# Compare Remote Desktop Manager vs TeamViewer ONE 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Remote Desktop Manager and TeamViewer ONE based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/152245-194565/Remote-Desktop-Manager-vs-TeamViewer

---

# Remote Desktop Manager vs TeamViewer ONE Features and Cost Comparison

Last updated May 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Remote Desktop ManagerTeamViewer ONE2/4 selected

[Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.6 (412)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/)

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.6 (11,626)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

[## Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.6 (412)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [412 reviews](#user-reviews)

Positive

390

Neutral

19

Negative

3

[## TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.6 (11,626)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

Starting Price

$24.90/month

Value-for-Money

4.4

Functionality

4.6

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [11,626 reviews](#user-reviews)

Positive

11,107

Neutral

431

Negative

88

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## Summary

* * *

Key features rated by users

Features selected based on 5,377 reviews from it management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

Not enough reviews

Feature ratings

Patch Management

4.0

Server Monitoring

4.2

Security Tools

5.0

Real-Time Monitoring

4.1

Remote Access/Control

4.8

\--%Fit

Not enough reviews

Feature ratings

Patch Management

\--

Server Monitoring

5.0

Security Tools

\--

Real-Time Monitoring

4.6

Remote Access/Control

4.7

User satisfaction

User satisfaction

4.6

User reviews[412](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/)

Ease of use

4.4

Functionality

4.6

Value for money

4.5

Customer support

4.4

User satisfaction

4.6

User reviews[11,626](https://www.capterra.com/p/194565/TeamViewer/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.4

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$24.90Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Remote Desktop Manager is intended for sysadmins and IT pros ranging from stand-alone users to Fortune 500 companies. RDM is the perfect solution for IT teams looking to centralize remote connections.

Best for

Remote desktop, remote support, IT management, web monitoring, remote work , Remote access, Augmented reality support, digitization of work processes, IoT, and Industry 4.0

## User reviews

Pros & cons

Mahmut Halil Ö.

PhD Student

> "It has significantly streamlined how I manage multiple remote connections, VPNs, and credentials by centralising everything..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7008768)

Mahmut Halil Ö.

PhD Student

> "It is slow when the software is first started or when working with large databases (many connection definitions, VPNs,..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7008768)

AB

Andy B.

Systems Administrator

> "Devolutions RDP Manager is highly customizable, you can add quick connections, change the layout, and even see who may have..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508133)

AT

Avi T.

Global IT Manager

> "this is stopping us from migrating our passwords fully to RDM and use it as a central password\\secrets management."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508267)

Mahmut Halil Ö.

PhD Student

> "The ability to securely store and share credentials with team members has improved both security and productivity."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7008768)

CD

Callum D.

IT

> "Going in you don't expect much else other than remote access but, somehow it still felt lacking in terms of user interface, I..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6436545)

AB

Andy B.

Systems Administrator

> "I can leave this up all day and keep multiple Servers open and switch between them much faster than using the built-in windows..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508133)

VR

Verified Reviewer

Customer Service Representative

> "The only downside is some of the features which are available in normal desktop are disabled in remote."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6344584)

VR

Verified Reviewer

Engineer

> "Remote Desktop Manager is an indispensable tool for centralizing all your remote connection tools."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6680871)

FF

Francois F.

Senior Consultant

> "the IOS version has no datasource capabilities with onedrive."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6649558)

UZ

Uriel Z.

Sr Systems Engineer

> "When I first used it thanks to a friend of mine who recommended it to me, took me just few minutes to understand how it is..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508137)

DS

Dmytro S.

DevOps Engineer

> "Import / Export setting not supported via Devolutions Hub"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6512348)

JC

Justin C.

IT Manager

> "Lots of options for back-end datasource platforms, loads of application integrations."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508176)

AT

Avi T.

Global IT Manager

> "When trying to use it as a password manager, the view is very not comfortable."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508267)

NR

Nathan R.

IT Manager

> "Primary use for me is RDP access to servers, terminal emulation (SSH & serial) for switches/routers, and one-time passcodes..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4850062)

FA

FAISAL A.

Engineer

> "If it is not updated I cannot edit anything"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508191)

DR

Dollshawn R.

Ceo

> "It's the fact that I'm a small business owner and learning remote desktop software is helping me in a lot of ways that I didn't..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508452)

DB

Dariusz B.

Systems Engineer III

> "The application tends to load slowly at times."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508411)

GP

Gabriele P.

Owner and CTO

> "Vero powerfull, sharing with my collegues, vero strong password and connection management"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508243)

SA

Stephane A.

CTO

> "The software is sometimes slow when you have too many entires in the vault, which can make it heavy at startup."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___5073046)

Mahmut Halil Ö.

PhD Student

> "I appreciate the wide protocol support and integration options."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7008768)

VR

Verified Reviewer

IT Manager

> "The interface can be quite lagging on high resolution displays."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6085626)

ZS

Zack S.

Administrator

> "Overall my experience was fantastic, I love the centralized database and the gateway functionality along with the 1password..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508143)

NI

Nteziyaremye I.

IT

> "Likely, like all technology softwares, RDM has also some limitations like: 1.Complexity: RDM can be complex to set up and..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4581054)

BL

Ben L.

Systems Engineer

> "RDM is great at managing your remote connections! Whether they are RDP, SSH, VNC, Apple Remote Desktop, telnet, WinSCP, file..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#SoftwareAdvice___5070177)

KW

Kevin W.

GIS Coordinator

> "There are not any good ways to transfer files between machines."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4983191)

ES

Enrique S.

Analyst

> "I am able to group like session(s) and move tabs on the fly!"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508446)

NI

Nteziyaremye I.

IT

> "Cost: RDM can be expensive, especially for organisations that have large and complex remote desktop environments. And due to..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4581054)

EC

Eduardo C.

IT Manager

> "Very happy, how easily is to create and store passwors and users and the servers to manage."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508140)

AH

Andrew H.

Mr

> "doesn't support MariaDb anymore for teams!"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6120071)

MM

Marjo M.

IT Manager

> "With Remote Desktop Manager, accessing and managing devices remotely is easy."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6498969)

RW

Roshane W.

Owner

> "The Remote Desktop connection doesn't always come up to the full screen."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___3695123)

Matthew J.

Application Engineer

> "Having worked with Remote Desktop Manager for a while I would say it makes the job of managing remote sessions with clients and..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4910705)

Ryan Samuel T.

Nurse II

> "Setting it up can be scary for first time clients as a result of the various choices."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4251797)

PZ

Patrick Z.

Member

> "Team members have access to what they need without having to 'discover' resources."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508161)

Bruno O.

CEO

> "In my case, I'm from Brazil and the conversion to Dollars is cruel."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___3598201)

NR

Nathan R.

IT Manager

> "I don't need it often, but it's nice to be able to quickly access a server or switch when needed. Although I'm only using..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4850062)

Prasun P.

Researcher

> "The software involves a lot of latency and sometimes it gives serious lag to a computer while performing a task."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2970173)

TH

Terry H.

System Admin

> "The ease of setting up RDP sessions and websites to connect to in a quick manner."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508408)

CT

Cihan T.

Solution Architect

> "Installation size is big, not too much user friendly UI, it is getting slower if you have more than 1000 connections"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2908105)

OJ

Olivia J.

Systems Analyst Sr.

> "It's great for patching many assets simultaneously."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508142)

EF

Eric F.

Technical Support Engineer

> "There are a few programs that I cannot integrate with RDM. "

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___3120165)

AA

Ahmed A.

Business unit manager

> "saving the credintials per connection, folder is wonderfull"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6518181)

VR

Verified Reviewer

Dispatcher

> "I do not like that it could be very slow, it can be down for hours without customer service reply, servers could be stronger in..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2432480)

RGS

Robby Gunawan S.

IT Manager

> "Easy manage several server within 1 application"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508486)

KP

Krystle P.

Investor

> "A lot of disconnection issues and slow load up sometimes which can be annoying to deal with when in a time crunch"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2781138)

VR

Verified Reviewer

Executive Director

> "It is easy for IT professionals to remote into my computer when there is a problem"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6592497)

MF

Martha F.

Sr Business Lender

> "I've had issues with connection to my server but I know it's not the software."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2685088)

LP

Leonel P.

Técnico Docente

> "It is a free tool that helps you manage multiple PC connections remotely."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4908189)

EB

Eric B.

RVP

> "The connection can be easily interrupted when is frustrating"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2203185)

CM

Ciaran M.

IT Applications and ERP Manager

> "A nice, intuitive GUI and rock solid for our needs."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6510881)

UH

Uma H.

Service Desk Associate

> "I don't like remote desktop."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2775036)

[View Reviews](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/)

LB

Lucas B.

IT Service Desk Analyst

> "Its smooth performance, even on slower networks, makes it easy to troubleshoot issues or collaborate in real time, and features like file transfer,..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248)

GB

Gunther B.

Managing director

> "The layout is different and much slower to the previous version, because the new version doesn't show immediately that TeamViewer has registered my..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054160)

CT

Cameron T.

IT Service Desk Analyst

> "TeamViewer has made such a positive impact on my ability to troubleshoot and resolve IT Service Desk tickets remotely with all of it's advanced features,..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7102139)

WM

Will M.

Owner

> "For me as a small IT person supporting a small number of hosts, the cost having to go to v15.x from my 12 was a bit overwhelming, even with the 2-for-1..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051178)

JF

Joanne F.

advisor

> "allows me to access my work devices in the office from home and remotely securely and instantly , this is an invaluable tool when working from home or..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7129777)

SK

SERGUEI K.

IT Manager

> "It seems all companies compete in changing their interfaces and poor users have to waste their time for learning a new interfaces of this program and..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050875)

MO

Marj O.

Section Certification Chair

> "TeamViewer is the best service to keep all my devices connected while I process tasks for both my job and for my volunteer work. "

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7059015)

DM

Debbie M.

Owner

> "I have been a teamviewer customer for a number of years and realised I was paying for the more expensive product which I haven't required for some time. ..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051160)

LB

Lucas B.

IT Service Desk Analyst

> "TeamViewer’s biggest strength is how effortless and reliable remote access feels, especially when connecting across different devices and operating..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248)

LB

Lucas B.

IT Service Desk Analyst

> "The interface, while generally clean, can feel cluttered with secondary features, making simple tasks take longer than expected."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248)

NM

Natale M.

Senior Field Technician

> "The remote control capabilities of this software are on par with the best products in the category, allows for a lot of flexibility in transferring files..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6857445)

SM

STERGIOS M.

Staff Engineer

> "I don't have the option to have 3 different channels on my 3 authenticated devices ."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054729)

PL

Peter L.

Continuous Improvement and forth Industrial Revolution manager

> "We are currently testing some of their new software solutions which allows our engineers support engineers in a different plant and country."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056453)

Curt H.

President

> "I told them that this would not work for me and if they wanted to change and make it not available any longer that they could just give me a new license."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7065490)

LB

Lucas B.

IT Service Desk Analyst

> "My overall experience with TeamViewer has been consistently strong, mainly because it delivers dependable, secure remote access with very little..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248)

MR

Madeleen R.

Bureau owner

> "The resolution has to be adjusted on connecting pc to work and that annoys the client."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050816)

JR

Josep R.

Graphic designer

> "Enables IT staff to access systems remotely, solve incidents quickly, and support telework securely across different platforms and devices worldwide."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7038462)

JF

Joanne F.

advisor

> "some times the connection freezes or slows down , this can be frustration whilst working to a tight busy schedule"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7129777)

VR

Verified Reviewer

Realtor

> "What I loke the most about TeamViewer is that its a great file sharing, works well in a large team with team collaboration and task management."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7099491)

MS

Mark S.

Senior ICT Systems Administrator

> "Gaining this control is cumbersome as the option for Windows Authentication is not visible."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7055095)

MR

Mathieu R.

Programmeur Jouabilité

> "TeamViewer has made remote support really simple. Whether I’m troubleshooting a test machine or accessing a development workstation on the go, the..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7057917)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "The mobile version works but it’s not very comfortable to control a full desktop from a phone."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7131795)

BK

Brian K.

IT Support Technician

> "It provides me with the ability to support customers remotely wherever they are either in my local area or elsewhere in my country and a couple abroad."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6870814)

WK

Wendy K.

Media Team - Visual

> "Not being able to trouble shoot issues that have to do with connectivity unless I am on campus."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051177)

CM

CAMERON M.

Volunteer

> "Excluding the bug reported herein, TeamViewer actually saves me a heap of time; decreases the need for carrying equipment and; also many emergency site..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056573)

STW

Soon Tai W.

Asst. GM, Technology

> "Another issue on auto terminated application when too many tab opened."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051265)

ZM

Zarko M.

IT project manager

> "Itis relieable, multi devices connections at the same time, the organization of the web page is very intuitive and clear"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7052140)

RT

Ross T.

Manager

> "The latest "new" layout does not seem as friendly as the old version when using a computer as the master. "

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051180)

STW

Soon Tai W.

Asst. GM, Technology

> "I find Teamviewer still the best software for remote support the user, especially dealing with those user no knowledge how to install to allow remote..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051265)

BW

Bailey W.

Student

> "Not good for doing tasks that are very time sensitive or requires crystal clear visuals at all times (e.g. 3D animation)."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6865638)

RT

Ross T.

Manager

> "On-site visits can be kept to a minimum meaning better value for the client and the ability for me to do more in the one day."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051180)

CP

Christopher P.

President

> "The things that I don’t like about TeamViewer, or they keep changing the user interface I really wish they would leave things alone instead of changing..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051824)

DB

Dale B.

IT Specialist

> "I'm able to support my end users all across the globe, India, St. Thomas, St. Croix, continental US, and Europe"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050825)

SK

SERGUEI K.

IT Manager

> "I seriously consider looking for alternative, especially having in mind that TV is very heavy priced, it is becoming a burden for our midsize business."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050875)

MB

Manny B.

Senior Desktop and AV Engineer

> "Coming from using SCCM and the built-in Microsoft remote tools, Teamviewer has improved our workflow considerably, allowing our technicians to complete..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6622695)

SL

Susan L.

Owner Accountant

> "My clients also seem to have a difficult time figuring out how to download TeamViewer from the email invite."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053809)

KB

Kevin B.

Head of Business Operations

> "Ability to easily sign on as a windows Administrator, the file transfer is also a well used feature."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053696)

Ontiretse M.

Managing Director

> "there are connectivity and performance issues within the app."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7146180)

VR

Verified Reviewer

System Architect

> "Expensive, the T&Cs are a must read as they have they are not standard and could cause a surprise cost on termination A great pro if you like unexpected..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7098811)

TS

Tom S.

Director

> "When the new interface was launched last year, we had multiple complaints from customers that it was difficult to use, and unclear of where the..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6857439)

TB

Travis B.

Solutions Engineer

> "Being in the MSP space, TeamViewer is a great way to setup unattended remote access to servers, desktops, etc."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6827792)

SL

Susan L.

Owner Accountant

> "I can't figure out how to see my client's double screens, which can be very inconvenient."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053809)

KB

Kevin B.

Head of Business Operations

> "Teamviewer has really made life easier for me, seamlessly helping support both Windows & Android users"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053696)

CY

Cecilia Y.

Customer Service Manager

> "There is no way to export a list of End Point computers. "

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053771)

AG

Ash G.

Production Flow Controller

> "This is easy as we have a team in Wellington, I am able to log into the Wellington team computer to do the work I need even though it is rare."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056424)

DS

DLISA S.

County IT Manager

> "My office needed to extend or modify the contract timeframe, but account management was unable to provide the necessary changes."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6871499)

EW

Emma W.

Assistant Manager

> "TeamViewer supports major platformsmaking it convenient to access or control devices remotely across many types of hardware"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7044985)

VR

Verified Reviewer

System Architect

> "When you stop paying, rather than expire your usage like all other subscriptions."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7098811)

AS

Adewale S.

HIO

> "File sharing is more efficient and managrment of task has become more effective."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7087845)

GB

Gunther B.

Managing director

> "In some instances I end up having three connections of which two have to be cancelled."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054160)

SA

Santhanam A.

Head IT

> "Provides good and useful insights about remote pc, which helps administrators"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050800)

CF

Charles F.

PSYCHOLOGIST

> "At times it refuses Easy Access and demands the other machine's pw which is always changing."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7059046)

VR

Vesa R.

CTO

> "The old interface and funtionality was good and clear, with very few quirks and connections worked most of the time fine."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7118383)

SM

Sallie M.

Bookkeeper

> "There are promos, but it usually isn't for the package I need."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7142314)

MS

Mark S.

Senior ICT Systems Administrator

> "Easy to gain access remotely without having to instruct the user to install the full software. Once you are connected everything is easy to navigate..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7055095)

VR

Vesa R.

CTO

> "It used to be good and useful, if a bit expensive tool, but then they decided to make a new, worse version, so now it is a frustration to use."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7118383)

RAL

Roma Anne L.

Front Office Clerk

> "What I like about TeamViewer Remote is that I can easily check my office computer even when I am at home or elsewhere."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6341896)

MN

Mihai N.

Project Manager

> "The last version is quite complicated to use and you need a lot of time to install it in host mode on the PC."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7013040)

RS

Rafique S.

Manager

> "The interface is intuitive, and the cross-platform compatibility ensures flexibility in various work scenarios."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6871164)

L

Luke ..

Director of Technology

> "Administrator tools are not straightforward and can require manual configuring on end-user machines."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6850122)

AS

Adewale S.

HIO

> "The application has been helpful for collaboration and trouble shooting for client base."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7087845)

AP

Autumn P.

Book Reviewer

> "I didn't like that it came preinstalled on my PC because when I first purchased my PC I wasn't sure what team viewer was."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6846109)

AS

Ashutosh S.

IT Manager

> "Stable and fast remote sessions — works smoothly even on average internet connections."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056650)

BO

Blessing O.

Administrator

> "I could work remotely from home with my computer. But after switched to the pro version, The connection breaks and its difficult to get it connected back."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6605684)

DN

David N.

Senior System Administrator

> "Deployment from an MDM (intune) is easy and like the ability to configure unattended access."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7137831)

VR

Verified Reviewer

System Architect

> "Horrible termination experience with huge penalties for not advising them before deciding not to continue subscription"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7098811)

TE

Tom E.

IT Admin

> "I can connect with multiple devices from wherever I am."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050849)

CP

Christopher P.

President

> "Found any issues other than they keep changing the interface and I’m not super fond about that."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051824)

DP

DREW P.

President

> "Teamviewer was easy to set up initially and now is now almost automated on my computer. Since I use it almost daily, it has become a thought-free part of..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050828)

BK

Brian K.

IT Support Technician

> "The initial download and installation of the software, which some of my customer find hard to to accomplish."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6870814)

SL

Susan L.

Owner Accountant

> "It works very well in letting me operate my client's computer remotely."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053809)

WT

Wasek T.

IT Support Supervisor

> "Navigating through settings can be difficult at first as it is a bit cluttered."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6868344)

L

Luke ..

Director of Technology

> "Teamviewer provides the exact remote support capabilities we need with the security we require."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6850122)

FA

Fabrizio A.

Techinician

> "Teamviewer can be slow on older machines and it may happen you need to restart service on remote machine in order to connect"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6341705)

Alexander G.

Manager

> "TeamViewer is not bad at all. And it’s actually how a lot of our meetings were done with companies outside the building."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7089899)

Emin Z.

Co. Owner - Sn. Developer

> "This limit was enough for us. But we can't use the free version anymore. While there are free remote connection programs, TeamViewer's prices are a bit..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6653311)

AS

ALFREDO S.

LEAD

> "I like it because it is easy to share files, it makes teamwork easier by having access to other computers"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7123308)

JZ

Joe Z.

Network Administrator

> "When installing choosing the right version is a little tricky. As they will lock you out if you're not sure what youre choosing."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6826782)

DN

David N.

Senior System Administrator

> "Integrates and deploys well with most MDMs."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7137831)

HMD

Hernan M D.

Owner

> "The first version had poor performance, but now it is corrected"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050922)

[View Reviews](https://www.capterra.com/p/194565/TeamViewer/reviews/)

## User interface

4.59 (412)

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

4.62 (11,626)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Remote Desktop Manager

24/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#features)

TeamViewer ONE

Top features

30/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/194565/TeamViewer/#features)

### Recognition

No recognitions have been awarded to Remote Desktop Manager

TeamViewer ONE is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Remote Desktop Manager

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

TeamViewer ONE

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Remote Desktop Manager

-   By Devolutions
-   Located in Canada
-   Founded in 2004

TeamViewer ONE

-   By TeamViewer
-   Located in Germany
-   Founded in 2005

## Popular Comparisons

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[View full comparison](https://www.capterra.com/compare/135003-194565/Slack-vs-TeamViewer)

[Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.59 (412)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/)

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Contact vendor for pricing

Price

$1950/year

4.6

Features

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4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/152245-174535/Remote-Desktop-Manager-vs-PDQ-Deploy)

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[View full comparison](https://www.capterra.com/compare/177094-194565/Supremo-Remote-Desktop-vs-TeamViewer)

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Contact vendor for pricing

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Features

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4.4

Ease of Use

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Contact vendor for pricing

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Features

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4.6

Ease of Use

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4.4

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Contact vendor for pricing

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