# Compare Remote Desktop Manager vs NinjaOne 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare NinjaOne and Remote Desktop Manager based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/152245-184229/Remote-Desktop-Manager-vs-NinjaOne

---

# NinjaOne vs Remote Desktop Manager Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

NinjaOneRemote Desktop Manager2/4 selected

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

[Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.6 (412)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/)

[## NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [288 reviews](#user-reviews)

Positive

279

Neutral

5

Negative

4

[## Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.6 (412)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [412 reviews](#user-reviews)

Positive

390

Neutral

19

Negative

3

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## Summary

* * *

Key features rated by users

Features selected based on 5,377 reviews from it management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Patch Management

4.4

Server Monitoring

4.6

Security Tools

4.3

Real-Time Monitoring

4.6

Remote Access/Control

4.7

80%Fit

Not enough reviews

Feature ratings

Patch Management

4.0

Server Monitoring

4.2

Security Tools

5.0

Real-Time Monitoring

4.1

Remote Access/Control

4.8

User satisfaction

User satisfaction

4.7

User reviews[288](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.6

Customer support

4.7

User satisfaction

4.6

User reviews[412](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/)

Ease of use

4.4

Functionality

4.6

Value for money

4.5

Customer support

4.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

NinjaOne's Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend.

Best for

Remote Desktop Manager is intended for sysadmins and IT pros ranging from stand-alone users to Fortune 500 companies. RDM is the perfect solution for IT teams looking to centralize remote connections.

## User reviews

Pros & cons

NO

Nelson O.

IT Systems Administrator

> "The user interface is clear and user, friendly, so monitoring devices, running scripts, software deployments and checking alerts can all be done very..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7109421)

ER

Ethan R.

IT Technician

> "Occasional issues where users with deteriorating internet connections will lock up the remote access tools, even when the internet quality has imporved."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704)

JK

Joe K.

System Administrator

> "It helps me and my team manage the health of remote machines, administer software, fix issues, track/log problems, and report on the overall well-being of..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437)

EK

Eric K.

Owner

> "I have a few clients that have NAS's on their network, however I really don't have a great way of backing them up (apart from replicating the data to a..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7013710)

RW

Rich W.

Executive Director

> "Patch management is reliable and automated, remote access is lightning fast, and the scripting/automation features have saved us dozens of hours."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7144382)

JH

James H.

IT Infrastructure Manager

> "We did struggle with support for our Rocky Linux based devices, the device agent seems to stop unexpectedly in our environment"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691)

Smita T.

Data Scientist

> "My overall experience with a NinjaOne has been very positive and It is a reliable tool for daily IT operations that helps a manage devices, monitor..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7088154)

SG

Stephen G.

IT Manager

> "I ran the product along side other product trials and its vulnerability management was extremely poor and missed so many vulnerabilities."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7040627)

PA

Peter A.

Automation Engineer

> "They have feature parity and then some across their RMM and remote software that allows our team to manage a significant amount of endpoints with ease."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004719)

RW

Randal W.

Managing Partner

> "I did wish we could reset some of the alerts, especially on computers that have been offline for a while."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004714)

ET

Eldho T.

battery test tecnition

> "The HTML5-based user interface is highly responsive, allowing technicians to move quickly between dashboard"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7149593)

KC

Kevin C.

IT Intern

> "Some cons of NinjaOne are its limited integration options, feature gaps, and it's a little pricey."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6621839)

TB

Tyler B.

Tier Two Technician

> "Submitting support tickets call all be done directly from the main dashboard and their documentation (Dojo) is easy to navigate and has plenty of resources."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

Kevin Y.

Managing Director

> "However the solution was expensive with no remote support or helpdesk features in the standard license."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6799082)

DN

David N.

IT Operations Manager

> "Overall NinjaOne is a really cost efficient RMM solution for you to monitor and manage either your Windows or macOS devices."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

JH

Joe H.

Operations Director

> "It can become a little pricey if you have many users or a low number of users but very endpoint heavy."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6513916)

AN

Azamat N.

IT Support Engineer

> "The platform is intuitive, reliable, and streamlines device management, monitoring, and patching in a way that saves significant time."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004727)

AF

Allen F.

Director of Information Technology Solutions

> "I have struggled with the Apple integration a bit."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004828)

JK

Joe K.

System Administrator

> "Ease of use, all of the functionality it offers, allows me to manage multiple sites for customer support, the dashboard allows me to identify and address..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437)

WM

Will M.

Manager

> "There are a few item you can automate but it just causes more of a headache when doing so"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6788570)

DN

David N.

IT Operations Manager

> "It covers operating system and 3rd party apps and is pretty granular with how you can schedule patches."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

TJ

Timothy J.

IT Manager

> "The notifications telling users to reboot their machines after software updates has been called "Annoying" by our end users (it "nags" them every hour to..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4941288)

GJS

Gert-Jan S.

Co-Owner and IT Security Expert

> "In every piece of the software, you sense that this has been built by MSP'ers for MSP'ers, the hardest part for an MSP company like us is to maintain your..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6428937)

EE

Ed E.

Retail and Repair Operations

> "Does not integrate with Malwarebytes Endpoint which is our Endpoint of choice though we buy Malwarebytes from Ninja."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6065849)

PW

Palash W.

Operations Consultant

> "The ability to monitor, manage, and patch devices remotely without complicated setups has saved us time and headaches. While the ticketing system and..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6729290)

TB

Tomson B.

IT Administrator

> "You can only manage it from the Ninja Console & cleaning up malware with it is quite difficult."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

DN

Dominik N.

CEO

> "It offers strong automation tools and reliable monitoring, which have helped streamline many day-to-day operations. While there are some limitations, such..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6782168)

Divaldo C.

CEO

> "It was difficult to start using because there was no price transparency, that is, they could very well make prices available without having to contact the..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6163491)

VR

Verified Reviewer

IT Solutions Architect

> "Tiered and a la carte pricing that is perfectly centered, makes it”\*\* → “Tiered and a la carte pricing that is perfectly centered makes it”"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993)

TB

Tomson B.

IT Administrator

> "The bundled Bitdefender AV is quite lacking in management."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

VR

Verified Reviewer

IT Solutions Architect

> "Backup is now offered natively with NinjaOne and we have had no issues with its reliability, compatibility, or immutability."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993)

TB

Tomson B.

IT Administrator

> "The extra integration items are somewhat lacking."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

VR

Verified Reviewer

IT Solutions Architect

> "Backup is now offered natively with NinjaOne and we have had no issues with its reliability, compatibility, or immutability."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993)

MT

Marek T.

CEO

> "The lack of seamless integration with popular applications and platforms made it more challenging to streamline workflows and consolidate information."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4792935)

VR

Verified Reviewer

Engineer

> "It has significantly improved our team's efficiency by automating routine maintenance and remote support."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7076162)

Patrick P.

System administrator

> "A little tiny issue here and there, but nothing their technical support weren't able to handle."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6060681)

TB

Tyler B.

Tier Two Technician

> "Automation is prevalent in this field and NinjaOne allows for us to explore this with no limits."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

VR

Verified Reviewer

Systems Engineer

> "Well their remote access feature is not so robust and has some lag even with good bandwidth of internet."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3772357)

RW

Rich W.

Executive Director

> "I have been working with Ninja since their inception, bringing them into both of my organizations. When I switched to NinjaOne 10 years ago and it has been..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7144382)

Fabio S.

Quality, IT, Management Control

> "Fantastic: device inventory, remote management, one-click deploy of apps, etc... And for the "support" perspective, the alert system has anticipated lot of..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3286299)

TM

Tou M.

IT Technician

> "These strengths make it especially appealing for IT teams looking to streamline operations without dealing with overly complex systems."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7137723)

KF

Kenneth F.

Accounting

> "Furthermore, the user interface was clunky and unintuitive, making it difficult for new users to quickly learn how to use the app."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4634633)

VR

Verified Reviewer

IT Solutions Architect

> "The GUI is granular for experienced IT professionals to appreciate, yet not being so overwhelming that new talent can dive right in to the environment."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993)

BS

Bill S.

Technologist

> "Support can be lacking and deploying policies can be difficult at times"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4649330)

DN

David N.

IT Operations Manager

> "Patching works well and the device insights is super helpful for troubleshooting issues."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

CE

Chalden E.

Network Technician

> "If you are not familiar with Group Policy editing and Command Prompt/Powershell, some of the features will be a bit intimidating for you."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3069158)

VR

Verified Reviewer

IT Solutions Architect

> "The GUI is granular for experienced IT professionals to appreciate, yet not so overwhelming that new talent can dive right into the environment."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993)

BF

Baptiste F.

IT Technician

> "This RMM can't be used via Linux, you can install the endpoint but not remotely connect to it."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2928916)

VR

Verified Reviewer

IT Solutions Architect

> "It does all the things it does well, which is exactly what is needed for anyone using its features. When everything else breaks, Ninja will still be there..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993)

AM

Ailton M.

it

> "the search needs some work some times I need to find a pc and I have a hard time finding"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2957633)

JH

James H.

IT Infrastructure Manager

> "for an SME looking to consolidate platforms whilst also gaining better insight into our laptop and desktop estate, NinjaOne is an excellent platform."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691)

RS

Rick S.

Senior IT Specialist

> "Features that are missing for me at the moment is cross organization user accounts and SAML SSO but these are both in the pipeline."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2477067)

SM

Scott M.

IT Director

> "Patch management is a bonus, They constantly update and fix bugs and issues."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7100478)

Michael J.

Owner

> "The network monitor is outdated and very limited in its capabilities."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2755290)

RS

Robin S.

Systemadministrator

> "Using the company's own Dojo, you can find many problems or issues that can be solved quickly without contacting a technician."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7005620)

NA

Nick A.

Technical Manager

> "SENSITIVE CONTENT HIDDEN\], (who I still deal with on a regular basis) from the outset knew that a deal of this size could be easily lost, so no pushy sales..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2408911)

Blake A.

IT Technician

> "The dashboard provides all the information needed, and it does not feel overwhelming at all."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7146434)

Tim V.

Director of Technology

> "That's not a complaint about the product at all, but the other partners they integrate are way more complicated and expensive than I'd like."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090)

LK

Lorenzo K.

Security Project Engineer

> "NinjaOne's dedication to improvements, engagement with their community, and strong automation capabilities all make this platform a no brainer to me."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004764)

Tim V.

Director of Technology

> "Also, the NMS deployment is slightly clunkly."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090)

TB

Tyler B.

Tier Two Technician

> "The customization that can be done through NinjaOne is endless!"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

Christopher W.

System Admin

> "Lack of built in scripting."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2696351)

TM

Tou M.

IT Technician

> "One of the standout strengths of NinjaOne is its simplicity combined with powerful functionality."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7137723)

Tim V.

Director of Technology

> "No matter what we found, we just couldn't get one that was accurate and easy to keep up to date."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090)

[View Reviews](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Mahmut Halil Ö.

PhD Student

> "It has significantly streamlined how I manage multiple remote connections, VPNs, and credentials by centralising everything..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7008768)

Mahmut Halil Ö.

PhD Student

> "It is slow when the software is first started or when working with large databases (many connection definitions, VPNs,..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7008768)

AB

Andy B.

Systems Administrator

> "Devolutions RDP Manager is highly customizable, you can add quick connections, change the layout, and even see who may have..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508133)

AT

Avi T.

Global IT Manager

> "this is stopping us from migrating our passwords fully to RDM and use it as a central password\\secrets management."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508267)

Mahmut Halil Ö.

PhD Student

> "The ability to securely store and share credentials with team members has improved both security and productivity."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7008768)

CD

Callum D.

IT

> "Going in you don't expect much else other than remote access but, somehow it still felt lacking in terms of user interface, I..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6436545)

AB

Andy B.

Systems Administrator

> "I can leave this up all day and keep multiple Servers open and switch between them much faster than using the built-in windows..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508133)

VR

Verified Reviewer

Customer Service Representative

> "The only downside is some of the features which are available in normal desktop are disabled in remote."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6344584)

VR

Verified Reviewer

Engineer

> "Remote Desktop Manager is an indispensable tool for centralizing all your remote connection tools."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6680871)

FF

Francois F.

Senior Consultant

> "the IOS version has no datasource capabilities with onedrive."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6649558)

UZ

Uriel Z.

Sr Systems Engineer

> "When I first used it thanks to a friend of mine who recommended it to me, took me just few minutes to understand how it is..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508137)

DS

Dmytro S.

DevOps Engineer

> "Import / Export setting not supported via Devolutions Hub"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6512348)

JC

Justin C.

IT Manager

> "Lots of options for back-end datasource platforms, loads of application integrations."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508176)

AT

Avi T.

Global IT Manager

> "When trying to use it as a password manager, the view is very not comfortable."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508267)

NR

Nathan R.

IT Manager

> "Primary use for me is RDP access to servers, terminal emulation (SSH & serial) for switches/routers, and one-time passcodes..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4850062)

FA

FAISAL A.

Engineer

> "If it is not updated I cannot edit anything"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508191)

DR

Dollshawn R.

Ceo

> "It's the fact that I'm a small business owner and learning remote desktop software is helping me in a lot of ways that I didn't..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508452)

DB

Dariusz B.

Systems Engineer III

> "The application tends to load slowly at times."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508411)

GP

Gabriele P.

Owner and CTO

> "Vero powerfull, sharing with my collegues, vero strong password and connection management"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508243)

SA

Stephane A.

CTO

> "The software is sometimes slow when you have too many entires in the vault, which can make it heavy at startup."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___5073046)

Mahmut Halil Ö.

PhD Student

> "I appreciate the wide protocol support and integration options."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7008768)

VR

Verified Reviewer

IT Manager

> "The interface can be quite lagging on high resolution displays."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6085626)

ZS

Zack S.

Administrator

> "Overall my experience was fantastic, I love the centralized database and the gateway functionality along with the 1password..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508143)

NI

Nteziyaremye I.

IT

> "Likely, like all technology softwares, RDM has also some limitations like: 1.Complexity: RDM can be complex to set up and..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4581054)

BL

Ben L.

Systems Engineer

> "RDM is great at managing your remote connections! Whether they are RDP, SSH, VNC, Apple Remote Desktop, telnet, WinSCP, file..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#SoftwareAdvice___5070177)

KW

Kevin W.

GIS Coordinator

> "There are not any good ways to transfer files between machines."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4983191)

ES

Enrique S.

Analyst

> "I am able to group like session(s) and move tabs on the fly!"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508446)

NI

Nteziyaremye I.

IT

> "Cost: RDM can be expensive, especially for organisations that have large and complex remote desktop environments. And due to..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4581054)

EC

Eduardo C.

IT Manager

> "Very happy, how easily is to create and store passwors and users and the servers to manage."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508140)

AH

Andrew H.

Mr

> "doesn't support MariaDb anymore for teams!"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6120071)

MM

Marjo M.

IT Manager

> "With Remote Desktop Manager, accessing and managing devices remotely is easy."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6498969)

RW

Roshane W.

Owner

> "The Remote Desktop connection doesn't always come up to the full screen."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___3695123)

Matthew J.

Application Engineer

> "Having worked with Remote Desktop Manager for a while I would say it makes the job of managing remote sessions with clients and..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4910705)

Ryan Samuel T.

Nurse II

> "Setting it up can be scary for first time clients as a result of the various choices."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4251797)

PZ

Patrick Z.

Member

> "Team members have access to what they need without having to 'discover' resources."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508161)

Bruno O.

CEO

> "In my case, I'm from Brazil and the conversion to Dollars is cruel."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___3598201)

NR

Nathan R.

IT Manager

> "I don't need it often, but it's nice to be able to quickly access a server or switch when needed. Although I'm only using..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4850062)

Prasun P.

Researcher

> "The software involves a lot of latency and sometimes it gives serious lag to a computer while performing a task."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2970173)

TH

Terry H.

System Admin

> "The ease of setting up RDP sessions and websites to connect to in a quick manner."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508408)

CT

Cihan T.

Solution Architect

> "Installation size is big, not too much user friendly UI, it is getting slower if you have more than 1000 connections"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2908105)

OJ

Olivia J.

Systems Analyst Sr.

> "It's great for patching many assets simultaneously."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508142)

EF

Eric F.

Technical Support Engineer

> "There are a few programs that I cannot integrate with RDM. "

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___3120165)

AA

Ahmed A.

Business unit manager

> "saving the credintials per connection, folder is wonderfull"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6518181)

VR

Verified Reviewer

Dispatcher

> "I do not like that it could be very slow, it can be down for hours without customer service reply, servers could be stronger in..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2432480)

RGS

Robby Gunawan S.

IT Manager

> "Easy manage several server within 1 application"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508486)

KP

Krystle P.

Investor

> "A lot of disconnection issues and slow load up sometimes which can be annoying to deal with when in a time crunch"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2781138)

VR

Verified Reviewer

Executive Director

> "It is easy for IT professionals to remote into my computer when there is a problem"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6592497)

MF

Martha F.

Sr Business Lender

> "I've had issues with connection to my server but I know it's not the software."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2685088)

LP

Leonel P.

Técnico Docente

> "It is a free tool that helps you manage multiple PC connections remotely."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4908189)

EB

Eric B.

RVP

> "The connection can be easily interrupted when is frustrating"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2203185)

CM

Ciaran M.

IT Applications and ERP Manager

> "A nice, intuitive GUI and rock solid for our needs."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6510881)

UH

Uma H.

Service Desk Associate

> "I don't like remote desktop."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2775036)

[View Reviews](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/)

## User interface

4.73 (288)

4.59 (412)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

NinjaOne

Top features

30/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/184229/NinjaOne/#features)

Remote Desktop Manager

24/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#features)

### Recognition

NinjaOne is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to Remote Desktop Manager

### Deployment & support

NinjaOne

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Remote Desktop Manager

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

NinjaOne

-   By NinjaOne
-   Located in United States
-   Founded in 2013

Remote Desktop Manager

-   By Devolutions
-   Located in Canada
-   Founded in 2004

## Popular Comparisons

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Contact vendor for pricing

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4.7

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4.6

4.7

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4.6

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4.6

4.4

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[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

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4.7

4.7

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[View full comparison](https://www.capterra.com/compare/180609-184229/Action1-RMM-vs-NinjaOne)

[Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.59 (412)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/)

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Contact vendor for pricing

Price

$1950/year

4.6

Features

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4.4

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[View full comparison](https://www.capterra.com/compare/152245-174535/Remote-Desktop-Manager-vs-PDQ-Deploy)

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

vs

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Contact vendor for pricing

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$67/month

4.5

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/141792-184229/Pulseway-vs-NinjaOne)

[Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.59 (412)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/)

vs

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Contact vendor for pricing

Price

$67/month

4.6

Features

4.5

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/141792-152245/Pulseway-vs-Remote-Desktop-Manager)

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

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Contact vendor for pricing

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4.5

Features

4.3

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144309-184229/Atera-vs-NinjaOne)

[Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.59 (412)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/)

vs

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Contact vendor for pricing

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$129/month

4.6

Features

4.3

4.4

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vs

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Contact vendor for pricing

Price

$1950/year

4.5

Features

4.7

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/174535-184229/PDQ-Deploy-vs-NinjaOne)

[Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.59 (412)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/)

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Price

Contact vendor for pricing

4.6

Features

4.7

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/152245-180609/Remote-Desktop-Manager-vs-Action1-RMM)