---
title: "Compare Exercise.com vs QuickBooks Online 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Exercise.com and QuickBooks Online based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/152284-190778/exercise-com-vs-QuickBooks-Online"
page_type: "comparison"
language: "en"
---

# Exercise.com vs QuickBooks Online Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Exercise.comQuickBooks Online2/4 selected

[Exercise.com](https://www.capterra.com/p/152284/exercise-com/)[4.7 (249)](https://www.capterra.com/p/152284/exercise-com/reviews/)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.3 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

[## Exercise.com](https://www.capterra.com/p/152284/exercise-com/)[4.7 (249)](https://www.capterra.com/p/152284/exercise-com/reviews/)

Starting Price

$239.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

Based on [249 reviews](#user-reviews)

Positive

237

Neutral

8

Negative

4

[## QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.3 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Starting Price

$38.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

Based on [8,529 reviews](#user-reviews)

Positive

7,339

Neutral

720

Negative

470

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

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## Summary

* * *

Key features rated by users

Features selected based on 2,120 reviews from business management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

66%Fit

Not enough reviews

Feature ratings

Real-Time Data

4.0

Collaboration Tools

\--

API

4.5

Accounting

2.5

Client Management

4.6

71%Fit

Missing features

Feature ratings

Real-Time Data

4.5

Collaboration Tools

NA

API

4.4

Accounting

4.5

Client Management

4.2

User satisfaction

User satisfaction

4.7

User reviews[249](https://www.capterra.com/p/152284/exercise-com/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.5

Customer support

4.8

User satisfaction

4.3

User reviews[8,529](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.2

Customer support

4.0

Price starts from

Price starts from

$239Per Month

-   Free version
-   Free trial

Price starts from

$38Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Exercise.com is the all-in-one fitness business platform that helps you manage, grow, and scale your gym, fitness studio, personal training business, or studio—all through your custom-branded apps.

Best for

QuickBooks Online is used by freelancers, accountants, bookkeepers, CFOs, financial managers, contractors, retailers, professional service providers, nonprofits, and charities.

## User reviews

Pros & cons

EC

Eric C.

Manager

> "The system is streamlined, customizable, and eliminates the need for multiple apps, which saves time and keeps everything organized."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7047844)

MU

Meghan U.

Owner President

> "Task workflow did not exist as you were too busy trying to find work arounds to membership that worked and then didn't, waitlists that..."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7004120)

CM

Chris M.

CEO

> "We are in a process of migrating to exercise.com from another software provider and have found that the team has so far has been very..."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6874032)

MU

Meghan U.

Owner President

> "Operational basics: Plans were never created as promised, preventing me from building my online business, as day-to-day operations were..."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7004120)

AR

Ashton R.

Strength and conditioning coach

> "We’ve been able to work with athletes across the globe by simply providing a digital solution to sports performance training."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6711273)

CL

Conor L.

Operations Manager

> "This may be more a reflection of how we set up our on training options on the back end, but the customer's app experience was not..."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6559869)

ET

Elizabeth T.

Owner Head Trainer

> "I have saved money in being able to cancel all other website tools I was using and I dont have to bounce between anything while working..."

[See full review](https://www.capterra.com/p/152284/exercise-com/#GetApp___6710538)

Willie L.

Owner

> "I was spending over $500 to have an app that did not function the way I was requesting."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7158432)

BS

Barrett S.

Owner

> "Simple in the best way for creating programs and letting athletes see and complete workouts."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6544070)

MU

Meghan U.

Owner President

> "Reports were never accurate, and the Dashboard consistently failed to provide correct data, costing me hundreds of dollars and countless..."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7004120)

SC

Selina C.

Administrator

> "You can always reach them and they help you troubleshoot until it’s sorted out."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7018990)

MU

Meghan U.

Owner President

> "Bottom line: If you are a small studio seeking reliable, consistent support and accurate reporting, Exercise.com may not be the solution."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7004120)

ET

Elizabeth T.

Owner Head Trainer

> "As a one man shop myself and only having 2 gym assistants extremely part time investing in Exercise.com was an investment into building..."

[See full review](https://www.capterra.com/p/152284/exercise-com/#GetApp___6710538)

MM

Mike M.

Owner

> "There are a couple of software issues like bill dates that don't show correctly on our end when we pause members."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6506846)

AY

Aicha Y.

HEATH RESERCHER

> "Its custom branding options are great for businesses looking to stand out, and the app is highly intuitive once you get used to it...."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6485102)

BR

Brian R.

Owner

> "My biggest fear of moving to the new system was (once again) losing all our clients info and mostly, all our clients credit card info. "

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6692030)

EC

Eric C.

Manager

> "Having that level of support has made the entire experience smoother and more efficient."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7047844)

KM

Kareem M.

Owner

> "I would like to sell products directly on the platform, but it seems as though I would need an additional app, which I am then unable to..."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6724338)

AS

Ausha S.

Assistant

> "Her combination of speed, reliability, and clear communication has made the process stress-free and enjoyable."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7001184)

SM

Shari M.

Operations Director

> "It is difficult to set up gift card options for someone to purchase a gift card to give to another person."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6623137)

Matt C.

Owner Operator

> "The most professional looking app with the highest amount of features and functionality available in the online programming market"

[See full review](https://www.capterra.com/p/152284/exercise-com/#GetApp___6617260)

CP

Cam P.

Strength and Conditioning

> "Occasionally we have issues with our customers easily operating and understanding the app, but it is likely due to individual tech..."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6708849)

BC

Ben C.

Owner

> "They were patient waiting for my responses, and really good at knowing what I most likely struggling with and proactively following up..."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6809033)

KM

Karen M.

Manager

> "The only way I have been able to figure it out is to start a new contract and cancel the old one which isn’t a good way to do it."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6624135)

AS

Ausha S.

Assistant

> "She handles requests efficiently, communicates clearly, and makes the whole process smooth."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7001184)

MU

Meghan U.

Owner President

> "A new manager, \[sensitive content hidden\], refused to address issues over the phone and threatened to break our contract while..."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7004120)

CP

Cam P.

Strength and Conditioning

> "Overall exercise.com has been a great addition to our business to earn extra revenue but also manage day to day operations. "

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6708849)

HB

Hailey B.

CEO

> "There are always bugs and when something gets fixed, something else breaks."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7018861)

AA

Ambrose A.

Owner

> "There's tons of tools and options that were able to customize relatively quickly."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6681873)

Gena W.

Owner

> "I don't like that there are not video demos with woman for every exercise option. "

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6871897)

AR

Ashton R.

Strength and conditioning coach

> "Exercise.com has helped our business grow and thrive as we continue to expand our brand."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6711273)

NL

Nick L.

Owner

> "Least favorite is that video hosting now cost money and framework changed."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6623560)

RD

Rob D.

Owner

> "All of my clients think the app is great for accessing their workouts."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6621728)

MT

Michael T.

Manager

> "didn't meet our expectation from programing aspect and our business model."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6511692)

BH

Benjamin H.

Head of Business Operations

> "Our customer relations agent, \[sensitive content hidden\], is one of the best I've ever worked with."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7012361)

Nancy S.

Owner and Personal Trainer

> "I don't like that I have to cancel out a client's session to reschedule."

[See full review](https://www.capterra.com/p/152284/exercise-com/#GetApp___6616355)

HB

Hailey B.

CEO

> "I like the leaders and I feel like things are getting better but it’s not up to standards yet."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7018861)

MU

Meghan U.

Owner President

> "My operations are straightforward, yet Exercise.com could not—or would not—support even this simple setup."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7004120)

HB

Hailey B.

CEO

> "The only reason I’ve stayed!I have liked the addition of new developers too"

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7018861)

Gena W.

Owner

> "The wording for marketing help provided by Exercise.com is very misleading. "

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6871897)

CL

Conor L.

Operations Manager

> "As far as exercise.com itself, what I like the most is that the platform is being improved as time goes on."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6559869)

SP

Seana P.

Certified Personal Trainer and Nutrition Coach

> "I create plans to start on Monday but when I publish them the week in the app runs Sunday to Saturday..this is very confusing to users..."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6490460)

MR

Micah R.

Owner

> "sensitive content hidden\] has been amazing helping us through all the issues and using her resources to help us get things done. "

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6795267)

ZD

Zach D.

Director of Performance

> "Creating workouts is in-efficient currently."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6500057)

BC

Ben C.

Owner

> "She’s incredibly responsive, proactive, and detail-oriented—always one step ahead with thoughtful follow-ups and solutions before I even..."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6809033)

KM

Karen M.

Manager

> "It’s so hard to change charge dates and is confusing."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6624135)

CP

Cam P.

Strength and Conditioning

> "Exercise.com Has made business operations 100x more efficient. "

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6708849)

SP

Seana P.

Certified Personal Trainer and Nutrition Coach

> "I do not like that when creating plans the days do not line up with the plan schedules in the app that users see."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6490460)

AR

Anthony R.

Founder

> "I love how customizable the app and programming is as well."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6718173)

GM

Garath M.

General Manager

> "Length of the migration and the establish of the app is unfortunate and would be ideal if the process was quicker. But it is completely..."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6470562)

ZE

Zach E.

President

> "Customizable features and powerful tools"

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6625245)

DB

Daniel B.

Manager

> "It's quite confusing to navigate, but I believe this is mainly a personal problem ha!"

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6718053)

KA

Karina A.

Nutritionist and Personal Trainer

> "It is a very complete platform, user-friendly, and the staff goes above and beyond to make sure we are happy clients."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6551435)

TB

Tawny B.

Owner

> "The cost would be my biggest complaint! While the services are great, I wish there was a little bit more of a costly option while..."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6473904)

AY

Aicha Y.

HEATH RESERCHER

> "The custom-branded app feature adds a professional touch, allowing businesses to stand out."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6485102)

RB

Richard B.

Director of Athletic Development

> "Web portal felt disconnected and scattered in terms of work flow."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6258377)

Bernie C.

CEO

> "I like the fitness tracking and the ease of use."

[See full review](https://www.capterra.com/p/152284/exercise-com/#GetApp___6603324)

RR

Ramon R.

Owner

> "I still feel there’s much i don’t know how to use that I would like to learn"

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6622115)

AA

Ambrose A.

Owner

> "How robust and comprehensive the platform is definitely the biggest strength."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6681873)

DS

David S.

Owner

> "It is just a very clunky user experience for my clients. And in return frustrating for me, the gym owner."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6232664)

AS

Ausha S.

Assistant

> "Her speed, reliability, and attention to detail make her a pleasure to work with."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7001184)

MH

Mike H.

Owner

> "It has been an ongoing struggle with trying to implement everything exercise.com has to offer."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6475491)

BS

Barrett S.

Owner

> "Customer service, automations, ease of creating programs"

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6544070)

JS

Jerry S.

Owner

> "Mostly disappointing, partly due to the issues we've had, but also due to the fact that the software has tons of potential. But the..."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___4719357)

PS

Patrick S.

Controller

> "Exercise.com offers a wide variety of workout options that help its users work towards their fitness goals."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6306147)

JS

Jerry S.

Owner

> "However, there seems to be a HUGE disconnect between what the right arm (the Success/Support Team) is saying/doing, and what the left..."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___4719357)

JL

James L.

Clinical Director

> "Very professional and fast responses and they always have a solution to my problem or concerns."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6605235)

AM

Anthony M.

owner

> "The app on phone gets glitchy and I often have to close out of applications to fix."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___3872337)

BH

Brando H.

Owner / Operator

> "Her expertise and knowledge about the exercise.com system, company growth and scalability, allows her teach clients how to effectively..."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___4126970)

JG

James G.

Owner

> "It can tend to feel a little robotic and rigid at times which can turn some of my clients off."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___4904712)

TH

Themis H.

Member Success Coordinator

> "Pretty well, support has been great when needed and most issues resolved in a timely manner."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6573800)

SK

Sanu K.

scientist

> "May not be suitable for individuals with specific medical conditions or physical limitations without the guidance of a licensed..."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___4557163)

AS

Ausha S.

Assistant

> "She is very helpful, professional, and always quick to respond, which makes every interaction smooth and efficient."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7001184)

EV

Eric V.

CEO

> "a lot of our clients miss the last step when signing up for a session."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___3978429)

JK

Jeremy K.

President

> "She was well versed in all of the solutions and capabilities of the app."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6573781)

DS

David S.

Owner

> "The user experience on the client side is HORRIBLE!"

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6232664)

BH

Benjamin H.

Head of Business Operations

> "She is extremely responsive and super helpful."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7012361)

BM

Bridget M.

Coach/Personal Trainer

> "As a trainer who works purely online, it's a little confusing to use "scheduling" to work with online clients that I don't actually..."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___3491768)

JA

Jason A.

Owner

> "I really appreciated the patience and professionalism."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7018399)

JJ

Jeremy J.

Owner

> "The "reports" are unreliable and inaccurate. If I run different reports for the same thing I get different numbers. "

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___3823024)

AY

Aicha Y.

HEATH RESERCHER

> "Its custom branding options are great for businesses looking to stand out, and the app is highly intuitive once you get used to it...."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6485102)

CL

Conor L.

Operations Manager

> "This may be more a reflection of how we set up our on training options on the back end, but the customer's app experience was not..."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6559869)

MK

Meaghan K.

Women's Fitness Specialist

> "I also like the customization option and the ease of use to build programs, set up payments, scheduling, etc."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6464073)

DB

Daniel B.

Manager

> "It's quite confusing to navigate, but I believe this is mainly a personal problem ha!"

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6718053)

NL

Nicholas L.

Owner

> "its been great super helpful and the success team is awesome at helping you navigate any issues that come up"

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___3214283)

DS

David S.

Owner

> "It is just a very clunky user experience for my clients. And in return frustrating for me, the gym owner."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6232664)

Megan M.

Co-Owner

> "I used exercise.com as a client using another gyms workout program and really loved it from a user interface. "

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___2909039)

SK

Sanu K.

scientist

> "May not be suitable for individuals with specific medical conditions or physical limitations without the guidance of a licensed..."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___4557163)

AA

Ambrose A.

Owner

> "How robust and comprehensive the platform is definitely the biggest strength."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6681873)

AH

Amy H.

Owner

> "The integration took a very long time!!!"

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___2652451)

KM

Karen M.

Manager

> "Easy to set up."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6624135)

MT

Michael T.

Manager

> "didn't meet our expectation from programing aspect and our business model."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6511692)

GM

Garath M.

General Manager

> "The comprehensive platform make it easy to have everything in one place."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6470562)

MU

Meghan U.

Owner President

> "My operations are straightforward, yet Exercise.com could not—or would not—support even this simple setup."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7004120)

AB

Aiden B.

Owner

> "It’s versatility and professional look."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6468685)

MH

Mike H.

Owner

> "It has been an ongoing struggle with trying to implement everything exercise.com has to offer."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6475491)

EC

Eric C.

Manager

> "Having that level of support has made the entire experience smoother and more efficient."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7047844)

JJ

Jeremy J.

Owner

> "The software is VERY clunky and not at all intuitive. "

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___3823024)

BH

Benjamin H.

Head of Business Operations

> "Our customer relations agent, \[sensitive content hidden\], is one of the best I've ever worked with."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7012361)

CP

Cam P.

Strength and Conditioning

> "Occasionally we have issues with our customers easily operating and understanding the app, but it is likely due to individual tech..."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6708849)

HB

Hailey B.

CEO

> "I like the leaders and I feel like things are getting better but it’s not up to standards yet."

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7018861)

YI

Yotam I.

President

> "I switched over from Technogym which had the worst customer experience I've ever experienced. "

[See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___3333503)

[View Reviews](https://www.capterra.com/p/152284/exercise-com/reviews/)

JB

Jillean B.

Manager

> "This feature allows me to provide prompt and effective support to my employees, ensuring they receive the assistance they need, regardless of their location or my own, which..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

JF

Julie F.

Office manager - payroll coordinator

> "has sent his ID three separate times, bank statement, federal id info, phone bills, letters from our bank, to "verify" and they told us it was all good and then lock us out of..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7161458)

KUMAR H.

Account executive

> "I mainly used it for managing basic accounting task, reporting , aging report, Ar report invoices tracking, it help me to stay organised and reduce my manual working."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7115950)

JB

Jillean B.

Manager

> "This deficiency directly contributes to inaccuracies in inventory records, increasing the risk of stockouts, and complicating efforts to effectively optimize sales strategies..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

JH

Jeff H.

Front office manager

> "It has all the tools I need to manage my finances, create invoices, track expenses, and run reports without having to use multiple programs."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7174523)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "Some workflows aren’t always as intuitive as they first appear, especially for non-finance users. As the system scales with more data, performance can occasionally slow down,..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

JH

Jeff H.

Front office manager

> "The platform has helped streamline my daily accounting tasks and saves me a significant amount of time. While customer support can sometimes take longer to respond than I'd..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7174523)

MM

Maria M.

HR Manager

> "Additionally, as data volume grows, the system may become slower, which can impact efficiency during high-volume tasks like reconciliations or reporting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130664)

LA

Lauren A.

Administrator

> "The payroll function is so beneficial with Quickbooks tracking live checks and auto-creating labor and tax reports, and filing and paying taxes automatically."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7141459)

AR

Andrew R.

Operations

> "QuickBooks Online lacks advanced features found in the desktop version, such as advanced inventory, job costing, and industry-specific tools."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7045404)

NC

Nikki C.

Permit Technician

> "It handles core tasks like invoicing, expense tracking, and financial reporting efficiently, and the automatic bank syncing helps keep records accurate and up to date. While..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893)

MH

Maranda H.

Founder

> "It is overly complicated and has no real budgeting features for true cash flow planning, think every dollar systems."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7134631)

NC

Nikki C.

Permit Technician

> "The real-time syncing with bank accounts is especially helpful because it keeps everything updated automatically, and the dashboards give a clear snapshot of cash flow and..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893)

Arianna W.

Owner

> "There is no way to reliably set up what is relevant and how to record different suppliers, no chance to have categories remembered, even when defining defaults."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7075101)

KS

Kaitlyn S.

Executive Director

> "We also appreciated the ability to categorize donations, track grants, and quickly pull year-end reports for audits and budgeting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7125089)

JC

Jacob C.

Owner

> "Unable to submit returns directly through a portal, lack of automated ai bookkeeping, difficult to navigate"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7164223)

VR

Verified Reviewer

Customer Support

> "The dashboard gives a clear, real-time snapshot of your finances, and navigating between invoicing, expenses, and reports feels seamless."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7113370)

SR

Samantha R.

Finance

> "QuickBooks Online can be quite pricey, has limited customization, and it has occasional sync glitches."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130955)

MG

Monique G.

President

> "Overall, this platform streamlines financial management, improved visibility into bisiness perfomance and helped us maintain accurate records while supporting informed decision..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7179828)

HG

Hollie G.

Office Manager

> "This happens especially after random updates (unnecessary for the most part) and the techs have no idea how to help as they are restricted by the new updates and cannot really..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136253)

KS

Kaitlyn S.

Executive Director

> "The platform improved organization and transparency in our financial tracking and made it easier to prepare reports for the board and budgeting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7125089)

HJ

Hamish J.

Finance Manager

> "One thing that's kind of annoying is that the reporting features can be a bit tricky to navigate, especially when you're trying to customize reports."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7183117)

JS

Jonathan S.

Founder

> "It offers a solid set of accounting features, financial reporting, invoicing, and bank transaction management."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7160845)

Kevin H.

Owner

> "the dates. if i change a date on an estimate sheet, that carries through to the invoices and if i dont catch it my clients get overdue invoices. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7103185)

HJ

Hamish J.

Finance Manager

> "Its user-friendly interface and regular use have made it an integral part of my daily workflow. While there are some minor hiccups, the software's strengths far outweigh its..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7183117)

NA

Nicholas A.

Principal Software Engineer

> "The navigation can be a bit clunky at times and doing historical research of payrolls from prior years is not snappy."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7174351)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "Team collaboration is also decent, particularly when multiple users (like finance teams, accountants, or managers) need access to the same financial data in real time."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

JS

Jonathan S.

Founder

> "Bank and credit card accounts frequently disconnect for no apparent reason, and reconnecting them can be time-consuming and frustrating."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7160845)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "QuickBooks Online is a solid, easy-to-use accounting platform that works well for day-to-day financial management without needing deep accounting knowledge."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

RB

Ramona B.

Principal

> "I have spent over an hour and a half with customer support to learn that there is no way to run a report that reflects only business miles, even though they are tracked. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7124657)

VR

Verified Reviewer

General Manager

> "The automation features—bank feeds, recurring invoices, and rules—save a ton of time, and the dashboard gives a clear snapshot of cash flow without needing to dig around."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7055195)

LH

Lyla H.

Administrator

> "Our customers became linked and I am still trying to figure out how to link their payments to them so it stops showing overdue invoices but the last 3 people recommend I pay..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7046492)

BB

Brent B.

VP Business Development

> "Quickbooks Online is a very efficient product that gives our small business real time data and reports to help us guide all of our decision making and track our progress and..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7016100)

VR

Verified Reviewer

Owner

> "They often roll out "updates" that seem to be just a layout rearrangement with no notice, and it’s a productivity killer."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7131609)

JI

Jack I.

IT Consultant

> "Quickbooks helps me keep my business finances in check, automatically synchronises with my bank and helps me manage payroll, of which I wouldn't ordinarily know where to start..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7031654)

SS

Stephanie S.

Bookkeeper and Treasurer

> "I don't like that it works to ensure that people without an accounting background can record data accurately however its not as useful when you know what the accounting that..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7047209)

TB

Thomas B.

Bookkeeper-Administrator

> "Invoicing and payments are seamless, and financial reporting tools provide all the insights we need without extra software. Because it’s cloud-based, we always have secure..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7041164)

NC

Nikki C.

Permit Technician

> "It can also get expensive as you add more features or users, and certain useful functions are only available in higher-tier plans."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893)

Nathan H.

Owner

> "It’s a robust program that gives small businesses like myself a way to track accounting, invoicing and credit card, etc. payments all in o e and at an affordable rate."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104187)

MK

Michelle K.

Accountant

> "It has been difficult to convert our data from Desktop and the loss of ability to have multiple invoice templates from different departments has caused us to restructure our..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6716163)

STS

Sandra Toribio S.

Accounting Specialist

> "QuickBooks online gives you all your business features at your fingertips income and expense tracking, invoicing, bill payment, bank reconciliation and even payroll."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7008683)

JF

Julie F.

Office manager - payroll coordinator

> "They did not tell us they locked us out, they just did it and when we went to process payroll Monday we got a message that we are locked out and they need to verify AGAIN!!!!!!"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7161458)

TJ

Tyler J.

Owner

> "Allowing me to add my Bookkeeper to gain access makes this a lot easier come tax time which saves me! Though I use a CRM platform for my invoicing and payments, QBO has those..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7063977)

KP

Keyur P.

Field service technician

> "Sometimes Quickbooks slows upload the photos when network issues"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7115848)

Cayla F.

Paralegal

> "Quickbooks is a great program for easily sending invoices and receiving payments. Although it did have a few bugs in the early stages and we encountered some issues, they seem..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7117286)

BN

Bruce N.

President

> "Very frustrating to use, stop allowing QB to integrate with Bank account, too many double entries, making bank and credit card reconciliation a problem."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7061681)

Shahid Jamil K.

ACCOUNTANT

> "QuickBooks Online provides a modern, cloud-based accounting experience designed for small to medium-sized businesses that value convenience, automation, and collaboration."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7036526)

Andrew H.

Company Director

> "It's not a simple case of just uploading receipts, you have to manually edit a lot of expenses"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7154184)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "It’s particularly useful for invoicing, expense tracking, and giving visibility across business finances in real time."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

MA

Mallory A.

Director of Operations

> "It unchecked my authorization to charge a client's card but said paid so I missed out on months of a client's payment."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136391)

LS

Loren S.

Managing Director

> "There's a lot of depth to it for a bookkeeping software, where a good accountant can make the most of each subscription tier with some creativity."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7155674)

VR

Verified Reviewer

IT SYstems Administrator

> "The stipulation is that if you lose internet connectivity, you potentially lose access."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130213)

JD

Jeremiah D.

Owner

> "Now with a highly competent bookkeeping team and new AI tools for uploading receipts and invoices, things have improved and I'm getting the business data that I need."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7011619)

KB

Kim B.

Owner

> "I find the cost for Quickbooks in Canada a bit steep for certain features. But this is pretty common with most products in Canada these days!"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7138408)

JB

Jillean B.

Manager

> "The invoicing system is incredibly user-friendly, not only for my team but also for my clients, who find the payment process to be very convenient and efficient, contributing..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

Dana P.

CVOM

> "QuickBooks Online can get a bit pricey over time, and some features feel limited unless you upgrade."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7142501)

Eri D.

Owner

> "My clients use different software unique to their industry, Quickbooks makes this seamless by offering an integration for most if not all."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7147306)

BV

Brooke V.

Accountant

> "Had a credit card cancelled and tried updating QB to our new card, it would not accept a new card in their system, they promised it was on their end and they were working on..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6520797)

VR

Verified Reviewer

Owner

> "It needs a bit cleaning up, but as you go through the cleaning process you get to understand the categories better and come up with a great organization of all your..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7118775)

Jennifer H.

Service Billing Administrator

> "Features move without warning, which disrupts workflows and slows down routine tasks."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7137965)

NE

Nicholas E.

Framer

> "Quickbooks online is a very user-friendly, intuitive website that simplifies accounting, budgeting, invoicing."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7164122)

SA

Suman A.

Owner,Bookkeeper,TaxPreparer

> "Can run slow at times and has an occasional sync issue with bank feeds."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7161957)

VR

Verified Reviewer

COO

> "Our resources are limited, so QBO is a good, inexpensive tool to help us manage several key areas like bookkeeping, invoicing, reporting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7100561)

JW

Julia W.

CFO, accountant, tax preparer

> "Overall everything now involves pop up windows and side bars that open up and push the working area of QBO off the side where you can no longer see your data."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7020308)

KH

Kathy H.

Project Manager

> "Financial reports are everything I need and invoicing and payments save me so much time; especially using the automatic payments monthly for multiple clients."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7030094)

JW

Julia W.

CFO, accountant, tax preparer

> "The new invoice layout is slow and cumbersome and has increased the amount of clicks required multiple times over."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7020308)

AB

Anna B.

Kinesiologist

> "The app is secure and contains all the features I need to do my invoics and my financial reports."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7138786)

E

Eren Ç.

Architectural specialist

> "sometimes reloading too slow when you try to refresh. when you clocking in and out bells sings loudly."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7133959)

Nathan H.

Owner

> "It allows me to track my hours, receipts and makes invoicing easy so that I don’t have to worry about making mistakes."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104187)

BR

Brooke R.

Paralegal

> "If you do not update the program regularly you can run into issues but that is the only complaint that I have."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7124545)

Stacy M.

Accountant

> "The ability to take credit cards and ACH payments works well & has actually made a positive impact on our ability to collect customer accounts quicker."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7054657)

TD

Traci D.

owner

> "The Cons are that it allows non bookkeeper/accountants to do things that should not be allowed and should only be done by bookkeepers/accountant. When I want to print something..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6821142)

Gena T.

Owner

> "Mobile app functionality – The mobile app allows quick checks, invoicing, and receipt capture on the go."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7064951)

JD

Joy D.

Accountant

> "Sometimes it will say it is auto expense and sometimes it will say it’s a loan or maybe supplies… it isn’t consistent and you must know basic accounting before you attempt to..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7027544)

BG

Barbara G.

Executive Director

> "It's an easy for a small non-profit to manage the business! While we have an external controller that can provide support in a pinch, generally QB makes it easy to manage our..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7113365)

SB

Syretha B.

Firm Administrator

> "While I appreciate the added security, I do get frustrated at times when sessions time out and I have to login and authenticate multiple times throughout the day."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7053610)

KUMAR H.

Account executive

> "It helps in tracking expenses and invoices without doing everything manually."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7115950)

TR

Tanya R.

Founder

> "There was a feature where you could email a receipt to the quickbooks account and it would automatically import the receipt to the relevant transaction - which would have been..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6649542)

RB

Rob B.

Director of Photography

> "I can easily add services and products and sending a payment link to customers is easy; I can either email them directly from Quickbooks or copy a link to send from my own..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7053562)

E

Eren Ç.

Architectural specialist

> "however, I opened my browser and entering clockin page is very hard time consuming."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7133959)

Deborah T.

Controller

> "The program is intuitive and offers as much guidance with helpful hints, as needed. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104742)

Roger A.

Owner

> "It can be expensive and sometimes not very intuitive."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7078839)

VR

Verified Reviewer

CEO Owner

> "the program is more streamline and user friendly than other programs I have used in the past."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7037419)

AS

Amber S.

Founder and CEO

> "Not very intuitive. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7116740)

JLD

Jenna Lee D.

Founding Partnet

> "Quickbooks online is fairly intuitive and whatever isn't intuitive can be figured out via their help articles or forums."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6851295)

EF

Erin F.

Medical director

> "Sometimes was not intuitive and made it difficult to have others use"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6673627)

VR

Verified Reviewer

CEO

> "Its intuitive enough that I was able to teach myself how to use it for the most part."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7102936)

DP

Debbie P.

Associate Accountant

> "I do find this to be not as user friendly as the old version."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7065339)

Eri D.

Owner

> "My clients use different software unique to their industry, Quickbooks makes this seamless by offering an integration for most if not all."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7147306)

BF

Bill F.

Founder

> "It does not integrate with the software we use so we find ourselves having to enter data more than one time"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6864573)

MW

Matt W.

President

> "Their Payroll and Benefits integration has been a godsend and has help me retain my employees by offering them competitive health insurance and pretty soon I'm going to try..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6780676)

PW

Paul W.

Director

> "rd party integration with my CRM is a little buggy making it unreliable."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6757115)

JL

Jay L.

Worker

> "QuickBooks online has cloud access and it integrates with many tools."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7188748)

Soner H.

CEO

> "It is not easy to integrate with international applications."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7097469)

LA

Linda A.

Accounting

> "The wide range of available integrations with other business apps is also a huge plus for streamlining my workflow."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7029286)

BC

Brenda C.

Office Manager

> "Does not integrate as well as QB Desktop does with other software applications"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6734631)

KC

Kathy C.

Admin. Assistant

> "They are easier to sort, user friendly in breaking down the amounts and line items."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7137810)

SC

Shane C.

Office Manager

> "It is in some cases overly robust and this can make things harder than they need to be."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7046758)

JW

Jennifer W.

Community Engagement and Operations Manager

> "Quickbooks online is very easy to use and accessible to various levels of administrative needs."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7124021)

DM

Daniel M.

Board Treasurer

> "Too complex for a simple HOA board application. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7084240)

Frank D.

Practitioner

> "I will say the green colour is nice to meet character count minimums."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7054850)

AK

Anne K.

practice manager

> "The cons of too many clicks but easy tasks being nonexistent make it a cumbersome and unfriendly tool for an uber small office like ours. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6343306)

JS

Jennifer S.

President

> "Reliable, functions that make the work easier to process, wide range of programs with the program."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6840052)

RV

Robert V.

Owner

> "In tbe beginning it was kind of hard to use."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6572100)

JB

Jillean B.

Manager

> "This feature allows me to provide prompt and effective support to my employees, ensuring they receive the assistance they need, regardless of their location or my own, which..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

BN

Bruce N.

President

> "Some of the tech support isn't up to date with the software; it's hit-or-miss when it comes to getting good support—no option for hard-copy backup. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7061681)

JB

Jillean B.

Manager

> "I particularly appreciate the responsiveness and helpfulness of their customer support team; they are always available to address my queries promptly and effectively."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

LA

Linda A.

Accounting

> "I've been frustrated by the customer support, which can be slow to respond, and sometimes I feel like it's difficult to get a resolution for complex technical issues."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7029286)

Jonathan T.

Business Owner

> "I will say that when I needed assistance I got it (for free) and things seem to be working, but not as easy & stress free and Desktop. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7063731)

CM

Colleen M.

Owner and Designer

> "The service call line is generally answered from a call centre in the Philippines, and unfortunately it sounds like all agents are reading from a script."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6824914)

CB

Chelsea B.

Customer Service Representative

> "Easy to use for employees, great customer support services, quick information at my fingertips, without having to bother a superior staff member."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7064078)

DM

Danielle M.

Revenue manager

> "It’s been 3/5. If I have an issue with something it’s impossible to get it resolved with customer service and I have to figure it out on my own"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7027286)

[View Reviews](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

## User interface

[Exercise.com](https://www.capterra.com/p/152284/exercise-com/)

4.75 (249)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

4.34 (8,529)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Accounting

150

Important

Activity Dashboard

120

Important

Exercise.com

Top features

42/50

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   AI Copilot
-   API
-   Billing & Invoicing
-   Business Process Automation
-   Calendar Management
-   Client Management
-   Client Portal
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Contact Management
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Electronic Payments
-   Employee Management
-   Financial Management
-   Generative AI
-   HR Management
-   Inventory Management
-   Marketing Automation
-   Mobile Access
-   Order Management
-   Payroll Management
-   Performance Metrics
-   Point of Sale (POS)
-   Productivity Tools
-   Project Management
-   Purchase Order Management
-   Purchasing & Receiving
-   Quotes/Estimates
-   Real-Time Data
-   Reminders
-   Reporting & Statistics
-   Sales Automation
-   Scheduling
-   Supply Chain Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Time & Expense Tracking
-   Time Off Management
-   Training Management

[See all features](https://www.capterra.com/p/152284/exercise-com/#features)

QuickBooks Online

30/50

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   AI Copilot
-   API
-   Billing & Invoicing
-   Business Process Automation
-   Calendar Management
-   Client Management
-   Client Portal
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Contact Management
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Electronic Payments
-   Employee Management
-   Financial Management
-   Generative AI
-   HR Management
-   Inventory Management
-   Marketing Automation
-   Mobile Access
-   Order Management
-   Payroll Management
-   Performance Metrics
-   Point of Sale (POS)
-   Productivity Tools
-   Project Management
-   Purchase Order Management
-   Purchasing & Receiving
-   Quotes/Estimates
-   Real-Time Data
-   Reminders
-   Reporting & Statistics
-   Sales Automation
-   Scheduling
-   Supply Chain Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Time & Expense Tracking
-   Time Off Management
-   Training Management

[See all features](https://www.capterra.com/p/190778/QuickBooks-Online/#features)

### Recognition

Exercise.com is recognized as a top-rated tool in 3 Capterra Shortlist reports

QuickBooks Online is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Exercise.com

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

QuickBooks Online

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Exercise.com

-   By Exercise.com
-   Located in United States
-   Founded in 2008

QuickBooks Online

-   By Intuit
-   Located in United States
-   Founded in 1983

## Popular Comparisons

[Exercise.com](https://www.capterra.com/p/152284/exercise-com/)[4.75 (249)](https://www.capterra.com/p/152284/exercise-com/reviews/)

vs

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[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

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[Exercise.com](https://www.capterra.com/p/152284/exercise-com/)[4.75 (249)](https://www.capterra.com/p/152284/exercise-com/reviews/)

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[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

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4.2

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[Exercise.com](https://www.capterra.com/p/152284/exercise-com/)[4.75 (249)](https://www.capterra.com/p/152284/exercise-com/reviews/)

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Contact vendor for pricing

4.6

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[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

vs

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Contact vendor for pricing

4.3

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4.2

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[Exercise.com](https://www.capterra.com/p/152284/exercise-com/)[4.75 (249)](https://www.capterra.com/p/152284/exercise-com/reviews/)

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4.6

Features

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4.5

Ease of Use

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[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

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Contact vendor for pricing

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Ease of Use

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[Exercise.com](https://www.capterra.com/p/152284/exercise-com/)[4.75 (249)](https://www.capterra.com/p/152284/exercise-com/reviews/)

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[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

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