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HubSpot CRM vs Knock: Which is a better fit?

Updated on February 9th, 2025
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Summary
Key features rated by users
Features selected based on 1,665 reviews from Real Estate CRM users.
% Fit
Missing features
Feature ratings
Contact Database
4.5
For Real Estate
NA
Client Management
4.5
Lead Management
4.5
Contact Management
4.5
% Fit
Missing features
Not enough reviews
Feature ratings
Contact Database
NA
For Real Estate
NA
Client Management
5.0
Lead Management
4.9
Contact Management
5.0
User satisfaction
4.5
User reviews4,311
Ease of use
4.4
Functionality
4.4
Value for money
4.3
Customer support
4.4
4.8
User reviews20
Ease of use
4.7
Functionality
4.8
Value for money
4.7
Customer support
4.8
Price starts from
/user
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

The HubSpot CRM is built for growing teams. Today, over 100,000 customers in more than 120 countries use HubSpot's award-winning software to attract, engage and delight their customers.

Knock is the only CRM purpose-built for multifamily managers, marketers, leasing teams, and operational executives who want to improve occupancy and renewal rates.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Monica V
General Manager
4.0

Monica: My name is Monica and I am an administrative and operations manager. Our company consists of 12 people and I would give HubSpot a 4-star rating. We were using Salesforce and the way it was described by my management was as an glorified database. Apparently, we did need support for every step that we needed to follow and support wasn't great, so it just took a lot of work to get simple tasks done. Yeah. I chose HubSpot myself actually. I did some research and I wanted a platform where I could have all of my activities in one place. So not only I have the CRM software, I can also distribute our newsletter and I can also get reports on the activity that I get with my customers and contacts. So initially, I tried it because it was a free platform that offered very sophisticated tools. And I ended up staying with it just because I can have everything in one place, even manage my social media accounts. At first, getting started with HubSpot was very easy. It is very intuitive. It is very well-designed. Later on, I did have some questions. I didn't have the time necessarily to explore the more complex tools, so I did reach out to the sales team. To be honest, it took some time to get an appointment. I got canceled three times so that wasn't great. But the software and the design itself is pretty good where I was able to set it up myself. I would say, if you want to try HubSpot, to watch some videos about all the capabilities. There is even a very short project-oriented course available online. I believe that it's on Coursera. That is very useful. They guide you through every step of the way and they show all the many different free tools that are available which is great because they're not pushing a sale. They are rather just teaching you how to use the software. And yeah, just watch a bunch of videos and do spend some time exploring the many available tools.

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Jordan C
Leasing and Marketing Manager
5.0

Speaker 1: Hi, my name is Jordan. I am a leasing and marketing manager. My company is over multiple states and has over 500 employees, and I give Knock a five out of five. Prior to using Knock, we used the in-system CRM with Yardi. Unfortunately, it was a little hard to navigate, and we wanted a CRM system specifically for our prospects that was completely separate and easy to navigate. Knock has been great for us and my company as it is very streamlined. It is easy to navigate, easy to train on, and we have all of our prospects in one area. Additionally, we loved the Knock support and being able to be trained through them as well. Getting started with Knock was super easy. Their onboarding team worked with our company super well. It was super streamlined, and the training was amazing for both what we got from Knock and what we were able to give to our employees internally as well. If you are considering getting Knock, I highly suggest looking through all of the features that they offer. If there is anything that you want to do in a way that you want to communicate with your prospects, there's definitely a Knock option for it. Definitely check out their frequently asked questions page, because you can do almost anything on the platform.

How Capterra sources reviews
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User interface
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1 Video
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5 screenshots
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5 screenshots

HubSpot CRM

Top Features
37/43
  • Client/Property Matching
  • Commission Management
  • Data Synchronization
  • For Real Estate
  • Omnichannel Communications
  • Property Database
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Appointment Management
  • Calendar Management
  • Campaign Management
  • Client Management
  • Contact Database
  • Contact Management
  • Customer Database
  • Customizable Fields
  • Data Import/Export
  • Document Management
  • Drag & Drop
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Interaction Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Mobile Access
  • Pipeline Management
  • Real-Time Data
  • Referral Tracking
  • Reminders
  • Reporting/Analytics
  • Segmentation
  • Task Management
  • Template Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide Real Estate CRM Software Features -

Knock

27/43
Show Real Estate CRM Software Features +
HubSpot CRM
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Knock
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
HubSpot CRM
  • By HubSpot
  • Located in United States
  • Founded in 2012
Knock
  • By Knock
  • Located in United States
  • Founded in 2014
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