--- title: "Compare HubSpot CRM vs HubSpot Sales Hub 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare HubSpot CRM and HubSpot Sales Hub based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/152373-214215/HubSpot-CRM-vs-HubSpot-SalesHub" page_type: "comparison" language: "en" --- # HubSpot CRM vs HubSpot Sales Hub Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: HubSpot CRMHubSpot Sales Hub2/4 selected [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.5 (506)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) [## HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price $20.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [4,487 reviews](#user-reviews) Positive 4,160 Neutral 239 Negative 88 [## HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.5 (506)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) Starting Price $15.00/month Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [506 reviews](#user-reviews) Positive 468 Neutral 35 Negative 3 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Zoho CRM 4.3 (6,999) * * * Starting Price $14.00 Per User,Per Month Free Trial Free Version * * * User rating 85% of reviewers rated it above 4 stars * * * ### Salesforce Sales Cloud 4.4 (18,810) * * * Starting Price $25.00 Per User,Per Month Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * ### Bitrix24 4.2 (1,005) * * * Starting Price $69.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 82% of reviewers rated it above 4 stars * * * Highest Rated ### Brevo Marketing Platform 4.6 (3,521) * * * Starting Price $9.00 Usage Based,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 13,596 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit Feature ratings Data Security 4.2 Contact Management 4.5 Activity Dashboard 4.4 Contact Database 4.5 Data Import/Export 4.3 72%Fit Missing features Feature ratings Data Security NA Contact Management 4.6 Activity Dashboard 4.4 Contact Database 4.7 Data Import/Export 4.6 User satisfaction User satisfaction 4.5 User reviews[4,487](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.3 Customer support 4.4 User satisfaction 4.5 User reviews[506](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.2 Customer support 4.4 Price starts from Price starts from $20Per User, Per Month - Free version - Free trial Price starts from $15Per User, Per Month - Free version - Free trial Best for Best for The HubSpot CRM is built for growing teams to attract, engage and delight customers. Best for Businesses of all sizes across retail, technology, B2B services, and other industries. Serves solo founders, startups, growing mid-sized teams, and large enterprise sales organizations. ## User reviews Pros & cons Andrea L. Innovation Manager > "The platform is intuitive, reliable, and integrates well with the other tools we use, allowing us to streamline workflows and automate repetitive tasks...." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7185209) AM Anna M. Customer Service Agent > "This hasn't happened to me just a few times, but every time I export a contact from Excel, HubSpot creates new properties if I don’t set everything correctly." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7136732) ET Edward T. Founder and Marketing Strategist > "Records of contacts integrate seamlessly with our e-mail marketing, and the deal pipeline enables me to follow up from initial contact to the signed contract." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7160031) AD Alexandre D. Secretary General > "Secondly, the setup took longer than the time I allowed for it to take, because the entire team needed some time to get used to seeing where to find and how..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7172275) Andrea L. Innovation Manager > "HubSpot also integrates seamlessly with many of the tools we use every day, helping automate routine tasks and improve collaboration between sales, marketing,..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7185209) VR Verified Reviewer Owner > "What I don’t love is the pricing. While HubSpot offers a lot of value, it can become expensive fairly quickly as you add more contacts and as you start..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7120714) CG Christian G. Marketing Operations Manager > "I love the capabilities and power it provides across virtually every marketing function, from email marketing and automation to reporting, lead management,..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7161384) MD Melodie D. CEO > "Rather than receiving a working solution, we were left with an incomplete system, ongoing costs, and a substantial investment of time and resources with..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7166240) AM Anna M. Customer Service Agent > "I love HubSpot CRM for two main reasons: first, it’s free and allows infinity contact list for a small business and secondly, it can be integrated with almost..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7136732) Nicole M. Sales Enablement Consultant > "The absolute worst is email handling, emails to linked inboxes have no settings control and always link to multiple deals; emails linked to Helpdesk don't..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6866721) Estela G. HR Assistant > "It is a user-friendly and effective platform for managing leads, tracking sales, and organizing customer information in one place." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7134758) MS Morgan S. Customer Success Manager > "I do not feel that when you select "monthly" in a quote, or pipeline total, that it calculates accurately with 4.3 weeks in a month, so often times, HubSpot..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6523804) Andrea L. Innovation Manager > "Having all interactions, contacts, and deals in one place has increased visibility and made it easier to manage customer relationships throughout the sales..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7185209) DV David V. Lead Developer > "Duplicate leads, and lead buckets, we had a lot of issues with lead routing and lead attribution for a system that had been inhereted. " [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7044831) VR Verified Reviewer Project specialist > "Besides, we use it to create our Knowledge Base (articles that are then integarted in our platform) and for Hubspot helpdesk (which is our system of helping..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7103301) VR Verified Reviewer Owner > "It's clear that their process is designed to push expensive products, not to help business owners make informed decisions. If you are looking for a company..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#GetApp___7023549) Estela G. HR Assistant > "In addition, its process automation tools help save time by handling repetitive tasks like follow-ups and email tracking automatically." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7134758) ET Edward T. Founder and Marketing Strategist > "In addition, deal stages are too difficult to customize with a lot of clicks." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7160031) Katie C. Growth Consultant > "With Hubspot CRM, I liked that I could create custom properties and have them displayed within the contact records. While the contact records aren't 100%..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102359) ET Edward T. Founder and Marketing Strategist > "Reporting becomes cumbersome if you are doing multiple pipelines." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7160031) AR Andres R. Director > "It has a free tier entry and it’s one of the quickest CRMs to get running,it also has a free plan which is great to get you started and using it" [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7187470) NJT Nusrat Jahan T. Customer Service Associate > "A few tools feel a bit limited on the free plan, and sometimes the loading time is a bit slow when switching between tabs." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7049571) CG Christian G. Marketing Operations Manager > "The platform is intuitive, scalable, and gives teams the tools they need to manage and optimize their marketing efforts effectively." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7161384) BK Bea K. Digital innovation Manager > "I'm using the free version and it does not include fractures for automation and I cannot afford the paid version as my business is still under development." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6598802) CW Connor W. Account executive > "What can I say about Hubspot that hasn’t already been said… HS is truly a great platform, whether for leaner teams or larger teams, Hubspot is a great fit for..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7167415) G-Anne B. HR > "Additionally, if you need to update an email in a sequence, you have to start from scratch, and there is no option to automatically re-enroll previously..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6555665) AD Alexandre D. Secretary General > "Reporting tools provide me with visibility of our progress without having to wait for people to provide data to me." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7172275) MD Melodie D. CEO > "Instead, after nearly 10 months of work, countless meetings, and thousands of dollars in costs, we were left without a fully functional solution." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7166240) MS Martina S. VP > "The interface is clean, navigation makes sense, and core CRM tasks like contact management, deal tracking, and activity logging are straightforward." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7070390) MB Mark B. Owner > "I found it very difficult to integrate this system into my office and unless you have support staff that are good with software I think it may be challenging..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7011859) AM Anna M. Customer Service Agent > "Each time we use a new tool, this allows us to import our contact list from HubSpot." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7136732) KO Katie O. Admin Assistant > "Sometimes it freezes or glitches. When I put the customers phone number, email, and address on the create a contact function it doesn't transfer over when..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6845163) MD Melodie D. CEO > "We purchased the platform after being assured that it could meet our operational requirements and that implementation would be supported by both HubSpot and..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7166240) MD Melodie D. CEO > "Most frustrating was the lack of accountability when it became clear the platform was not meeting our needs." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7166240) Estela G. HR Assistant > "Lead management is efficient, allowing you to track deals and sales progress clearly." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7134758) Harry S. Head of CSM > "HubSpot’s integrations felt shallow and rigid, often needing workarounds or paid add-ons to sync properly." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7070365) Richard M. Founder > "HubSpot CRM is the best way for marketing teams to manage the leads and collaborate with sales." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7187560) RV Ravi V. Quality Analyst > "Most of the useful features are locked so you can only try them if you are will to way a heavy amount as they very pricey." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7017397) LF Luis F. Sales Development Rep > "The built-in automation, email tracking, and integration with marketing tools help streamline workflows and improve team efficiency. While some advanced..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6841473) VR Verified Reviewer Founder, Financial Advisor > "It takes time to understand what features you can get the best use of, and before you realize it, you may be paying a high price point for something you may..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7057552) AD Alexandre D. Secretary General > "If you need to manage customer information and enhance team efficiency, HubSpot CRM is a great option." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7172275) Sean H. COO > "Was assigned Lupo Digital onboarding and not able to be reassigned due to their own internal processes." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7084434) SH Sonia H. Head of Ambient Products > "Hubspot CRM analysis and reporting tools provide us with truthful insights that help us measure and optimize our customer relationships." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6494065) AH Adele H. Sales Specialist > "That free plan is not enough for clear management of large contact lists, and subscriptions are pricey" [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6751499) AF Andrea F. Founder > "We use the free version that is packed with robust features like contact management, email tracking, and a customizable sales pipeline, that makes the app..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6583000) GF Gareth F. Managing Director > "You cannot automate emails to your customers unless you purchase the marketing add on (+$1k/mo)." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6625276) VM Valentina M. Sales and Marketing Manager > "HubSpot CRM has customer segmentation features which helps us to categorize customers in order to offer them with personalized support services based on their..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6840041) VR Verified Reviewer Sales Agent > "Can be a bit confusing for beginners" [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7117265) Hampson S. Project Manager > "Streamlined sales and marketing are achieved through HubSpot CRM's automation and email tracking features. While great for small businesses, advanced features..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#GetApp___6806342) AZ Arpad Z. Senior software consultant > "the company really needed a CRM system, as before we had none and the sales-pipeline follow-up was not centralized and controlled." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6550971) Zach P. Marketing Coordinator > "HubSpot integrates all of our sales, marketing and customer service into one visually appealing interface that is easy to navigate and work inside." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7106997) AR Andres R. Director > "It can also get very expensive with the paid plans" [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7187470) CS Christina S. Area Director of Sales > "Hubspot CRM offers comprehensive reporting tools that enable us to generate updated insights that help us improve our customer relationships." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6544349) Arjun K. Co-founder > "Additionally, the Stripe integration for billing is sub-par - we cannot connect one hubspot account to multiple recurring subscriptions on stripe - so we had..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6101968) VR Verified Reviewer Sales Coordinator > "I like the ease of use of consolidating the Deals, companies, tickets and also managing hubspot with our design department to communicate designs all in one..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7075646) OL Ollie L. RevOps Analyst > "Lead scoring can be a bit complex and clunky and is one thing that has frustrated me in the past, although there have been some recent updates/releases to..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6820018) SO Scarlett O. Business Development Specialist > "I enjoyed the power it gave me as a user to view reports and the organic nature of its systems" [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7158986) DD Dennis D. Business Owner > "The AI Integration is kind of annoying and I don\[t find it works very well." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7072257) NS Natalie S. Senior immigration Advisor > "I like because allows multiple integration such as calendar integrations, marketing tools integrations and social media integration." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6778484) Hannah K. Vice President > "The UI is not as intuitive as other CRM's." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7071282) VR Verified Reviewer Head on Sales Operations > "What I appreciated most is that the software encompasses the entire customer journey, from lead generation to customer service, eliminating the need to switch..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6552277) Nicole M. Sales Enablement Consultant > "Service module needs a lot of work before it will do everything I consider base requirements of a ticketing system." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6866721) CC Chad C. District Manager > "HubSpot CRM provides the most efficient customer engagement tools like live chats which help us interact freely with customers." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6718342) AQ Anthony Q. Customer Support Specialist > "Despite the overall good communication of service disruptions mentioned in my overall experience, they do always end up causing road blocks in proceeding with..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6713949) RD Richard D. Operations Manager > "The ability to customize the stages of your deal workflow and customize the data logged for customers/deals/etc... is nice." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6584701) KLF Kam Ling F. Founder > "It currently allow sending up to 500 emails per day and it just send out 5-10 emails per minute which will damage the open rates." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6149814) Ankith T. Software Developer > "What I like most about HubSpot CRM is how easy it is to keep track of customers and sales in one place." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7186763) AL Ariel L. Director of Customer Support and Success > "Some features/needs do not get prioritized due to multiple industries using the system." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6827670) AW Adam W. Founder > "I also integrated the APIs into my product workflow which made it incredibly easy to sync my SaaS product with my CRM." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7022335) VR Verified Reviewer Owner > "Customer Service Broken booking system and pushy sales tactics." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#GetApp___7023549) Derek H. Account Manager > "The fact we can have a shared database of contacts, see the latest activity across the team with them and assign them to various people has really changed how..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6794116) SG Sara G. Content Strategist > "It was almost too big — hard to find my way around to what I really needed for my client's specific use cases." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6762738) AR Alejandro R. Marketing Manager > "Some of the most useful features include, call, email and meeting interactions’ logs which have saved me hours each week." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6775373) AZ Anna Z. Life and Career Coach, HR Consultant > "Too many options when it comes to the deals/associations page--hard to navigate" [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6768370) OL Ollie L. RevOps Analyst > "Very good all-rounder, enabling us to operate efficiently across all areas of our GTM function (marketing, sales, customer success)." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6820018) VR Verified Reviewer DATA ANALYST > "For small firms, it can be expensive, and the free version has fewer functionality." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6633080) Brittni Harpole C. Customer Service Representative > "I like the available customer engagement tools especially the live chatting tool which makes it possible to share updates with customers quickly." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6777523) Katie C. Growth Consultant > "Even though it's all within one ecosystem, it wasn't nearly as intuitive as I would've liked." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102359) TC Torey C. Junior Golf Tournament Manager > "Use it to track leads, make your content personable, and make team collaboration easier than evet." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102168) AF Andrea F. Founder > "For a small team like ours, the cost of scaling to paid plans is expensive compared to other options." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6583000) RV Ravi V. Quality Analyst > "The interface is easy to understand and the free plan is also helpful in getting started and testing how things work in the CRM" [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7017397) Hannah K. Vice President > "The UI is not as intuitive as other CRM's." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7071282) KA Khyan A. SDR > "The interface is clean, simple, and just makes sense, which makes it way easier to actually use day-to-day." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7098942) Katie C. Growth Consultant > "Even though it's all within one ecosystem, it wasn't nearly as intuitive as I would've liked." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102359) VR Verified Reviewer Sales Agent > "Clean and user friendly dashboard" [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7117265) PS Pawel S. Head of Retail > "Not as intuitive and ui needs improving." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6613662) FC Florencia C. Product Onboarding Specialist > "What I appreciate most about HubSpot CRM is how intuitive and easy it is to use, even for people without a technical background." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6808021) BS Bonile S. Business Development > "Not the easiest to implement." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___4120813) NS Natalie S. Senior immigration Advisor > "I like because allows multiple integration such as calendar integrations, marketing tools integrations and social media integration." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6778484) MB Mark B. Owner > "I found it very difficult to integrate this system into my office and unless you have support staff that are good with software I think it may be challenging..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7011859) AW Adam W. Founder > "I also integrated the APIs into my product workflow which made it incredibly easy to sync my SaaS product with my CRM." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7022335) Harry S. Head of CSM > "HubSpot’s integrations felt shallow and rigid, often needing workarounds or paid add-ons to sync properly." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7070365) EB Eric B. Agent, Principle > "The integration with third party softwares make this CRM a cruicial tool to online businesses and campaigns." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6636828) HI Harieth I. Sales representative > "the integration with other apps could be at times a little tedious." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6660345) VP Vikas P. Director > "Hubspot has an amazing number of integrations and the apps it doesn't have native integrations for, it is very easy to automate using tools such a Zapier and..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6702465) SB Stephan B. Digital Marketing Manager > "Lacks some integrations that could really set it over the top." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6655194) DL Darlene L. Estimator-Estimating Coordinator > "I use HubSpot daily and it is very easy to use and to manage all my information in one place. " [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#SoftwareAdvice___7118668) VL Valerian L. Support > "I think HubSpot isn't quite easy to use." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___5076152) AP Alexandra P. Retirement Plan Consultant > "I've been using HubSpot for over a year now, and honestly, it's been really easy to get the hang of it." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7126360) BD Brendan D. Sales > "It was a little difficult to get used to, but not much worse than any other CRM." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___4030543) JC Joel C. Customer Success Manager > "I found Hubspot very easy to pick up and was using it daily after only an hour of playing around with the system." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6555695) BV Bart V. Office Manager > "HubSpot is not the easiest tool to use." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___4890387) Eric T. Managing Member > "HubSpot CRM is incredibly easy to spin up and begin using. " [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7083063) Mehandi I. Sales & Marketing Automation Specialist > "there is no any aspect of the product which I have found difficult to use." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___3446426) MD Melodie D. CEO > "We purchased the platform after being assured that it could meet our operational requirements and that implementation would be supported by both HubSpot and..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7166240) Nicole M. Sales Enablement Consultant > "Service module needs a lot of work before it will do everything I consider base requirements of a ticketing system." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6866721) AD Alexandre D. Secretary General > "If you need to manage customer information and enhance team efficiency, HubSpot CRM is a great option." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7172275) NA Nathan A. CEO Founder > "Everything was good, until I got the discount, it should have continued to function the same, but instead we had issues which pretty much forced us to pay the..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6443109) SH Sonia H. Head of Ambient Products > "Hubspot CRM analysis and reporting tools provide us with truthful insights that help us measure and optimize our customer relationships." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6494065) AL Ariel L. Director of Customer Support and Success > "Support can be challenging to work with at times." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6827670) VM Valentina M. Sales and Marketing Manager > "HubSpot CRM has customer segmentation features which helps us to categorize customers in order to offer them with personalized support services based on their..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6840041) SA Shriyani A. Assistant manager > "The least thing which no one like in this customer relationship management software is its features which hard to find." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___5085898) [View Reviews](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) SS Stacy S. Sales Marketing Coordinator > "The seamless integration with marketing tools and automation features helps streamline the entire sales pipeline, making..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7180457) VR Verified Reviewer Business Development > "Advanced forecasting and territory management may not meet needs of large, complex sales teams." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7046801) SS Stacy S. Sales Marketing Coordinator > "It centralizes all sales activities—contact management, deal tracking, email communication, and reporting—into one..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7180457) VR Verified Reviewer Consultant > "The implementation of workflows is tedious and can necessitate a HubSpot expert to be employed." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7080293) Jerguz A. Project Manager > "I like HubSpot Sales Hub for its detailed features when it comes to dividing up contacts and seeing the activities done in..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7118731) AG Ana G. Business development > "There are also times when i search a specific person and the search bar results do not match." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6808795) VR Verified Reviewer Business Development > "All-in-One Unified CRM Platform that combines marketing, sales, service, chat, and CRM in one hub—no need for shoehorned..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7046801) Laurie M. BDR > "I am not a big fan of the task manager yet, I am still learning to search and manage tasks but it does not seem that I can..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7001761) Branko J. Sales Operations Associate > "What I liked most about HubSpot Sales Hub was how easy it was to use while still giving our team powerful tools like..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7129510) Willem G. Commercial manager > "The pricing became ridiculously expensive." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7155807) NW Nolan W. Head of Sales > "Sales Hub replaced the Prospecting Hub on Hubspot, and I love the streamlined nature of keeping up with Tasks due, overdue..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6769814) Himaanshu L. Team Lead- Customer Success > "The cost is on higher side, and it takes time to understand functions." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6681832) Sara Gabriela C. Outdoor Living Consultant > "While it is very helpful to receive, track, and organize leads; you can also get live notifications, replies, or changes..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6776137) FrR Fka runo R. Manager > "The only problem is the price – it can get expensive as the team grows." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527) Eric T. Managing Member > "We ended up moving the client to a third party provider that had a more feature rich application" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7101705) MW Maxi W. Controller > "Basically every automation feature comes with high additional costs." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6665091) LM Lindsey M. Director of Marketing Operations > "The HubSpot Sales Hub has been a good way for us to monitor sales efforts with both employees and contractors" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6829688) JW James W. Revenue Ops Manager > "The level of customisation and functionality on the sales side is lacking compared to other providers such as Salesforce." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6299616) Jerguz A. Project Manager > "Easier to flip from one contact card to another would be a good start" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7118731) Brandon E. Sales Specialist > "In certain cases, Hubspot will mark the email as invalid, causing a bounce." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238660) KK Kayla K. Sales Enablement > "The integration with our CRM and automation features makes tracking and managing leads super easy." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6681083) RC Rafael C. ENGINEER > "It is difficult to use for the post sales teams that need to keep track of each item in the warehouse." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6038593) Willem G. Commercial manager > "The product is very good.its super easy to use the support is awesome and the system has great integrations" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7155807) VR Verified Reviewer CTO > "The list building and mailing functions are a little bit tricky." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6150256) SJ Stefanny J. Project Manager > "The mobile app is clean and lets me move deals while standing in airport security." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6847265) Miodrag C. Enterprise Account Executive > "Sometimes it is not that easy to catch if it fails to associate an owner for example, sometimes you simply have to dig..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6180629) Babatunde O. SEO Marketer > "Hubspot sales hub's prospecting and lead generation features helps our business grow." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6794847) VR Verified Reviewer VP of Sales and Marketing > "There are some nuances that make the solution clunky like the email template builder and the custom analytics dashboard..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4573768) JM Jeff M. Account Manager > "It's easy enough to set up automations and tracks a large nmubers of contacts and interactions very well for the price you..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6885394) VR Verified Reviewer Owner > "Hubspot gets more expensive with the more features that you need." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238607) FrR Fka runo R. Manager > "It helps us keep track of customers, follow up, and organize our work better." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527) MB Michael B. Director > "I would say the negative aspects of Hubspot CRM are, the need for paid plugins, and complicated pricing structure." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4541843) BN Bolortuya N. Business Operations Manager > "It can house thousands of leads and customers allowing us to have all of our customer lists on one place which allows easy..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6066935) JB Joel B. Administrative Secretary > "The user interface could be better, even after using it for a while, I find it difficult to navigate when I am doing more..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991) Babatunde O. SEO Marketer > "Apart from that we are able to add teamates which also makes smart collaboration possible." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6794847) HG Haley G. Sales Admin > "My only complaint so far has been the transfer of our CRM data over from our previous software to this one." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4517208) SJ Stefanny J. Project Manager > "Still, we’re watching costs as we scale and hope AI reporting matures, but the ROI so far is a clear win." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6847265) ML Mark L. VP, Sales > "Too many sales and marketing emails until I turned that off in my preference center." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4289288) TL Thomas L. Marketing Director > "Broad range of very useful features which combine to offer great sales tools - would say it's almost indispensable to our..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6869289) Nicole J. Co-Founder > "The automatic contact log through Gmail integration can be overwhelming - it captures everything and adds a lot of noise..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3114435) DH Daniel H. Community Marketing Specialist > "Sales Hub integrates effortlessly with our outbound enablement tech." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6690615) JM Jordano M. Técnico telecom > "I didn't like the phone call, we have to click many times to make just one call" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4525234) TS Theresa S. Senior Account Executive > "Best are the functions Sequences, Snippets and Task Management" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6789660) JB Joel B. Administrative Secretary > "A couple of things make it difficult for me to use HubSpot Sales Hub." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991) AG Ana G. Business development > "Overall it helped me track my deals and emails well." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6808795) AS Anushka S. Content writer > "There are occasional bugs and glitches in the platform.2." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4996467) MP Mateja P. Talent Acquisition Manager > "The biggest advantage is the sequences and collaboration across the entire customer team." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6829277) VR Verified Reviewer Director of Sales and Marketing > "I have had some issues with how documents are managed and I did have a request for the ability to add customizable task..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#GetApp___3185472) LB Lindsey B. Relationship Director > "We were mandated to use HubSpot in my previous sales role and I fund it to be pretty useful." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6685682) SS Steven S. Managing Member > "Barrage of recommendations to upsell can be distracting from actual use of the product." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4362352) AG Annie G. Marketing Manager > "It has a lot of features and opportunities for both sales and marketing teams" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6635489) OS Oliver S. Commercial Director > "There is nothing I don't like about the software, the most important thing prior to rolling it out however is to make sure..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3166030) NC Natalie C. Business Development Advisor > "My clients were able to follow along and assess the progress on their end with zero difficulty." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6816342) SG Sofia G. Recruitment consultant > "for someone who may not be good with systems it could have been quite difficult for someone to use." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4598857) WO William O. BDR > "It's simple and powerful. If you want to use it in a basic CRM way, it can do that." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6626296) AD Alioune D. CEO > "It's a bit expensive for my taste, he thought about reviewing the price" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4419769) Brandon E. Sales Specialist > "Not only does it allow us to monitor all of our potential clients, but it also makes our daily contact much less stressful." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238660) NM Nessim M. Head of Marketing > "Design outdated" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4323781) CI Christine I. Business Intelligence Analyst > "It has extensive lead scoring capabilities that help us to identify and focus on promising leads." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597) KM Kristen M. Hubspot Admin > "Also YOU CAN'T CREATE A CUSTOMISED MEETING BOOKING CONFIRMATION - what...???!!!" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3180865) TR Tomi R. Marketing and Sales Advisor > "The HubSpot Sales Hub is my go-to product for managing my own sales and those of my sales team." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6424583) PM Patrick M. Senior Enterprise Account Executive > "They know this, and it's their way of forcing you to purchase a more expensive version of their software." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3115984) CI Christine I. Business Intelligence Analyst > "Hubspot sales hub has been a great cornerstone that has enabled us to accelerate sales and effectively track leads." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597) AB Audrey B. Marketing strategy manager > "it is quite expensive." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4373022) FrR Fka runo R. Manager > "The reporting is useful too, though there’s a bit of a learning curve." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527) KM Kristen M. Hubspot Admin > "There are some key things that are missing that Hubspot seems completely uninterested in fixing." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3180865) CI Christine I. Business Intelligence Analyst > "The analytics it provides us with, have been valuable in helping us to make data driven sales strategies." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597) PM Patrick M. Senior Enterprise Account Executive > "Otherwise, it gets lost in the activity feed for that client." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3115984) DG Daniela G. Founder > "Very good product that offers interesting features in the free version." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6752384) Kristi A. PR & Marketing Manager > "The tiered plan system is a bit frustrating when you (understandably) find out that you don’t have access to the most..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___2813226) DMC Dawn-Marie C. Tradeshow Sales Management > "Following the lead progression is simplified and intuitive." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6660706) Juan M. Growth Marketer > "Workflow automation faces the same problem. As you start sophisticating your sales and marketing operations Hubspots tools..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3057578) Brittney B. Account Manager > "They had some great reporting features too." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6511569) PM Patrick M. Senior Enterprise Account Executive > "There's no way to track that message." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3115984) Brittney B. Account Manager > "There are support tools out there and there is so much you can do." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6511569) VT Vimal T. Founder > "HubSpot is great but the information or the ideas documented may be not for all kind of business specially for our..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___2608565) FrR Fka runo R. Manager > "Overall, it’s added real value to our workflow."" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527) VR Verified Reviewer Consultant > "Although calling directly from HubSpot is a great feature, it was not possible to call to some specific countries at all..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3030907) Abhishek S. Associate Consultant > "Its categorization is really impressive as it allows to classify every stage of the sales process in detail - from lead..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4350510) PM Patrick M. Senior Enterprise Account Executive > "This is incredibly annoying as your doubling the tasks." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3115984) NW Nolan W. Head of Sales > "Sales Hub replaced the Prospecting Hub on Hubspot, and I love the streamlined nature of keeping up with Tasks due, overdue..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6769814) VR Verified Reviewer VP of Sales and Marketing > "There are some nuances that make the solution clunky like the email template builder and the custom analytics dashboard..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4573768) DMC Dawn-Marie C. Tradeshow Sales Management > "Following the lead progression is simplified and intuitive." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6660706) JB Joel B. Administrative Secretary > "The user interface could be better, even after using it for a while, I find it difficult to navigate when I am doing more..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991) Miodrag C. Enterprise Account Executive > "The support and articles you can find online for guidance are limitless!" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6180629) JB Joel B. Administrative Secretary > "A couple of things make it difficult for me to use HubSpot Sales Hub." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991) SS Sara S. Inside Sales > "Hubspot Is a very detailed CRM with all the possible customization that you need." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4199565) SG Sofia G. Recruitment consultant > "for someone who may not be good with systems it could have been quite difficult for someone to use." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4598857) Kyle M. Account-Based Marketing Manager > "Hubspot has become so integrated into our day-to-day operations that all new platforms we intend to use must first prove..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3534159) ST Steve T. Owner > "For me the customer service and big cost for paid options is a HUGE drawback." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899) FF Fabio F. HeadOps > "Integration is seamless, and requires no effort to get everything running." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4468075) KM Kristen M. Hubspot Admin > "Honestly, being a Hubspot customer is a very frustrating experience." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3180865) [View Reviews](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) ## User interface [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) 4.51 (4,487) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/) 4.53 (506) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important HubSpot CRM Top features 49/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/152373/HubSpot-CRM/#features) HubSpot Sales Hub 21/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/214215/HubSpot-SalesHub/#features) ### Recognition HubSpot CRM is recognized as a top-rated tool in 5 Capterra Shortlist reports HubSpot Sales Hub is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support HubSpot CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos HubSpot Sales Hub Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details HubSpot CRM - By HubSpot - Located in United States - Founded in 2012 HubSpot Sales Hub - By HubSpot - Located in United States - Founded in 2012 ## Popular Comparisons [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $20/month Price $25/month 4.4 Features 4.4 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-152373/Salesforce-vs-HubSpot-CRM) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.53 (506)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $15/month Price $25/month 4.4 Features 4.4 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-214215/Salesforce-vs-HubSpot-SalesHub) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $20/month Price $14/month 4.4 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/152373-155928/HubSpot-CRM-vs-Zoho-CRM) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.53 (506)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $15/month Price $14/month 4.4 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-214215/Zoho-CRM-vs-HubSpot-SalesHub) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $20/month Price $7/year 4.4 Features 4.5 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/152373-204998/HubSpot-CRM-vs-Bigin-by-Zoho-CRM) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.53 (506)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $15/month Price $7/year 4.4 Features 4.5 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/204998-214215/Bigin-by-Zoho-CRM-vs-HubSpot-SalesHub) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) $20/month Price $250/month 4.4 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/152373-210630/HubSpot-CRM-vs-Kylas) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.53 (506)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) $15/month Price $250/month 4.4 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/210630-214215/Kylas-vs-HubSpot-SalesHub) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $20/month Price $50/month 4.4 Features 4.3 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/152373-157279/HubSpot-CRM-vs-Dynamics-365) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.53 (506)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/) $15/month Price $19/month 4.4 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-214215/Pipedrive-vs-HubSpot-SalesHub) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (826)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) $20/month Price $20/month 4.4 Features 4.3 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-152769/HubSpot-CRM-vs-eWay-CRM) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.53 (506)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $15/month Price $50/month 4.4 Features 4.3 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/157279-214215/Dynamics-365-vs-HubSpot-SalesHub)