# Compare HubSpot CRM vs HighLevel 2026 | Capterra > Unsure of what to choose? Check Capterra to compare HubSpot CRM and HighLevel based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/152373-177156/HubSpot-CRM-vs-HighLevel --- # HubSpot CRM vs HighLevel Features and Cost Comparison Last updated April 27th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: HubSpot CRMHighLevel2/4 selected [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.5 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) [HighLevel](https://www.capterra.com/p/177156/HighLevel/)[4.1 (87)](https://www.capterra.com/p/177156/HighLevel/reviews/) [## HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.5 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price $20.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [4,458 reviews](#user-reviews) Positive 4,133 Neutral 239 Negative 86 [## HighLevel](https://www.capterra.com/p/177156/HighLevel/)[4.1 (87)](https://www.capterra.com/p/177156/HighLevel/reviews/) Starting Price $97.00/month Value-for-Money 4 Functionality 4.2 Ease of Use 3.7 Customer Service 3.7 Reviews Sentiment Based on [87 reviews](#user-reviews) Positive 71 Neutral 4 Negative 12 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 17,515 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 75%Fit Missing features Feature ratings Data Security NA Contact Management 4.5 Lead Management 4.4 Sales Pipeline Management 4.4 Activity Dashboard 4.4 59%Fit Missing features Not enough reviews Feature ratings Data Security NA Contact Management 4.0 Lead Management 3.8 Sales Pipeline Management 4.0 Activity Dashboard \-- User satisfaction User satisfaction 4.5 User reviews[4,458](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.3 Customer support 4.4 User satisfaction 4.1 User reviews[87](https://www.capterra.com/p/177156/HighLevel/reviews/) Ease of use 3.7 Functionality 4.2 Value for money 4.0 Customer support 3.7 Price starts from Price starts from $20Per User, Per Month - Free version - Free trial Price starts from $97Per User, Per Month - Free version - Free trial Best for Best for The HubSpot CRM is built for growing teams to attract, engage and delight customers. Best for HighLevel's all-in-one Sales & Marketing CRM is perfect for businesses looking to scale a flat/monthly price with unlimited Contacts & Users. Additionally, the white-label plans enable agencies & cons ## User reviews Pros & cons VR Verified Reviewer Project specialist > "Besides, we use it to create our Knowledge Base (articles that are then integarted in our platform) and for Hubspot helpdesk (which is our system of helping clients on a..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7103301) Nicole M. Sales Enablement Consultant > "The absolute worst is email handling, emails to linked inboxes have no settings control and always link to multiple deals; emails linked to Helpdesk don't exist independently..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6866721) Katie C. Growth Consultant > "With Hubspot CRM, I liked that I could create custom properties and have them displayed within the contact records. While the contact records aren't 100% customizable, having..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102359) AM Anna M. Customer Service Agent > "This hasn't happened to me just a few times, but every time I export a contact from Excel, HubSpot creates new properties if I don’t set everything correctly." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7136732) AM Anna M. Customer Service Agent > "I love HubSpot CRM for two main reasons: first, it’s free and allows infinity contact list for a small business and secondly, it can be integrated with almost any third-party..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7136732) NJT Nusrat Jahan T. Customer Service Associate > "A few tools feel a bit limited on the free plan, and sometimes the loading time is a bit slow when switching between tabs." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7049571) Estela G. HR Assistant > "It is a user-friendly and effective platform for managing leads, tracking sales, and organizing customer information in one place." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7134758) KO Katie O. Admin Assistant > "Sometimes it freezes or glitches. When I put the customers phone number, email, and address on the create a contact function it doesn't transfer over when your in the contacts..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6845163) MS Martina S. VP > "The interface is clean, navigation makes sense, and core CRM tasks like contact management, deal tracking, and activity logging are straightforward." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7070390) VR Verified Reviewer Owner > "What I don’t love is the pricing. While HubSpot offers a lot of value, it can become expensive fairly quickly as you add more contacts and as you start needing more advanced..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7120714) LF Luis F. Sales Development Rep > "The built-in automation, email tracking, and integration with marketing tools help streamline workflows and improve team efficiency. While some advanced features require..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6841473) MS Morgan S. Customer Success Manager > "I do not feel that when you select "monthly" in a quote, or pipeline total, that it calculates accurately with 4.3 weeks in a month, so often times, HubSpot may reflect a..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6523804) Estela G. HR Assistant > "In addition, its process automation tools help save time by handling repetitive tasks like follow-ups and email tracking automatically." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7134758) Harry S. Head of CSM > "HubSpot’s integrations felt shallow and rigid, often needing workarounds or paid add-ons to sync properly." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7070365) VM Valentina M. Sales and Marketing Manager > "HubSpot CRM has customer segmentation features which helps us to categorize customers in order to offer them with personalized support services based on their needs." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6840041) DV David V. Lead Developer > "Duplicate leads, and lead buckets, we had a lot of issues with lead routing and lead attribution for a system that had been inhereted. " [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7044831) Zach P. Marketing Coordinator > "HubSpot integrates all of our sales, marketing and customer service into one visually appealing interface that is easy to navigate and work inside." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7106997) VR Verified Reviewer Owner > "It's clear that their process is designed to push expensive products, not to help business owners make informed decisions. If you are looking for a company that values building..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#GetApp___7023549) VR Verified Reviewer Sales Coordinator > "I like the ease of use of consolidating the Deals, companies, tickets and also managing hubspot with our design department to communicate designs all in one spot." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7075646) VR Verified Reviewer Founder, Financial Advisor > "It takes time to understand what features you can get the best use of, and before you realize it, you may be paying a high price point for something you may not use." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7057552) OL Ollie L. RevOps Analyst > "Very good all-rounder, enabling us to operate efficiently across all areas of our GTM function (marketing, sales, customer success)." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6820018) Sean H. COO > "Was assigned Lupo Digital onboarding and not able to be reassigned due to their own internal processes." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7084434) AM Anna M. Customer Service Agent > "Each time we use a new tool, this allows us to import our contact list from HubSpot." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7136732) BK Bea K. Digital innovation Manager > "I'm using the free version and it does not include fractures for automation and I cannot afford the paid version as my business is still under development." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6598802) Estela G. HR Assistant > "Lead management is efficient, allowing you to track deals and sales progress clearly." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7134758) G-Anne B. HR > "Additionally, if you need to update an email in a sequence, you have to start from scratch, and there is no option to automatically re-enroll previously enrolled contacts." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6555665) TC Torey C. Junior Golf Tournament Manager > "Use it to track leads, make your content personable, and make team collaboration easier than evet." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102168) MB Mark B. Owner > "I found it very difficult to integrate this system into my office and unless you have support staff that are good with software I think it may be challenging to integrate into..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7011859) MC Mary C. Business Development > "It also worked well collaboratively, allowing my team to work together to quickly ascertain the status of a given client and to share task between them." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6847237) Daljeet K. Sales > "The main downsides of HubSpot CRM are its potentially high cost for advanced features, complexity in pricing, and some limitations in deep customization." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6473149) OL Ollie L. RevOps Analyst > "Workflows and automations are very powerful and enabled us to scale our marketing, sales and customer success processes." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6820018) LT London T. Sales Representative > "I don't like that it doesn't have the ability to manage larger companies so we had to switch to sales force when our company grew for better tools." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6439749) JP James P. Technical Director > "The data that you are able to get out of the system about a customer. When everything is connected correctly with all of your existing software systems and your website, you..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6480305) OL Ollie L. RevOps Analyst > "Lead scoring can be a bit complex and clunky and is one thing that has frustrated me in the past, although there have been some recent updates/releases to this." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6820018) MI Muresan I. Consultant > "HubSpot CRM reporting tool gives us access to metrics reports with accurate performance insights to help us measure and improve our clients relationships." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6439495) DD Dennis D. Business Owner > "The AI Integration is kind of annoying and I don\[t find it works very well." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7072257) PS Pereira S. Informatics Engineer > "Additionally, it has centralised all our data including cast project information, product design docs, contract and customer information making this information accessible to..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6483330) Hannah K. Vice President > "The UI is not as intuitive as other CRM's." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7071282) JR Joshua R. Digital Strategy Manager > "HubSpot has a very in depth tracking system for contacts, allowing me to score leads and enroll them in automated workflows that push over performance and activity to reports..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6378132) Nicole M. Sales Enablement Consultant > "Service module needs a lot of work before it will do everything I consider base requirements of a ticketing system." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6866721) SH Sonia H. Head of Ambient Products > "Hubspot CRM analysis and reporting tools provide us with truthful insights that help us measure and optimize our customer relationships." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6494065) MA Melissa A. President > "Hubspot has now disabled our account, through which we purchased a phone number, and now we can't receive those calls." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6398711) TC Torey C. Junior Golf Tournament Manager > "Use data fields that make emails personable and unique to each contact. " [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102168) AL Ariel L. Director of Customer Support and Success > "Some features/needs do not get prioritized due to multiple industries using the system." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6827670) AF Andrea F. Founder > "We use the free version that is packed with robust features like contact management, email tracking, and a customizable sales pipeline, that makes the app accessible either to..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6583000) RV Ravi V. Quality Analyst > "Most of the useful features are locked so you can only try them if you are will to way a heavy amount as they very pricey." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7017397) DD Dennis D. Business Owner > "Overall I have no huge complaints and I find it's right for me. Once I grow a bit more I am going to definitely upgrade to a paid tier so I can use some of the additional..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7072257) Katie C. Growth Consultant > "Even though it's all within one ecosystem, it wasn't nearly as intuitive as I would've liked." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102359) TVW Tim Van W. Senior Project Supervisor > "It has ensured we have a very efficient communication platform to ensure smooth flow of information with our customers which has allowed us to build up very strong bonds with..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6439182) GR Gaven R. Hybrid Transformation Expert > "Recently, I could not find out how to navigate to the meetings scheduler on the desktop." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6863715) Hampson S. Project Manager > "Streamlined sales and marketing are achieved through HubSpot CRM's automation and email tracking features. While great for small businesses, advanced features come at a higher..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#GetApp___6806342) AH Adele H. Sales Specialist > "That free plan is not enough for clear management of large contact lists, and subscriptions are pricey" [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6751499) VR Verified Reviewer Director > "It really is a "do it all" platform. If it's set up correctly, it's super easy to use and can do so much to help you manage your list, segment lists, collaborate with your..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7072235) GF Gareth F. Managing Director > "You cannot automate emails to your customers unless you purchase the marketing add on (+$1k/mo)." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6625276) CS Christina S. Area Director of Sales > "Hubspot CRM offers comprehensive reporting tools that enable us to generate updated insights that help us improve our customer relationships." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6544349) MB Milly B. Founder > "The free plan is decent, but it has so many upsells and annoying branded things everywhere that it doesn't feel very professional using it." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6434845) PS Pereira S. Informatics Engineer > "It enable us to track progress, seamlessly allocate resources and ensure that we complete our project tasks on time." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6483330) VR Verified Reviewer Sales Agent > "Can be a bit confusing for beginners" [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7117265) NS Natalie S. Senior immigration Advisor > "I like because allows multiple integration such as calendar integrations, marketing tools integrations and social media integration." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6778484) BD Brendan D. Senior Account Executive > "You cant throttle emails so your domain will just get wrecked as spam unless you make every email a manual email." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6343274) VR Verified Reviewer Account Executive > "It was easy to use, helped keep things organized, and worked well for day-to-day CRM needs. While some features felt a bit limited without upgrades, it still did a solid job..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7085635) NA Nathan A. CEO Founder > "Everything was good, until I got the discount, it should have continued to function the same, but instead we had issues which pretty much forced us to pay the regular rate,..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6443109) VR Verified Reviewer Head on Sales Operations > "What I appreciated most is that the software encompasses the entire customer journey, from lead generation to customer service, eliminating the need to switch between multiple..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6552277) AZ Arpad Z. Senior software consultant > "the company really needed a CRM system, as before we had none and the sales-pipeline follow-up was not centralized and controlled." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6550971) VM Valentina M. Sales and Marketing Manager > "We have had a great streak of success working HubSpot CRM and it has helped us streamline our operations in customer support services, sales and marketing management." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6840041) Arjun K. Co-founder > "Additionally, the Stripe integration for billing is sub-par - we cannot connect one hubspot account to multiple recurring subscriptions on stripe - so we had to pursue 3rd..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6101968) CC Chad C. District Manager > "HubSpot CRM provides the most efficient customer engagement tools like live chats which help us interact freely with customers." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6718342) Sean H. COO > "Pros: Not yet experienced due to poor onboarding. " [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7084434) Daljeet K. Sales > "I liked HubSpot CRM for its user-friendly interface, powerful free tier, seamless integration with other HubSpot tools, and strong customization options." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6473149) CG Charles G. CEO > "After this experience, I even sold my HubSpot shares." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7089677) Zach P. Marketing Coordinator > "The HubSpot team also provides great resources and customer support if you are part of their paid service." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7106997) AQ Anthony Q. Customer Support Specialist > "Despite the overall good communication of service disruptions mentioned in my overall experience, they do always end up causing road blocks in proceeding with work." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6713949) RD Richard D. Operations Manager > "The ability to customize the stages of your deal workflow and customize the data logged for customers/deals/etc... is nice." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6584701) KLF Kam Ling F. Founder > "It currently allow sending up to 500 emails per day and it just send out 5-10 emails per minute which will damage the open rates." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6149814) Gabriel S. Senior Digital Strategist > "The tool itself is extremely valuable to any larger business that needs to track and apply consumer data and would be an excellent asset for any marketing manager." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6855266) CG Charles G. CEO > "I don’t believe this sales culture is ROI-positive in the long run." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7089677) Katie C. Growth Consultant > "I appreciate a CRM system that allows for flexibility and customization." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102359) VR Verified Reviewer Owner > "Customer Service Broken booking system and pushy sales tactics." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#GetApp___7023549) ML Matt L. service coordinator > "the reminders for tasks are very usefull and we are constantly loading our crm with information and it continues to allow us to with no backlash." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6837227) VR Verified Reviewer Digital Marketing Manager > "The fact that the landing page templates are not easily customizable." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6329086) [View Reviews](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) AL Alexandra L. Customer success manager > "Overall is a great system to sell to clients if you are building funnels and email automations, they keep adding new features which keeps..." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___7010989) ZM Zack M. Founder > "Everything from creating a basic landing page sign up, to communities, to courses is SO SO SO complicated to set up, run and scale." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6566418) ZM Zack M. Founder > "I'm currently using Kajabi for various projects, and I wanted to give GHL a shot because it's receiving a lot of attention via their..." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6566418) CW Colene W. Office Manager > "I wish there was more of a guidance in there on how to use everything because it can sometimes seem overwhelming." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___7134474) JG Julia G. Dance Teacher and Choreographer > "It was good for what I needed - having multiple employees contacting clients using our business phone number at the same time" [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6677984) JG Julia G. Dance Teacher and Choreographer > "Took a while to navigate, there are a lot of features, many I did not need and the screen can feel overwhelming and hard to find what I..." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6677984) AL Alexandra L. Customer success manager > "As an agency, it’s a good system to deliver to small size business clients." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___7010989) CW Colene W. Office Manager > "It has a lot of features that I do not know how to use." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___7134474) ZM Zack M. Founder > "The platform is inspiring, and instills a "you can do anything with GHL" mindset through all of their marketing channels." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6566418) AB Amy B. Owner > "Then worked for about 10 days, I put dozens of hours into my websites and back to the account being messed up again." [See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___6344912) ZM Zack M. Founder > "Note that I am successful in the online course space, and live from this type of business currently." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6566418) Chad W. Project Architect > "Lots of thibgs to configure which csn make some area frustrating" [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6770224) AS Austin S. Junior Accountant > "Overall the app worked well for me and it helped my company reach its advertising goals." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6509693) AB Amy B. Owner > "I spent dozens of hours on phone with support because I did not want to lose the 25 hours of work. " [See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___6344912) DG Desirae G. Owner > "I have had an extremely positive experience with HighLevel. While there has been a learning curve with the set up there are so many..." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6445772) Beven S. CEO > "when you sign up they treat you to a call where the opporates that is meant to familiarize you with the platform only spends his time..." [See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___6204809) Gideon N. Owner > "Having an all-in-one solution for email/SMS campaigns, funnels, scheduling, and CRM saves me hours or headache, time, and thousands of..." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3711837) Beven S. CEO > "They also refuse any form of refund, and they also refuse to delete my account as they say my trial is still active for another 24 days." [See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___6204809) GD Geoffrey D. CEO > "You can deploy in a few clicks a preconfigured environment to be operational, manage all your clients form one place, easily add Twilio..." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4405687) Beven S. CEO > "My advice stay away, it's a scam and should not be included in any offer you take to your clients, because their behavior will cause you..." [See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___6204809) MH Martin H. Business owner > "Customer service was very good, was always able to help with any issues I had." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6677047) SV Sam V. Owner > "This company does not care about you at all and everyone seems to be incentivized through bonuses in sighups without any performance." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6153575) CFM Carlos Fernando M. Sr Manager > "You can build a funnel of any kind on this CRM, you can do follow ups on leads, or clients, this thing is useful in so many different ways" [See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___4700681) AP Aria P. Chief Marketing Officer > "The highest tier of membership is quite expensive and certain facets of the software are difficult to learn initially." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6009369) Cornell A. CEO > "With its easy to use platform and endless tutorials, I could easily integrate HighLevel with all other outside platforms and software..." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4590136) SV Sam V. Owner > "They said they were going to refund charges and then didn't and I had to follow up multiple times and then was left disappointed in the..." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6153575) Gideon N. Owner > "HighLevel is my main business software: Everything else in my stack must integrate well with it for me to even consider using." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3711837) SM Stuart M. Sales Director > "do not use it - if you want to evaluate it for your organisation, ensure you cancel your Credit Card straight after you put the details..." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3551587) Chandan M. Marketing Consultant > "From funnels to campaigns to triggers to reputation management, everything can be done with this single software." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4374296) JH Jessica H. Owner > "I no longer get emails when leads schedule appointment requests" [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6108779) VR Verified Reviewer Director > "Fairly good templates for websites" [See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___5089294) Allen E. President > "I did find it a little bit difficult at first to get started as far as creating automations." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6243710) Chandan M. Marketing Consultant > "This is a 360 degree marketing tool that provides almost every possibilities you might be looking for in automation." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4374296) VR Verified Reviewer CEO > "I also can't even access the support portal, as my log in details are not recognised, even though they work for logging into my account." [See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___4664139) BB Bill B. Owner > "ve used the Funnel Creation aspect of it to build a high quality website for my business and I use the software's Appointment Scheduling..." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3031840) WW Wayne W. Principal > "It takes forever to get through their question tree to get service." [See full review](https://www.capterra.com/p/177156/HighLevel/#SoftwareAdvice___6180031) IH Inayet H. Owner > "The software is affordable and includes a wide range of features that are helpful for small if you can sell the SaaS platform." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3652280) Sonnal S S. Director > "I signed up for 14 days trial and they immediately charged my card $299 USD" [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4954322) SK Sandor K. Voice Trainer > "This is a big help to market my own services." [See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___4947811) Beven S. CEO > "This will put your agency in jeopardy, while they sit back and make all the money. " [See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___6204809) MJ Matthew J. Business Development > "Really appreciated Muthaiah's attention to derail and help" [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6125758) BR Ben R. Digital advertiser > "After 4 hours waiting on zoom and wasting time calling them I have got absolutely no where." [See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___5054057) VR Verified Reviewer Director > "Now you can, with GoHighLevel, an all-in-one sales and marketing platform that lets you sell your products and services like never..." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3329659) VR Verified Reviewer Co Founder and CTO - VP of Product Development > "I think what they're trying to do is a big ask, but after two months of wrestling with the system, they are failing. " [See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___5080259) GD Geoffrey D. CEO > "Really good overall experience, it will answer 98% of your needs if you're a marketing agency owner, for a more than fair monthy price" [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4405687) VR Verified Reviewer Co Founder and CTO - VP of Product Development > "Their staff will even admit they don't know how the system works, and from their words "no one really does"." [See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___5080259) JK Jacob K. Owner > "Love HighLevel, so glad I don't have to track all the data they can on spreadsheets or anything now!" [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4434875) VR Verified Reviewer Co Founder and CTO - VP of Product Development > "The support staff is untrained and borderline useless. " [See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___5080259) AP Aria P. Chief Marketing Officer > "From an agency standpoint, HighLevel truly does it all." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6009369) VR Verified Reviewer Co Founder and CTO - VP of Product Development > "Everywhere you turn is one giant bug after another. " [See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___5080259) JK Jacob K. Owner > "I love that they train me how to use it AND how I could benefit from signing other businesses up on this incredible software!" [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4434875) JP Justin P. Marketing Consultant > "I was also unware of the additional costs for SMS and email marketing, this probably comes with my novelty to the product." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4235269) JP Justin P. Marketing Consultant > "This is a all-in-one solution for your marketing efforts." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4235269) Beven S. CEO > "That is never free, Thus the con." [See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___6204809) Chandan M. Marketing Consultant > "It's a great tool to have that does 90% of your work with automation." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4374296) MW Mark W. Owner > "Unfortunately I found a lot of the features did not work properly and couldn't be relied on." [See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___4457242) JP Justin P. Marketing Consultant > "The customer services is amazing and the onboarding process and customer success team is great." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4235269) MW Mark W. Owner > "I paid for their premium setup and received very poor results." [See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___4457242) AA Adefemi A. Funnel hacker > "It's robustness and many functionalities" [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3577819) VR Verified Reviewer Marketing Professional > "Every time I demo HighLevel to a client, they say "it's not user friendly" and I ask them to try it for a month." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3520489) VR Verified Reviewer CEO > "Great functionality and business model." [See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___4664139) HA Hassan A. CEO > "Do not buy." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4143456) IH Inayet H. Owner > "I am happy with the experience with the software but their tech support can improve a lot." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3652280) VR Verified Reviewer Director > "They also have customer support which TBH was somewhat slow and disappointing! " [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3329659) NS Nick S. Owner > "We use this platform to build out facebook ad funnels and to give our clients a great looking dashboard for them to see all their online..." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___2541777) VR Verified Reviewer Founder > "NO ONE will email/call/text/follow up. " [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3363395) ED Ely D. Founder > "The ease of use of this platform is night and day different from the previous platform I've used for over a decade." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4219586) AC Amy C. Ops Manager > "Last update they did messed up all our calendars and if it weren't by chance that we saw what had happened we would've had big problems." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___2513902) Jason C. Owner > "This software allows you to create landing pages, build out a CRM to keep track of visitors and communicate with them - email and text..." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___2759187) JM Joseph M. Owner and CEO > "This software has a pretty steep learning curve and takes a while to become proficient." [See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___2425756) [View Reviews](https://www.capterra.com/p/177156/HighLevel/reviews/) ## User interface 4.52 (4,458) [HighLevel](https://www.capterra.com/p/177156/HighLevel/) 4.15 (87) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important HubSpot CRM Top features 35/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/152373/HubSpot-CRM/#features) HighLevel 31/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/177156/HighLevel/#features) ### Recognition HubSpot CRM is recognized as a top-rated tool in 3 Capterra Shortlist reports No recognitions have been awarded to HighLevel ### Deployment & support HubSpot CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos HighLevel Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details HubSpot CRM - By HubSpot - Located in United States - Founded in 2012 HighLevel - By Innovate Fast - Located in United States - Founded in ## Popular Comparisons [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) $20/month Price $25/month 4.4 Features 4.4 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-152373/Salesforce-vs-HubSpot-CRM) [HighLevel](https://www.capterra.com/p/177156/HighLevel/)[4.15 (87)](https://www.capterra.com/p/177156/HighLevel/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $97/month Price $14/month 4.2 Features 4.3 3.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-177156/Zoho-CRM-vs-HighLevel) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $20/month Price $14/month 4.4 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/152373-155928/HubSpot-CRM-vs-Zoho-CRM) [HighLevel](https://www.capterra.com/p/177156/HighLevel/)[4.15 (87)](https://www.capterra.com/p/177156/HighLevel/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,820)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $97/month Price $50/month 4.2 Features 4.3 3.7 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/157279-177156/Dynamics-365-vs-HighLevel) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $20/month Price $7/year 4.4 Features 4.5 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/152373-204998/HubSpot-CRM-vs-Bigin-by-Zoho-CRM) [HighLevel](https://www.capterra.com/p/177156/HighLevel/)[4.15 (87)](https://www.capterra.com/p/177156/HighLevel/reviews/) vs [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) $97/month Price $69/month 4.2 Features 4.3 3.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/113540-177156/Bitrix24-vs-HighLevel) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,820)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $20/month Price $50/month 4.4 Features 4.3 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/152373-157279/HubSpot-CRM-vs-Dynamics-365) [HighLevel](https://www.capterra.com/p/177156/HighLevel/)[4.15 (87)](https://www.capterra.com/p/177156/HighLevel/reviews/) vs [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,305)](https://www.capterra.com/p/135618/Odoo/reviews/) $97/month Price $31.1/month 4.2 Features 4.2 3.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135618-177156/Odoo-vs-HighLevel) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) $20/month Price $20/month 4.4 Features 4.3 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-152769/HubSpot-CRM-vs-eWay-CRM) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/) $20/month Price $19/month 4.4 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-152373/Pipedrive-vs-HubSpot-CRM) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/) $20/month Price $250/month 4.4 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/152373-210630/HubSpot-CRM-vs-Kylas) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) $20/month Price $14.99/month 4.4 Features 4.6 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/152373-178819/HubSpot-CRM-vs-EngageBay-Marketing)