "Also there is no real reporting options for how the devices get patched which is an issue when going through yearly audits."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6832841)

NK

Naveen K.

Client Engineer

> "The Status and activity reports provides the detailed information about the library policy deployed to the machines which is very useful feature for the Mac admin."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6861162)

AH

Andrew H.

Head of IT

> "The licensing structure can get annoying, it will lock you out of vital functionality if you are full on licensing, which I think is an issue"

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6853543)

RH

Ronald H.

Operations Director

> "The zero-touch deployment and blueprints make onboarding new devices smooth, and the automated compliance monitoring saves a lot of headaches."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7020990)

JC

Joe C.

Sr. IT Manager

> "Ive heard the servers only exist in the US, might make it a problem for global companies (something to investigate)."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7088054)

MA

Malcolm A.

Senior IT Support Specialist

> "The Auto Apps feature where highly used business applications are ready to deploy without the need to create custom pkg is extremely useful and lightens the lift tremendously."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6861439)

BB

Brandon B.

Systems Administrator

> "Their blueprint method for scoping your deployments takes some time to get used to, and it can be hard to find what you’re looking for."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6832132)

DC

David C.

Associate Manager

> "Integrations with a large list of applications and if its not in the list they will help you to create the app/script that you need with only one click on the support chat!"

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6813591)

PM

Paul M.

Client Solutions Administrator

> "Devices searches can be time consuming, as you can not search for more than one device at a time."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7023017)

VB

Victor B.

Digital Operations Manager

> "The device control feature is remarkable, enabling the direct deployment of applications, updates, and custom scripts onto users’ machines."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7004557)

GS

Glen S.

IT Manager

> "The only real thing I don't like (but can deal with it) as having software deployed via Blueprints (which are essentially device templates)."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6856828)

KB

Kory B.

Senior IT Systems Engineer

> "The pre-built library of configurations and profiles saves a lot of setup time, and the integration with Apple Business Manager (ABM) works seamlessly."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6832903)

GZ

Gary Z.

Technology Support Coordinator

> "Each time I onboard employees, Automated Device Enrollment works but the Google Workspace email associated with the user fails."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6843837)

MW

Mervin W.

It Support Specialist

> "The best thing is that they are always adding new features to ensure our ability to monitor and act on issues within our fleet of machines is always a top concern for the company."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6839119)

Benjamin A.

Head of IT

> "The licensing model requiring purchases in bundles of 25 makes it challenging for smaller organizations."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6841881)

TO

Topher O.

IT Manager

> "They are committed to growth, not just into new sectors or categories - but to growing the product to make my job as an administrator using their tools easier and more effective."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7088383)

VR

Verified Reviewer

Product Marketing

> "I guess it could be frustrating to some that MDM prevents them from downloading and installing whatever they want but working for a security company, I understand that there are certain things that must..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6876788)

WB

Will B.

Senior IT Technician

> "We managed to fully configure the system for MacOS management with EntraID authentication in under an hour."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7077355)

SO

Stephen O.

IT Systems Analyst

> "Can be difficult to extract certain data which is unavailable such as devices that have been removed from the system."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6855990)

NN

Nabil N.

IT IS Manager

> "It’s a solid solution for managing and securing macOS devices, and it’s been reliable for our day-to-day needs."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7086915)

KM

Kalon M.

Senior Corporate IT Manager

> "Password integration with Google and Macs is a little bit challenging when end users don't go through the proper reset flow."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6836417)

TA

Travis A.

Director of IT

> "We chose this solution because of its seamless integration with ABM and most of the software we use as an org. Since implementing it, we’ve seen improvements in compliance and security/OS/application..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6840795)

RP

Ralph P.

Technical Support Manager

> "There are times where the Kandji deployment of apps took a few minutes longer than a manual deployment would have taken."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6825858)

TF

Thomas F.

VP People and Talent

> "It provides good visibility into devices and security status without feeling overly complex, which makes it easier to manage day to day."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7089669)

JC

Julian C.

CISO

> "It has bugs, the Kandji team is quick to respond, but often the bugs require feature requests or system fixes to resolve."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7025062)

JG

JP G.

CTO

> "This comprehensive management approach saves considerable time for our IT operations while maintaining robust security standards across our organization's entire fleet of MacBooks."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6840999)

JD

Joseph D.

IT Lead

> "This can be a challenge when trying to remove unapproved or unwanted software that may have been installed outside of Kandji’s controls."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7025212)

EM

Emanuele M.

Cloud Engineer

> "With continued improvements in usability and integration flexibility, it has strong potential to become even more competitive in the IT asset management space."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7150421)

Jim S.

Dir, IT

> "The help section's search is not very effective - takes some getting used to when looking for some of the more arcane items. "

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6870314)

RG

Robin G.

Helpdesk Manager

> "Sales were fairly low-key, and their new licensing now allows for a lower minimum license count, which made it cost-effective for us (for laptops)."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6835173)

GS

Geoff S.

Senior Global IT Manager

> "Not being able to run scripts at a device level rather than blueprint level"

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6836611)

JK

Jordan K.

VP of Finance, People, and Technology

> "Easy to use, helped with device management across the business, was able to easily build out Blueprints to manage application and settings sets across different user groups."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7077834)

RG

Robin G.

Helpdesk Manager

> "One other point: licensing for mobile devices (iPads and iPhones) was not cost-effective for us to consider it."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6835173)

PP

Philip P.

CTO

> "Simple features like tagging devices helps to categorize devices that need attention, are ready for distribution, things like that."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6813801)

VB

Victor B.

Digital Operations Manager

> "With our previous service, we lacked control over the process and had to rely on email support for every user request."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7004557)

RM

Ryan M.

CEO

> "I like the simplicity of management of the platform and the ability to quickly manage device updates and changes"

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7134044)

TG

Tom G.

Head of Accounts and IT

> "as my knowledge of MDM is limited, some of the many config options are quite confusing and Im not 100% sure what some of them do."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6836939)

JN

Jonathan N.

Technology Director

> "Having managed MDM plaforms for 15 years, we found migrating to Kandji was a huge step forward for us and feels like a highly capable, secure and modern platform that has streamlined our Apple Device..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7007463)

NH

NAYELI H.

Coordinador de TI

> "One major drawback in my opinion is that you can’t assign users without integrating with another application."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6885409)

MP

Marek P.

Senior Manager, Technical Operations

> "Additionally, the admin support is top-notch—having a direct chat right inside the application makes getting help extremely fast and efficient."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7093754)

GE

Gabriel E.

People and IT Generalist

> "Notifications to end users for upgrades and reboots can be annoying, though I understand they are necessary."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7016919)

MA

Malcolm A.

Senior IT Support Specialist

> "Also, utilizing API for more in-depth reports and custom integrations has made the load of inventory management a lot lighter."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6861439)

AR

Amber R.

VP of Finance

> "I have had times when I have tried to unlock a user account via Kandji and it hasn't worked or hasn't worked as well as I would like it to."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6833869)

GM

Guido M.

IT Systems Engineer

> "I also appreciate that the customer success manager is always on top of licensing and gives us the flexibility to scale up without losing access to the system."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7055092)

NW

Nick W.

IT Manager

> "The negotiations when coming to renewal have been the worst part as most vendors in the UK offer an automatic educational discount."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7006303)

[View Reviews](https://www.capterra.com/p/181954/Iru/reviews/)

Mahmut Halil Ö.

PhD Student

> "It has significantly streamlined how I manage multiple remote connections, VPNs, and credentials by centralising everything..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7008768)

Mahmut Halil Ö.

PhD Student

> "It is slow when the software is first started or when working with large databases (many connection definitions, VPNs,..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7008768)

AB

Andy B.

Systems Administrator

> "Devolutions RDP Manager is highly customizable, you can add quick connections, change the layout, and even see who may have..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508133)

AT

Avi T.

Global IT Manager

> "this is stopping us from migrating our passwords fully to RDM and use it as a central password\\secrets management."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508267)

Mahmut Halil Ö.

PhD Student

> "The ability to securely store and share credentials with team members has improved both security and productivity."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7008768)

CD

Callum D.

IT

> "Going in you don't expect much else other than remote access but, somehow it still felt lacking in terms of user interface, I..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6436545)

AB

Andy B.

Systems Administrator

> "I can leave this up all day and keep multiple Servers open and switch between them much faster than using the built-in windows..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508133)

VR

Verified Reviewer

Customer Service Representative

> "The only downside is some of the features which are available in normal desktop are disabled in remote."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6344584)

VR

Verified Reviewer

Engineer

> "Remote Desktop Manager is an indispensable tool for centralizing all your remote connection tools."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6680871)

FF

Francois F.

Senior Consultant

> "the IOS version has no datasource capabilities with onedrive."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6649558)

UZ

Uriel Z.

Sr Systems Engineer

> "When I first used it thanks to a friend of mine who recommended it to me, took me just few minutes to understand how it is..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508137)

DS

Dmytro S.

DevOps Engineer

> "Import / Export setting not supported via Devolutions Hub"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6512348)

JC

Justin C.

IT Manager

> "Lots of options for back-end datasource platforms, loads of application integrations."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508176)

AT

Avi T.

Global IT Manager

> "When trying to use it as a password manager, the view is very not comfortable."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508267)

NR

Nathan R.

IT Manager

> "Primary use for me is RDP access to servers, terminal emulation (SSH & serial) for switches/routers, and one-time passcodes..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4850062)

FA

FAISAL A.

Engineer

> "If it is not updated I cannot edit anything"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508191)

DR

Dollshawn R.

Ceo

> "It's the fact that I'm a small business owner and learning remote desktop software is helping me in a lot of ways that I didn't..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508452)

DB

Dariusz B.

Systems Engineer III

> "The application tends to load slowly at times."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508411)

GP

Gabriele P.

Owner and CTO

> "Vero powerfull, sharing with my collegues, vero strong password and connection management"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508243)

SA

Stephane A.

CTO

> "The software is sometimes slow when you have too many entires in the vault, which can make it heavy at startup."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___5073046)

Mahmut Halil Ö.

PhD Student

> "I appreciate the wide protocol support and integration options."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7008768)

VR

Verified Reviewer

IT Manager

> "The interface can be quite lagging on high resolution displays."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6085626)

ZS

Zack S.

Administrator

> "Overall my experience was fantastic, I love the centralized database and the gateway functionality along with the 1password..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508143)

NI

Nteziyaremye I.

IT

> "Likely, like all technology softwares, RDM has also some limitations like: 1.Complexity: RDM can be complex to set up and..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4581054)

BL

Ben L.

Systems Engineer

> "RDM is great at managing your remote connections! Whether they are RDP, SSH, VNC, Apple Remote Desktop, telnet, WinSCP, file..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#SoftwareAdvice___5070177)

KW

Kevin W.

GIS Coordinator

> "There are not any good ways to transfer files between machines."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4983191)

ES

Enrique S.

Analyst

> "I am able to group like session(s) and move tabs on the fly!"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508446)

NI

Nteziyaremye I.

IT

> "Cost: RDM can be expensive, especially for organisations that have large and complex remote desktop environments. And due to..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4581054)

EC

Eduardo C.

IT Manager

> "Very happy, how easily is to create and store passwors and users and the servers to manage."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508140)

AH

Andrew H.

Mr

> "doesn't support MariaDb anymore for teams!"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6120071)

MM

Marjo M.

IT Manager

> "With Remote Desktop Manager, accessing and managing devices remotely is easy."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6498969)

RW

Roshane W.

Owner

> "The Remote Desktop connection doesn't always come up to the full screen."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___3695123)

Matthew J.

Application Engineer

> "Having worked with Remote Desktop Manager for a while I would say it makes the job of managing remote sessions with clients and..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4910705)

Ryan Samuel T.

Nurse II

> "Setting it up can be scary for first time clients as a result of the various choices."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4251797)

PZ

Patrick Z.

Member

> "Team members have access to what they need without having to 'discover' resources."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508161)

Bruno O.

CEO

> "In my case, I'm from Brazil and the conversion to Dollars is cruel."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___3598201)

NR

Nathan R.

IT Manager

> "I don't need it often, but it's nice to be able to quickly access a server or switch when needed. Although I'm only using..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4850062)

Prasun P.

Researcher

> "The software involves a lot of latency and sometimes it gives serious lag to a computer while performing a task."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2970173)

TH

Terry H.

System Admin

> "The ease of setting up RDP sessions and websites to connect to in a quick manner."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508408)

CT

Cihan T.

Solution Architect

> "Installation size is big, not too much user friendly UI, it is getting slower if you have more than 1000 connections"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2908105)

OJ

Olivia J.

Systems Analyst Sr.

> "It's great for patching many assets simultaneously."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508142)

EF

Eric F.

Technical Support Engineer

> "There are a few programs that I cannot integrate with RDM. "

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___3120165)

AA

Ahmed A.

Business unit manager

> "saving the credintials per connection, folder is wonderfull"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6518181)

VR

Verified Reviewer

Dispatcher

> "I do not like that it could be very slow, it can be down for hours without customer service reply, servers could be stronger in..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2432480)

RGS

Robby Gunawan S.

IT Manager

> "Easy manage several server within 1 application"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508486)

KP

Krystle P.

Investor

> "A lot of disconnection issues and slow load up sometimes which can be annoying to deal with when in a time crunch"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2781138)

VR

Verified Reviewer

Executive Director

> "It is easy for IT professionals to remote into my computer when there is a problem"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6592497)

MF

Martha F.

Sr Business Lender

> "I've had issues with connection to my server but I know it's not the software."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2685088)

LP

Leonel P.

Técnico Docente

> "It is a free tool that helps you manage multiple PC connections remotely."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4908189)

EB

Eric B.

RVP

> "The connection can be easily interrupted when is frustrating"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2203185)

CM

Ciaran M.

IT Applications and ERP Manager

> "A nice, intuitive GUI and rock solid for our needs."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6510881)

UH

Uma H.

Service Desk Associate

> "I don't like remote desktop."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2775036)

[View Reviews](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/)

## User interface

4.87 (480)

4.59 (412)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Iru

18/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/181954/Iru/#features)

Remote Desktop Manager

Top features

24/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#features)

### Recognition

No recognitions have been awarded to Iru

No recognitions have been awarded to Remote Desktop Manager

### Deployment & support

Iru

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Remote Desktop Manager

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Iru

-   By Kandji
-   Located in United States
-   Founded in 2018

Remote Desktop Manager

-   By Devolutions
-   Located in Canada
-   Founded in 2004

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