# Compare HubSpot CRM vs Google Contacts 2026 | Capterra > Unsure of what to choose? Check Capterra to compare HubSpot CRM and Google Contacts based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/152373-203196/HubSpot-CRM-vs-Google-Contacts --- # HubSpot CRM vs Google Contacts Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: HubSpot CRMGoogle Contacts2/4 selected [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.5 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.7 (705)](https://www.capterra.com/p/203196/Google-Contacts/reviews/) [## HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.5 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price $20.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [4,470 reviews](#user-reviews) Positive 4,144 Neutral 239 Negative 87 [## Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.7 (705)](https://www.capterra.com/p/203196/Google-Contacts/reviews/) Starting Price Contact vendor Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.7 Customer Service 4.4 Reviews Sentiment Based on [705 reviews](#user-reviews) Positive 671 Neutral 27 Negative 7 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 4,471 reviews from contact management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 83%Fit High performer Feature ratings Contact Database 4.5 CRM 4.6 Sales Pipeline Management 4.4 Workflow Management 4.2 Lead Capture 4.3 \--%Fit Missing features Feature ratings Contact Database 4.7 CRM 4.5 Sales Pipeline Management NA Workflow Management NA Lead Capture NA User satisfaction User satisfaction 4.5 User reviews[4,470](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.3 Customer support 4.4 User satisfaction 4.7 User reviews[705](https://www.capterra.com/p/203196/Google-Contacts/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.7 Customer support 4.4 Price starts from Price starts from $20Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for The HubSpot CRM is built for growing teams to attract, engage and delight customers. Best for Not provided by vendor ## User reviews Pros & cons VR Verified Reviewer Project specialist > "Besides, we use it to create our Knowledge Base (articles that are then integarted in our platform) and for Hubspot helpdesk (which is our system of helping clients on a project..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7103301) Nicole M. Sales Enablement Consultant > "The absolute worst is email handling, emails to linked inboxes have no settings control and always link to multiple deals; emails linked to Helpdesk don't exist independently of..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6866721) ET Edward T. Founder and Marketing Strategist > "Records of contacts integrate seamlessly with our e-mail marketing, and the deal pipeline enables me to follow up from initial contact to the signed contract." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7160031) AM Anna M. Customer Service Agent > "This hasn't happened to me just a few times, but every time I export a contact from Excel, HubSpot creates new properties if I don’t set everything correctly." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7136732) Katie C. Growth Consultant > "With Hubspot CRM, I liked that I could create custom properties and have them displayed within the contact records. While the contact records aren't 100% customizable, having..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102359) AD Alexandre D. Secretary General > "Secondly, the setup took longer than the time I allowed for it to take, because the entire team needed some time to get used to seeing where to find and how to work out some of..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7172275) CG Christian G. Marketing Operations Manager > "I love the capabilities and power it provides across virtually every marketing function, from email marketing and automation to reporting, lead management, and campaign execution." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7161384) VR Verified Reviewer Owner > "What I don’t love is the pricing. While HubSpot offers a lot of value, it can become expensive fairly quickly as you add more contacts and as you start needing more advanced..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7120714) AM Anna M. Customer Service Agent > "I love HubSpot CRM for two main reasons: first, it’s free and allows infinity contact list for a small business and secondly, it can be integrated with almost any third-party..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7136732) MD Melodie D. CEO > "Rather than receiving a working solution, we were left with an incomplete system, ongoing costs, and a substantial investment of time and resources with little to show for it." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7166240) Estela G. HR Assistant > "It is a user-friendly and effective platform for managing leads, tracking sales, and organizing customer information in one place." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7134758) MS Morgan S. Customer Success Manager > "I do not feel that when you select "monthly" in a quote, or pipeline total, that it calculates accurately with 4.3 weeks in a month, so often times, HubSpot may reflect a smaller..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6523804) Estela G. HR Assistant > "In addition, its process automation tools help save time by handling repetitive tasks like follow-ups and email tracking automatically." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7134758) DV David V. Lead Developer > "Duplicate leads, and lead buckets, we had a lot of issues with lead routing and lead attribution for a system that had been inhereted. " [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7044831) Zach P. Marketing Coordinator > "HubSpot integrates all of our sales, marketing and customer service into one visually appealing interface that is easy to navigate and work inside." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7106997) VR Verified Reviewer Owner > "It's clear that their process is designed to push expensive products, not to help business owners make informed decisions. If you are looking for a company that values building a..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#GetApp___7023549) VR Verified Reviewer Sales Coordinator > "I like the ease of use of consolidating the Deals, companies, tickets and also managing hubspot with our design department to communicate designs all in one spot." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7075646) ET Edward T. Founder and Marketing Strategist > "In addition, deal stages are too difficult to customize with a lot of clicks." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7160031) CG Christian G. Marketing Operations Manager > "The platform is intuitive, scalable, and gives teams the tools they need to manage and optimize their marketing efforts effectively." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7161384) Sean H. COO > "Was assigned Lupo Digital onboarding and not able to be reassigned due to their own internal processes." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7084434) CW Connor W. Account executive > "What can I say about Hubspot that hasn’t already been said… HS is truly a great platform, whether for leaner teams or larger teams, Hubspot is a great fit for a crm (with other..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7167415) ET Edward T. Founder and Marketing Strategist > "Reporting becomes cumbersome if you are doing multiple pipelines." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7160031) AD Alexandre D. Secretary General > "Reporting tools provide me with visibility of our progress without having to wait for people to provide data to me." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7172275) NJT Nusrat Jahan T. Customer Service Associate > "A few tools feel a bit limited on the free plan, and sometimes the loading time is a bit slow when switching between tabs." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7049571) MS Martina S. VP > "The interface is clean, navigation makes sense, and core CRM tasks like contact management, deal tracking, and activity logging are straightforward." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7070390) BK Bea K. Digital innovation Manager > "I'm using the free version and it does not include fractures for automation and I cannot afford the paid version as my business is still under development." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6598802) AM Anna M. Customer Service Agent > "Each time we use a new tool, this allows us to import our contact list from HubSpot." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7136732) G-Anne B. HR > "Additionally, if you need to update an email in a sequence, you have to start from scratch, and there is no option to automatically re-enroll previously enrolled contacts." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6555665) MD Melodie D. CEO > "We purchased the platform after being assured that it could meet our operational requirements and that implementation would be supported by both HubSpot and their recommended..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7166240) MD Melodie D. CEO > "Instead, after nearly 10 months of work, countless meetings, and thousands of dollars in costs, we were left without a fully functional solution." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7166240) Estela G. HR Assistant > "Lead management is efficient, allowing you to track deals and sales progress clearly." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7134758) MB Mark B. Owner > "I found it very difficult to integrate this system into my office and unless you have support staff that are good with software I think it may be challenging to integrate into..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7011859) TC Torey C. Junior Golf Tournament Manager > "Use it to track leads, make your content personable, and make team collaboration easier than evet." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102168) Daljeet K. Sales > "The main downsides of HubSpot CRM are its potentially high cost for advanced features, complexity in pricing, and some limitations in deep customization." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6473149) LF Luis F. Sales Development Rep > "The built-in automation, email tracking, and integration with marketing tools help streamline workflows and improve team efficiency. While some advanced features require..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6841473) KO Katie O. Admin Assistant > "Sometimes it freezes or glitches. When I put the customers phone number, email, and address on the create a contact function it doesn't transfer over when your in the contacts..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6845163) JP James P. Technical Director > "The data that you are able to get out of the system about a customer. When everything is connected correctly with all of your existing software systems and your website, you are..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6480305) MD Melodie D. CEO > "Most frustrating was the lack of accountability when it became clear the platform was not meeting our needs." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7166240) AD Alexandre D. Secretary General > "If you need to manage customer information and enhance team efficiency, HubSpot CRM is a great option." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7172275) LT London T. Sales Representative > "I don't like that it doesn't have the ability to manage larger companies so we had to switch to sales force when our company grew for better tools." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6439749) MI Muresan I. Consultant > "HubSpot CRM reporting tool gives us access to metrics reports with accurate performance insights to help us measure and improve our clients relationships." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6439495) Harry S. Head of CSM > "HubSpot’s integrations felt shallow and rigid, often needing workarounds or paid add-ons to sync properly." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7070365) PS Pereira S. Informatics Engineer > "Additionally, it has centralised all our data including cast project information, product design docs, contract and customer information making this information accessible to the..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6483330) Nicole M. Sales Enablement Consultant > "Service module needs a lot of work before it will do everything I consider base requirements of a ticketing system." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6866721) JR Joshua R. Digital Strategy Manager > "HubSpot has a very in depth tracking system for contacts, allowing me to score leads and enroll them in automated workflows that push over performance and activity to reports that..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6378132) MA Melissa A. President > "Hubspot has now disabled our account, through which we purchased a phone number, and now we can't receive those calls." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6398711) SH Sonia H. Head of Ambient Products > "Hubspot CRM analysis and reporting tools provide us with truthful insights that help us measure and optimize our customer relationships." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6494065) RV Ravi V. Quality Analyst > "Most of the useful features are locked so you can only try them if you are will to way a heavy amount as they very pricey." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7017397) TC Torey C. Junior Golf Tournament Manager > "Use data fields that make emails personable and unique to each contact. " [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102168) VR Verified Reviewer Founder, Financial Advisor > "It takes time to understand what features you can get the best use of, and before you realize it, you may be paying a high price point for something you may not use." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7057552) AF Andrea F. Founder > "We use the free version that is packed with robust features like contact management, email tracking, and a customizable sales pipeline, that makes the app accessible either to..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6583000) Katie C. Growth Consultant > "Even though it's all within one ecosystem, it wasn't nearly as intuitive as I would've liked." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102359) VM Valentina M. Sales and Marketing Manager > "HubSpot CRM has customer segmentation features which helps us to categorize customers in order to offer them with personalized support services based on their needs." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6840041) GR Gaven R. Hybrid Transformation Expert > "Recently, I could not find out how to navigate to the meetings scheduler on the desktop." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6863715) TVW Tim Van W. Senior Project Supervisor > "It has ensured we have a very efficient communication platform to ensure smooth flow of information with our customers which has allowed us to build up very strong bonds with them." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6439182) AH Adele H. Sales Specialist > "That free plan is not enough for clear management of large contact lists, and subscriptions are pricey" [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6751499) Hampson S. Project Manager > "Streamlined sales and marketing are achieved through HubSpot CRM's automation and email tracking features. While great for small businesses, advanced features come at a higher..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#GetApp___6806342) GF Gareth F. Managing Director > "You cannot automate emails to your customers unless you purchase the marketing add on (+$1k/mo)." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6625276) CS Christina S. Area Director of Sales > "Hubspot CRM offers comprehensive reporting tools that enable us to generate updated insights that help us improve our customer relationships." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6544349) MB Milly B. Founder > "The free plan is decent, but it has so many upsells and annoying branded things everywhere that it doesn't feel very professional using it." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6434845) SO Scarlett O. Business Development Specialist > "I enjoyed the power it gave me as a user to view reports and the organic nature of its systems" [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7158986) VR Verified Reviewer Sales Agent > "Can be a bit confusing for beginners" [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7117265) PS Pereira S. Informatics Engineer > "It enable us to track progress, seamlessly allocate resources and ensure that we complete our project tasks on time." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6483330) NA Nathan A. CEO Founder > "Everything was good, until I got the discount, it should have continued to function the same, but instead we had issues which pretty much forced us to pay the regular rate, which..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6443109) NS Natalie S. Senior immigration Advisor > "I like because allows multiple integration such as calendar integrations, marketing tools integrations and social media integration." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6778484) AZ Arpad Z. Senior software consultant > "the company really needed a CRM system, as before we had none and the sales-pipeline follow-up was not centralized and controlled." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6550971) VR Verified Reviewer Account Executive > "It was easy to use, helped keep things organized, and worked well for day-to-day CRM needs. While some features felt a bit limited without upgrades, it still did a solid job for..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7085635) Arjun K. Co-founder > "Additionally, the Stripe integration for billing is sub-par - we cannot connect one hubspot account to multiple recurring subscriptions on stripe - so we had to pursue 3rd party..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6101968) VR Verified Reviewer Head on Sales Operations > "What I appreciated most is that the software encompasses the entire customer journey, from lead generation to customer service, eliminating the need to switch between multiple..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6552277) OL Ollie L. RevOps Analyst > "Lead scoring can be a bit complex and clunky and is one thing that has frustrated me in the past, although there have been some recent updates/releases to this." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6820018) CC Chad C. District Manager > "HubSpot CRM provides the most efficient customer engagement tools like live chats which help us interact freely with customers." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6718342) Sean H. COO > "Pros: Not yet experienced due to poor onboarding. " [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7084434) Daljeet K. Sales > "I liked HubSpot CRM for its user-friendly interface, powerful free tier, seamless integration with other HubSpot tools, and strong customization options." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6473149) CG Charles G. CEO > "After this experience, I even sold my HubSpot shares." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7089677) Zach P. Marketing Coordinator > "The HubSpot team also provides great resources and customer support if you are part of their paid service." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7106997) DD Dennis D. Business Owner > "The AI Integration is kind of annoying and I don\[t find it works very well." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7072257) RD Richard D. Operations Manager > "The ability to customize the stages of your deal workflow and customize the data logged for customers/deals/etc... is nice." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6584701) Hannah K. Vice President > "The UI is not as intuitive as other CRM's." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7071282) Gabriel S. Senior Digital Strategist > "The tool itself is extremely valuable to any larger business that needs to track and apply consumer data and would be an excellent asset for any marketing manager." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6855266) AQ Anthony Q. Customer Support Specialist > "Despite the overall good communication of service disruptions mentioned in my overall experience, they do always end up causing road blocks in proceeding with work." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6713949) [View Reviews](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) AD Arnold D. Senior Executive > "It is a reliable, user-friendly platform that simplifies contact management and enhances communication efficiency across teams and devices." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7174332) AD Arnold D. Senior Executive > "The customization options for contact fields are somewhat limited compared to dedicated CRM platforms, making it challenging to capture more..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7174332) KI Kenneth I. Window cleaner > "The things that I like most about google context is the convenience that this software brings to family my phone and every day use it has become..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6554990) AD Arnold D. Senior Executive > "Occasionally, contact synchronization issues across devices or third-party applications can occur, requiring manual troubleshooting." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7174332) Brad A. Owner > "It survives any and all of my phone service changes and works well with iPhone, Android, etc." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7130257) RW Rickilee W. Founder > "Occasionally, sync can be unreliable, and handling a very large number of contacts could feel a bit cumbersome" [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6656782) VR Verified Reviewer Case Manager > "I believe with having a google account on every device I use I appreciate being able to find what I need fast and easy." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7086716) BB Brian B. Owner > "The main disadvantage we have seen, is that every so often I have erased a few contacts and afterward I sign in from another gadget and an is..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4923059) JK Justin K. Teacher and Technology Coach > "I like that I can layer each person with personal, business, home, and cell numbers and information." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7015090) NP Narender P. Customer Service Officer > "Nothing to dislike but sometimes the i have 20 contact from same name and its difficult for me to know which one I spoke yesterday" [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6612828) MST Mariane Stephanie T. Manager > "The amazing thing with Google contacts is that it doesn't mater wether you change your phone, tablet or any other device." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7067927) VR Verified Reviewer Student > "The least thing I don't like about Google Contacts is it doesn't automatically delete contacts that I don't use, so I have to manually delete them..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6031553) SD Stephanie D. Owner > "The integration and use of other google products are seemingly effortless." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7176697) SV Shakamudi V. ASE > "One of the downsides of Google Contacts is if any person login our Google account in their mobiles its automatically creating contacts in their..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4712617) PA Prasad A. ASE > "In the consumer and business ecosystems of Google, Google Contacts is extensively utilized on Android, ChromeOS, and Google Chrome devices." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6479845) BC Benjamin C. VP Operations > "It also has occasional syncing issues when using it with other devices." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6351645) SW Stephanie W. Kids Director > "For the most part, Google Contacts is simple and effective in organizing contact information for people important to me." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6734911) JD John D. Teacher > "I don't like the fact that so much information about so many people is stored online." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6105039) PA Prasad A. ASE > "For over 5 years, I've utilized Google Contacts to effortlessly back up my contacts, eliminating any concerns about losing them." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6479845) VR Verified Reviewer Accountant > "My contact have not been easy to access offline." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6370123) AB Alison B. Copywriter > "Contacts are synchronised on desktop computer and mobile. When changing mobile phone contacts are not lost as you just add your Google account and..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6208166) MN Martha N. Film trainer > "It's easy to loose contacts when the email is lost or can't remember the password." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4462026) PA Prasad A. ASE > "Additionally, Google Contacts automatically backs up your address book within your Google account." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6479845) WP Wasim P. Private Tutour > "The only problem with Google Contacts is that sometimes the contact list does properly sync across all devices connected to the same account." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3475398) RW Rooshan W. Medical officer > "It syncs automatically across my devices, so I always have updated contact information." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6609868) RV Rachna V. Director > "As such I do not have any least like feature of google contacts." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3819467) Christopher P. Attorney > "It's easy to back up and restore my contacts across devices." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7052698) DS Dania S. STUDENT > "I don't like that hackers and scammers are able to send texts on phones from an email address and we can't use contacts to block them." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3025818) IM Ivory M. Training and Technical Assistance Coordinator > "Overall, I have found Google Contacts easy to use and complementary to my use of my company's Google email account." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7020394) SA SUMMER A. Owner > "The only thing I don't like is there appears to be no actual app that can be downloaded onto MAC therefore I always have to have internet to..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2984823) JD John D. Teacher > "Google contacts keeps contacts serviceable across multiple devices and allows for pictures to be inserted." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6105039) Andy B. Customer Service Advisor > "I have lost many phones previously, before I started using Google Contacts and had to re add every number manually, which took up a lot of time." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3121072) BR Busol R. Manager > "I love the way I can export to excel and ultimately the way I can send an email to all of the contacts within each group by simply selecting the..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6326945) JB JOSHUA B. Merchandiser > "Sometimes I find it hard to locate Google Contacts on my phone whenever I need to sync my contacts for the 1st time." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2951083) MC Maria C. Owner > "Everything's organized, all the options and settings are easy to use and I can easily share contacts with other people." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6614697) FF Floremie F. Hospital Admin Clerk > "The features that I did't like on this software was the person you contacted they cannot able to reply your message right away through the number..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3162873) CW Chris W. Account Manager > "Google Contacts is a well designed app, it has a user frienly interface and is easy to navigate." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6436014) FF Ferhat F. CEO > "I can't note people's personal preferences in the contacts. And this causes me to forget the things that the other person loves." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3249593) Brad A. Owner > "The value is excellent compared to any other service. " [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7130257) CM Cory M. Photographer > "The only thing that this application lacks is what some might consider to be a minor detail - specifically, the ability to color-code contacts...." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2797298) RW Rooshan W. Medical officer > "Google Contacts is easy to use and keeps all my contacts in one place." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6609868) César C. Computer engineer > "There are times when the names and contacts are deleted, a serious error that happens quite often." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3455757) LR Lakshman R. IT > "I really enjoy that Google Contacts lets me store and view mobile numbers at all times." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___5088092) KT Katherine T. owner > "The only thing that sort of bothers us with Google Contacts is that you certain fields are not on the main "add contact" page, so you have to..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2769820) SW Stephanie W. Kids Director > "The ease of organizing contacts that I frequently communicate with." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6734911) Sarah C. Speech Language Pathologist > "The software is so invasive and shady about their privacy and permissions, they make everything seem up front with their brightly colored and long..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2827836) TC Tricia C. UX Designer > "A straightforward tool I love, because it keeps me in touch with most important persons." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6578307) CS Carlo S. Leasing Consultant > "Sometimes it can be confusing when organizing groups of people and the categories u wanna put them in." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2975669) BAF Bogdan Alexandu F. Stock Manager > "Sharing the contact list with colleagues and departments is another plus feature from Google Contacts." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6345831) GDC Guy Daniel C. Designer > "I do not like the difficulties of automatic synchronization of contacts." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3510948) Christopher P. Attorney > "It's free and very helpful." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7052698) JM Judith M. owner > "Some contacts do not make it into the contact list." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3480120) AS Ayham S. accountant > "Storing your contacts in one place and restoring them at any time is one of the most prominent features of Google Contacts, plus there is no fear..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3680142) HH Houston H. Operator > "I have had a few issues with duplicate contacts on my devices." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3289396) JL Jomy L. Asst Professor > "When I lost my Phone Since i had synced all my contacts through Google , i was able to download all contacts directly into the new Phone - This..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4464799) JJ Jessie J. Customer Service Representative > "The only thing I don't like is that it cannot be used with multiple accounts." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3340220) KRA Kishore Reddy A. IT > "It's quite straightforward, yet it provides all of the possibilities that I need to keep the contacts book up to date." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___5013099) VR Verified Reviewer Consultant > "The sorting features seem to be a little bit messy and hard to categorize out groups of contacts when collaborating with groups and multiple..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#GetApp___2435794) SS Shivam S. Assistant Category Manager > "Google Contacts allows me to easily share contacts with my friends and colleagues, making it easy to collaborate and share information with team..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4671330) Enes Ç. Network Engineer > "Search section of the application is the worst among the other contact apps." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3583886) SV Shakamudi V. ASE > "Google Contacts helps us to automatically backup and store our contacts at one place, it also help to organize contacts." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4712617) Byron O. Creative Designer > "The downside is it lacks the functionality of grouping your contacts making sending specific messages to a particular group like work colleagues..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2827421) VR Verified Reviewer Student > "The thing I like most about Google Contacts is it keeps my important information in one place." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6031553) TD Tanuj D. Software Engineer > "It is sometimes a little slow and could take some time to sync up." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#GetApp___3411119) Muteeba N. Recruitment Specialist > "The best thing about this software is that even if you lose your phone, you can easily fetch contact details and update it automatically in the..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4462945) ES Emma S. Marketing Specialist > "To me it is not user friendly." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4675327) Jessie B. Home Craft Worker > "It collaborates well with other communication apps, where you can do extra, like sending a message on Telegram or making a video call on Google..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4039532) SM Soledad M. UX Designer > "You can't also edit (at least) the name and surname of your contact, so you lost context when you have to change to another page." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2450863) JD John D. Teacher > "I enjoy its ability to divide contacts into categories." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6105039) SS Shantel S. Customer service representative > "I don't like how it takes long to sync my updates." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3140750) SS Sachin S. Business Development Manager > "Overall, Google Contacts is a complete solution for Contact Management throughout all devices for real-time synch and backup of contacts." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4465114) Gem T. Manager > "Sometimes I add contacts more than once, or contacts show up more than once on my phone because of synchronization errors." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2856563) KF Karen F. gerente > "The practicality of the app, and the quick way to communicate with people" [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6237411) DP Dan P. Creative Director > "Sometimes it glitches and you get overlaps and duplicate contacts, especially if we switch to a new phone or a new computer." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#GetApp___2861671) AV Albert V. Manager > "I want the best contacts management system and this is Google Contacts." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6354575) Larisa B. Accountant-general > "Sometimes import / export does not work well, perhaps this is affected by the quality of the Internet connection and the lack of a large amount of..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2826349) AS Ayham S. accountant > "The integration of Google Apps and extensions has been always excellent and perfect for someone like me who works as an accountant and has daily..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3680142) KK Karen K. Teacher > "I have a hard time remembering how to sign into my google account" [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3176684) SS Shivam S. Assistant Category Manager > "However, i find the platform to be limited in terms of customization and offline functionality, Overall, Google Contacts is a solid choice for..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4671330) JS Justin S. DevOps Engineer > "Google Contacts succeeds for individual users but fails in an enterprise setting because of the limited scope of sharing." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2841283) [View Reviews](https://www.capterra.com/p/203196/Google-Contacts/reviews/) ## User interface 4.51 (4,470) [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/) 4.71 (705) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important HubSpot CRM Top features 27/32 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Batch Processing - Calendar/Reminder System - Contact Database - CRM - Customizable Fields - Data Import/Export - Document Storage - Drag & Drop - Email Management - Email Tracking - Generative AI - Interaction Tracking - Lead Capture - Lead Management - Pipeline Reports - Prospecting Tools - Role-Based Permissions - Sales Forecasting - Sales Pipeline Management - Search/Filter - Segmentation - Shared Contacts - Social Media Integration - Tagging - Task Management - Template Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/152373/HubSpot-CRM/#features) Google Contacts 9/32 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Batch Processing - Calendar/Reminder System - Contact Database - CRM - Customizable Fields - Data Import/Export - Document Storage - Drag & Drop - Email Management - Email Tracking - Generative AI - Interaction Tracking - Lead Capture - Lead Management - Pipeline Reports - Prospecting Tools - Role-Based Permissions - Sales Forecasting - Sales Pipeline Management - Search/Filter - Segmentation - Shared Contacts - Social Media Integration - Tagging - Task Management - Template Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/203196/Google-Contacts/#features) ### Recognition HubSpot CRM is recognized as a top-rated tool in 3 Capterra Shortlist reports Google Contacts is recognized as a top-rated tool in 4 Capterra Shortlist reports Best Value Contact ManagementSoftware (2023)  Best Value Contact ManagementSoftware (2022)  ### Deployment & support HubSpot CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Google Contacts Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details HubSpot CRM - By HubSpot - Located in United States - Founded in 2012 Google Contacts - By Google - Located in United States - Founded in ## Popular Comparisons [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) $20/month Price $25/month 4.4 Features 4.4 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-152373/Salesforce-vs-HubSpot-CRM) [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.71 (705)](https://www.capterra.com/p/203196/Google-Contacts/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) Contact vendor for pricing Price $25/month 4.6 Features 4.4 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-203196/Salesforce-vs-Google-Contacts) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $20/month Price $14/month 4.4 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/152373-155928/HubSpot-CRM-vs-Zoho-CRM) [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.71 (705)](https://www.capterra.com/p/203196/Google-Contacts/reviews/) vs [Act!](https://www.capterra.com/p/175860/Act/)[3.90 (921)](https://www.capterra.com/p/175860/Act/reviews/) Contact vendor for pricing Price $30/month 4.6 Features 3.9 4.7 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/175860-203196/Act-vs-Google-Contacts) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $20/month Price $7/year 4.4 Features 4.5 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/152373-204998/HubSpot-CRM-vs-Bigin-by-Zoho-CRM) [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.71 (705)](https://www.capterra.com/p/203196/Google-Contacts/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Contact vendor for pricing Price $14/month 4.6 Features 4.3 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-203196/Zoho-CRM-vs-Google-Contacts) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $20/month Price $50/month 4.4 Features 4.3 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/152373-157279/HubSpot-CRM-vs-Dynamics-365) [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.71 (705)](https://www.capterra.com/p/203196/Google-Contacts/reviews/) vs [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (823)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) Contact vendor for pricing Price $20/month 4.6 Features 4.3 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152769-203196/eWay-CRM-vs-Google-Contacts) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (823)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) $20/month Price $20/month 4.4 Features 4.3 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-152769/HubSpot-CRM-vs-eWay-CRM) [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.71 (705)](https://www.capterra.com/p/203196/Google-Contacts/reviews/) vs [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,565)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) Contact vendor for pricing Price $15/month 4.6 Features 4.5 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/79367-203196/ActiveCampaign-vs-Google-Contacts) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (607)](https://www.capterra.com/p/210630/Kylas/reviews/) $20/month Price $250/month 4.4 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/152373-210630/HubSpot-CRM-vs-Kylas) [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.71 (705)](https://www.capterra.com/p/203196/Google-Contacts/reviews/) vs [Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.36 (621)](https://www.capterra.com/p/144340/Nutshell/reviews/) Contact vendor for pricing Price $13/month 4.6 Features 4.1 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/144340-203196/Nutshell-vs-Google-Contacts)