# Compare Remote Desktop Manager vs LogMeIn Resolve 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Remote Desktop Manager and LogMeIn Resolve based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/152245-249584/Remote-Desktop-Manager-vs-GoTo-Resolve

---

# Remote Desktop Manager vs LogMeIn Resolve Features and Cost Comparison

Last updated May 19th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Remote Desktop ManagerLogMeIn Resolve2/4 selected

[Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.6 (412)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/)

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.4 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

[## Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.6 (412)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [412 reviews](#user-reviews)

Positive

390

Neutral

19

Negative

3

[## LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.4 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.2

Reviews Sentiment

Based on [214 reviews](#user-reviews)

Positive

192

Neutral

16

Negative

6

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## Summary

* * *

Key features rated by users

Features selected based on 5,377 reviews from it management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

Not enough reviews

Feature ratings

Patch Management

4.0

Server Monitoring

4.2

Security Tools

5.0

Real-Time Monitoring

4.1

Remote Access/Control

4.8

\--%Fit

Missing features

Not enough reviews

Feature ratings

Patch Management

4.0

Server Monitoring

NA

Security Tools

NA

Real-Time Monitoring

NA

Remote Access/Control

4.4

User satisfaction

User satisfaction

4.6

User reviews[412](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/)

Ease of use

4.4

Functionality

4.6

Value for money

4.5

Customer support

4.4

User satisfaction

4.4

User reviews[214](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.3

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$29Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Remote Desktop Manager is intended for sysadmins and IT pros ranging from stand-alone users to Fortune 500 companies. RDM is the perfect solution for IT teams looking to centralize remote connections.

Best for

IT professionals and MSPs in upper midmarket and enterprise organizations managing endpoint security, compliance, remote support, and helpdesk operations.

## User reviews

Pros & cons

Mahmut Halil Ö.

PhD Student

> "It has significantly streamlined how I manage multiple remote connections, VPNs, and credentials by centralising everything..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7008768)

Mahmut Halil Ö.

PhD Student

> "It is slow when the software is first started or when working with large databases (many connection definitions, VPNs,..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7008768)

AB

Andy B.

Systems Administrator

> "Devolutions RDP Manager is highly customizable, you can add quick connections, change the layout, and even see who may have..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508133)

AT

Avi T.

Global IT Manager

> "this is stopping us from migrating our passwords fully to RDM and use it as a central password\\secrets management."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508267)

Mahmut Halil Ö.

PhD Student

> "The ability to securely store and share credentials with team members has improved both security and productivity."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7008768)

CD

Callum D.

IT

> "Going in you don't expect much else other than remote access but, somehow it still felt lacking in terms of user interface, I..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6436545)

AB

Andy B.

Systems Administrator

> "I can leave this up all day and keep multiple Servers open and switch between them much faster than using the built-in windows..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508133)

VR

Verified Reviewer

Customer Service Representative

> "The only downside is some of the features which are available in normal desktop are disabled in remote."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6344584)

VR

Verified Reviewer

Engineer

> "Remote Desktop Manager is an indispensable tool for centralizing all your remote connection tools."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6680871)

FF

Francois F.

Senior Consultant

> "the IOS version has no datasource capabilities with onedrive."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6649558)

UZ

Uriel Z.

Sr Systems Engineer

> "When I first used it thanks to a friend of mine who recommended it to me, took me just few minutes to understand how it is..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508137)

DS

Dmytro S.

DevOps Engineer

> "Import / Export setting not supported via Devolutions Hub"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6512348)

JC

Justin C.

IT Manager

> "Lots of options for back-end datasource platforms, loads of application integrations."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508176)

AT

Avi T.

Global IT Manager

> "When trying to use it as a password manager, the view is very not comfortable."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508267)

NR

Nathan R.

IT Manager

> "Primary use for me is RDP access to servers, terminal emulation (SSH & serial) for switches/routers, and one-time passcodes..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4850062)

FA

FAISAL A.

Engineer

> "If it is not updated I cannot edit anything"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508191)

DR

Dollshawn R.

Ceo

> "It's the fact that I'm a small business owner and learning remote desktop software is helping me in a lot of ways that I didn't..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508452)

DB

Dariusz B.

Systems Engineer III

> "The application tends to load slowly at times."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508411)

GP

Gabriele P.

Owner and CTO

> "Vero powerfull, sharing with my collegues, vero strong password and connection management"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508243)

SA

Stephane A.

CTO

> "The software is sometimes slow when you have too many entires in the vault, which can make it heavy at startup."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___5073046)

Mahmut Halil Ö.

PhD Student

> "I appreciate the wide protocol support and integration options."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7008768)

VR

Verified Reviewer

IT Manager

> "The interface can be quite lagging on high resolution displays."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6085626)

ZS

Zack S.

Administrator

> "Overall my experience was fantastic, I love the centralized database and the gateway functionality along with the 1password..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508143)

NI

Nteziyaremye I.

IT

> "Likely, like all technology softwares, RDM has also some limitations like: 1.Complexity: RDM can be complex to set up and..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4581054)

BL

Ben L.

Systems Engineer

> "RDM is great at managing your remote connections! Whether they are RDP, SSH, VNC, Apple Remote Desktop, telnet, WinSCP, file..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#SoftwareAdvice___5070177)

KW

Kevin W.

GIS Coordinator

> "There are not any good ways to transfer files between machines."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4983191)

ES

Enrique S.

Analyst

> "I am able to group like session(s) and move tabs on the fly!"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508446)

NI

Nteziyaremye I.

IT

> "Cost: RDM can be expensive, especially for organisations that have large and complex remote desktop environments. And due to..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4581054)

EC

Eduardo C.

IT Manager

> "Very happy, how easily is to create and store passwors and users and the servers to manage."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508140)

AH

Andrew H.

Mr

> "doesn't support MariaDb anymore for teams!"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6120071)

MM

Marjo M.

IT Manager

> "With Remote Desktop Manager, accessing and managing devices remotely is easy."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6498969)

RW

Roshane W.

Owner

> "The Remote Desktop connection doesn't always come up to the full screen."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___3695123)

Matthew J.

Application Engineer

> "Having worked with Remote Desktop Manager for a while I would say it makes the job of managing remote sessions with clients and..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4910705)

Ryan Samuel T.

Nurse II

> "Setting it up can be scary for first time clients as a result of the various choices."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4251797)

PZ

Patrick Z.

Member

> "Team members have access to what they need without having to 'discover' resources."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508161)

Bruno O.

CEO

> "In my case, I'm from Brazil and the conversion to Dollars is cruel."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___3598201)

NR

Nathan R.

IT Manager

> "I don't need it often, but it's nice to be able to quickly access a server or switch when needed. Although I'm only using..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4850062)

Prasun P.

Researcher

> "The software involves a lot of latency and sometimes it gives serious lag to a computer while performing a task."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2970173)

TH

Terry H.

System Admin

> "The ease of setting up RDP sessions and websites to connect to in a quick manner."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508408)

CT

Cihan T.

Solution Architect

> "Installation size is big, not too much user friendly UI, it is getting slower if you have more than 1000 connections"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2908105)

OJ

Olivia J.

Systems Analyst Sr.

> "It's great for patching many assets simultaneously."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508142)

EF

Eric F.

Technical Support Engineer

> "There are a few programs that I cannot integrate with RDM. "

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___3120165)

AA

Ahmed A.

Business unit manager

> "saving the credintials per connection, folder is wonderfull"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6518181)

VR

Verified Reviewer

Dispatcher

> "I do not like that it could be very slow, it can be down for hours without customer service reply, servers could be stronger in..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2432480)

RGS

Robby Gunawan S.

IT Manager

> "Easy manage several server within 1 application"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508486)

KP

Krystle P.

Investor

> "A lot of disconnection issues and slow load up sometimes which can be annoying to deal with when in a time crunch"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2781138)

VR

Verified Reviewer

Executive Director

> "It is easy for IT professionals to remote into my computer when there is a problem"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6592497)

MF

Martha F.

Sr Business Lender

> "I've had issues with connection to my server but I know it's not the software."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2685088)

LP

Leonel P.

Técnico Docente

> "It is a free tool that helps you manage multiple PC connections remotely."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4908189)

EB

Eric B.

RVP

> "The connection can be easily interrupted when is frustrating"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2203185)

CM

Ciaran M.

IT Applications and ERP Manager

> "A nice, intuitive GUI and rock solid for our needs."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6510881)

UH

Uma H.

Service Desk Associate

> "I don't like remote desktop."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2775036)

[View Reviews](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/)

Mai M.

Managing Director

> "It's been a super powerful tool for our team to use with all clients across the country."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___7120409)

TB

Tonia B.

Director of IT

> "It often resolves to websites outside of the US and is blocked by the system"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6802591)

MT

Marek T.

CEO

> "The integration with knowledge base articles facilitated quick access to relevant information, enabling efficient issue..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4825144)

MT

Mark T.

Owner

> "Poor Apple device support."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6652452)

AN

Alex N.

System Analysis

> "Having information such as what operating system a computer is running, who is currently logged in, and what the..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810)

SB

Steve B.

Director

> "We have also found that the product is not as stable as GTA and often times out a session or fails to connect, for no..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849352)

AN

Alex N.

System Analysis

> "GoTo Resolve offers me a lot of tools to manage our company's IT resources and provide real time support to our users."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810)

PM

Paul M.

IT System Administrator

> "Sometimes it's worked, but then other times, I couldn't even log in because the end-user was asked to enter credentials..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6014488)

RS

Raj S.

President

> "It's intuitive interface and robust file transfers are impressive making it easy to use even for novices."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6796851)

SB

Steve B.

Director

> "The inability to allow multiple support staff to join the same Unattended Session."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849352)

AN

Alex N.

System Analysis

> "I was very easily able to get it to run on my smart phone allowing me to quickly solve a IT issue at work while in the..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810)

AN

Alex N.

System Analysis

> "The GoTo Resolve client handles users changing poorly which is usually when the client crashes."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810)

MT

Mark T.

Owner

> "Love the mobile device management option"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6652452)

SR

Sarah R.

I.t. technician

> "The only thing I don't like is that if I switch users on the computer I am connected to sometimes I have to disconnect..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3729534)

NS

Nikhil S.

Application Development Analyst

> "GoTo Resolve's ticketing system is highly effective."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6637939)

PM

Paul M.

IT System Administrator

> "Not being able to remote into an end-user's system while they were having a problem."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6014488)

JB

Jeremy B.

Csr

> "I have been using this app for 2 months and it has been easy to use with my cell and the computer app"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6520191)

MS

Mike S.

IT Administrator

> "It's not easy to configure, the ticket system is iffy at best and they don't even know how to help you configure it..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4873101)

HC

Haresh C.

Warehouse Executive

> "It provides quick resolution to respective ticket by number of features like remote acccess, screen sharing, chatting..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4477884)

MS

Mike S.

IT Administrator

> "First time failed, support couldn't get us past step 1 on ticket system, so we canceled. "

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4873101)

PF

Paul F.

Desktop Infrastructure

> "The ease of use to be able to remote devices, with or without users at the device, as long as their is internet..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849341)

IF

Ian F.

IT Specialist

> "Specifically on Mac, some users need to change the accessibility settings for GoTo in the systems settings, but they do..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4786012)

AS

Ankit S.

Applications Engineer

> "The software is built on Citrix's secure, high-performance infrastructure, ensuring that support sessions are fast,..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690)

AS

Ankit S.

Applications Engineer

> "software's user interface is too simplistic and lacking in advanced features."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690)

PF

Paul F.

Desktop Infrastructure

> "Also, seeing device resources in the Go To Resolve admin portal is useful."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849341)

Azizah A.

Office Management

> "Recently, this issue has become increasingly challenging, and after months of attempting to rectify it, we've decided to..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3823314)

DR

Dwight R.

IT

> "The remote session aspect seems to run well and it is easy to elevate the session as an admin, switch between monitors,..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779982)

KH

Konnor H.

IT Specialist

> "Deployment could be a bit betterInterface looks a bit bare"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767559)

JT

Jason T.

Implementation Specialist

> "I like how we can transfer files, so a customer can send me files, or I can send to them."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767464)

IC

Ian C.

Systems Analyst

> "The only con I can think of is that users can uninstall the tool."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779677)

JP

John P.

Information Security Specialist

> "The remote control feature allows us to connect and help end-users."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779371)

JT

Jason T.

Implementation Specialist

> "Compared to other screensharing apps, more technically complicated to use than Zoom or Teams"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767464)

JMA

Jomaica Marie A.

IT Technical Support II

> "I like the color combination and I lie that the other employees that I remote control the PC also trust the product and..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4781352)

AR

Amelia R.

customer service agent

> "getting to know how to use the product at first was difficult"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779287)

DL

Donna L.

IT Manager

> "I can quickly login remotely and support employees wherever they are working"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763515)

PM

Patrick M.

Manager

> "A tad difficult to setup. "

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779445)

AS

Ankit S.

Applications Engineer

> "It also offers 24/7 support, so users can get help whenever they need it."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690)

BT

Benjamin T.

Technical Support Engineer

> "The agent doesn't always install properly and it can be a little difficult to push out to many users sometimes. "

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2932682)

CB

Chris B.

Service Analyst

> "It has saved use numerous truck rolls to our osp department."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4781915)

JD

JOHN D.

Senior BI Analyst

> "Could occasionally run in to problems with client access."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2994902)

EZ

Edwin Z.

Company owner

> "The video and sound quality is super.its a powerful IT innovation tool"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3686304)

RZ

Rostom Z.

Digital Literacy Specialist

> "At times the connection strength is not great, but this is not a major issue."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3489578)

RM

Ryan M.

Systems Administrator

> "The support tool works great and I like the mobile remote support tool as well."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4765335)

VR

Verified Reviewer

System Administrator

> "I don't like the way they license the app."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2918067)

JF

Jake F.

Program support

> "I would rate it an 8 out of 10."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4895233)

VR

Verified Reviewer

Sr Pipeline Manager

> "The element of being in person with someone can be helpful for certain people. If this is you, then this product may not..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2419985)

KB

Kees B.

Technical Support Analyst

> "Intuitive, easy too use, easy to change to admin mode"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849732)

VR

Verified Reviewer

Sr Pipeline Manager

> "Getting people with no internet or very low internet experience can be stressful."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2419985)

[View Reviews](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

## User interface

4.59 (412)

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)

4.42 (214)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Remote Desktop Manager

Top features

24/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#features)

LogMeIn Resolve

18/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/249584/GoTo-Resolve/#features)

### Recognition

No recognitions have been awarded to Remote Desktop Manager

LogMeIn Resolve is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Remote Desktop Manager

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

LogMeIn Resolve

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Remote Desktop Manager

-   By Devolutions
-   Located in Canada
-   Founded in 2004

LogMeIn Resolve

-   By GoTo
-   Located in United States
-   Founded in 2003

## Popular Comparisons

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Contact vendor for pricing

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Ease of Use

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vs

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4.7

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Ease of Use

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[Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.59 (412)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/)

vs

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Contact vendor for pricing

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4.6

Features

4.5

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/141792-152245/Pulseway-vs-Remote-Desktop-Manager)

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vs

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4.4

Features

4.6

4.5

Ease of Use

4.6

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4.6

Features

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4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144309-152245/Atera-vs-Remote-Desktop-Manager)

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Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.7

4.4

Ease of Use

4.8

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