--- title: "Compare HubSpot CRM vs monday CRM 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare monday CRM and HubSpot CRM based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/152373-245800/HubSpot-CRM-vs-Monday-CRM" page_type: "comparison" language: "en" --- # monday CRM vs HubSpot CRM Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: monday CRMHubSpot CRM2/4 selected [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.7 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) [## monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.7 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting Price $12.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [466 reviews](#user-reviews) Positive 453 Neutral 8 Negative 5 [## HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price $20.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [4,487 reviews](#user-reviews) Positive 4,160 Neutral 239 Negative 88 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 13,596 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 78%Fit High performer Feature ratings Data Security 3.5 Contact Management 4.5 Activity Dashboard 4.6 Contact Database 4.6 Data Import/Export 4.3 82%Fit High performer Feature ratings Data Security 4.2 Contact Management 4.5 Activity Dashboard 4.4 Contact Database 4.5 Data Import/Export 4.3 User satisfaction User satisfaction 4.7 User reviews[466](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.5 Customer support 4.6 User satisfaction 4.5 User reviews[4,487](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.3 Customer support 4.4 Price starts from Price starts from $12Per User, Per Month - Free version - Free trial Price starts from $20Per User, Per Month - Free version - Free trial Best for Best for Best for mid and small businesses, monday CRM is a fully customizable and AI-based CRM that enables revenue to sell faster and streamline communications with innovative tools. Best for The HubSpot CRM is built for growing teams to attract, engage and delight customers. ## User reviews Pros & cons SG Simran G. Senior Client Success Manager > "From start to finish we've slowly started bringing over our departments onto CRM - starting with customer success into sales & services and now..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134314) Ashley N. Founder, Marketing and Operations Specialist > "A few of the preset functionalities have a few gaps. When mporting leads from another platform, the creation log cannot backlog the original..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7137353) AR Anais R. COO > "It works especially well for managing projects and workflows in one place. While there’s a bit of a learning curve to unlock its full potential,..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7140202) DM Desiree M. Founder > "That means an email about Deal A will also show up under Deal B and Deal C if the same contact is linked, which can create confusion for reps..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134288) SC Starla C. Project Manager > "I also really love the ability to track and visualize data through as microscopic of a lenses as needed with the use of custom filters and..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134356) SC Starla C. Project Manager > "Also the ability to have boards that allow you to track multiple levels of subitems currently feel very limiting as a feature." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134356) PK Patrick K. Vice President at JPK and Associates, Inc. > "I can see in a flash where my prospects stand thanks to interactive status buttons ("To follow up", "In negotiation", "Won")." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7152111) SE Sandy E. Office Administrator > "I am not a huge fan that some features don't cross over between the two platforms of the CRM and work management, and also, I do wish that it was..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134737) DM Desiree M. Founder > "Email tracking gives you visibility into when recipients open and click, which is great. " [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134288) SC Starla C. Project Manager > "However, that level of customization, can feel overwhelming and like it comes with confusing guardrails." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134356) KT Ken T. Marketing > "The ability to tailor pipelines, automate follow-ups, and integrate with tools like Slack and Gmail has helped us streamline a lot of our manual..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865580) PB Patrick B. Business Development Specialist > "Something I don't like as much is the email feature, it feels clunky to me and unintuitive, and there are times where I have to write my email in..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865146) OP Onuora P. Sales representative > "It’s especially helpful when you’re juggling multiple stakeholders or managing different stages of a project within your CRM." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7146939) VR Verified Reviewer CRM Manager > "The customer support is very weak and also there are many lags in the crm as well, it can be better in terms of UI and need in person demo to..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6602004) KK Kadance K. Office Manager > "It’s a flexible and visually appealing platform that makes it easy to manage leads, track progress, and collaborate with my team. Once I got past..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865049) DL Dan L. Customer Care Specialist > "Initially I was intimidated and it was hard to understand, but overall its the same as other CRM software ive used but it has a built in..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7022065) JR Jade R. Administrative Assitant > "It's been extremely helpful in organizing my daily work tasks, tracking progress within various teams, and tracking meetings and notes." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865248) VR Verified Reviewer Brand and Product marketing lead > "There are too many features sometimes it looks cluttered and confused where to go and what to do and UI is also confusive" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6596662) SG Simran G. Senior Client Success Manager > "Incredibly easy to set up - within the space of 1 day you can quickly find your feet around monday crm and get it off the ground and in use,..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134314) AC Amelia C. Director of Impact > "I'm sure that monday has this capability, but it is taking me a bit longer to navigate it as it is less intuitive." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865076) OP Onuora P. Sales representative > "The interface is clean and intuitive, and I can keep everyone in the loop without switching tools." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7146939) VK Veronika K. Administrator > "Its a bit cluttered, things are very close together and some things are difficult to access for my older coworkers." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865052) AR Anais R. COO > "Overall, it’s been a really valuable tool for organizing work and improving visibility across teams." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7140202) VR Verified Reviewer Director of Sales and Marketing > "Some plug ins are difficult to integrate with Monday.com." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6866193) MM Marcelo M. CEO > "The flexibility to customize boards and automate processes makes it incredibly efficient for both strategic planning and hands-on execution." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865111) MP Marlon P. Owner > "The cost - I can't purchase 1 seat as I am a solo operator." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865595) DM Desiree M. Founder > "Overall, I love it and recommend it for most companies that are starting with monday.com The email functionality that it adds is great!" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134288) HF Haley F. Strategic Assistant > "I personally find the automations a little bit confusing." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865112) VR Verified Reviewer Virtual assistant > "While it’s not the cheapest option, the amount of organization, time savings, and team coordination it offers can make it worth the investment,..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6874146) BE Bakka E. invetory officer > "I wish they could refund me the subscription that i wasted while using this software." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6486902) TC Tara C. Owner > "It allows us to keep track of our clients and as a small business this is very important as it’s just the 2 of us." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865127) Amanda G. Human Resources Generalist > "The inability to do content searches using MondayDoc is a notable omission from Monday.com." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___5020209) KK Kadance K. Office Manager > "It makes it easy to tailor workflows to fit exactly what my team needs, while keeping everything organized and easy to track at a glance." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865049) David O. Reviewer > "It may not be the best fit for larger enterprises or organizations with more complex sales processes." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___4401190) VR Verified Reviewer Managing Director > "Linking that to works management has been a massive plus for us, keeping track of deals within the ops team has been a pain." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382) JM Jenn M. Executive Producer > "I form function is very basic and not visually appealing - I had planned to use it for lead capture of new prospects but it's pretty ugly so I'm..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3480186) VR Valerie R. Northwest Regional Manager > "I like the idea that the person who comes into my role after me will be able to access the entire history of customer interactions and be caught..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865434) Amanda G. Human Resources Generalist > "There is nothing I don't like about Monday.com CRM so far, except that it doesn't integrate with our SAP product." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___5020209) OP Onuora P. Sales representative > "I’d definitely recommend it to anyone who wants more visibility and control over their customer journey." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7146939) Minsu K. CEO > "All board members are unable to copy workspaces." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___4416140) TG Taylor G. Manager, Finance and HR > "It's been overall good, a solid 7.5/10 experience - Our team is super technically adept, so we were able to get into the weeds and do some..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7089128) FA Francisco A. EA to the VP of Sales > "The way it is set up it gets to the point where you just have far too many boards and its hard to keep track of, you need boards to keep track of..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3489840) KT Ken T. Marketing > "We've been using Monday.com CRM to manage our sales pipeline and team workflows, and overall it’s been a solid tool." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865580) Keri K. Systems Manager > "This is generally fixable by archiving items and reducing board content, but it's one of the areas that seems a bit bogged down when we have a..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3477712) VR Verified Reviewer Managing Director > "The interface is clean and intuitive, so the team actually uses it every day (have lots of non techy people so this helps)." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382) Greg W. Operations Manager > "Invoicing tracking for multiple projects connecting to a summary or dashboard has proven to be difficult to set up." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491188) JI Jenn I. Chief Experience Officer > "In less than a week I was able to set up the system and implement a fully automated system for deal management." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865599) Mohammad Bilawal B. Field and Digital Marketing Manager > "I would say as there are many functions available within Monday.com which makes it difficult for big organisations with 1000s of people to use it..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3254828) MB Mark B. Owner > "I thought Monday CRM was very good and offered good Security, Value for Money, Customer Support, Email, Lead Management" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7042537) DT Daichi T. Business Development Manager > "We often missed our client agreement due date because there is no platform to manage it with reminder or automation." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3476501) Ava H. Staff Software Engineer > "Setting up follow-up reminders helped me stay on top of client interactions without missing important deadlines." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6556911) TB Todd B. Director > "Monday.com has a bigger interface, which sometimes makes it harder to put as many things on a page as I wish." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491250) VR Verified Reviewer Managing Director > "Email tracking is a big win, that's helped keep sales team honest and improved visibility a lot." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382) Sam L. Broker Associate > "Also have had some issue with tracking activities and losing some meeting notes which can sometimes be unreliable." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3499330) MM Marcelo M. CEO > "As a project manager, what I like most about monday CRM is how seamlessly it integrates into my daily workflow." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865111) JB Jenny B. Project Manager > "When you make copies, it’s a little annoying having to always delete the copy out of the copied item but otherwise LOVE MONDAY!" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487482) KT Ken T. Marketing > "Great UI/UX for tracking leads and stages" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865580) MK Macy K. Marketing Manager > "Sometimes, when you upload files, it can be a bit glitchy and takes a while for another user to see." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487171) VR Valerie R. Northwest Regional Manager > "It organizes my contacts so neatly and makes partner management less overwhelming." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865434) Keri K. Systems Manager > "On large boards, we begin seeing glitches, like time tracking not immediately working properly." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3477712) PD Pat D. Sr. Director, Finance > "Monday has been easy to work with and implement, works for multiple departments across the company, and makes project tracking super simple." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6788475) Robin L. Founder, Consultant > "The system has crashed a few times due to technical errors and we do really rely on Monday.com so that hasn't been ideal." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3477294) BF Beatriz F. Mkt and sales manager > "I would like to sign up eventually because I really adapted to the tools and it has great use in daily tasks and projects management." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6512462) MM Megan M. Business Development Managerr > "Copying subitems from board to board is a bit tricky as they go out of order." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3312995) HF Haley F. Strategic Assistant > "The rep I spoke with was very patient with me, answered all of my questions, and even sent a video recording to explain something to help me..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865112) SL Sangwoo L. Vice President > "Pro version is losing some features such as multi-level permissions" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491450) JI Jenn I. Chief Experience Officer > "It’s super easy to set up automations and any question I had I could do a quick Google search and an easy to follow tutorial was available." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865599) BT Benjamin T. Product Manager > "Lacks a good way to track activities and is buggy with a lot of data" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3492545) Ramon Antonio B. Owner > "I like it because I can set reminders, schedule actions based on events, and send follow-up emails automatically." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___5049195) EN Erin N. Partnership Lead > "I do get some error messages when trying to update tasks and change the view." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487382) AC Avery C. Founder > "The functionality of Monday for the low cost is an enormous benefit to our organization." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865195) LM Luke M. Owner > "Additionally, the expanded view of items is customizable but not the best." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3477851) Rian M. Founder > "I really love the customization and Ui design." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6782595) SW Sean W. CDO > "The mobile app is buggy and often has connection issues. " [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3492795) PB Patrick B. Business Development Specialist > "Overall i have had a good experience with monday, it helps me and my team stay organized and on the same page" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865146) TP Thomas P. Managing Partner > "Items that fall to the bottom of the lead tracking list get easily forgotten." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3492118) VR Verified Reviewer Managing Director > "We've tried and failed with a few CRMs over the years but Monday has stuck which is amazing." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382) VV Vyshna V. technical project manager > "I only feel bit frustrated when the Monday portal goes down, as my whole work depends on this CRM" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487186) Eudys Rafael M. Sales clerk > "I really like it, I was able to connect my Gmail account without problems and manage all my emails directly from the platform." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___5064974) SL Stephanie L. Tour Manager > "However, we had months of inconsistencies and threads not logging." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491242) SG Simran G. Senior Client Success Manager > "Incredibly easy to set up - within the space of 1 day you can quickly find your feet around monday crm and get it off the ground and in use,..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134314) DD Dustin D. Strategic Relations Coordinator > "It is really hard to implement because of how much you can do." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487392) OP Onuora P. Sales representative > "The interface is clean and intuitive, and I can keep everyone in the loop without switching tools." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7146939) VR Verified Reviewer Director of Sales and Marketing > "Some plug ins are difficult to integrate with Monday.com." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6866193) VR Verified Reviewer Managing Director > "The interface is clean and intuitive, so the team actually uses it every day (have lots of non techy people so this helps)." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382) Amanda G. Human Resources Generalist > "There is nothing I don't like about Monday.com CRM so far, except that it doesn't integrate with our SAP product." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___5020209) AC Amelia C. Director of Impact > "The user interface is sleek and attractive, and I find the platform easy to navigate." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865076) PD Payton D. sales > "We currently do not have it integrated with any other software or websites." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487544) VR Verified Reviewer Operations Manager > "overall Monday CRM is great for integration for it's price range" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6670797) RM Rylie M. Account Manager > "Integration was the hardest part about the Monday Sales CRM." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491697) PTCH Princess Terana Caram H. Freelancer > "It is so easy to use based on my own experience. When I integrated it to my business, it runs smoothly." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___4619481) DL Dan L. Customer Care Specialist > "Initially I was intimidated and it was hard to understand, but overall its the same as other CRM software ive used but it has a built in..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7022065) TP Tom P. Export Sales > "Integrations are also great." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3494966) VV Vyshna V. technical project manager > "I only feel bit frustrated when the Monday portal goes down, as my whole work depends on this CRM" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487186) AR Anais R. COO > "It works especially well for managing projects and workflows in one place. While there’s a bit of a learning curve to unlock its full potential,..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7140202) Valor L. Growth Manager > "Took me a while to research and I still can't fully harness Monday for my own use." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3289932) PK Patrick K. Vice President at JPK and Associates, Inc. > "I can see in a flash where my prospects stand thanks to interactive status buttons ("To follow up", "In negotiation", "Won")." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7152111) TP Tom P. Export Sales > "I really struggled to get older members of the company to use it." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3494966) AR Anais R. COO > "Overall, it’s been a really valuable tool for organizing work and improving visibility across teams." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7140202) VR Verified Reviewer CRM Manager > "The customer support is very weak and also there are many lags in the crm as well, it can be better in terms of UI and need in person demo to..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6602004) [View Reviews](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Andrea L. Innovation Manager > "The platform is intuitive, reliable, and integrates well with the other tools we use, allowing us to streamline workflows and automate repetitive tasks...." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7185209) AM Anna M. Customer Service Agent > "This hasn't happened to me just a few times, but every time I export a contact from Excel, HubSpot creates new properties if I don’t set everything correctly." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7136732) ET Edward T. Founder and Marketing Strategist > "Records of contacts integrate seamlessly with our e-mail marketing, and the deal pipeline enables me to follow up from initial contact to the signed contract." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7160031) AD Alexandre D. Secretary General > "Secondly, the setup took longer than the time I allowed for it to take, because the entire team needed some time to get used to seeing where to find and how..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7172275) Andrea L. Innovation Manager > "HubSpot also integrates seamlessly with many of the tools we use every day, helping automate routine tasks and improve collaboration between sales, marketing,..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7185209) VR Verified Reviewer Owner > "What I don’t love is the pricing. While HubSpot offers a lot of value, it can become expensive fairly quickly as you add more contacts and as you start..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7120714) CG Christian G. Marketing Operations Manager > "I love the capabilities and power it provides across virtually every marketing function, from email marketing and automation to reporting, lead management,..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7161384) MD Melodie D. CEO > "Rather than receiving a working solution, we were left with an incomplete system, ongoing costs, and a substantial investment of time and resources with..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7166240) AM Anna M. Customer Service Agent > "I love HubSpot CRM for two main reasons: first, it’s free and allows infinity contact list for a small business and secondly, it can be integrated with almost..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7136732) Nicole M. Sales Enablement Consultant > "The absolute worst is email handling, emails to linked inboxes have no settings control and always link to multiple deals; emails linked to Helpdesk don't..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6866721) Estela G. HR Assistant > "It is a user-friendly and effective platform for managing leads, tracking sales, and organizing customer information in one place." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7134758) MS Morgan S. Customer Success Manager > "I do not feel that when you select "monthly" in a quote, or pipeline total, that it calculates accurately with 4.3 weeks in a month, so often times, HubSpot..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6523804) Andrea L. Innovation Manager > "Having all interactions, contacts, and deals in one place has increased visibility and made it easier to manage customer relationships throughout the sales..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7185209) DV David V. Lead Developer > "Duplicate leads, and lead buckets, we had a lot of issues with lead routing and lead attribution for a system that had been inhereted. " [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7044831) VR Verified Reviewer Project specialist > "Besides, we use it to create our Knowledge Base (articles that are then integarted in our platform) and for Hubspot helpdesk (which is our system of helping..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7103301) VR Verified Reviewer Owner > "It's clear that their process is designed to push expensive products, not to help business owners make informed decisions. If you are looking for a company..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#GetApp___7023549) Estela G. HR Assistant > "In addition, its process automation tools help save time by handling repetitive tasks like follow-ups and email tracking automatically." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7134758) ET Edward T. Founder and Marketing Strategist > "In addition, deal stages are too difficult to customize with a lot of clicks." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7160031) Katie C. Growth Consultant > "With Hubspot CRM, I liked that I could create custom properties and have them displayed within the contact records. While the contact records aren't 100%..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102359) ET Edward T. Founder and Marketing Strategist > "Reporting becomes cumbersome if you are doing multiple pipelines." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7160031) AR Andres R. Director > "It has a free tier entry and it’s one of the quickest CRMs to get running,it also has a free plan which is great to get you started and using it" [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7187470) NJT Nusrat Jahan T. Customer Service Associate > "A few tools feel a bit limited on the free plan, and sometimes the loading time is a bit slow when switching between tabs." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7049571) CG Christian G. Marketing Operations Manager > "The platform is intuitive, scalable, and gives teams the tools they need to manage and optimize their marketing efforts effectively." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7161384) BK Bea K. Digital innovation Manager > "I'm using the free version and it does not include fractures for automation and I cannot afford the paid version as my business is still under development." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6598802) CW Connor W. Account executive > "What can I say about Hubspot that hasn’t already been said… HS is truly a great platform, whether for leaner teams or larger teams, Hubspot is a great fit for..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7167415) G-Anne B. HR > "Additionally, if you need to update an email in a sequence, you have to start from scratch, and there is no option to automatically re-enroll previously..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6555665) AD Alexandre D. Secretary General > "Reporting tools provide me with visibility of our progress without having to wait for people to provide data to me." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7172275) MD Melodie D. CEO > "Instead, after nearly 10 months of work, countless meetings, and thousands of dollars in costs, we were left without a fully functional solution." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7166240) MS Martina S. VP > "The interface is clean, navigation makes sense, and core CRM tasks like contact management, deal tracking, and activity logging are straightforward." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7070390) MB Mark B. Owner > "I found it very difficult to integrate this system into my office and unless you have support staff that are good with software I think it may be challenging..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7011859) AM Anna M. Customer Service Agent > "Each time we use a new tool, this allows us to import our contact list from HubSpot." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7136732) KO Katie O. Admin Assistant > "Sometimes it freezes or glitches. When I put the customers phone number, email, and address on the create a contact function it doesn't transfer over when..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6845163) MD Melodie D. CEO > "We purchased the platform after being assured that it could meet our operational requirements and that implementation would be supported by both HubSpot and..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7166240) MD Melodie D. CEO > "Most frustrating was the lack of accountability when it became clear the platform was not meeting our needs." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7166240) Estela G. HR Assistant > "Lead management is efficient, allowing you to track deals and sales progress clearly." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7134758) Harry S. Head of CSM > "HubSpot’s integrations felt shallow and rigid, often needing workarounds or paid add-ons to sync properly." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7070365) Richard M. Founder > "HubSpot CRM is the best way for marketing teams to manage the leads and collaborate with sales." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7187560) RV Ravi V. Quality Analyst > "Most of the useful features are locked so you can only try them if you are will to way a heavy amount as they very pricey." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7017397) LF Luis F. Sales Development Rep > "The built-in automation, email tracking, and integration with marketing tools help streamline workflows and improve team efficiency. While some advanced..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6841473) VR Verified Reviewer Founder, Financial Advisor > "It takes time to understand what features you can get the best use of, and before you realize it, you may be paying a high price point for something you may..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7057552) AD Alexandre D. Secretary General > "If you need to manage customer information and enhance team efficiency, HubSpot CRM is a great option." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7172275) Sean H. COO > "Was assigned Lupo Digital onboarding and not able to be reassigned due to their own internal processes." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7084434) SH Sonia H. Head of Ambient Products > "Hubspot CRM analysis and reporting tools provide us with truthful insights that help us measure and optimize our customer relationships." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6494065) AH Adele H. Sales Specialist > "That free plan is not enough for clear management of large contact lists, and subscriptions are pricey" [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6751499) AF Andrea F. Founder > "We use the free version that is packed with robust features like contact management, email tracking, and a customizable sales pipeline, that makes the app..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6583000) GF Gareth F. Managing Director > "You cannot automate emails to your customers unless you purchase the marketing add on (+$1k/mo)." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6625276) VM Valentina M. Sales and Marketing Manager > "HubSpot CRM has customer segmentation features which helps us to categorize customers in order to offer them with personalized support services based on their..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6840041) VR Verified Reviewer Sales Agent > "Can be a bit confusing for beginners" [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7117265) Hampson S. Project Manager > "Streamlined sales and marketing are achieved through HubSpot CRM's automation and email tracking features. While great for small businesses, advanced features..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#GetApp___6806342) AZ Arpad Z. Senior software consultant > "the company really needed a CRM system, as before we had none and the sales-pipeline follow-up was not centralized and controlled." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6550971) Zach P. Marketing Coordinator > "HubSpot integrates all of our sales, marketing and customer service into one visually appealing interface that is easy to navigate and work inside." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7106997) AR Andres R. Director > "It can also get very expensive with the paid plans" [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7187470) CS Christina S. Area Director of Sales > "Hubspot CRM offers comprehensive reporting tools that enable us to generate updated insights that help us improve our customer relationships." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6544349) Arjun K. Co-founder > "Additionally, the Stripe integration for billing is sub-par - we cannot connect one hubspot account to multiple recurring subscriptions on stripe - so we had..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6101968) VR Verified Reviewer Sales Coordinator > "I like the ease of use of consolidating the Deals, companies, tickets and also managing hubspot with our design department to communicate designs all in one..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7075646) OL Ollie L. RevOps Analyst > "Lead scoring can be a bit complex and clunky and is one thing that has frustrated me in the past, although there have been some recent updates/releases to..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6820018) SO Scarlett O. Business Development Specialist > "I enjoyed the power it gave me as a user to view reports and the organic nature of its systems" [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7158986) DD Dennis D. Business Owner > "The AI Integration is kind of annoying and I don\[t find it works very well." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7072257) NS Natalie S. Senior immigration Advisor > "I like because allows multiple integration such as calendar integrations, marketing tools integrations and social media integration." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6778484) Hannah K. Vice President > "The UI is not as intuitive as other CRM's." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7071282) VR Verified Reviewer Head on Sales Operations > "What I appreciated most is that the software encompasses the entire customer journey, from lead generation to customer service, eliminating the need to switch..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6552277) Nicole M. Sales Enablement Consultant > "Service module needs a lot of work before it will do everything I consider base requirements of a ticketing system." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6866721) CC Chad C. District Manager > "HubSpot CRM provides the most efficient customer engagement tools like live chats which help us interact freely with customers." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6718342) AQ Anthony Q. Customer Support Specialist > "Despite the overall good communication of service disruptions mentioned in my overall experience, they do always end up causing road blocks in proceeding with..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6713949) RD Richard D. Operations Manager > "The ability to customize the stages of your deal workflow and customize the data logged for customers/deals/etc... is nice." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6584701) KLF Kam Ling F. Founder > "It currently allow sending up to 500 emails per day and it just send out 5-10 emails per minute which will damage the open rates." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6149814) Ankith T. Software Developer > "What I like most about HubSpot CRM is how easy it is to keep track of customers and sales in one place." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7186763) AL Ariel L. Director of Customer Support and Success > "Some features/needs do not get prioritized due to multiple industries using the system." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6827670) AW Adam W. Founder > "I also integrated the APIs into my product workflow which made it incredibly easy to sync my SaaS product with my CRM." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7022335) VR Verified Reviewer Owner > "Customer Service Broken booking system and pushy sales tactics." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#GetApp___7023549) Derek H. Account Manager > "The fact we can have a shared database of contacts, see the latest activity across the team with them and assign them to various people has really changed how..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6794116) SG Sara G. Content Strategist > "It was almost too big — hard to find my way around to what I really needed for my client's specific use cases." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6762738) AR Alejandro R. Marketing Manager > "Some of the most useful features include, call, email and meeting interactions’ logs which have saved me hours each week." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6775373) AZ Anna Z. Life and Career Coach, HR Consultant > "Too many options when it comes to the deals/associations page--hard to navigate" [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6768370) OL Ollie L. RevOps Analyst > "Very good all-rounder, enabling us to operate efficiently across all areas of our GTM function (marketing, sales, customer success)." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6820018) VR Verified Reviewer DATA ANALYST > "For small firms, it can be expensive, and the free version has fewer functionality." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6633080) Brittni Harpole C. Customer Service Representative > "I like the available customer engagement tools especially the live chatting tool which makes it possible to share updates with customers quickly." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6777523) Katie C. Growth Consultant > "Even though it's all within one ecosystem, it wasn't nearly as intuitive as I would've liked." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102359) TC Torey C. Junior Golf Tournament Manager > "Use it to track leads, make your content personable, and make team collaboration easier than evet." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102168) AF Andrea F. Founder > "For a small team like ours, the cost of scaling to paid plans is expensive compared to other options." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6583000) RV Ravi V. Quality Analyst > "The interface is easy to understand and the free plan is also helpful in getting started and testing how things work in the CRM" [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7017397) Hannah K. Vice President > "The UI is not as intuitive as other CRM's." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7071282) KA Khyan A. SDR > "The interface is clean, simple, and just makes sense, which makes it way easier to actually use day-to-day." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7098942) Katie C. Growth Consultant > "Even though it's all within one ecosystem, it wasn't nearly as intuitive as I would've liked." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102359) VR Verified Reviewer Sales Agent > "Clean and user friendly dashboard" [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7117265) PS Pawel S. Head of Retail > "Not as intuitive and ui needs improving." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6613662) FC Florencia C. Product Onboarding Specialist > "What I appreciate most about HubSpot CRM is how intuitive and easy it is to use, even for people without a technical background." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6808021) BS Bonile S. Business Development > "Not the easiest to implement." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___4120813) NS Natalie S. Senior immigration Advisor > "I like because allows multiple integration such as calendar integrations, marketing tools integrations and social media integration." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6778484) MB Mark B. Owner > "I found it very difficult to integrate this system into my office and unless you have support staff that are good with software I think it may be challenging..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7011859) AW Adam W. Founder > "I also integrated the APIs into my product workflow which made it incredibly easy to sync my SaaS product with my CRM." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7022335) Harry S. Head of CSM > "HubSpot’s integrations felt shallow and rigid, often needing workarounds or paid add-ons to sync properly." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7070365) EB Eric B. Agent, Principle > "The integration with third party softwares make this CRM a cruicial tool to online businesses and campaigns." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6636828) HI Harieth I. Sales representative > "the integration with other apps could be at times a little tedious." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6660345) VP Vikas P. Director > "Hubspot has an amazing number of integrations and the apps it doesn't have native integrations for, it is very easy to automate using tools such a Zapier and..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6702465) SB Stephan B. Digital Marketing Manager > "Lacks some integrations that could really set it over the top." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6655194) DL Darlene L. Estimator-Estimating Coordinator > "I use HubSpot daily and it is very easy to use and to manage all my information in one place. " [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#SoftwareAdvice___7118668) VL Valerian L. Support > "I think HubSpot isn't quite easy to use." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___5076152) AP Alexandra P. Retirement Plan Consultant > "I've been using HubSpot for over a year now, and honestly, it's been really easy to get the hang of it." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7126360) BD Brendan D. Sales > "It was a little difficult to get used to, but not much worse than any other CRM." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___4030543) JC Joel C. Customer Success Manager > "I found Hubspot very easy to pick up and was using it daily after only an hour of playing around with the system." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6555695) BV Bart V. Office Manager > "HubSpot is not the easiest tool to use." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___4890387) Eric T. Managing Member > "HubSpot CRM is incredibly easy to spin up and begin using. " [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7083063) Mehandi I. Sales & Marketing Automation Specialist > "there is no any aspect of the product which I have found difficult to use." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___3446426) MD Melodie D. CEO > "We purchased the platform after being assured that it could meet our operational requirements and that implementation would be supported by both HubSpot and..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7166240) Nicole M. Sales Enablement Consultant > "Service module needs a lot of work before it will do everything I consider base requirements of a ticketing system." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6866721) AD Alexandre D. Secretary General > "If you need to manage customer information and enhance team efficiency, HubSpot CRM is a great option." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7172275) NA Nathan A. CEO Founder > "Everything was good, until I got the discount, it should have continued to function the same, but instead we had issues which pretty much forced us to pay the..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6443109) SH Sonia H. Head of Ambient Products > "Hubspot CRM analysis and reporting tools provide us with truthful insights that help us measure and optimize our customer relationships." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6494065) AL Ariel L. Director of Customer Support and Success > "Support can be challenging to work with at times." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6827670) VM Valentina M. Sales and Marketing Manager > "HubSpot CRM has customer segmentation features which helps us to categorize customers in order to offer them with personalized support services based on their..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6840041) SA Shriyani A. Assistant manager > "The least thing which no one like in this customer relationship management software is its features which hard to find." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___5085898) [View Reviews](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) ## User interface 4.68 (466) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) 4.51 (4,487) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important monday CRM 24/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/245800/Monday-CRM/#features) HubSpot CRM Top features 49/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/152373/HubSpot-CRM/#features) ### Recognition monday CRM is recognized as a top-rated tool in 4 Capterra Shortlist reports HubSpot CRM is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support monday CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos HubSpot CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details monday CRM - By monday.com - Located in United States - Founded in 2014 HubSpot CRM - By HubSpot - Located in United States - Founded in 2012 ## Popular Comparisons [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.68 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $12/month Price $25/month 4.5 Features 4.4 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-245800/Salesforce-vs-Monday-CRM) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $20/month Price $25/month 4.4 Features 4.4 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-152373/Salesforce-vs-HubSpot-CRM) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.68 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $12/month Price $14/month 4.5 Features 4.3 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-245800/Zoho-CRM-vs-Monday-CRM) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $20/month Price $14/month 4.4 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/152373-155928/HubSpot-CRM-vs-Zoho-CRM) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.68 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $12/month Price $7/year 4.5 Features 4.5 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/204998-245800/Bigin-by-Zoho-CRM-vs-Monday-CRM) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $20/month Price $7/year 4.4 Features 4.5 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/152373-204998/HubSpot-CRM-vs-Bigin-by-Zoho-CRM) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.68 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) $12/month Price $250/month 4.5 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/210630-245800/Kylas-vs-Monday-CRM) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) $20/month Price $250/month 4.4 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/152373-210630/HubSpot-CRM-vs-Kylas) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.68 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/) $12/month Price $19/month 4.5 Features 4.3 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-245800/Pipedrive-vs-Monday-CRM) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $20/month Price $50/month 4.4 Features 4.3 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/152373-157279/HubSpot-CRM-vs-Dynamics-365) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.68 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (826)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) $12/month Price $20/month 4.5 Features 4.3 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152769-245800/eWay-CRM-vs-Monday-CRM) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (826)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) $20/month Price $20/month 4.4 Features 4.3 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-152769/HubSpot-CRM-vs-eWay-CRM)