Exercise.com vs FitSW: Which is a better fit?

Mike: Mike, owner of Glory Combat Sports & Fitness in Tucson, Arizona. A little about our company, we are a startup company. I'm the founder with my wife and we'll be servicing two to 300 members and with the coaching team of about 10 employees doing Muay Thai, kickboxing, grappling, kids combat sports, strength and conditioning and boxing and Exercise.com has been great. I give them a rating out five stars, I give them a five. Being a founder of our startup company here, we were looking for a great software to use that really covered POS systems, calendars. Member communication is something that's very important to us. Member profiles, reporting, essentially we wanted a all-in-one software for our business and I have used other ones in the past being an upper management of companies such as Club OS, we had used DataTrak, I had used Trainerize myself, and we were looking at some other companies like Mindbody. And really after diligent research, after a few months talking with different reps, looking at what we'd used and what we'd done before, we felt that Exercise.com was the best value for what we were looking for. Some of the features that really led us to making the final decision was, I'll just say first off, their team is amazing. I think that the team, the customer service is a reflection of the business and I met with several companies and all were great, but I really felt like the sales team and then the software team with Exercise.com was super relational. They were very detailed, they were not salesy, they just presented what the value was and then the value was great. We got so much and price point, especially for any business in overhead is important and their price point was amazing for what we would get in comparison to some other companies. And of course, again, just the business side of having reporting, having the member database, being able to communicate with them, doing the schedules, app integration, the POS system, all these things really together led us to making that decision. Yeah, overall, after using many different systems for years, I feel like it was a pretty easy onboarding. They set you up with a rep, your team person, your go-to for the software and also for the app. So you have communication with them. They're very responsive in terms of getting back to you, forwarding information of sitting down and reviewing the systems with you and just continuing to be there by your side in the onboarding to make sure that you know exactly what needs to be done in a timely fashion. First advice I would do is just for your own peace of mind, do a comparison. I did that, I put a lot of software systems side by side, I met with different people, and in the end I feel like we would go back to Exercise.com again. We know it was a good decision. I'd also met with other company owners that were using software. I actually talked to quite a few people that I know using different softwares and so I would say I'd advise you to talk to other owners and see what they like about ones that are not Exercise.com but similar, and then anyone who is Exercise.com and obviously in these reviews that we will continue to use them.

Channell H.: Hi, I'm Channell, small business owner. I give FitSW a five out of five rating. For more reviews like this, click below. Before FitSW I tried Trainerize, but app didn't quite work for my growing business. I needed demos. I needed direct client contact. It just wasn't quite the level of customization that we were looking for to make sure that we were delivering custom programs, rather than cookie cutter programs to our clients. I chose FitSW because the customer service and the management was extremely responsive. After I started working with FitSW, I realized how amazing they were at delivering to our custom needs. As a newer company, we had a lot in common, and it was really fun to see them growing, and listening to the feedback from their small business customers. For us, it was really important that we could deliver customized value to our clients. We could provide exercise libraries. We could make sure that we were chatting with them in real time, and delivering the inspiration we wanted to. Getting started with FitSW was easy. The customer service was great, and I was able to get walked through all of the products, the features, and the offerings. They have great guides that allow you to figure out what you're doing, and communicate that to your customers. If you're considering using FitSW, I highly recommend that you download a free trial, and reach out. FitSW can connect you with businesses like mine, or you can use their standard version. FitSW does offer custom apps for small businesses, where you can work with their business partners, or you can work with them directly. No matter what you do, make sure that you reach out, send an email, and start a free trial.