---
title: "Compare HubSpot CRM vs HighLevel 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare HubSpot CRM and HighLevel based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/152373-177156/HubSpot-CRM-vs-HighLevel"
page_type: "comparison"
language: "en"
---

# HubSpot CRM vs HighLevel Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

HubSpot CRMHighLevel2/4 selected

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

[HighLevel](https://www.capterra.com/p/177156/HighLevel/)[4.2 (89)](https://www.capterra.com/p/177156/HighLevel/reviews/)

[## HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [4,487 reviews](#user-reviews)

Positive

4,160

Neutral

239

Negative

88

[## HighLevel](https://www.capterra.com/p/177156/HighLevel/)[4.2 (89)](https://www.capterra.com/p/177156/HighLevel/reviews/)

Starting Price

$97.00/month

Value-for-Money

4

Functionality

4.2

Ease of Use

3.7

Customer Service

3.7

Reviews Sentiment

Based on [89 reviews](#user-reviews)

Positive

73

Neutral

4

Negative

12

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Zoho CRM

4.3 (6,999)

* * *

Starting Price

$14.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

85%

of reviewers  
rated it above 4 stars

* * *

### Salesforce Sales Cloud

4.4 (18,810)

* * *

Starting Price

$25.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

90%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### Meritto

4.6 (619)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

92%

of reviewers  
rated it above 4 stars

* * *

### Act!

3.9 (933)

* * *

Starting Price

$30.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

72%

of reviewers  
rated it above 4 stars

* * *

## Summary

* * *

Key features rated by users

Features selected based on 13,596 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Data Security

4.2

Contact Management

4.5

Activity Dashboard

4.4

Contact Database

4.5

Data Import/Export

4.3

\--%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Contact Management

4.0

Activity Dashboard

\--

Contact Database

3.6

Data Import/Export

\--

User satisfaction

User satisfaction

4.5

User reviews[4,487](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.3

Customer support

4.4

User satisfaction

4.2

User reviews[89](https://www.capterra.com/p/177156/HighLevel/reviews/)

Ease of use

3.7

Functionality

4.2

Value for money

4.0

Customer support

3.7

Price starts from

Price starts from

$20Per User, Per Month

-   Free version
-   Free trial

Price starts from

$97Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

The HubSpot CRM is built for growing teams to attract, engage and delight customers.

Best for

HighLevel's all-in-one Sales & Marketing CRM is perfect for businesses looking to scale a flat/monthly price with unlimited Contacts & Users. Additionally, the white-label plans enable agencies & cons

## User reviews

Pros & cons

Andrea L.

Innovation Manager

> "The platform is intuitive, reliable, and integrates well with the other tools we use, allowing us to streamline workflows and automate repetitive tasks...."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7185209)

AM

Anna M.

Customer Service Agent

> "This hasn't happened to me just a few times, but every time I export a contact from Excel, HubSpot creates new properties if I don’t set everything correctly."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7136732)

ET

Edward T.

Founder and Marketing Strategist

> "Records of contacts integrate seamlessly with our e-mail marketing, and the deal pipeline enables me to follow up from initial contact to the signed contract."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7160031)

AD

Alexandre D.

Secretary General

> "Secondly, the setup took longer than the time I allowed for it to take, because the entire team needed some time to get used to seeing where to find and how..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7172275)

Andrea L.

Innovation Manager

> "HubSpot also integrates seamlessly with many of the tools we use every day, helping automate routine tasks and improve collaboration between sales, marketing,..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7185209)

VR

Verified Reviewer

Owner

> "What I don’t love is the pricing. While HubSpot offers a lot of value, it can become expensive fairly quickly as you add more contacts and as you start..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7120714)

CG

Christian G.

Marketing Operations Manager

> "I love the capabilities and power it provides across virtually every marketing function, from email marketing and automation to reporting, lead management,..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7161384)

MD

Melodie D.

CEO

> "Rather than receiving a working solution, we were left with an incomplete system, ongoing costs, and a substantial investment of time and resources with..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7166240)

AM

Anna M.

Customer Service Agent

> "I love HubSpot CRM for two main reasons: first, it’s free and allows infinity contact list for a small business and secondly, it can be integrated with almost..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7136732)

Nicole M.

Sales Enablement Consultant

> "The absolute worst is email handling, emails to linked inboxes have no settings control and always link to multiple deals; emails linked to Helpdesk don't..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6866721)

Estela G.

HR Assistant

> "It is a user-friendly and effective platform for managing leads, tracking sales, and organizing customer information in one place."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7134758)

MS

Morgan S.

Customer Success Manager

> "I do not feel that when you select "monthly" in a quote, or pipeline total, that it calculates accurately with 4.3 weeks in a month, so often times, HubSpot..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6523804)

Andrea L.

Innovation Manager

> "Having all interactions, contacts, and deals in one place has increased visibility and made it easier to manage customer relationships throughout the sales..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7185209)

DV

David V.

Lead Developer

> "Duplicate leads, and lead buckets, we had a lot of issues with lead routing and lead attribution for a system that had been inhereted. "

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7044831)

VR

Verified Reviewer

Project specialist

> "Besides, we use it to create our Knowledge Base (articles that are then integarted in our platform) and for Hubspot helpdesk (which is our system of helping..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7103301)

VR

Verified Reviewer

Owner

> "It's clear that their process is designed to push expensive products, not to help business owners make informed decisions. If you are looking for a company..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#GetApp___7023549)

Estela G.

HR Assistant

> "In addition, its process automation tools help save time by handling repetitive tasks like follow-ups and email tracking automatically."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7134758)

ET

Edward T.

Founder and Marketing Strategist

> "In addition, deal stages are too difficult to customize with a lot of clicks."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7160031)

Katie C.

Growth Consultant

> "With Hubspot CRM, I liked that I could create custom properties and have them displayed within the contact records. While the contact records aren't 100%..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102359)

ET

Edward T.

Founder and Marketing Strategist

> "Reporting becomes cumbersome if you are doing multiple pipelines."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7160031)

AR

Andres R.

Director

> "It has a free tier entry and it’s one of the quickest CRMs to get running,it also has a free plan which is great to get you started and using it"

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7187470)

NJT

Nusrat Jahan T.

Customer Service Associate

> "A few tools feel a bit limited on the free plan, and sometimes the loading time is a bit slow when switching between tabs."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7049571)

CG

Christian G.

Marketing Operations Manager

> "The platform is intuitive, scalable, and gives teams the tools they need to manage and optimize their marketing efforts effectively."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7161384)

BK

Bea K.

Digital innovation Manager

> "I'm using the free version and it does not include fractures for automation and I cannot afford the paid version as my business is still under development."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6598802)

CW

Connor W.

Account executive

> "What can I say about Hubspot that hasn’t already been said… HS is truly a great platform, whether for leaner teams or larger teams, Hubspot is a great fit for..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7167415)

G-Anne B.

HR

> "Additionally, if you need to update an email in a sequence, you have to start from scratch, and there is no option to automatically re-enroll previously..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6555665)

AD

Alexandre D.

Secretary General

> "Reporting tools provide me with visibility of our progress without having to wait for people to provide data to me."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7172275)

MD

Melodie D.

CEO

> "Instead, after nearly 10 months of work, countless meetings, and thousands of dollars in costs, we were left without a fully functional solution."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7166240)

MS

Martina S.

VP

> "The interface is clean, navigation makes sense, and core CRM tasks like contact management, deal tracking, and activity logging are straightforward."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7070390)

MB

Mark B.

Owner

> "I found it very difficult to integrate this system into my office and unless you have support staff that are good with software I think it may be challenging..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7011859)

AM

Anna M.

Customer Service Agent

> "Each time we use a new tool, this allows us to import our contact list from HubSpot."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7136732)

KO

Katie O.

Admin Assistant

> "Sometimes it freezes or glitches. When I put the customers phone number, email, and address on the create a contact function it doesn't transfer over when..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6845163)

MD

Melodie D.

CEO

> "We purchased the platform after being assured that it could meet our operational requirements and that implementation would be supported by both HubSpot and..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7166240)

MD

Melodie D.

CEO

> "Most frustrating was the lack of accountability when it became clear the platform was not meeting our needs."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7166240)

Estela G.

HR Assistant

> "Lead management is efficient, allowing you to track deals and sales progress clearly."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7134758)

Harry S.

Head of CSM

> "HubSpot’s integrations felt shallow and rigid, often needing workarounds or paid add-ons to sync properly."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7070365)

Richard M.

Founder

> "HubSpot CRM is the best way for marketing teams to manage the leads and collaborate with sales."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7187560)

RV

Ravi V.

Quality Analyst

> "Most of the useful features are locked so you can only try them if you are will to way a heavy amount as they very pricey."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7017397)

LF

Luis F.

Sales Development Rep

> "The built-in automation, email tracking, and integration with marketing tools help streamline workflows and improve team efficiency. While some advanced..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6841473)

VR

Verified Reviewer

Founder, Financial Advisor

> "It takes time to understand what features you can get the best use of, and before you realize it, you may be paying a high price point for something you may..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7057552)

AD

Alexandre D.

Secretary General

> "If you need to manage customer information and enhance team efficiency, HubSpot CRM is a great option."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7172275)

Sean H.

COO

> "Was assigned Lupo Digital onboarding and not able to be reassigned due to their own internal processes."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7084434)

SH

Sonia H.

Head of Ambient Products

> "Hubspot CRM analysis and reporting tools provide us with truthful insights that help us measure and optimize our customer relationships."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6494065)

AH

Adele H.

Sales Specialist

> "That free plan is not enough for clear management of large contact lists, and subscriptions are pricey"

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6751499)

AF

Andrea F.

Founder

> "We use the free version that is packed with robust features like contact management, email tracking, and a customizable sales pipeline, that makes the app..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6583000)

GF

Gareth F.

Managing Director

> "You cannot automate emails to your customers unless you purchase the marketing add on (+$1k/mo)."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6625276)

VM

Valentina M.

Sales and Marketing Manager

> "HubSpot CRM has customer segmentation features which helps us to categorize customers in order to offer them with personalized support services based on their..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6840041)

VR

Verified Reviewer

Sales Agent

> "Can be a bit confusing for beginners"

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7117265)

Hampson S.

Project Manager

> "Streamlined sales and marketing are achieved through HubSpot CRM's automation and email tracking features. While great for small businesses, advanced features..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#GetApp___6806342)

AZ

Arpad Z.

Senior software consultant

> "the company really needed a CRM system, as before we had none and the sales-pipeline follow-up was not centralized and controlled."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6550971)

Zach P.

Marketing Coordinator

> "HubSpot integrates all of our sales, marketing and customer service into one visually appealing interface that is easy to navigate and work inside."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7106997)

AR

Andres R.

Director

> "It can also get very expensive with the paid plans"

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7187470)

CS

Christina S.

Area Director of Sales

> "Hubspot CRM offers comprehensive reporting tools that enable us to generate updated insights that help us improve our customer relationships."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6544349)

Arjun K.

Co-founder

> "Additionally, the Stripe integration for billing is sub-par - we cannot connect one hubspot account to multiple recurring subscriptions on stripe - so we had..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6101968)

VR

Verified Reviewer

Sales Coordinator

> "I like the ease of use of consolidating the Deals, companies, tickets and also managing hubspot with our design department to communicate designs all in one..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7075646)

OL

Ollie L.

RevOps Analyst

> "Lead scoring can be a bit complex and clunky and is one thing that has frustrated me in the past, although there have been some recent updates/releases to..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6820018)

SO

Scarlett O.

Business Development Specialist

> "I enjoyed the power it gave me as a user to view reports and the organic nature of its systems"

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7158986)

DD

Dennis D.

Business Owner

> "The AI Integration is kind of annoying and I don\[t find it works very well."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7072257)

NS

Natalie S.

Senior immigration Advisor

> "I like because allows multiple integration such as calendar integrations, marketing tools integrations and social media integration."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6778484)

Hannah K.

Vice President

> "The UI is not as intuitive as other CRM's."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7071282)

VR

Verified Reviewer

Head on Sales Operations

> "What I appreciated most is that the software encompasses the entire customer journey, from lead generation to customer service, eliminating the need to switch..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6552277)

Nicole M.

Sales Enablement Consultant

> "Service module needs a lot of work before it will do everything I consider base requirements of a ticketing system."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6866721)

CC

Chad C.

District Manager

> "HubSpot CRM provides the most efficient customer engagement tools like live chats which help us interact freely with customers."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6718342)

AQ

Anthony Q.

Customer Support Specialist

> "Despite the overall good communication of service disruptions mentioned in my overall experience, they do always end up causing road blocks in proceeding with..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6713949)

RD

Richard D.

Operations Manager

> "The ability to customize the stages of your deal workflow and customize the data logged for customers/deals/etc... is nice."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6584701)

KLF

Kam Ling F.

Founder

> "It currently allow sending up to 500 emails per day and it just send out 5-10 emails per minute which will damage the open rates."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6149814)

Ankith T.

Software Developer

> "What I like most about HubSpot CRM is how easy it is to keep track of customers and sales in one place."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7186763)

AL

Ariel L.

Director of Customer Support and Success

> "Some features/needs do not get prioritized due to multiple industries using the system."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6827670)

AW

Adam W.

Founder

> "I also integrated the APIs into my product workflow which made it incredibly easy to sync my SaaS product with my CRM."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7022335)

VR

Verified Reviewer

Owner

> "Customer Service Broken booking system and pushy sales tactics."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#GetApp___7023549)

Derek H.

Account Manager

> "The fact we can have a shared database of contacts, see the latest activity across the team with them and assign them to various people has really changed how..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6794116)

SG

Sara G.

Content Strategist

> "It was almost too big — hard to find my way around to what I really needed for my client's specific use cases."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6762738)

AR

Alejandro R.

Marketing Manager

> "Some of the most useful features include, call, email and meeting interactions’ logs which have saved me hours each week."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6775373)

AZ

Anna Z.

Life and Career Coach, HR Consultant

> "Too many options when it comes to the deals/associations page--hard to navigate"

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6768370)

OL

Ollie L.

RevOps Analyst

> "Very good all-rounder, enabling us to operate efficiently across all areas of our GTM function (marketing, sales, customer success)."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6820018)

VR

Verified Reviewer

DATA ANALYST

> "For small firms, it can be expensive, and the free version has fewer functionality."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6633080)

Brittni Harpole C.

Customer Service Representative

> "I like the available customer engagement tools especially the live chatting tool which makes it possible to share updates with customers quickly."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6777523)

Katie C.

Growth Consultant

> "Even though it's all within one ecosystem, it wasn't nearly as intuitive as I would've liked."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102359)

TC

Torey C.

Junior Golf Tournament Manager

> "Use it to track leads, make your content personable, and make team collaboration easier than evet."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102168)

AF

Andrea F.

Founder

> "For a small team like ours, the cost of scaling to paid plans is expensive compared to other options."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6583000)

RV

Ravi V.

Quality Analyst

> "The interface is easy to understand and the free plan is also helpful in getting started and testing how things work in the CRM"

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7017397)

Hannah K.

Vice President

> "The UI is not as intuitive as other CRM's."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7071282)

KA

Khyan A.

SDR

> "The interface is clean, simple, and just makes sense, which makes it way easier to actually use day-to-day."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7098942)

Katie C.

Growth Consultant

> "Even though it's all within one ecosystem, it wasn't nearly as intuitive as I would've liked."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102359)

VR

Verified Reviewer

Sales Agent

> "Clean and user friendly dashboard"

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7117265)

PS

Pawel S.

Head of Retail

> "Not as intuitive and ui needs improving."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6613662)

FC

Florencia C.

Product Onboarding Specialist

> "What I appreciate most about HubSpot CRM is how intuitive and easy it is to use, even for people without a technical background."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6808021)

BS

Bonile S.

Business Development

> "Not the easiest to implement."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___4120813)

NS

Natalie S.

Senior immigration Advisor

> "I like because allows multiple integration such as calendar integrations, marketing tools integrations and social media integration."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6778484)

MB

Mark B.

Owner

> "I found it very difficult to integrate this system into my office and unless you have support staff that are good with software I think it may be challenging..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7011859)

AW

Adam W.

Founder

> "I also integrated the APIs into my product workflow which made it incredibly easy to sync my SaaS product with my CRM."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7022335)

Harry S.

Head of CSM

> "HubSpot’s integrations felt shallow and rigid, often needing workarounds or paid add-ons to sync properly."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7070365)

EB

Eric B.

Agent, Principle

> "The integration with third party softwares make this CRM a cruicial tool to online businesses and campaigns."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6636828)

HI

Harieth I.

Sales representative

> "the integration with other apps could be at times a little tedious."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6660345)

VP

Vikas P.

Director

> "Hubspot has an amazing number of integrations and the apps it doesn't have native integrations for, it is very easy to automate using tools such a Zapier and..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6702465)

SB

Stephan B.

Digital Marketing Manager

> "Lacks some integrations that could really set it over the top."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6655194)

DL

Darlene L.

Estimator-Estimating Coordinator

> "I use HubSpot daily and it is very easy to use and to manage all my information in one place. "

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#SoftwareAdvice___7118668)

VL

Valerian L.

Support

> "I think HubSpot isn't quite easy to use."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___5076152)

AP

Alexandra P.

Retirement Plan Consultant

> "I've been using HubSpot for over a year now, and honestly, it's been really easy to get the hang of it."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7126360)

BD

Brendan D.

Sales

> "It was a little difficult to get used to, but not much worse than any other CRM."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___4030543)

JC

Joel C.

Customer Success Manager

> "I found Hubspot very easy to pick up and was using it daily after only an hour of playing around with the system."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6555695)

BV

Bart V.

Office Manager

> "HubSpot is not the easiest tool to use."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___4890387)

Eric T.

Managing Member

> "HubSpot CRM is incredibly easy to spin up and begin using. "

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7083063)

Mehandi I.

Sales & Marketing Automation Specialist

> "there is no any aspect of the product which I have found difficult to use."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___3446426)

MD

Melodie D.

CEO

> "We purchased the platform after being assured that it could meet our operational requirements and that implementation would be supported by both HubSpot and..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7166240)

Nicole M.

Sales Enablement Consultant

> "Service module needs a lot of work before it will do everything I consider base requirements of a ticketing system."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6866721)

AD

Alexandre D.

Secretary General

> "If you need to manage customer information and enhance team efficiency, HubSpot CRM is a great option."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7172275)

NA

Nathan A.

CEO Founder

> "Everything was good, until I got the discount, it should have continued to function the same, but instead we had issues which pretty much forced us to pay the..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6443109)

SH

Sonia H.

Head of Ambient Products

> "Hubspot CRM analysis and reporting tools provide us with truthful insights that help us measure and optimize our customer relationships."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6494065)

AL

Ariel L.

Director of Customer Support and Success

> "Support can be challenging to work with at times."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6827670)

VM

Valentina M.

Sales and Marketing Manager

> "HubSpot CRM has customer segmentation features which helps us to categorize customers in order to offer them with personalized support services based on their..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6840041)

SA

Shriyani A.

Assistant manager

> "The least thing which no one like in this customer relationship management software is its features which hard to find."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___5085898)

[View Reviews](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

AL

Alexandra L.

Customer success manager

> "Overall is a great system to sell to clients if you are building funnels and email automations, they keep adding new features which..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___7010989)

ZM

Zack M.

Founder

> "Everything from creating a basic landing page sign up, to communities, to courses is SO SO SO complicated to set up, run and scale."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6566418)

CO

Ceiphers O.

Owner and Operator

> "I also love having different triggers within the software."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___7150590)

CW

Colene W.

Office Manager

> "I wish there was more of a guidance in there on how to use everything because it can sometimes seem overwhelming."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___7134474)

ZM

Zack M.

Founder

> "I'm currently using Kajabi for various projects, and I wanted to give GHL a shot because it's receiving a lot of attention via their..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6566418)

JG

Julia G.

Dance Teacher and Choreographer

> "Took a while to navigate, there are a lot of features, many I did not need and the screen can feel overwhelming and hard to find what..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6677984)

JG

Julia G.

Dance Teacher and Choreographer

> "It was good for what I needed - having multiple employees contacting clients using our business phone number at the same time"

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6677984)

CW

Colene W.

Office Manager

> "It has a lot of features that I do not know how to use."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___7134474)

AL

Alexandra L.

Customer success manager

> "As an agency, it’s a good system to deliver to small size business clients."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___7010989)

Chad W.

Project Architect

> "Lots of thibgs to configure which csn make some area frustrating"

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6770224)

ZM

Zack M.

Founder

> "The platform is inspiring, and instills a "you can do anything with GHL" mindset through all of their marketing channels."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6566418)

Beven S.

CEO

> "when you sign up they treat you to a call where the opporates that is meant to familiarize you with the platform only spends his time..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___6204809)

ZM

Zack M.

Founder

> "Note that I am successful in the online course space, and live from this type of business currently."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6566418)

Beven S.

CEO

> "They also refuse any form of refund, and they also refuse to delete my account as they say my trial is still active for another 24..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___6204809)

AS

Austin S.

Junior Accountant

> "Overall the app worked well for me and it helped my company reach its advertising goals."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6509693)

Beven S.

CEO

> "My advice stay away, it's a scam and should not be included in any offer you take to your clients, because their behavior will cause..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___6204809)

GD

Geoffrey D.

CEO

> "You can deploy in a few clicks a preconfigured environment to be operational, manage all your clients form one place, easily add..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4405687)

AB

Amy B.

Owner

> "Then worked for about 10 days, I put dozens of hours into my websites and back to the account being messed up again."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___6344912)

MH

Martin H.

Business owner

> "Customer service was very good, was always able to help with any issues I had."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6677047)

SV

Sam V.

Owner

> "This company does not care about you at all and everyone seems to be incentivized through bonuses in sighups without any performance."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6153575)

CFM

Carlos Fernando M.

Sr Manager

> "You can build a funnel of any kind on this CRM, you can do follow ups on leads, or clients, this thing is useful in so many different..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___4700681)

AP

Aria P.

Chief Marketing Officer

> "The highest tier of membership is quite expensive and certain facets of the software are difficult to learn initially."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6009369)

Cornell A.

CEO

> "With its easy to use platform and endless tutorials, I could easily integrate HighLevel with all other outside platforms and software..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4590136)

SV

Sam V.

Owner

> "They said they were going to refund charges and then didn't and I had to follow up multiple times and then was left disappointed in..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6153575)

DG

Desirae G.

Owner

> "I have had an extremely positive experience with HighLevel. While there has been a learning curve with the set up there are so many..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6445772)

JH

Jessica H.

Owner

> "I no longer get emails when leads schedule appointment requests"

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6108779)

Chandan M.

Marketing Consultant

> "From funnels to campaigns to triggers to reputation management, everything can be done with this single software."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4374296)

Allen E.

President

> "I did find it a little bit difficult at first to get started as far as creating automations."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6243710)

VR

Verified Reviewer

Director

> "Fairly good templates for websites"

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___5089294)

VR

Verified Reviewer

CEO

> "I also can't even access the support portal, as my log in details are not recognised, even though they work for logging into my..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___4664139)

Chandan M.

Marketing Consultant

> "This is a 360 degree marketing tool that provides almost every possibilities you might be looking for in automation."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4374296)

AB

Amy B.

Owner

> "I spent dozens of hours on phone with support because I did not want to lose the 25 hours of work. "

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___6344912)

Gideon N.

Owner

> "Having an all-in-one solution for email/SMS campaigns, funnels, scheduling, and CRM saves me hours or headache, time, and thousands of..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3711837)

WW

Wayne W.

Principal

> "It takes forever to get through their question tree to get service."

[See full review](https://www.capterra.com/p/177156/HighLevel/#SoftwareAdvice___6180031)

MJ

Matthew J.

Business Development

> "Really appreciated Muthaiah's attention to derail and help"

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6125758)

Beven S.

CEO

> "This will put your agency in jeopardy, while they sit back and make all the money. "

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___6204809)

VR

Verified Reviewer

Director

> "Now you can, with GoHighLevel, an all-in-one sales and marketing platform that lets you sell your products and services like never..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3329659)

BR

Ben R.

Digital advertiser

> "After 4 hours waiting on zoom and wasting time calling them I have got absolutely no where."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___5054057)

GD

Geoffrey D.

CEO

> "Really good overall experience, it will answer 98% of your needs if you're a marketing agency owner, for a more than fair monthy price"

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4405687)

VR

Verified Reviewer

Co Founder and CTO - VP of Product Development

> "I think what they're trying to do is a big ask, but after two months of wrestling with the system, they are failing. "

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___5080259)

JK

Jacob K.

Owner

> "Love HighLevel, so glad I don't have to track all the data they can on spreadsheets or anything now!"

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4434875)

VR

Verified Reviewer

Co Founder and CTO - VP of Product Development

> "Their staff will even admit they don't know how the system works, and from their words "no one really does"."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___5080259)

AP

Aria P.

Chief Marketing Officer

> "From an agency standpoint, HighLevel truly does it all."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6009369)

VR

Verified Reviewer

Co Founder and CTO - VP of Product Development

> "The support staff is untrained and borderline useless. "

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___5080259)

JK

Jacob K.

Owner

> "I love that they train me how to use it AND how I could benefit from signing other businesses up on this incredible software!"

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4434875)

VR

Verified Reviewer

Co Founder and CTO - VP of Product Development

> "Everywhere you turn is one giant bug after another. "

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___5080259)

JP

Justin P.

Marketing Consultant

> "This is a all-in-one solution for your marketing efforts."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4235269)

JP

Justin P.

Marketing Consultant

> "I was also unware of the additional costs for SMS and email marketing, this probably comes with my novelty to the product."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4235269)

Chandan M.

Marketing Consultant

> "It's a great tool to have that does 90% of your work with automation."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4374296)

Beven S.

CEO

> "That is never free, Thus the con."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___6204809)

JP

Justin P.

Marketing Consultant

> "The customer services is amazing and the onboarding process and customer success team is great."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4235269)

SM

Stuart M.

Sales Director

> "do not use it - if you want to evaluate it for your organisation, ensure you cancel your Credit Card straight after you put the..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3551587)

Gideon N.

Owner

> "HighLevel is my main business software: Everything else in my stack must integrate well with it for me to even consider using."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3711837)

MW

Mark W.

Owner

> "Unfortunately I found a lot of the features did not work properly and couldn't be relied on."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___4457242)

VR

Verified Reviewer

CEO

> "Great functionality and business model."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___4664139)

Sonnal S S.

Director

> "I signed up for 14 days trial and they immediately charged my card $299 USD"

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4954322)

NS

Nick S.

Owner

> "We use this platform to build out facebook ad funnels and to give our clients a great looking dashboard for them to see all their..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___2541777)

MW

Mark W.

Owner

> "I paid for their premium setup and received very poor results."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___4457242)

ED

Ely D.

Founder

> "The ease of use of this platform is night and day different from the previous platform I've used for over a decade."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4219586)

VR

Verified Reviewer

Marketing Professional

> "Every time I demo HighLevel to a client, they say "it's not user friendly" and I ask them to try it for a month."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3520489)

BB

Bill B.

Owner

> "ve used the Funnel Creation aspect of it to build a high quality website for my business and I use the software's Appointment..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3031840)

HA

Hassan A.

CEO

> "Do not buy."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4143456)

IH

Inayet H.

Owner

> "The software is affordable and includes a wide range of features that are helpful for small if you can sell the SaaS platform."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3652280)

VR

Verified Reviewer

Director

> "They also have customer support which TBH was somewhat slow and disappointing! "

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3329659)

SK

Sandor K.

Voice Trainer

> "This is a big help to market my own services."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___4947811)

VR

Verified Reviewer

Founder

> "NO ONE will email/call/text/follow up. "

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3363395)

Jason C.

Owner

> "This software allows you to create landing pages, build out a CRM to keep track of visitors and communicate with them - email and text..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___2759187)

AC

Amy C.

Ops Manager

> "Last update they did messed up all our calendars and if it weren't by chance that we saw what had happened we would've had big..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___2513902)

VR

Verified Reviewer

Director

> "Its user interface is sleek, plus it’s beautiful! And we love that there’s a free trial available so we can try it out before deciding..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3329659)

JM

Joseph M.

Owner and CEO

> "This software has a pretty steep learning curve and takes a while to become proficient."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___2425756)

VR

Verified Reviewer

Director

> "What if you could have the perfect combination of productivity tools in one place?"

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3329659)

CW

Colene W.

Office Manager

> "I wish there was more of a guidance in there on how to use everything because it can sometimes seem overwhelming."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___7134474)

RV

Rick V.

Product Specialist

> "the best thing for a marketing agency from start-up and multi-client"

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3231470)

JG

Julia G.

Dance Teacher and Choreographer

> "Took a while to navigate, there are a lot of features, many I did not need and the screen can feel overwhelming and hard to find what..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6677984)

MT

Marisa T.

Marketing Manager

> "The funnel builder and the calendar parts are the best."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3449264)

AB

Amy B.

Owner

> "I spent dozens of hours on phone with support because I did not want to lose the 25 hours of work. "

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___6344912)

AA

Adefemi A.

Funnel hacker

> "It's robustness and many functionalities"

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3577819)

VR

Verified Reviewer

Co Founder and CTO - VP of Product Development

> "Their staff will even admit they don't know how the system works, and from their words "no one really does"."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___5080259)

IH

Inayet H.

Owner

> "I am happy with the experience with the software but their tech support can improve a lot."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3652280)

VR

Verified Reviewer

Co Founder and CTO - VP of Product Development

> "The support staff is untrained and borderline useless. "

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___5080259)

VR

Verified Reviewer

Director

> "Its user interface is sleek, plus it’s beautiful! And we love that there’s a free trial available so we can try it out before deciding..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3329659)

VR

Verified Reviewer

Director

> "They also have customer support which TBH was somewhat slow and disappointing! "

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3329659)

[View Reviews](https://www.capterra.com/p/177156/HighLevel/reviews/)

## User interface

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

4.51 (4,487)

[HighLevel](https://www.capterra.com/p/177156/HighLevel/)

4.16 (89)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

Activity Tracking

150

Important

Adaptive Learning

120

Important

HubSpot CRM

Top features

49/50

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Autonomous Task Execution
-   Batch Processing
-   Brand Tracking
-   Breadth of Partner Applications
-   Business Card/Badge Scanning
-   Calendar Management
-   Calendar/Reminder System
-   Calendar Sync
-   Call Center Features
-   Campaign Management
-   Case Management
-   Channel Management
-   Collaboration Tools
-   Commission Management
-   Communication Management
-   Contact Database
-   Contact Management
-   Content Management
-   Contract/License Management
-   CRM
-   Cross-system Integration
-   Customer Contract Management
-   Customer Database
-   Customer Engagement
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Social Profiles
-   Customer Support
-   Customer Support Portal
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Import & Export Tools
-   Data Security
-   Data Visualization
-   Deal Management
-   Decision Making
-   Desktop Integration
-   Document & Content Mgmt.
-   Document Management

[See all features](https://www.capterra.com/p/152373/HubSpot-CRM/#features)

HighLevel

16/50

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Autonomous Task Execution
-   Batch Processing
-   Brand Tracking
-   Breadth of Partner Applications
-   Business Card/Badge Scanning
-   Calendar Management
-   Calendar/Reminder System
-   Calendar Sync
-   Call Center Features
-   Campaign Management
-   Case Management
-   Channel Management
-   Collaboration Tools
-   Commission Management
-   Communication Management
-   Contact Database
-   Contact Management
-   Content Management
-   Contract/License Management
-   CRM
-   Cross-system Integration
-   Customer Contract Management
-   Customer Database
-   Customer Engagement
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Social Profiles
-   Customer Support
-   Customer Support Portal
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Import & Export Tools
-   Data Security
-   Data Visualization
-   Deal Management
-   Decision Making
-   Desktop Integration
-   Document & Content Mgmt.
-   Document Management

[See all features](https://www.capterra.com/p/177156/HighLevel/#features)

### Recognition

HubSpot CRM is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to HighLevel

### Deployment & support

HubSpot CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

HighLevel

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

HubSpot CRM

-   By HubSpot
-   Located in United States
-   Founded in 2012

HighLevel

-   By Innovate Fast
-   Located in United States
-   Founded in

## Popular Comparisons

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$20/month

Price

$25/month

4.4

Features

4.4

4.4

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-152373/Salesforce-vs-HubSpot-CRM)

[HighLevel](https://www.capterra.com/p/177156/HighLevel/)[4.16 (89)](https://www.capterra.com/p/177156/HighLevel/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$97/month

Price

$14/month

4.2

Features

4.3

3.7

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155928-177156/Zoho-CRM-vs-HighLevel)

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$20/month

Price

$14/month

4.4

Features

4.3

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/152373-155928/HubSpot-CRM-vs-Zoho-CRM)

[HighLevel](https://www.capterra.com/p/177156/HighLevel/)[4.16 (89)](https://www.capterra.com/p/177156/HighLevel/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$97/month

Price

$50/month

4.2

Features

4.3

3.7

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/157279-177156/Dynamics-365-vs-HighLevel)

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$20/month

Price

$7/year

4.4

Features

4.5

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/152373-204998/HubSpot-CRM-vs-Bigin-by-Zoho-CRM)

[HighLevel](https://www.capterra.com/p/177156/HighLevel/)[4.16 (89)](https://www.capterra.com/p/177156/HighLevel/reviews/)

vs

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

$97/month

Price

$69/month

4.2

Features

4.3

3.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/113540-177156/Bitrix24-vs-HighLevel)

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

vs

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/)

$20/month

Price

$250/month

4.4

Features

4.7

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/152373-210630/HubSpot-CRM-vs-Kylas)

[HighLevel](https://www.capterra.com/p/177156/HighLevel/)[4.16 (89)](https://www.capterra.com/p/177156/HighLevel/reviews/)

vs

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

$97/month

Price

$31.1/month

4.2

Features

4.2

3.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135618-177156/Odoo-vs-HighLevel)

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$20/month

Price

$50/month

4.4

Features

4.3

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/152373-157279/HubSpot-CRM-vs-Dynamics-365)

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

vs

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (826)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

$20/month

Price

$20/month

4.4

Features

4.3

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152373-152769/HubSpot-CRM-vs-eWay-CRM)

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

vs

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

$20/month

Price

$19/month

4.4

Features

4.3

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/132666-152373/Pipedrive-vs-HubSpot-CRM)

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

vs

[Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.36 (625)](https://www.capterra.com/p/144340/Nutshell/reviews/)

$20/month

Price

$13/month

4.4

Features

4.1

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/144340-152373/Nutshell-vs-HubSpot-CRM)